Video and audio won't play in Itunes...just a gray screen

i put my digital copy of the hangover on itunes but it won't play. it says it is playing but it's a gray screen and no audio. whats wrong??? it plays on my ipod touch fine though.

There is an issue with the latest iTunes version that is causing downloaded movies/songs from not playing on your computer, but should work on your iPod. Until Apple releases an update that'll fix this, this problem will probably not go away.

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I have a MacBook, OS X.

No helpful information seems to be available about this, except that on Windows .v09 indicates an unknown extension - in other words they could be anything. What do you get if you highlight the file and hit command-i - does the info pane give you any file type?
The best thing would be to ask the person who sent you the CD what they are; if you can't do this you can only try opening it in various programs. Audacity is a free audio editor which can open a number of formats. You could try dragging it to a browser icon in case it's Flash, or try the Windows Media Player. However there's a good chance that it's one of the obscure audio formats, in which case you very likely won't be able to play it.

Since updating to 7, videos and movies won't play

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First thing to check would be system requirements,
Right click on My Computer click on Properties,
Near the bottom it will say what processor and Ram are.
For all video to play properly iTunes / Quicktime requires 2.0+ GHz Pentium Class processor and 512MB Ram and 32MB Video Ram.
If you do meet the system requirements, You may want to try uninstalling / reinstalling Quicktime.
Start...Control Panel...Add Remove Programs
Remove Quicktime
Open My Computer
Browse to c:\Program Files\ and delete the Quicktime folder.
Go to http://www.apple.com/quicktime/download/win.html and make sure that QuickTime 7.1.3 for Windows 2000/XP is selected.
Download and install, After install, restart and test.
Hope that works.

Audio won't play in iTunes

Hi...hopefully someone can help me.
I installed updates for Windows Vista and now when I open iTunes and click on a song it comes up in the now playing but doesn't actually play.
I have no idea how to fix it.
Thanks

I'm having the same problem but only when I open iTunes and do something else before I play audio. In other words, if I open iTunes and immediately start playing music, it works fine. But if I first download a podcast or open the iTunes Store or start entering info about tracks, it won't play audio after that.

YouTube Videos and others won't play on iPad mini after upgrade to iOS 7.0.2, any suggestions?

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when u do a restore it deletes off everything on the device, including software. then it reinstalls the software from a new download package. this will ensure ur device isnt getting the same glitch in its system that ur current software has if that is the issue. when u restore from the backup u made AFTER uve done the 'restore ipad' that will put all of ur stuff back onto the ipad. i would suggest deleting off the youtube app b4 doing the back up and then readding it after the restore and restore from back up phases. if all of that doesnt work, youtube is the one with the problem and u should contact them.

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Can you please specify an example url where this is happening, sometimes the video player does not support the codec.
Maybe you need to set it as default for this file type:
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Audio won't play on iTunes purchases

I have downloaded several songs on itunes in the past few months that don't work--like, when you click the song, no audio comes out OR only the first thirty seconds of the song. The guy at the mac store told me to redownload the files, but itunes won't let you redownload songs you've already got in your library. I deleted one of them, and it still says it's been downloaded. Not sure where to go from here.... any ideas?

You should be able to re download
it iTunes store click on the Purchased link under Quick Links on the right. Navigate to the song you want and click on the cloud to re download.
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Hey. I got my video iPod really recently at christmas, and everything's worked fine till now. I had my iPod plugged into my computer overnight to charge. This morning, I got up, turned off my computer, and unplugged my ipod.
Now, only some of my music plays. For instance, I might select a song and it plays fine. BUt sometimes, I'll select a song, and it'll switch to the "now playing" page like normal. displaying the name, time remainging, album art, etc. But only for a second. Then it'll skip ahead a few songs to the next one that plays normally.
Also, whenever I click on ANY of my videos (music videos, tv shows, movies, etc.) it just goes to a black screen and freezes for about thirty seconds (none of the buttons work) and then goes back to the menu I selected the video on.
The weirdest part is that I can connect my iPod to my computer and watch all of my vids and listen to ALL of my songs FROM THE IPOD, not the computer, and it works.
Please tell me what to do about this weird problem.

It sounds like you need to restore your iPod and re-sync your content to it.

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Bought a movie on my iPad and it won't play in iTunes on my windows Vista machine. Can't even download it?

Bought a movie using my iPad now I can't load it onto my Windows Vista machine to play it there or show it on my tv or use a projector to show it. Any ideas?

tried that...comes up telling me it needs to sync and that there isn't enough room.

Can I export both the Video and Audio from Soundtrack Pro? or just audio?

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Thanks for that Soundaround. I tried to use the encoder option as well, down to an .mp4 file, but the video did not play properly. The source material is HD 1080i .mov and the frame rate was default, set to 100% of original.
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I downloaded a song and it won't play. It just skips to the next song. I can't delete and redownload and I don't know what to do.

Help!

First, try a system reset. It cures many ills and it's quick, easy and harmless...
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears. You will not lose any apps, data, music, movies, settings, etc.
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. It could take well over an hour! Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
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I have this issue as well.
Only way I know to fix it is to CMD + Q and quit the Chrome process entirely. I'm a web developer so it's super awesome when I have to kill my 20 browser sessions just to fix this issue.
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NOTE: In the video below the audio/video skipping is part of the recording.
https://www.youtube.com/watch?v=9s1SiCQb-RU&feature=youtu.be

Video and audio won't play in Itunes...just a gray screen

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