Video app usage issues since ios 8 update

I use my iPad Air (as well as iPad mini, iPhone 5 and iPhone 6) to watch videos I have purchased through iTunes, streaming them. They used to download onto the device as I watched them so I could delete them. Since the update, I am able to watch these movies/TV shows, but they do not download to my device. They are, however, taking up space in "usage," though I cannot get to them to delete. (It is showing I have videos in Settings > General > About. But when I go to Settings > General > Usage, there are no videos showing.) I have to download them individually to the device in order to then delete them.
I have contacted support numerous times, even being instructed to completely resetting the device THREE times. They have transferred me numerous times to different "Supervisors" only to get more run around. I have spoken to people on the phone, being told an engineer would contact me. That was nearly a week ago, and NO ONE has contacted me.
The issue seems to be with streaming my iTunes content since the update. I don't know what else to do.

My iPhone 6 is acting weird on charging. It started when using an external power battery. No charging with it. Then I tried the Apple charger and cable. No way. Battery went off. iPhone shut down. I tried a recovery. It seemed all was ok again. After hours restoring my backup. Then I tried another external battery. Again the same situation. So it seems that Apple did some software barriers to avoid third party batteries.
Before ios 8.3 at least there was a warning about not supported chargers. Now it the worst situation, as one has to recover the whole system.
Contacting Apple care tomorrow....let's see.

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