Video/Audio chats not working

Like so many others who have posted about this, I too am not able to get video (or audio) calls to connect. I've tried the following:
* Opening all ports recommended on the router
* Adding iChat to the allowed connections in the Leopard firewall
* Switching computers (2) and switching networks (FiOS and ATT wireless card)
* Restricting bandwidth in iChat
* Changing the streaming preference in
* Testing with multiple friends in multiple places with multiple network setup types (home vs. office) with both audio and video calls
I've also tried calling the Apple test users with video and they worked fine. Two of my testing friends tried the same, could connect successfully to the test users and still couldn't connect me or me to them.
I'm having both the -4 and -8 error messages. The rest of my internet connection, including Skype video is working fine.
Anyone have any ideas??
Thanks!
Jake

I'm having the same problem. The strange thing is that video works with the test accounts (appleu3test01-03). And several of the people I'm trying to a/v chat can connect to those accounts also.
By the way, my router is a zyxel 660hw-t1. It has UPnP enabled.
Is there something we can do to make it work?
thanks,
Paul

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IMac ichat to macbook pro ichat and vice versa: audio/video call/chat not working

Hi and thanks for your time!
no green video/phone icon appearing beside buddy name.
audio status/video status under view of the menu bar are ticked. ( i noticed this happened after i added "appleut01" AIM and did a test call. grayed out prior to said test call)
invite to video/audio chat under buddies list are grayed out even if buddy highlighted first.
also tried changing port to 443 but when I do it automatically goes back to 5190...
also, i've tried logging off/on, deleting my account and making a new one...
basically followed suggestions from various threads herein but still cant video/audi chat/call:-)
hope somebody can help^^

Hi,
Lets check a few more things.
Some things are blocked from you changing them if the Mac User Account you are using has Parental Controls turned On.
To Show Buddies with Video and Audio icons several places should be checked.
1) with iChat Open go to the View Menu. In here both Show Video Status and Show Audio Status should be ticked (Selecting it will toggle the tick On or Off)
2) In the Video Menu the Camera Enabled item and the Microphone Enabled one should also have ticks.
3) (we Looked already) The Connection Doctor should say you can Video or Audio Chat as well as whether you can 4 way Video chat and 10 Way Audio Chat.
4) In the iChat Menu > Preferences > Video Section the Bandwidth Limit should not be set too low.
At least the 500kbps setting is needed to do 4 Way Video Chats.
It can also be useful to use this setting if your Internet Connection is much faster but varies a lot.
5) Parental Controls will stop you Adding Buddies, adding new Screen Names/Accounts in the iChat Preferences, altering several things about existing Accounts/Screen Names that have been set up.
If a Buddy has a Video or Audio iCon and it is a pale green them they are Busy.
If 1) are set then you should have an Video icon next to your Own Buddy pic in the header part of the Buddy List window. (Whether it shows Audio or Video will depend on 2)
What shows in 3) will depend on the other settings and what Internet Speed and hardware you actually have.
6) IF the settings are On for the camera then we need to know if the System can "See" the camera.
Go to the Apple icon Menu top Left. Click About this Mac.
Click More info to Open the System Profiler
Use the Reveal Triangles to see the Hardware list then USB.
Does this list the Camera connected to one of the Buses ? (you may need to click the items in the panes on the right to see the info you need)
It should list the details such as serial number, Maker, Firmware (possibly) and speed.
7:19 PM Friday; July 8, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Video/audio chat not connecting

Okay, so this question has been asked about a thousand times here, but I can't find an answer that solves my problem:
When attempting to iChat with video or audio, both me and my buddy recieve the "fail to respond" message.
I'm using an iMac at home w/built-in camera. Hooked up to internet with Clearwire (ethernet from the modem to iMac).
Buddy is using an iBook or Mac Mini. Won't work with either of them. (I've had this happen with my PC pal and he blames my using a Mac--sheesh.) However, my other iMac at my company office (also with built-in camera) DOES allow for succesful video/audio chats with my above-mentioned buddy, so I presume that his end is OK.
I've spoken with Clearwire and they say they do not have Firewalls set up, while my buddy had to turn his ISP's firewalls off via some kind of configuration at the ISPs website. After that, we were able to get that work-iMac-to-both-his-Macs thing working.
So, gang, what is it? Do I have to tweak an iChat pref, or a Network pref, or a Sharing pref, or something else? My company iMac works fine but my home iMac doesn't. Same Macs, different ISPs.
Please hold off on the "me-too" comments and respond only with possible solutions with actual routines to try. Thanks!
iMac G5/2.1 ghz w/camera Mac OS X (10.4.5)

Hi Tony:
Thanks for the lead. I went to the discussion, printed it out and if I read it correctly, it seems that Clearwire won't allow me to set up a video chat. Is that true?
If not, and it is possible to use my Clearwire connection, what is the procedure for me to go in and make the alterations?
Thanks again!
Michael
iMac 2.1 ghz G5 with built-in iSight Mac OS X (10.4.5)

Video and audio chat not working

Hi All,
I also have problems with iChat. I tried it before leaving home with two macs on a wireless network. Worked well. Im now overseas and the text chat works ok but both the video and audio chat fails to work. The buddy receives the telephone tone informing him that im trying to chat and once accepted the chat fails and the error message is "buddy failed to respond". Not sure what to do to get this working. Please help as it worked from room to room but not country to country???

Hi,
The Log can be expanded when it pops up and the top part of the log can help us to pin point things for you.
The Logs are also stored in User(your account)/Library/Logs/iChatConnectionErrors
Error 8s refer to port and NAT issues.
The details can isolate where to some extent.
We will need to know the connection device you are using at both ends (Modems and routers) ?
How you have set them up (DHCP, Ports opened, methods used) ?
What you have done on each mac to set up iChat and the Mac for iChat
4:30 PM Saturday; November 17, 2007

IChat 3.1.9 Video Chat and Audio chat not working

I have been going crazy the last couple of weeks trying to get Video Chat to work. Whenever I or someone else tries to start a video chat and I answer it says "Failed to start video chat because ******** did not respond. PLEASE do not say firewalls, they are turned off, and video chat works on my parents and sisters computer, so just don't say firewalls, I've heard it all before.
The weird thing is, it works with the appleu3test01 (test dummy) but not with any of my friends. I know its not their computers because they can chat fine with everyone.

Hi,
Are you saying that your computer out of three can not Video Chat ?
Have you set System Preferences > Quicktime > Streaming to 1.5Mbps ?
This will sometimes pop up Error 8 if not set as in Tiger the Automatic setting is read as 0 but can give some success at times
9:44 PM Monday; February 4, 2008

Video & Voice Chat Not Working With ichat

Voice Chat and Video Chat is not working with ichat 6 in booth google and yahoo. One side is ichat and the other side is yahoo & google talk clients, Please confirm whether its a workable scenario or it only supports ichat to ichat.
Thanks & Regards
Sreejith R

Hi
Other alternatives based on the amount of info in your post.
Has she set up her Google Name in iChat or is she logged on via the Web Site (Google Mail page) ?
iChat cannot Video to the Google Mail Login page chat option or to the app called GoogleTalk on a PC.
Another thing.
If you login to the GoogleMail Web pages you will get logged out of iChat (GoogleTalk account) to a partial extent which may explain the loss of Video or Audio iCons.
iChat reports in a Text chat window that you have Logged Off.
However you seem to be able to continue the chat - but it separate from the web Page chat - You send from the web page and that chat will get the next response, send from iChat and it gets the next response (I can't remember if the Buddy told me he got two Chat windows at his end)
9:26 PM Wednesday; May 12, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Ichat audio chat not working

every time i want to audio chat with a friend it starts connecting then i wait for about 30seconds then it says that it cant connect because the guy im talking with says that he acsepted my invite but ichat said he didnt please help

Hi,
Welcome to the  Discussions
Presumably the Pop up Log (Use the Reveal Triangle "Details" on th e left) said it was an Error 8 issue ?
It would help to know of the Buddy is on AIM for PCs, a different iChat version.
If you have the Mac Firewall ON (System Preferences > Security > Firewall) then you have to go to the Advanced Tab and set "Allow Signed Apps" and have iChat in the List. Stealth needs to be Off as well.
This will allow iChat through the firewall.
You also have to get it through your Router (Or routing modem).
This requires that you open or allow the ports that iChat uses.
If you want to use the iChat Screen Sharing then set your devices to use UPnP (Universal Plug and Play) which will allow the app to tell the router which ports to open.
Not all devices have UPnP and you may need to use either Port Forwarding or Port Triggering (depending how many computers you have to use iChat over the same connection).
You may also need to turn Off Ping Blocking and any Intrusion Protection (Denial of Service in particular)
The ports are:-
||iChat Ports||TCP||UDP||
|AIM|5190|5190|
|A/V|none|5678, 16393-16402|
|Bonjour|5298|5297, 5298, 5353|
|Jabber|5220,5222, 5223|none|
Note this is the iChat 4 and 5 Range
Add port 5060 UDP for iChat 2 and 3 and extend the group of 10 to 16384-16403 (20 ports)
iChat 4 and 5 also uses an undeclared Random port to do the Screen Sharing part and works if you can and do use UPnP (Or Port Mapping Protocol) to open ports in your routing device.
If you have Error 20, 21 or 22 showing in the first paragraph of the Log then you have a different problem.
Of course similar things ought to be done at the Buddies end.
5:01 PM Sunday; June 6, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Some Flash video/audio sites not working, Mac - Tiger

Hey there
I'm having an issue where certain flash sites don't work
properly on my mac, they just sit there loading and never actually
do anything.
The vast majority of sites work just fine, youtube, google
video, gamevideos.com, the escapist, etc..
But some sites such as veoh.com simply will not play the
videos.
In addition to that, www.pandora.com will not work either,
but there I at least get an error message stating that "flash local
storage is not turned on". In this case I've tried to load the
flash manager and turn it on, but after changing it and going back
in, it seems that my changes were not saved and my local storage is
stuck at 10k max.
The exact same sites work fine on my friends PC using my
wireless connection.
I have tried to uninstall and reinstall flash with no
success.
I've tried both firefox and safari, neither work, but the
flash stuff seems to be global on the machine, so I suspect it's
more of a problem with the flash than with a specific browser.
I've even tried to run firefox as root, install flash as
root, etc thinking that it was something to do with not having
permission to write to wherever flash was trying to store stuff.
I've got Firefox 2.0.0.14, OSX 10.4.11, and Flash 9.0.124.0
installed.
I suppose I'm most concerned about pandora.com, but I think
the video issues may be related to the "local storage" error I'm
getting aswell.
Any and all help greatly appreciated.

No, not yet, support finally got back to me, but suggested it
was site specific.... which it's not, since every other computer
but mine works fine on that site (goto pandora.com if you're in the
US, it works fine, just not for me)
I've tried the flash 10 beta, that didn't help either.
I did a verify and repair permissions with apple's disk
utility, it did correct the permissons on the flash plugin, adding
write access for the group, but that didn't fix the problem.
Also, the fact that when I use the flash manager on adobe's
site and it won't remember the settings makes me think it's
something to do with Flash not having access to write a local
config file. It doesn't even have anything in the list of visited
sites like it should...
I don't know where this config file is, i'm still waiting to
hear back form support again...
I'll post something when it's fixed...

Audio/Video Chat not working

Okay, this is the question to end all questions. The one that stumps everyone, but I would really like an answer.
Okay, so here is the problem. On iChat, I am unable to do Audio and video chats. Whether it be from a .Mac account or from an AIM account, it doesn't work.
Here is what I have done to narrow down the possibilities a lot. I am running the newest iChat.
1. I have tried without a router (Even though it is an Apple Router)
2. I have tried without software firewalls in addition to router.
3. I have done hardwired and WiFi.
4. I recently noticed this when I switched ISPs. It says insufficient bandwidth despite the fact that my new ISP is 2x faster.
5. I have tried multiple machines and cameras.
6. Skype video and audio chat work fine.
7. I have changed the ports so I know that the ports aren't being blocked.
8. I have contacted my ISP and they said that iChat should work fine.
9. I have deleted the .plist file so that I can restore to factory defaults.
10. I have created guest account to use iChat to lower the chance of conflicting software.
11. I have set Quicktime's streaming limit to "no limit" or what ever was the highest.
I probably have tried a million other things, but under the above circumstances, it still doesn't work.
Here is the report I get when trying to connect on a MacBook over WiFI. I can also get the PowerMac G5 one if necessary.
Date/Time: 2007-08-21 14:50:59.828 -0700
OS Version: 10.4.9 (Build 8P2137)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2156401904.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0x15d292a0: State change from AVChatNoState to AVChatStateInvited.
0x15d292a0: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
0x15d292a0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -22
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -22
Video Conference Error Report:
@SIP/Transport.c:121 type=4 (00000000/0)
[BYE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK1e2cf615640b3b39
Max-Forwards: 70
To: "[email protected]" <sip:[email protected]:5061>;tag=913373313
From: "u0" <sip:[email protected]>;tag=998616497
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 2 BYE
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK5a7310015d3a79a0;received=208.127.4.208
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 3 NOTIFY
User-Agent: Viceroy 1.2
Content-Length: 0
@:0 type=4 (00000000/0)
[VCBANDWIDTH_DETECTIONFAILURE]
[20]
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK5494ebe44e932dc8;received=208.127.4.208
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 2 NOTIFY
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:121 type=4 (00000000/0)
[SUBSCRIBE sip:[email protected]:5061 SIP/2.0
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK4afacf2129fb514b
Max-Forwards: 70
To: "[email protected]" <sip:[email protected]:5061>;tag=913373313
From: "u0" <sip:[email protected]>;tag=998616497
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]>
Event: conference
Expires: 3600
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK2cbfec0a5bd0e39c;received=208.127.4.208
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 426
[v=0
o=bradleymuro 0 0 IN IP4 u0exte.0
[email protected]
c=IN IP4 u0exte.0
b=AS:2147483647
t=0 0
a=hwi:1056:2:2160
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12
a=rtcp:16387
a=rtpID:1882716275
m=video 16384 RTP/AVP 126
a=rtcp:16385
a=rtpmap:126 X-H264
a=RTCP:AUDIO 16387 VIDEO 16385
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=framerate:20
a=rtpID:-1055247342
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK2cbfec0a5bd0e39c;received=208.127.4.208
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]>
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:121 type=4 (00000000/0)
[SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK2cbfec0a5bd0e39c;received=208.127.4.208
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 INVITE
User-Agent: Viceroy 1.2
Content-Length: 0
Video Conference Support Report:
@SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 481 Call Leg/Transaction Does Not Exist
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK1e2cf615640b3b39
To: "[email protected]" <sip:[email protected]:5061>;tag=913373313
From: "u0" <sip:[email protected]>;tag=998616497
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 2 BYE
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[NOTIFY sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK5a7310015d3a79a0
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 3 NOTIFY
Contact: <sip:[email protected]:5061>;isfocus
Event: conference
Subscription-State: terminated;reason=noresource
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[NOTIFY sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK5494ebe44e932dc8
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 2 NOTIFY
Contact: <sip:[email protected]:5061>;isfocus
Event: conference
Subscription-State: active;expires=3600
User-Agent: Viceroy 1.2
Content-Type: application/conference-info+xml
Content-Length: 220
<c-i v="0" st="f" en="sip:[email protected]:5061">
c<h>i</h><m t="a"/><m t="v"/>
c<h>o</h><m t="a"/><m t="v"/>
</c-i>
@SIP/Transport.c:1218 type=1 (00000000/0)
[SIP/2.0 200 OK
Via: SIP/2.0/UDP u0exte.0;branch=z9hG4bK4afacf2129fb514b
To: "[email protected]" <sip:[email protected]:5061>;tag=913373313
From: "u0" <sip:[email protected]>;tag=998616497
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]:5061>;isfocus
Expires: 3600
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[ACK sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK6ab720341e388f7b
Max-Forwards: 70
To: "u0" <sip:[email protected]>;tag=998616497
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 ACK
User-Agent: Viceroy 1.2
Content-Length: 0
@SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 10.0.1.194:5061;branch=z9hG4bK2cbfec0a5bd0e39c
Max-Forwards: 70
To: "u0" <sip:[email protected]>
From: "[email protected]" <sip:[email protected]:5061>;tag=913373313
Call-ID: 910cc3d6-5030-11dc-90d2-809940ac13c5@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:5061>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 490
v=0
o=Debbie 0 0 IN IP4 m.0
[email protected]
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=bandwidthDetection:YES
a=iChatEncryption:YES
m=audio 0 RTP/AVP 12 3 0
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:-871711246
m=video 0 RTP/AVP 126 34
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:20
a=RTCP:AUDIO 0 VIDEO 0
a=pogo
a=fmtp:126 imagesize 0 rules 20:640:480:640:480
a=rtpID:650540419
@:0 type=2 (00000000/48)
[VCVIDEO_OUTGOINGATTEMPT]
[4]
Video Conference User Report:
Binary Images Description for "iChat":
0x1000 - 0x17dfff com.apple.iChat 3.1.8 (445) /Applications/iChat.app/Contents/MacOS/iChat
0x14d89000 - 0x14d92fff com.apple.IOFWDVComponents 1.9.0 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x14f21000 - 0x14f5dfff com.apple.QuickTimeFireWireDV.component 7.1.5 /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x14f69000 - 0x14f99fff com.apple.QuickTimeIIDCDigitizer 7.1.5 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x14fa3000 - 0x14fdffff com.apple.QuickTimeUSBVDCDigitizer 1.7.5 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x15003000 - 0x15008fff com.apple.audio.AppleHDAHALPlugIn 1.2.9 (1.2.9a4) /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x15017000 - 0x15170fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x1519c000 - 0x151f5fff com.apple.driver.AppleIntelGMA950GLDriver 1.4.52 (4.5.2) /System/Library/Extensions/AppleIntelGMA950GLDriver.bundle/Contents/MacOS/Apple IntelGMA950GLDriver
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If anyone has any suggestions, I would greatly appreciate it as I have been working on this for a long time.
Or, if anyone knows of another chat program that can do video chat with iChat for the Mac, as Adium will not do it.
Message was edited by: Mitchell Friedlaender

Hi stevesol,
It is not so much a problem with iChat as a problem with the vast options there are in Networking.
In your case your Audio connection points to the fact that the ports needed for iChat are open. Video and Audio chats use the same ports.
He may have a good connection speed but the the other people on his Network at his end will divide that up into Bandwidth.
Think of it like a Highway with three lanes. When it is empty you can go as fast as you want. When there are more people it all slows down, sometimes to a crawl.
Audio chats will work at Dial-up speeds. (upto about 50kbps)
Video chats need 100kbps minimum.
Now in some Universities/Colleges in the States as Students effectively pay to go, they get regarded as customers and if the Internet access is part of the service then the IT dept sometimes allocates an separate IP address giving the student all the bandwidth he wants.
There can be issues with the number or routers on a large campus and how they keep all the subnets separate. This is normally done using NAT (Network Address Translation)
This makes sure data for one computer is passed through each device correctly.
Now the router and modem manufacturers don't all do NAT the same way so sometimes you get devices that "don't seem to Like each other"
Using UPnP (Universal Plug and Play) can help get around this.
If your son is in a shared room with a router for a room-mate then suing this may help.
If you can use UPnP then that may help.
I would guess this is something that is effecting your wife's contact.
NAT needs ports to be opened in your router.
Doing it with Port Forwarding or DMZ opens the ports to just one IP (Computer) on your home network which might also explain why your wife can not Chat if she is on the same LAN/network you are.
Apple have decided that iChat is an VoIP application.
VoIP has international Standards about how connections are made and one which ports.
IT uses a internet Protocol called SIP (Session Initiation Protocol) that uses set ports (5060-5063). It uses one of these to make the call and uses the others as fall backs.
Now bigger firms and campuses can be using VoIP for their phone service.
Because some ISPs are or were telcom companies these sometime block the SIP ports to "make" people pay extra for the service (you can call anywhere in the world within the cost of your internet service).
They will normally unblock this if you day that have started to block an application you were using.
As you can see the problems can begin to overlap and cause issues that can be difficult to solve with a Once Only Fix.
Can you tell us if you and your wife are on the same home network ?
If so how many routers and modems do you have ?
What makes and models are they ?
What have you done so far to set them up for multiple computer to use the iChat ports ? (or otherwise)
Of course this is all before we get into Universities doing things at their end for "security" or limiting Bandwidth to students to protect their network from potential outages
11:49 AM Thursday; August 23, 2007

IChat video & audio chat with AIM user not working

Hi all,
I have a mobileme account. A friend has got a new Macbook with 10.5.5 and signed up for an AIM account. We've tried to do video chat (over the internet) with iChat 4 and cannot establish a session in either direction. It gets to the "Starting video chat..." part and then fails, telling us "did not recevie a response from ..."
Audio chat doesn't work for us either.
Video & audio chat works fine locally via Bonjour for us. It's just over the internet (through a NAT router if that matters) that multimedia chat does not function.
Any ideas?

Yes, I have set the streaming speed to 500 on both mine and her end to no avail. I've also tried port 443, and we also tried using a jabber server (with google talk accounts). I didn't expect the jabber thing to work, as it's free and video/audio/screen sharing use non-trivial bandwidth.
I have not been able to do video, audio, or screen sharing with her at all. But I know these features work, as I have used them on my local wireless network via bonjour.
Only bonjour...
Do both of us have to be paying customers of MobileMe to get video chat over the internet? It seems like only one should suffice...

My video and audio chat wont work! PLEASE HELP! : )

hello recently my video and audio chat stopped working for no apparent reason. i just got back to school and are on their internet network and i cant video or audio chat. It just worked last semester and while I was at home so i don't see why it wouldn't work. it says that my remote IP address is invalid when i try to accept video chats and when i try to send them it says that i am not responding. this is what it said the last time someone sent me a video chat:
Date/Time: 2009-01-16 16:14:42.239 -0500
OS Version: 10.4.11 (Build 8S2167)
Report Version: 4
iChat Connection Log:
AVChat started with ID 4291290841.
0x1988c700: State change from AVChatNoState to AVChatStateWaiting.
jennsezz6: State change from AVChatNoState to AVChatStateInvited.
0x1988c700: State change from AVChatStateWaiting to AVChatStateConnecting.
jennsezz6: State change from AVChatStateInvited to AVChatStateConnecting.
0x1988c700: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -4
jennsezz6: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -4
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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0x94a27000 - 0x94a8dfff com.apple.Bluetooth 1.9.5 (1.9.5f4) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x94d4c000 - 0x94dfefff com.apple.WebKit 4525.18 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94e69000 - 0x94f30fff com.apple.JavaScriptCore 4525.18 /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x94f6c000 - 0x9555efff com.apple.WebCore 4525.18.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95f9e000 - 0x95fb4fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0x96583000 - 0x96595fff com.apple.speech.SpeechDictionary 3.4 /System/Library/PrivateFrameworks/SpeechDictionary.framework/Versions/A/SpeechD ictionary
0x969b4000 - 0x969b4fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x96e98000 - 0x96ebafff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x96f2b000 - 0x97002fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x9701d000 - 0x9701efff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x97020000 - 0x97025fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x9717c000 - 0x9717dfff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x978cb000 - 0x979b5fff com.apple.viceroy.framework 278.3.12 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x980f9000 - 0x980fbfff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x98329000 - 0x992ddfff com.apple.QuickTimeComponents.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x99f49000 - 0x99f54fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x99f5e000 - 0x9a0cafff com.apple.MessageFramework 2.1.3 (753.1) /System/Library/Frameworks/Message.framework/Versions/B/Message
0x9ffbb000 - 0x9fff7fff com.apple.QuickTimeFireWireDV.component 7.5.5 (990.7) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
i have no idea what that means, i am horrible with computers and i would appreciate any help anyone could send! thanks so much!
Jenn

The Remote IP is Invalid message is about your Buddy.
They are doing something like connecting twice to the same router:-
Either by Wifi and Ethernet (but also between their own router over Ethernet and WiFi to a neighbour)
Started to use a MIMO device
Have Internet Sharing On and creating a second link to the internet via another computer/device
Using Parallels which turns On Internet Sharing AND creates two VPNs in System Preferences > Network that need turning Off.
Basically the iChat at the other end appears to be at two (or more) places on the Internet. (it's a bit like picking up the handsets for the phone in every room in the house).
10:35 PM Friday; January 16, 2009

Why does iChat video/audio chat don't work since 10.7.3

Yesterday I updated my Mac to Lion 10.7.3.
Now I can't have video/audio chat with my buddies anymore.
Any suggestions what might it be?
All my buddies are on the same jabber server and two days ago it work seamlessly.

Hi,
This is about iChat being cut off at th router due to some sort of Protection feature.
Most likley this is DoS (Denial of Service)
This is threshold based and will have changed from SNow Leopard as iChat can not use HD camera if the computer has one (meaning more pixels per frame and therfore more data being sent.)
The Protection then cuts the one port it thinks is getting too much data.
It may be before you did not reach the Threshold but now you do.
(could be that the Buddy has just got a faster Service).
In iChat > Preferences > Video Section on both computer set the Bandwidth to 500kbps.
This should keep it below the threshold.
Alternativley turn the feature off in the router's set up pages.
The Log (Open the Send to Apple Pop up and see the whole log) may well list that Pings are not being sent
This could be that the call gets cut off before this or that the router is Blocking Pings.
If you need to copy the log and post the first two sections here (that is in fact all of It except the bit below the Line "Binary Images for iChat")
9:55 PM Thursday; February 2, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Audio in video messages does not work

When I record a video message for someone, the audio does not work properly. It either doesn't work at all (silence is recorded), or cuts out after a 1-2 seconds. The problem seems to be confined to the MP4 video/audio encoder used by Skype for video messages.
My webcam (Logitech HD615) works properly when used for Skype calls (including the built in microphone), and when used in other applications. With other applications, I can also record videos and the audio is captured and encoded correctly. Although the problem does not seem to be the webcam, I have re-installled the webcam drivers and I have tried changing USB ports for the webcam.
I have re-installed the latest version of Skype and verified that Windows has the latest updates (I'm using Windows 7). I have tried re-booting a number of times when debugging this issue.
I have looked at the mp4 file that's created in the temp folder when Skype records the message - the audio is missing/broken regardless of what player I use. This, and the fact that the webcam works makes me believe that the problem is in the Skype use of the audio/video encoder, or the encoder itself.
Any ideas on how to solve this problem?
Thanks,
K.
Solved!
Go to Solution.

When you change the USB ports, make sure not to use USB 3.0 ports. I had a very similar issue with Logitech c920 webcam. Changing the port to USB 2.0 has solved the issue.
http://community.skype.com/t5/Windows-desktop-client/No-sound-on-video-messaging-playback/m-p/274382...

Macbook pro to HDTV, video is working but audio is not working, how to make audio work as well

Macbook pro to HDTV, video is working but audio is not working, how to make audio work as well

If you use an HDMI cable, the audiostream will be integrated, so there will be sound when using an HDMI cable!
Not necessarily. That only works as stated if you have one of the most recent MBP's that has a built-in HDMI port.
If the MBP only has a Thunderbolt or miniDisplayPort, you need an appropriate adapter cable and even if you use an HDMI adapter or cable to connect to your HDTV there is no guarantee it will carry audio. You have to determine if your specific MBP model supports audio out through its miniDisplayPort or Thunderbolt output, and whether the adapter does likewise.

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