Video calling an iPhone from my Galaxy S4

When I try to video call an iPhone from my Android I can see myself while I'm calling but as soon as they answer I can only see them but they can't see me. Why?

    Congratulations on your new phone kathdogg! Now let's get your messaging working correctly. If you still have your old device, turn it on, go to settings, and turn off iMessaging.
If you are no longer in possession of your old device, you will need to remove your phone number from your Apple Support Profile. This can be done here: http://bit.ly/1cst2SC 
Please keep us posted, and let us know if this resolves your issue!
Thank you,
MichelleH_VZW
Follow us on Twitter @VZWSupport

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