Video calling with Samsung smart TVs

I've just bought a Samsung D6530 smart TV. Problem is that people I call can't activate their cameras so I can't see them and they can't see me. Could this be a firewall problem? There don't seem to be any settings on the TV that I can change for this?

I have the same problem,I bought this state of the art Samsung D6530 in the hope that one of the advantages would be chatting to my friends and family in the comfort of the lounge on Skype but I am experiencing the following:- 
 I can connect, no problem.
 I can see myself in the window on the TV screen.
 I cannot see my friends and they cannot see mevebut we can hear each other
 I can call my TV from my laptop  and it works perfectly !!
 Differences... My laptop uses Vista, my friend in New York uses Mac, my family in  London use Windows.
 I went back to the store that supplied the TV and they said that they have heard of this problem and the way around it is check that the people you are calling have Skype 4.2 for windows or Skype 5.0 or higher for Mac.
     I would be interested in your comments.

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