Video camera/Rin​g tones

I have a Curve 8310.  It does not have the video camera capability or the ability to change ringtones.  Is this standard?  How can I fix this?  I have emailed tech support and have not received a response.  Please help.

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    Salut, et un accueil chaleureux aux forums!
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    http://www.blindedbytech.com/2006/09/14/what-to-do-if-ipod-not-recognized-by-itu nes/
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    I totally understand.
    Check some things from here, I have 2 and they have been great so far.
    Check here, lots of storage and reasonable prices. Also great support, you get to speak to a person
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    I suggest buying a second drive and setting it up for a back up, Time Machine or Carbon Copy Cloner, or SuperDuper (both "bootable" back up) All searchable on the web.
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    Hi and Welcome to the Forums!
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    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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