Video cannot play

This post is for Windows 8.1 users with Xfinity Online TV Error Messages. I hope there only a few of you. Let's try everything else first before we consider doing a "REFRESH". A refresh can be done two ways. One will set your computer back to FACTORY SETTINGS. This means you will lose all files, all added software, all added browsers and your computer will be returned to Windows 8 The other way you can keep your personal files and passwords. You will lose all added software and browsers, also returned to Windows 8 If you have purchased software online or have a recovery back up disk all of this can be reinstalled. You will need your user names and passwords for your software, most recovery disks even require license and password info. I have been thru this process myself. Careful preparation can make the process easier. After doing this I was advised by Microsoft Support to reinstall Windows 8.1 before reinstalling my antivirus. This procedure made an incredible difference.
I just wanted you to consider this if we have tried everything else without a positive result. Clearly the Windows 8.1 users with Error 422 problems may be the most difficult to repair.

THIS IS FOR WINDOWS 7 & VISTA USERS ONLY. Microsoft has an automated solutions site that repairs Windows 7 & Vista Problems. This link is for video problems.
I can not run these solutions on my computer because I have Windows 8.1 and this site states "We are sorry, but your operating system is not supported by Microsoft Fix It at this time". Windows 8 users will get the same message. Here is the link. On the web page click on Run now.
http://support.microsoft.com/mats/video_freezes_or_crashes/ After running the program click on one of the two light blue links on the web page. This will take you to the Microsoft Fix It MAIN PAGE. Bookmark this page because there are a total of 27 other repair options. I tried to use my old Windows XP on this site. After clicking on Run now my computer stated can not run program, do you want to download this file to run? I clicked OK. After it downloaded I double clicked on the file to open it. My computer stated can not open this file and showed some ads for programs to open the file. I did not want to go any further because this files were not offered by Microsoft and felt sure they were not free.I CAN NOT RECOMMEND WINDOWS XP USERS TRY THIS SITE.
THE OPINIONS EXPRESSED IN MY POSTS ARE MINE AND MINE ALONE, I OFFER NO PROMISES OR GUARANTEES. I am using this post as my personal data storage area. This link is for Windows 7 restore point information.
http://windows.microsoft.com/en-US/windows7/products/features/system-restore

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Video cannot play on my mac

Videos cannot play on my Mac. I have downloaded flash player over and over again, enabled it with all three browsers. Added plugins and nothing. Can anyone provide any advise? I would also like to see who I can speak to about this. Thanks!

What OS version?
>About This Mac will show it.

Video cannot played on this ipod

I have a mp4 file I'm trying to drag to my ipod but I'm getting the "cannot played on this ipod" error when I try. My wife has another ipod just like it that I CAN however drag the file to. I have the latest software on the ipod. What could be causing this?

Ok I just wanted to check because this is NOT the Fifth Generation iPod group, so there was a chance you might have been posting in the correct group for your iPod, which would have been a PRE-video version. So you have the right iPod, just the wrong forum.
So do you both have the same firmware loaded in your iPods?
Have you tried a restore on yours to see if it makes any difference?
Cheers,
patrick

DOWNLOADED VIDEOS CANNOT PLAY IN NOKIA ASHA 202

Sir,
why does i can't play downloaded youtube videos(already converted) in my nokia asha 202 i am a user of the said handset last 2 months ago and it said that its not allowed to play the video by the way i tried to play mp4 and gp3 format videos. i converted it from youtubedownloader software ... can u pls help me?

hi mate,
please read this article, as it may be able to assist you: http://discussions.nokia.com/t5/Pool-of-Knowledge/What-to-do-if-video-does-not-play-well-on-your-pho...

HT203180 how can you check prior to purchase if the video format is compatible, and how to get refund if purchased itunes video cannot play on the ipod

Is it possible to check prior to purchase that the iTunes video about to be purchased can played on the iPod. Also is it possible to get refund if purchased videos from itunes are not compatible on their own products (i only play videos on my ipod).

I am having this same issue since I updated OS7. Please advise.

Youtube Treating Videos Viewed On Youtube As Embedded Videos-Cannot Play

When I go to watch videos on Youtube in the most recent version of Firefox, the player treats them as though they were embedded; they do not begin playing automatically, there is no option for pop-out, and there is a "Watch this video on Youtube" button in the lower right-hand corner of the UI. Furthermore, when I try to play the video, I get a black screen and " An error occurred. Please try again later."
I should stress again that I am ''already'' on Youtube when this is happening. This is not a problem with embedded videos on other sites, this is actual videos on Youtube behaving like embedded videos.
I've already cleared the cache and cookies, disabled AdBlock, updated Flash, and updated Firefox; no joy.

This may be caused by a recent Flash 11.3 update.
See:
*https://support.mozilla.org/kb/keep-flash-up-to-date-and-troubleshoot-problems
*https://support.mozilla.org/kb/flash-crashes-or-does-not-load-firefox-13
*http://forums.adobe.com/thread/1018071?tstart=0
*http://blogs.adobe.com/asset/2012/06/inside-flash-player-protected-mode-for-firefox.html

HT3775 I have a bunch of .MOD files I cannot play from our Canon video cam. I tried renaming the files as MPEG or MOV, I get the message "The document "001.MPEG" could not be opened. A required codec isn't available." Any advice on getting these to play?

I have a slew of .MOD files I cannot play from our Canon video cam. I tried renaming the files as MPEG or MOV, I get the message "The document “001.MPEG” could not be opened. A required codec isn't available." Any advice on getting these to play? Thanks!

Try installing Perian or VLC. Some AVIs require a codec which simply isn't available for Mac OS X.
(85018)

After upgrading to mountain lion, i cannot play any video at all, be it directly off a DVD, or through streaming like youtube, BBC iplayer or even off my iTunes library

after upgrading to mountain lion, i cannot play any video at all, be it directly off a DVD, or through streaming like youtube, BBC iplayer, love film or even directly off my iTunes library. in each case, all i get is a black screen and no error message.

Hi, i had the same problem and tried this,
Somehow iTunes is tied to Safari. Try this:
Someone mentioned to clear all website data and history in safari, stupid but it was either this or the below that fixed it
or this,
Disable Wi-Fi Networking Services
Many users have reported that they’ve solved their issues by disabling Wi-Fi Networking under Settings > Privacy > Location Services > System Services. This only relates to your location being used for Wi-Fi Networking, so it doesn’t disable Wi-Fi entirely.
Please let me know if it works.

Macbook pro cannot play videos on facebook, any solutions?

My macbook pro cannot play videos on facebook, but I installed adobe flash and I can see youtube videos and others. My version is OS X 10.8 when I bought it few days ago, and I just upgraded to OS X Mountain Lion.

Hi pardzrose,
Welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.
Can you please advise what happens when you try play a Video? can you also advise what steps you have taken so far to help resolve this issue?
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

TS5148 When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported".

When I try to play a movie on Netflix from my IPad, I get a pop up saying: Cannot play video. "The connected display is not supported". I have updated my Apple TV, tried restarting it, and have tried using my IPod Touch all without any luck. This display has worked in the past. This just happen a couple days ago.
Any ideas out there?

I have been successfully using my Apple TV with my iPad2 to access Netflix through airplay (mirroring) and suddenly it won't work. It says "the connected display is not supported" What's up?
Also when I try to stream Netflix through my Apple TV menu on my television it says "An error occurred loading this content. Try again later. But trying again later doesn't work any better.
Now the only way I can watch Netflix is using my small iPad screen. It appears the problem is with streaming Netflix through my Apple TV

"Cannot play video - The Connected display is not supported" error message using Netflix 5.0.2 on my iPad

I'm running iOS 7.0.3 on my iPhone 4S and iPad (3rd gen) and have just upgraded to the current version of the Neflix app available in the Canadian App Store (5.0.2).
Although all other apps I've tried (e.g. Podcast, VLC) are able to properly output video & audio directly to my TV using the HDMI adapter (i.e. NOT via an Apple TV), the Netflix app pops up the error message "Cannot play video - The connected display is not supported". If I start a video and then plug the HDMI cable in, it will play for a few seconds and then halt with the same error message.
Netflix & Apple were supposed to have been working together to fix the previous issue with this scenario which was causing audio to be output but no video. The current Netflix app update was released yesterday and seems to have taken a step backward.
When I contacted Netflix support, they indicated that they have done whatever can be done from their side and this is now Apple's issue.
Any ideas?
Thanks!
Kiron

Hello all,
I have an iPad 2 16GB with iOS 7.0.3 and Netflix version 5.0.2. I cannot watch netflix on an External LCD monitor that I have through VGA out. I use bluetooth speakers, so the AirPlay is going to that for Audio. Before this update, this combo worked without an issue.
So as of Friday Nov. 8/2013, I contacted Netflix support, and they said they fixed the problem on their end, and the fix is on the Apple side of things, and to contact Apple support.
So, I contacted Apple support, and the first person I spoke to said I would have to agree to pay a $35 fee for 30 days of support to this problem since my unit is out of warranty. I said this isn't a hardware issue, it's a software issue, and I'm not willing to pay to fix a problem you created. So I got a Senior Level advisor on the line, and she was helpful, and she's looking into the issue for me and said she'll contact me sometime on Tuesday or Wednesday (Nov. 12 or 13) to let me know of the issue.
Here's the thing: this is a combination of Netflix and iOS not working correctly with any of the Apple Authorized Dongles. This is truly a code error that some hot shot programmer had major oversight on, and their management didn't catch it either. There was no reason for Netflix to rush to get this Netflix update going until Apple sorted out the bugs in iOS 7.
Anyway, if I hear anything from Donna (the advisor), I'll post it and let you guys know. In the mean time, good luck!

Why I cannot play a video in Photoshop Elements 12

I cannot play a video .mov file in Photoshop Elements 12

The Photoshop Elements Editor can't play video files. The Organizer can, but only if they are supported formats. Formats like AVI, MOV, and others are not true formats but containers. The video within them could be encoded by any one of a vast number of codecs. You can find out with the free utilities GSpot or MediaInfo (Google them). Certainly GoPro and MJPEG can cause problems for Elements.
For more help, once you know the format of your problem files, you'd be better off posting your question in the Premiere Elements forum.
Cheers,
Neale
Insanity is hereditary, you get it from your children
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

HT201177 My new MacBook Retina cannot play any videos on any browser. This includes the Apple videos. It keeps saying Missing Plug-In. I am not sure what I am supposed to do. Can someone please help me out?

My new MacBook Retina cannot play any videos on any browser. This includes the Apple videos. It keeps saying Missing Plug-In. I am not sure what I am supposed to do. Can someone please help me out?

My iPod mini, 4gb is hard to get serviced obviously because they dont make them anymore
It is as simple to get it serviced as the day you purchased it.
How is it hard to get it serviced?
How long have you had your iPod?
i get maybe 4-5 hours of battery life, maybe even 6 if im lucky
That is not good but it's not "terrible".
If you've had it less than a year, send it back to Apple to replace the battery.
thought that i might buy an attachment type accesorie that i plug into the usb port on my ipod
It's called a dock connector, not a USB port.
i found a product in the online store, that i guess you place the ipod mini on, and it gives you up to 20 or so more hours of time but then it says that you have to have a firewire port or cable?
What is it? The firewire port is on the computer, not the iPod.
If the original battery is going bad, the first thing to do is get that sorted out.

Video cannot be played after exiting and reentering Apple's video app.

When I play a video in Apple's video app, leave the app and then reenter the app I cannot play the video anymore. The screen is just completely black, but the device is definitely active (e.g. the sign for assistive touch is still there). The controls that are normally shown after tapping the display cannot be coaxed to appear.
I used to have this problem under 4.3 already but then the video played if I used the controls in the taskbar (where the symbol for stopping screen rotation also is). But now these controls always start the Music app.
By the way, all videos were synced to the device after the upgrade.
Anyone else have this problem and have a solution? Any help would be appreciated.
I seriously wish I hadn't upgraded to iOS 5. No more MTG, no more chapters in audiobooks. It shouldn't be called an upgrade but a downgrade.

I'm having the same problem. I have been downloading and playing tikibar for over a year. Now, I can download it to itunes, but when I try to drag and drop it to my ipod, it says that it was not copied because it cannot be played on this ipod.
I recently had to import my music files after upgrading itunes, but I downloaded this episode after that. Audio podcasts work fine.
I tried right clicking and "converting" it to ipod. It did something, but I get the same message afterwards as well.

Since upgrading to Lion, I cannot play QuickTime videos in Safari 5.1.1, not even on Apple's own website?

Upgraded to Lion and now I cannot watch QuickTime videos in Safari 5.1. Did not have this problem in Snow Leopard. QuickTime videos do play in Firefox. I cannot even play QuickTime videos on Apple's own website. Any suggestions? I'm using a Macbook Core 2 Duo.

Hi Sami,
I have partially solved my problem. I had software installed for a Twelve South BassJump (it improves the sound of your laptop speakers). When I removed that software, I was able to play videos on Apple's website in Safari. The company has beta software available from their website that is supposed to be Lion compatible but when I installed that the problem returned. But even with that software removed I still cannot watch videos on some sites such as Other World Computing.
I just got a new Macbook Pro yesterday with Lion installed from Apple and all video plays fine. So I believe there must be some compatibilty issues with some plug-in. I have Perian and Flip4Mac installed. I removed 3ivx and the problem still remains. I've read conflicting opinions as to Perian being Lion compatible.
Everything works fine in Firefox at this point so at least I have that to fall back on.
Check your system preference pane under "other" and tell me if you have any of the plug-ins I mentioned installed. Maybe we will be able to see a common culprit.
Let's keep each other posted.
Thanks,
Chris in Ohio (USA)

Video cannot play

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