Video cannot played on this ipod

I have a mp4 file I'm trying to drag to my ipod but I'm getting the "cannot played on this ipod" error when I try. My wife has another ipod just like it that I CAN however drag the file to. I have the latest software on the ipod. What could be causing this?

Ok I just wanted to check because this is NOT the Fifth Generation iPod group, so there was a chance you might have been posting in the correct group for your iPod, which would have been a PRE-video version. So you have the right iPod, just the wrong forum.
So do you both have the same firmware loaded in your iPods?
Have you tried a restore on yours to see if it makes any difference?
Cheers,
patrick

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    See:
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    iTunes: Frequently asked questions about viewing and syncing videos
    iTunes: Sync purchased HD videos to iPod or iOS device
    iTunes says my purchased video isn't...: Apple Support Communities

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