Video Chat and Screen Share Crash after a few seconds

I currently have a Mac Pro and an 802.11N airport extreme. I can do a speedtest and get downloads of 14mbps supposedly.
Whenever I start a video chat or screen share with someone (I just installed leopard tonight) It starts up and then after a few moments crashes and it wants me to send the error report to apple.
What could be the issue? Is it a firewall thing? Hardware glitch?
I have no idea, but would LOVE To get this fixed.
Thanks

I have the exact same issue. Apple has already replaced the Airport Extreme but that did not help. Any help or ideas would be appreciated.

Similar Messages

Cannot Video Chat or Screen Share, please help!

Hi,
I am trying to video chat and screen share with my mom, but I cannot get it to work. We both have Macbooks running Leopard, and we both connect to the Internet using AT&T DSL. She uses an Apple Airport Extreme router, while I use a Netgear Rangemax WPN824v2 wireless router. I think it is my connection that is messed up because I have brought my Macbook to a friends house and was able to video chat and screen share with my mom using my friends connection, so its definitely not her connection that is messed up. I have allowed iChat in my firewall, I have set both Quicktime and iChat video to 1 mbps. I really do not know what else to do. When I send her a video or screen share invite, it says "starting" and then "failed to receive a response." Here is the error log:
Date/Time: 2008-01-03 21:45:34.388 -0500
OS Version: 10.5.1 (Build 9B18)
Report Version: 4
iChat Connection Log:
2008-01-03 21:44:58 -0500: AVChat started with ID 1759955414.
2008-01-03 21:44:58 -0500: screenname1: State change from AVChatNoState to AVChatStateWaiting.
2008-01-03 21:44:59 -0500: 0x18ab07b0: State change from AVChatNoState to AVChatStateInvited.
2008-01-03 21:45:11 -0500: 0x18ab07b0: State change from AVChatStateInvited to AVChatStateConnecting.
2008-01-03 21:45:11 -0500: screenname1: State change from AVChatStateWaiting to AVChatStateConnecting.
2008-01-03 21:45:31 -0500: 0x18ab07b0: State change from AVChatStateConnecting to AVChatStateEnded.
2008-01-03 21:45:31 -0500: 0x18ab07b0: Error -8 (Did not receive a response from 0x18ab07b0.)
2008-01-03 21:45:31 -0500: screenname1: State change from AVChatStateConnecting to AVChatStateEnded.
2008-01-03 21:45:31 -0500: screenname1: Error -8 (Did not receive a response from 0x18ab07b0.)
Video Conference Error Report:
20.426509 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
22.427824 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
Video Conference Support Report:
0.557947 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
12.408520 @Video Conference/VCInitiateConference.m:1597 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
12.416052 @Video Conference/VCInitiateConference.m:1701 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
18.426150 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK3b1934533199417f
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=814737057
Call-ID: 14fa057a-ba6f-11dc-ae5d-ca3d4ac44012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 729
v=0
o=MyName 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:631872212
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:616286365
18.926661 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK3b1934533199417f
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=814737057
Call-ID: 14fa057a-ba6f-11dc-ae5d-ca3d4ac44012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 729
v=0
o=MyName 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:631872212
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:616286365
19.927166 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK3b1934533199417f
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=814737057
Call-ID: 14fa057a-ba6f-11dc-ae5d-ca3d4ac44012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 729
v=0
o=MyName 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:631872212
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:616286365
20.427621 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip:35660 SIP/2.0
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK1ac966901073a0e4
Max-Forwards: 70
To: "u0" <sip:user@rip:35660>
From: "0" <sip:user@lip:16402>;tag=1301205581
Call-ID: 162b62cc-ba6f-11dc-ae5d-d96ac0724012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 735
v=0
o=MyName 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:631872212
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:616286365
20.928131 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip:35660 SIP/2.0
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK1ac966901073a0e4
Max-Forwards: 70
To: "u0" <sip:user@rip:35660>
From: "0" <sip:user@lip:16402>;tag=1301205581
Call-ID: 162b62cc-ba6f-11dc-ae5d-d96ac0724012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 735
v=0
o=MyName 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:631872212
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:616286365
21.928601 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip:35660 SIP/2.0
Via: SIP/2.0/UDP sip:16402;branch=z9hG4bK1ac966901073a0e4
Max-Forwards: 70
To: "u0" <sip:user@rip:35660>
From: "0" <sip:user@lip:16402>;tag=1301205581
Call-ID: 162b62cc-ba6f-11dc-ae5d-d96ac0724012@lip
CSeq: 1 INVITE
Contact: <sip:user@sip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 735
v=0
o=MyName 0 0 IN IP4 sip
s=0
c=IN IP4 sip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:631872212
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:616286365
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
22.517595 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 0 bytes (0 entries).
If anyone has any ideas, help would be appreciated! Thank you!
Message was edited by: GuyCalledBob

Hi GuyCalledBob,
The Speedstream can route as well as the router you have been using.
This means that most likely you have both devices being a DHCP server and the Speedstream may also need the ports open.
The Site I linked you to shows limited pictures of the Speedstream set up pages and I can not tell if it it does UPnP from them. The Link does tell you how to Access the device in a Web browser.
Before changing anything you need to access both devices and tells us which one(s) are being DHCP servers. Check the Speedstream menus for UPnP as well.
You may need to make the Speedstream not do DHCP and Possibly use DMZ to make sure all ports are open to the router.
The router will then need to be set up to use a Static IP to the Modem. Something like this pic although the actual IPs, DNS servers and Subnet Mask may be different.
You will need to know the DNS servers from your ISP.
I would guess you are getting Error 4 (Remote IP Invalid)
9:09 PM Wednesday; January 9, 2008

Can't video chat or screen share with one person

Hi, I can video chat and screen share with one remote colleague but not with another. When I try, I get the message 'Failed to start screen sharing because: Screen sharing could not be established' (and a similar message for video.
He has a brand-new iMac with Leopard, so there is no compatibility issue.
This would be very useful for us, can anyone suggest a solution?
Thanks
Phil

There are various threads on getting iChat to work with various routers. There are a couple of Support docs that talk about it, but I always have trouble finding them, now.
Use the 'more options' search function and show posts in the last year instead of the last 90 days, which I believe it defaults to.
One thing I know of is Internet Sharing cannot be turned on. Another common problem is double-NATting, where their modem is serving out addresses via NAT and the Router is sharing those out on its own NAT. You should only have one running.

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So I just recently got a new MacBook Pro with Mountain Lion to replace my white MacBook running Snow Leopard. I noticed iChat has been replaced by iMessages. All of my other Mac friends still use iChat. I didn't think this would be a huge difference, but I can no longer video chat or screen share with them.
I send them an invite, and they get an IM saying "[account] has sent you a video chat request". I'm registered under my AIM account, and so are they, so that's not the problem. When they send me invites, nothing happens. I get no notification, and it just shows "Waiting for response from [account]."
So I thought "okay, I'll just re-download iChat from a third-party site".
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There's no option in my security on iMessages to override this issue and allow unknown developers. I have "Allow AOL's servers to relay video chats" option selected under Privacy, and that does nothing, either.
What's the deal? Can I no longer video chat (or screen share) with "third party" chat clients via iMessages anymore?

Hi,
I have tested my Messages (Ver 7.0.1 in OS X 10.8.2) to various versions of iChat (3, 4 and 5)
iChat 3 can send invites and open Video (Or Audio Only) chats to Messages.
The iChat 4 and 5 can Video Chat To and From Messages. (I was using AIM as I have more accounts I can play with)
I have even done 3 way Video chats in both Bonjour and AIM login using Messages and iChat 4 and 5.
I have just double checked between Messages and iChat 4 Offering the Messages Screen to the G4 (iChat 4) and I was successful.
Screen Sharing requires a Random port for the VNC connection that does the "picture" bit.
However if you had it working in iChat then this should still be working in the Messages set up. (Basically your router is doing UPnP or is an Apple Base Station doing Port Mapping Protocol)
Also iChat will not work in Mountain Lion (even if you grab the iChat 6 version)
Each version is very specific to the OS version it is with.
For instance during OS X 10.4 it got to OS X 10.4.11 but during those same increases iChat got to version 3.1.9
There was no update to Messages until OS X 10.8.2 making Messages version 7.0.1
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It is all to do with the support apps and frameworks that help the app to work.
10:08 PM Saturday; November 10, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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I need a nice fellow to help me out.
I don't know what I'm doing here, having never really used iChat. I can IM, but whenever I try to video chat or screen share I get a communication error.
I am on a wireless network so I suspect that perhaps my wireless router has a firewall that is preventing this. My firewall is turned off on this computer.
Where should I begin to even figure out what is the cause of the problem? What questions should I ask and what settings should I check?
I appreciate any advice.
Thanks
Dan

Hi
Is your mum PC or Mac?
If Mac to Mac, have both ends done the following?
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System Preferences>Quicktime>Streaming>Streaming speed: 1.5Mbps T1/Intranet/LAN
Restart iChat
If there is a PC end, has PC done setup as per http://www.ralphjohnsuk.dsl.pipex.com/page12.html#_Service ?
Does anything at http://www.ralphjohnsuk.dsl.pipex.com/page15.html#CertainBuddy help?
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DustinWilliam,
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http://www.adobe.com/support/contact/cscleanertool.html
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http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
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TS1363 apple sign shows up and then turns off after a few seconds, and i can not connect to my itunes

apple sign shows up and then turns off after a few seconds, and i can not connect to my itunes

I have the exact same problem trying to use the Remote app on both my iPhone 3gs and iPad 2 with either my Mac or ATV2. My Remote app used to work on my phone - I can't recall if I ever actually used it with my iPad, but when I tried today, I got all the same results as you did (on both iPad, and then iPhone). I was using my ATV2 to play music from iTunes on my Mac and wanted to use the Remote app, but it would not connect to either device no matter what I did.

Help, I let my battery go down completely, when I try to charge it the red battery flashing sign appears and then flicks off after a few seconds. I have tried a number of chargers and a docking station nothing works. Why won't it charge?

Help, I let my battery go down completely, when I try to charge it the red battery flashing sign appears and then flicks off after a few seconds. I have tried a number of chargers and a docking station nothing works. Why won't it charge?

hi I have the same problem... tried many different docking ports and cords also switched from outlet to outlet..... left on on outlet for 7 hours and still nothing.. what should i do?

Video Chat and Screen Share Crash after a few seconds

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