Video chat app is missing

I bought a new 32GB 4G LTE Playbook and updated the OS to 2.1.0.1917. I am in the UAE and chose that as my country during the initial setup. My problem is video chat app is missing. I checked for a new update and there isn't one. 

Hello wAr_5w0rd, 
Welcome to the forums and sorry to hear about your issue. 
From reading your post it appears as if you have done some very extensive troubleshooting already. At this point I would suggest you contact direct BlackBerry® PlayBook™ tablet support to have this issue investigated further. Have a look at this link for more information. http://bbry.lv/MCTdax
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

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