Video chat connection problem

I am using ichat AV 2.1 on OSX.3.9, my computer is a imac G4 and I have connected my canon optura 100mc via firewire. two nights ago i was able to have video & audio ichat with my friends using my camera, but now suddenly ichat -- while recognizing that camera is connected -- does not pick up any video or audio signal from the camera. i've connected to imovie and imovie does not have any problem recognizing the camera's signal. please let me know how to fix this.
imac g4 Mac OS X (10.3.9)

Hi Adam,
I have seen this error on Tiger with the 10.4.4 update not taking properly.
The solution then is to rerun the Combo update
Try here
Ralph

Similar Messages

Video chat connection problems

I've been trying to video chat with my friend. She's using iChat v.4.0.7, I'm using iChat v.3.1.9. The most that happens is that we connect, and I get one frame from her end, but then we get a communications error (in particular, error -20). I made changes to the firewall and such, but it seems like nothing's working. What seems to be the issue here? Is it a compatibility issue? I can provide the error log if needed.

Hi,
Try these things first at both ends.
System Preferences > Quicktime > Streaming tab. Set the speed to 1.5Mps and restart iChat.
This is particularly important at the Tiger end (iChat 3).
Once ichat has restarted go to the iChat menu > Preferences > Accounts and deselect "Use this Account" to Log out of AIM (or Jabber).
Now whilst Logged Out go to the Sever Setting tab and change the port to 443.
Now Log back in again.
The reason is that some modems and routers have issues with the AIM Login port at 5190 (it's on the TCP Protocol) and the use of port 5190 on UDP as well for Direct IMs, File sharing and Buddy List updates, which, for some reason, "bleeds" over into Video chats particularly on Zyxels.
This Apple Doc is related to both issues.
Error 20 can be accompanied by a written message which is most commonly "Can Not Get Video from Camera"
Sometimes it is "No Data Received for 10 Secs"
As you actually get a picture I suspect the latter.
In this case look to your Modem or router and see if it has a DOS or SPI feature.
This may be a separate thing or included in the firewall in any higher settings.
It is best to turn this Off.
4:25 PM Sunday; March 29, 2009

Blackberry Playbook Video Chat Connection Problems

Hi
trying to use the Video Chat App, i have found that almost that the app is not working 50% of the time due to the way it is designed.
Most corporate environment will provide a tight security on their network and are very unlikely to open their firewall to peer to peer applications.
considering that RIM always aimed at the corporate, this is rather disappointing.
Even if some companies were to open their firewall. there is no guarantee that the person you want to talk to will
i have this in home network, corporate network and some hotels HSIA and only succedeed to have it working on home network.
I hope that RIM is working on an alternative method of connection that do not require port opening on firewall.
Should someone from RIM read this, comments will be appreciated.
thanks
regards
Emmanuel Clave
Solved!
Go to Solution.

Dear Cpts
Thank you for your reply.
However, as it stand, I have not found one corporate network that allows by default Video Chat.
This means that all your corporate client (including ourselves) cannot use the application.
Other Web based application such as Skype, Messenger, both providing Audio and Video are working natively.
Wether a company decides to allow the use of those, or block those is then a matter of choice.
Providing a service to the Corporate Market that does not work, is in my opinion less than useful.
Great App... but cannot use it. as I will never know if our users are within a Wi-Fi network that will allow them to use it.
Imagine if BBM was in the same predicament.. Can only use it is port xx are opened.
Video Chat is the next level to BBM but cannot be used.
Our corporate users are travelling worldwide using a multitude of Wi-Fi network, and I cannot rely on this application for effective method of comminucation.
I sncerely hope that RIM will rethink the communication method, in a more transparent manner.
Thank you
Kind regards
Emmanuel

Two Macs, Same network - one cannot make video chat connections

My iMac and my MacBook are on the same network. The iMac has no problems making video chat connections, the MacBook cannot make them at all.
I've used two different accounts on both machines - both work on the iMac - neither works on the MacBook.
I've deleted all the iChat preference files, I've adjusted the bandwidth and streaming preferences in iChat and Quicktime.
I've swapped IP addresses on the two computers, I've tried both fixed IP addresses and DHCP addresses.
Since the iMac is working, it's obviously not a firewall or router issue - I'm not doing any port forwarding to the iMac.
I can make a video connection between the two machines using Bonjour, but not over the internet.
Here's the output of the error message:
Date/Time: 2008-05-02 17:32:01.865 +0100
OS Version: 10.5.2 (Build 9C7010)
Report Version: 4
iChat Connection Log:
2008-05-02 17:31:43 +0100: AVChat started with ID 2376434226.
2008-05-02 17:31:43 +0100: [email protected]: State change from AVChatNoState to AVChatStateWaiting.
2008-05-02 17:31:43 +0100: 0x194760f0: State change from AVChatNoState to AVChatStateInvited.
2008-05-02 17:31:52 +0100: 0x194760f0: State change from AVChatStateInvited to AVChatStateConnecting.
2008-05-02 17:31:52 +0100: [email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
2008-05-02 17:31:59 +0100: 0x194760f0: State change from AVChatStateConnecting to AVChatStateEnded.
2008-05-02 17:31:59 +0100: 0x194760f0: Error -7 (0x194760f0 cancelled the connection.)
2008-05-02 17:31:59 +0100: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
2008-05-02 17:31:59 +0100: [email protected]: Error -7 (0x194760f0 cancelled the connection.)
Video Conference Error Report:
15.188508 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
346.562264 @SIP/SIP.c:2719 type=4 (900A0015/0)
[SIPConnectIPPort failed]
Video Conference Support Report:
13.188038 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK29c338c60e739b8c
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1970360005
Call-ID: 829057ee-1864-11dd-b8ee-e4ef14d54012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 740
v=0
o=jmaxlaptop 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3328207175
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1028331073
13.688636 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK29c338c60e739b8c
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1970360005
Call-ID: 829057ee-1864-11dd-b8ee-e4ef14d54012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 740
v=0
o=jmaxlaptop 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3328207175
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1028331073
14.689115 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK29c338c60e739b8c
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1970360005
Call-ID: 829057ee-1864-11dd-b8ee-e4ef14d54012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 740
v=0
o=jmaxlaptop 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3328207175
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:1028331073
344.562403 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK2a562a443d252e31
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1111821221
Call-ID: 4814098e-1865-11dd-b8ee-b8f6d6f94012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 740
v=0
o=jmaxlaptop 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3963184427
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:2907408967
345.063046 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK2a562a443d252e31
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1111821221
Call-ID: 4814098e-1865-11dd-b8ee-b8f6d6f94012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 740
v=0
o=jmaxlaptop 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3963184427
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:2907408967
346.065041 @SIP/Transport.c:2362 type=1 (00000000/0)
[INVITE sip:user@rip SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK2a562a443d252e31
Max-Forwards: 70
To: "u0" <sip:user@rip>
From: "0" <sip:user@lip:16402>;tag=1111821221
Call-ID: 4814098e-1865-11dd-b8ee-b8f6d6f94012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 740
v=0
o=jmaxlaptop 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:1028:2:2000
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 110 121 12 3 0
a=rtcp:16402
a=rtpmap:121 speex/16000
a=rtpmap:122 speex/8000
a=rtpmap:113 X-AAC_LD/44100
a=rtpmap:110 X-AAC_LD/22050
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:3963184427
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
a=rtpID:2907408967
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
0.000021 @:0 type=5 (00000000/16402)
[Local SIP port]
0.000039 @:0 type=5 (00000000/16402)
[Local SIP port]
0.000056 @:0 type=5 (00000000/16402)
[Local SIP port]
6.103377 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 320 bytes of local IP and port data (8 entries). Remote data was 0 bytes (0 entries).
8.120302 @Video Conference/VideoConferenceMultiController.m:1507 type=5 (00000000/0)
[Initiate Conference To User Cert Version: u0 with 120 bytes of connection data.
336.438935 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 320 bytes of local IP and port data (8 entries). Remote data was 0 bytes (0 entries).
339.500492 @Video Conference/VideoConferenceMultiController.m:1507 type=5 (00000000/0)
[Initiate Conference To User Cert Version: u0 with 120 bytes of connection data.
Binary Images Description for "iChat":
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Im trying to just chat with another mac user. Both macbook pros. I've tried with two of my friends, and both came up with the same error saying they cancelled the connection. I tried changing my connection to port 443 and it doesnt work. Does anyone have any suggestions? Thanks!

Mac to PC video chat connects only one way?

This may be somewhat off topic for Mac users, but maybe someone in the community can still help me.
I have a strange problem using iChat AV 3 on a MacBook and AIM 5.9 on a PC for video chat. I can readily establish video chat when the PC contacts the Mac, but vice versa the video chat cannot be established. The PC gets the invitation to video chat, but as soon as it accepts the connection is terminated, and I keep getting a firewall error message. Instant messaging between the computers can be established both ways. I assume that one crucial port on the PC is blocked by the firewall. Scouting this and other forums I found lists of possible ports that need to be opened, and I tried all of them, but nothing works. Tried the DMZ for the PC, which didn't work either. Tried deactivating Windows Firewall, which didn't work. Any other ideas?
The PC set up is as follows:
Thinkpad T23 with Windows XP SP2; Windows Firewall on, AIM port allowed; Netgear Router MR814v2; UPnP activated, no port forwarding at this point; AIM 5.9
MacBook Mac OS X (10.4.6)

Jan,
Thanks for the pointers, but network utility didn't
reveal any problems. I really assume the problem is
on the PC side.
Ralph,
I monitored the contact attempts using connection
doctor, and it didn't give me any error messages on
the mac side. To answer your other question, I did
activate UPnP in the Windows Firewall as well as in
the router, but that didn't help either. It turns out
that activating or deactivating UPnP on the router
doesn't make a difference. It always only connects
one way. I did however activate windows firewall
error logging, and it gave the following log
(192.168.0.2 = PC IP; 192.168.0.3 = Mac IP):
#Version: 1.5
#Software: Microsoft Windows Firewall
#Time Format: Local
#Fields: date time action protocol src-ip dst-ip
src-port dst-port size tcpflags tcpsyn tcpack tcpwin
icmptype icmpcode info path
Unsuccessful connect (Mac to PC):
2006-06-21 21:35:26 CLOSE TCP 192.168.0.2
17.112.144.81 1258 443 - - - - - - - - -
2006-06-21 21:35:26 CLOSE TCP 192.168.0.2
17.112.144.81 1257 443 - - - - - - - - -
2006-06-21 21:35:27 DROP TCP 17.112.144.81
192.168.0.2 443 1257 40 R 2553785654 0 0 - - -
RECEIVE
2006-06-21 21:35:27 CLOSE TCP 192.168.0.2
216.52.17.135 1261 443 - - - - - - - - -
2006-06-21 21:35:38 OPEN TCP 192.168.0.2
17.112.144.81 1263 443 - - - - - - - - -
2006-06-21 21:35:41 CLOSE TCP 192.168.0.2
17.112.144.81 1263 443 - - - - - - - - -
2006-06-21 21:35:41 DROP TCP 17.112.144.81
192.168.0.2 443 1263 40 R 1896609546 0 0 - - -
RECEIVE
2006-06-21 21:35:41 OPEN TCP 192.168.0.2
17.112.144.81 1264 443 - - - - - - - - -
2006-06-21 21:35:42 CLOSE UDP 192.168.0.2 192.168.0.1
1035 53 - - - - - - - - -
2006-06-21 21:35:42 CLOSE UDP 192.168.0.2 192.168.0.1
1102 53 - - - - - - - - -
2006-06-21 21:35:42 OPEN TCP 192.168.0.2
216.52.17.135 1265 443 - - - - - - - - -
2006-06-21 21:35:46 CLOSE TCP 192.168.0.2
216.52.17.135 1265 443 - - - - - - - - -
2006-06-21 21:35:54 CLOSE TCP 192.168.0.2
17.112.144.81 1264 443 - - - - - - - - -
2006-06-21 21:35:54 OPEN TCP 192.168.0.2
17.112.145.62 1266 80 - - - - - - - - -
2006-06-21 21:35:56 OPEN TCP 192.168.0.2
17.112.145.62 1267 80 - - - - - - - - -
2006-06-21 21:35:56 CLOSE TCP 192.168.0.2
17.112.145.62 1266 80 - - - - - - - - -
2006-06-21 21:35:57 OPEN UDP 192.168.0.2 192.168.0.1
1102 53 - - - - - - - - -
2006-06-21 21:35:57 OPEN TCP 192.168.0.2
208.38.45.191 1268 80 - - - - - - - - -
2006-06-21 21:35:57 CLOSE TCP 192.168.0.2
17.112.145.62 1267 80 - - - - - - - - -
2006-06-21 21:36:00 OPEN TCP 192.168.0.2 17.254.0.91
1269 80 - - - - - - - - -
2006-06-21 21:36:00 OPEN TCP 192.168.0.2
216.52.17.135 1270 80 - - - - - - - - -
2006-06-21 21:36:00 OPEN TCP 192.168.0.2
208.38.45.174 1271 80 - - - - - - - - -
2006-06-21 21:36:00 OPEN TCP 192.168.0.2
208.38.45.174 1272 80 - - - - - - - - -
2006-06-21 21:36:00 OPEN TCP 192.168.0.2
208.38.45.191 1273 80 - - - - - - - - -
2006-06-21 21:36:01 CLOSE TCP 192.168.0.2
216.52.17.135 1270 80 - - - - - - - - -
2006-06-21 21:36:01 OPEN TCP 192.168.0.2
208.38.45.191 1274 80 - - - - - - - - -
2006-06-21 21:36:02 OPEN TCP 192.168.0.2
208.38.45.191 1275 80 - - - - - - - - -
2006-06-21 21:36:02 OPEN TCP 192.168.0.2
208.38.45.191 1276 80 - - - - - - - - -
2006-06-21 21:37:04 DROP UDP 192.168.0.3 192.168.0.2
5060 1277 44 - - - - - - - RECEIVE
2006-06-21 21:37:04 DROP UDP 192.168.0.3 192.168.0.2
5060 1277 44 - - - - - - - RECEIVE
2006-06-21 21:37:04 DROP UDP 192.168.0.3 192.168.0.2
5060 1277 44 - - - - - - - RECEIVE
2006-06-21 21:37:04 OPEN TCP 192.168.0.2
216.39.69.100 1282 80 - - - - - - - - -
Successful connect log (PC to Mac):
2006-06-21 21:38:01 CLOSE TCP 192.168.0.2
208.38.45.191 1268 80 - - - - - - - - -
2006-06-21 21:38:42 CLOSE UDP 192.168.0.2 192.168.0.1
1102 53 - - - - - - - - -
2006-06-21 21:39:04 CLOSE TCP 192.168.0.2
216.39.69.100 1282 80 - - - - - - - - -
2006-06-21 21:39:26 OPEN TCP 192.168.0.2
152.163.208.57 1283 80 - - - - - - - - -
2006-06-21 21:39:28 OPEN UDP 192.168.0.2 192.168.0.1
1102 53 - - - - - - - - -
2006-06-21 21:39:28 OPEN TCP 192.168.0.2
209.62.182.191 1284 80 - - - - - - - - -
2006-06-21 21:39:28 OPEN TCP 192.168.0.2 209.225.0.6
1290 80 - - - - - - - - -
2006-06-21 21:39:29 OPEN UDP 192.168.0.2 192.168.0.3
1285 5060 - - - - - - - - -
2006-06-21 21:39:30 DROP UDP 192.168.0.1 192.168.0.2
2093 137 78 - - - - - - - RECEIVE
2006-06-21 21:39:30 CLOSE TCP 192.168.0.2
209.62.182.191 1284 80 - - - - - - - - -
2006-06-21 21:39:31 OPEN UDP 192.168.0.2 192.168.0.3
1288 16384 - - - - - - - - -
2006-06-21 21:39:31 OPEN UDP 192.168.0.2 192.168.0.3
1286 16386 - - - - - - - - -
2006-06-21 21:39:31 DROP UDP 192.168.0.1 192.168.0.2
2093 137 78 - - - - - - - RECEIVE
2006-06-21 21:39:32 DROP UDP 192.168.0.1 192.168.0.2
2094 137 78 - - - - - - - RECEIVE
2006-06-21 21:39:32 OPEN UDP 192.168.0.2 192.168.0.3
1287 16387 - - - - - - - - -
2006-06-21 21:39:33 OPEN UDP 192.168.0.2 192.168.0.3
1289 16385 - - - - - - - - -
2006-06-21 21:39:34 DROP UDP 192.168.0.1 192.168.0.2
2094 137 78 - - - - - - - RECEIVE
2006-06-21 21:39:34 DROP UDP 192.168.0.1 192.168.0.2
2095 137 78 - - - - - - - RECEIVE
2006-06-21 21:39:37 CLOSE TCP 192.168.0.2 209.225.0.6
1290 80 - - - - - - - - -
2006-06-21 21:39:37 OPEN TCP 192.168.0.2
208.38.45.183 1291 80 - - - - - - - - -
Not being an expert in this maybe someone can give me
a hint based on this. The three final UDP drops in
the Mac to PC connect attempt make me suspicious, but
I'm not sure how to address this. I think I tried
forwarding this port to the PC without success.
Thanks again for the comments so far.
Fritz
MacBook Mac OS X
(10.4.6)
Fritz,
Could you have a look together with Ralph if maybe the Adobe Bridge is malfunctioning. I have found a missing component wich is known and documented. This is the bug report and the way to fix it. I have found it in my own computer, after fixing it the iChat suddenly worked. I suggest you take the missing part (the update file you were asking about Ralph, it is lost in a file named update) and run Fritz' test again. If the code progressively gets better then we have pinned down the "random" factor of the malfunction. The documentation you find here: http://www.adobe.com/support/techdocs/332537.html. It blocks the airport. A lot of peolple run Adobe foto shop, mine came from Elements. So, do expect progress... Have to bring my daughter to school now. See you later. Ralph, when we are right hit a flag in the code.
Talk to you later.
JPM

Video chat connects, but I can't see my buddy.

Every time I video chat with a friend, it connects and I can hear them and they can see me, but I am unable to see them.
Any suggestions?

Make sure that you enabled the appropriate iChat ports on your router, that SPI firewall is disabled on your router, and make sure that NAT & UPNP are also enabled on your router. Also, make sure that your Apple firewall is either off or set to allow iChat communication. Then, if the problem still persists, reboot your computer.

Video Chat Application : Problem downstream on ios device

Hi
I made real time video chat application between mobile (ios and android device with flash builder 4.7 on flex 4.6.0 and adobe air 15) and flash desktop website (flash builder 4.6, on flex 4.6.0 air 4.0). It's almost done, but there is a problem only ios device subscribe stream is very lag for the first time that video streaming start. Sometime it is stop for several time before it can be play that stream. I find the cause of it such as network, flash desktop build version, buffer (it's very smooth but there is problem when you press home button while using video chat, It's stream is gone T^T)
I have the example of downstream :
// ------------ sample code that using netstream ------------
if(subscribeNetStream == null)
subscribeNetStream = new NetStream(subscribeNetConnection);
trace("Initial for playing agent video")
subscribeNetStream.client = {onMetaData:function(obj:Object):void{}};
// display metadata
var clientMetaData:Object = new Object();
clientMetaData.onMetaData = function(info:Object):void{
trace("onMetaData");
// print debug information about the metaData
for (var propName:String in info){
trace(" "+propName + " = " + info[propName]);
subscribeNetStream.client = clientMetaData;
// trace the NetStream status information
subscribeNetStream.addEventListener(NetStatusEvent.NET_STATUS, subscribeNetStatusHandler);
// set the buffer time to zero since it is chat
subscribeNetStream.bufferTime = 0;
// subscribe to the named stream
subscribeNetStream.play("Stream_name");
// attach to the stream
if(!videoSubscriber){
videoSubscriber = new Video(uicAgent.width, uicAgent.height);
videoSubscriber.attachNetStream(subscribeNetStream);
uicAgent.addChild(videoSubscriber);
------------------- netstream/netconnection handle method ----------------------------
private function subscribeNetStatusHandler(event:NetStatusEvent):void{
trace(event.currentTarget+" : "+event.info.clientid+" : Subscribe netStatus = "+event.info.code+"\n "+event.info.description);
switch(event.info.code) {
case "NetConnection.Connect.Success":
trace("Success to play");
playStream();
break;
case "NetStream.Buffer.Empty" :
if(holdingNetStream)
holdingNetStream.seek(0);
default:
break;
// --------- End of sample code ------------------
I have no idea for solving this problem please suggest me
Thank you
Pornphop Sudpan

Check this page out for a list of apps available in a certain region on the PlayBook:
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB27203&sliceId=2&cm...
As for why it would be on your old PlayBook, I've noticed that early releases included all the apps - and then that was changed. The only two ways to get around this is to either sideload the video chat app or use a proxy in another country to set up your new PlayBook.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!

Video chat UPnP problem

Hi there,
Since upgrading to Leopard, my wife and I have had no end of problems video chatting to others via iChat. Everything used to work fine in our older 10.4 installation.
When we connect in the morning, the first person to open up iChat is fine. They can video chat with others outside our local network no problem. However, the second person that connects can only text chat, video will not work.
Having read through the threads in here I think I can see the problem, but I don't know how to fix it. That's where I am hoping someone here can help.
When the first iChat client connects, the router automatically allocates a route through the NAT firewall on port 16402, the debug log says:
Mapped via UPnP, port 16402 to port 16402
This is fine, iChat works perfectly on that port configuration.
However, when the next person opens up iChat on the next computer, we get the following entry:
UPnP: TCPProc begin loop
UPnP eport 16402 already mapped: retry next
Mapped via UPnP, port 16406 to port 16402
UPnP: TCPProc end
UPnP shutdown
In this instance the port the UPnP process allocates is above the range that iChat can use, ie 16406. Hence when we try to video chat it won't work.
In a previous posting (http://discussions.apple.com/thread.jspa?threadID=1212655&tstart=0) Ralph Johns mentioned that:
+You will see iChat 4 uses only 10 Ports.+
+They are similar numbers but start from top Down (16402 being first choice)+
+(iChat 3 uses 4 from 20 ports bottom up with 16384 being first).+
My belief is that if my router worked the same in the older version of iChat, then the first port allocated would have been 16384, and then next would be 16388 - a port within the allowable iChat range. Hence everything worked fine with two clients.
Does anyone have any idea how I can change iChat to use to allocate ports for the bottom of the range, or adjust my router (a Netopia 3346N-VGx) to allocate UPnP ports in a downward direction?
Thanks in advance,
Simon

Hi,
That is odd.
I have yet to have failure myself that lists anything other than port 16402.
I use UPnP in my Netgear DG834G
I have one computer in Leopard and the other is in Tiger so although I can view the ports UPnP allocates in my Netgear I can not get two to use port 16402 potentially at the same time.
The next issue is that the Apple Doc says the ports will move down one port at a time.
Now iChat 3 moves up 4 ports at a time if the lower ones are busy.
So we have to ask is iChat 4 using some left over remains of iChat 3 ??
This is because it mat be presuming that 4 ports can not be used (16402-16405) and 16406 would be the next port.
I could do with knowing where you are getting those readouts from ?
The router or on the Mac in Console or Terminal ?
What make is the device ?
UPnP should allow the same ports to be used from different computers
However some devices may allocate a temporary Mapping and do what this looks like.
It looks like two issues.
1) UPnP is not working as expected.
2) Maybe the Upgrade has left part of iChat 3 there and is confusing the issue.
For this go to System/Library/ and show it in Coverflow mode.
Then check the Date Modified dates of Frameworks
Look inside and check InstantMessage.framework
Then inside that check iChatAgent's date
These should show the date that you installed Leopard.
USe the Back button until you are back at the System/Library
Now check the PrivateFramework folder and then the VideoConference.framework inside that.
Again it should be the install date.
Edit.
Go to Applications and click once on iChat
Use Apple key and I together to do a Get info.
Which version is it ?
10:36 PM Friday; December 7, 2007
Message was edited by: Ralph Johns (UK)

Video/Audio Connection Problems with 10.4.5

I'm experiencing problems today using iChat to connect with another Mac user. I've been connecting to this user with no problems and then tonight, I could only text chat. When I accept an incoming video chat it appears to be connecting and then I get a message saying I've left the chat. On the other end, they get a message saying I didn't accept. The opposite happens if I initiate the video chat. No luck either with just audio.
Unfortunately, I have two variables and I'm not sure which one is the culprit. This afternoon my system updated to 10.4.5. As part of that update, there apparently was a change to iChat but there isn't any documentation. My other variable is that I also switched from my cable modem provider to DSL. I originally thought it was a DSL issue but have followed all the steps I could find to take the DSL modem out of the equation. I'm using BellSouth for DSL and a Westell 6100 modem. I've set the modem to bridge mode and disabled DNS so that my Airport Extreme is handling all those duties. As far as I can tell, the Westell is only acting as modem and Airport is doing the rest, just as it did when using the cable modem.
Unfortunately, I'm still not connecting. While I didn't get a chance to test the DSL prior to the 10.4.5 update, I'm wondering if there's a problem with the update since it did have an iChat component. The other Mac user is still on 10.4.4.
Anyone have any ideas?

Hi Eric,
I would stop and actually check the Airport is getting the Public IP address.
Open Airport Admin Utility for the Applications/Utilities folders and log on
Go to the Internet Tab.
This should be set to the connection Type of the ISP and show DNS Subnet and IP details.
The IP details should be the same as what you see when you go here http://www.myip.dk/
It might also pay to try without the Airport first and check if the modem is in fact the problem (or at least the ports or Firewall), despite what you think you have set.

A (hopefully) simple video chat connection question

Hey all. This forum is quite helpful - thanks.
My question is:
I am in Texas, my boss is in Montana. We both have 10.4.3 and supposedly broadband connections. We have been unable to make a video iChat connection. Each of us, independently, can connect with the test user, appleu3test03, but we cannot connect with each other. We get what seems to be a standard error message, that the invitation to chat was declined or not responded to (when we know that is not in fact the case).
Since we can connect with the test user, is it safe to assume that our problem is not related to routers and firewalls and NAT and ports, or should I still endeavor to talk him through configuring his router up in Montana?
Thanks again for the help. I hate to make another post on a common problem, but I could not find an answer to this specific question on the forum.
PB 15" Mac OS X (10.4.3)

An Update:
Tony was kind enough to help us diagnose. Both my boss and I could independently video chat with Tony. Also, with Tony hosting, we participated in a three-way video chat. All seemed great. However, my boss and I still cannot video chat with each other, no matter who initiates the chat.
Tony suggested a router issue; the firmware on my end is up-to-date. We're checking with the Boss's system, but as his router is new I'm not hopeful that a firmware update will fix things. I would think that if our problem had to do with firewalls or ports or the like we would not have been able to do any chatting, but I do not know.
So, if anyone has any ideas I'd appreciate them. Our current theory is bandwidth-related. Both the boss and I can video chat with the test and with Tony. Both the test and Tony have large bandwidth on their respective ends. Assuming both my boss and I have marginal bandwidth, would it be possible that when conferencing with a large-bandwidth person everything works, but the marginal-to-marginal conference cannot cut it?
Thanks again.
Rob

Video Chat audio problem

I placed a msg on the forum several months ago that I could not get the receiver of a video chat call to hear me, although they had good video imput. Well I have held on, expecting my provider to upgrade my line speed. This has now been done and I am able to use video chat. My line speed has been increased 3 fold--384mbps to 1000mbps.Still very slow by world standards, but at least my BB playbook works. I think someone else in a 3rd world country had similar problems so i hope my imput helps

a slow upload speed will affect the video
I had it happen on occasion with DSL lines.
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Firewall blocking video chat connection

I tried to video chat with my wife today from work on my PlayBook. Got a message about a firewall blocking it when it tried to connect us. It gave no further info so it's kind of hard for me to figure out whether this is my work wifi or my own router at home causing this.
Where can I find more info on this?
Staff UI Prototyper (read: full-time hacker)
My BB10 apps: Screamager | Scientific RPN Calculator | The Last Weather App

Hello TheMarco,
Do you know if porting forwarding has been enabled for the firewall settings?
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Video Chat, iTunes problem i

I just upgraded to the latest and greatest Mac Pro.
In the past when I received a video chat request (or made one myself) my iTunes would automatically pause. This is not the case now. Is there a known bug? Is this something I can fix?

This happened to me - try running a search of your hard drive for song titles, album titles etc and see if you come up with anything. That's where I found all my stuff.

Error message "firewall is preventing my video chat connection"

What settings are required on the firewall to allow video chat?

Called RIM support and needs to enable port forwarding for:
443 - TCP
3478 - TCP + UDP
45535 - 65535 UDP
hope this helps
Feel free to give me a Kudo if this helps you!

Video Chat Connection Error

I bought a Macbook Pro about a week ago and have so far had only once successful video chat.
Every other time (multiple times daily) that I try to start a video chat, it ends up telling me that it was failed because I did not respond.
This happens both when I try to start a chat, and when other people try.
I am on the road constantly and have tried to start a chat in both wireless networks and hardwired networks.
Any thoughts?
Thanks
Macbook Pro Mac OS X (10.4.8)

Hi
Welcome to the Apple Discussions
Have you changed the System Preferences > Streaming tab speed setting to 1.5Mbps/T1/LAN ?
Restart iChat afterwards.
Also is your Mac Firewall On ?
If so set the ports as in the second pic http://www.ralphjohnsuk.dsl.pipex.com/page4.html
These same ports need to be open or allowed in your modem
8:28 PM Saturday; February 17, 2007

Video chat connection problem

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