Video Chat from my PlayBook to Z10

Hi,
I have a Playbook and a Z10, both of which are on separate BBID's. Till about 2-3 months back, I was able to video chat from my Playbook  to my Z10. However, I am not able to do that now and I get the message 'COntact's unavailable'. But, I can still do a video chat from my Z10 to the Playbook using the notifications. This is only happening with my Z10. My brother also has a Z10 and I am able to call him from my Playbook.
Can you help resolve this
Thanks

Dear kulpreet
I know that you have been waiting an exceedingly long time for a reply.
Today I made my first attempt to use the video chat application for my BlackBerry PlayBook, only just minutes before this post.
If you are still unable to receive your video chat between you and your loved one, I suggest that you add details to both your phone and PlayBook again.
I have just experimented with my phone and PlayBook, at that using my phone as a hospital for my PlayBook, I was still able to get a connection between the two.
My playbook did complete the connection but when I replied from phone to playbook, playbook did not seem to connect.
Maybe due to having the same connector had to do with it, but it did attempt.
I believe the connection is made through your BB10 via your BBM.
I hope this will help you and others in the near future.
Yours sincerely 
JT Valerie 
JTValerie

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