Video Chat Problem

I get a problem message when I try to video chat

Hi Harry:
Could you tell us more about the error you are receiving?

Similar Messages

Wifi / Video chat problems that are driving me crazy

Hello all!
So here's the story. I bought a Macbook Pro about 4 weeks ago, and from the first day i've turned it on, I've been experiencing a few problems regarding my Macbook's wifi and ability to video chat. Ill address each problem separately
Wifi:
So starting from the first boot up, it seems as if my Macbook Pro doesn't always play well with my network over wifi. After establishing a good connection for at least an hour, web pages will refuse to load, even though airport says I'm connected to the internet and to my network. When i turn airport off and back on, I'm prompted for my network password. When I enter it, it attempts to connect, and i get the message "network timeout". I keep getting this no matter how many times i attempt to reconnect, or restart. I have 2 windows computers (vista and xp) and 2 xboxes that are connected via LAN, and 2 ipod touches, an ipad, an old dell laptop (ubuntu), and a Macbook (snow leopard) that are connected at various times wirelessly. The problem persists no matter what time it is, what day it is, where i am in the house, or what is connected to the network. Some days it will happen 5 times, some days (like today), it has yet to happen, so it's very unpredictable. No other computers, including the Macbook, have this problem. I have yet to test this Macbook Pro on another network. I have searched various forums and tried multiple "network timeout" fixes, only to find myself being disconnected again. The problem does not happen when connected via LAN
Video Chat:
This problem has also happened previously when i attempted to video chat on the previously mentioned Macbook. No matter what client i use to video chat (Ichat, oovoo, etc.), and no matter how I'm connected (WiFi, LAN), the video quality is very bad, and after a few minutes i lose connection (however, i retain a good internet connection). At best it is choppy, and i can barely understand the other person before i get disconnected. I've tried talking to people of various distances, from people in the same city, to my friend in florida, and i keep getting the same problem. My friends say that they're fine when they talk to other people and the quality is very good in comparison to mine, so I'm lost here. The video chat tests, appleu3test01 and 02 are crystal clear for me, while i don't get a response from 03. I figured it was because i was on wifi, since i have problems over wifi (above), but the problem persists even when connected via LAN. My internet sharing is OFF, as well as any other sharing option. I've gotten mediocre results at best doing VoIP tests, however i get stellar results from speed tests. Wired i get 20mb/s down, 5mb/s up, while wireless i get 5mb/s down, 2.5mb/s up, with a ping of 17ms.
Im curious to know if these two problems are related! My blame right now falls on the router or it's settings, but as of right now i really don't know how to go about fixing this.
My ISP is Verizon FiOS, and i must say I've seen a great improvement from when i switched from my local ISP (Time Warner Cable), however through my searching i have seen people run into problems with the macbook pro and Verizon FiOS and their routers. The problem is, I can't simply replace the router, It's used for the TV and DVR streaming and stuff, it had a COAX cable in it.
If it makes a difference, i needed LAN ports in my room, so i took my old Linksys WRT54G router with DD-WRT Firmware, and connected that to the wire that runs from the Actiontec M1424WR into my room, so i can connect my Xbox and my computer via LAN... that could be a possible interference.
I am a college bound 18 year old living with my parents at the moment, so extreme fixes (like switching ISP's) are out of the question for me, but i do have free reign over the router settings and such, so i can try most reasonable things. I LOVE my macbook pro, and don't see myself going back to windows anytime soon, so i want to fix these problems ASAP. I consider myself to have a good knowledge of computers, so lay every possible solution on me!
Thanks in advance!

ok so all day yesterday i didn't have the wi-fi problem, but today I'm struggling to keep a connection. The status bar reads "Contacting website.com", and stays that way until i stop it, or it gets reconnected. I changed the settings mentioned above, but no dice. My router is up to date and everything too.
As for the Video Chatting problem, i didn't know that there was a connection doctor, so i tried that, and i get an amber light for "router type", and it says "port restricted". I searched around for a bit, and found somebody who said disabling the firewall on the router helps. I did that, and while i DID notice a significant improvement in video quality and connection quality, i still get an amber light with the message "router type: port restricted. This computers network setup includes one or more devices that are not fully compatible with audio and video chatting.". I still would like to get a green light here, as well as keep my firewall... any suggestions?

QQ International for Mac: Video Chat problem

Hello Communities,
I downloaded the MAC version for QQ International to talk to a cousin of mine who will be working in China. He's had it on his Windows system here in the states for sometime with no problems. I can get the audio part to work, but the video function works sporadically, and it seems only to turn on my camera if I'm the one making the call. What I've read says there is no video chat function for the Mac version, but that's strange given that my camera does come on in the cases I've mentioned. I also then opened up Windows using Parallels, downloaded that version of it, and am having a similar problem. I have since uninstalled the one on my Windows (in parallel) and the Mac one from my Mac. There is an update for the Mac version of it, but when you click on it, it takes you to the Chinese version of the website, so I didn't proceed further. Anyone have any experience with this and have a fix to make it work?
Regards and Thanks in advance

HI Bassplayuh,
Since I downloaded the last QQ version on Tencent Website, as soon as I am called or I call for a video chat, my QQ crashes.... Tried to get the older version from the App store, but now it is the same.... Anyone got a solution?
Thanks in advance.
d

AS3 Video chat problem

Hi guys
     i am creating a flash as3 video chat
     i am having a problem when i refresh the webpage the video not display
     please help me urgent
regards
kamal

I want to have seprate audio video chat option in AS3.0
How this can be achieved??

Facebook video chat problems

i heve problems with facebook videochat. the people can see me but i can't see no budy. thanks for your help

Well the good news, Safari is most likely not the problem. The bad news, I think there's some confusion on what version of what you're running. So let's go over some terminology:
1.) If you're running OS X 10.6.x then that's Snow Leopard, if you're running 10.7.x that's Lion and if you're running 10.8.x that's Mt. Lion.
2.) If you're running Safari 6.x.x then that machine is on at least 10.7.x (Lion). Safari 6.0.2 is the latest and greatest version so that's up-to-date. Is the laptop running Lion or Mt. Lion?
3.) The iMac is running either Snow Leopard or Lion as Mt. Lion can't run Safari 5.1.7 but the OS is irrelevant for the purposes of troubleshooting as 5.1.7 is the latest version.
There's no mention of troubleshooting in Facebook video chat's documentation other than the standard and customary. I downloaded it on a 10.6.8 machine running 5.1.7 and it fired right up immediately. I do know that it runs on Java and there was a recent-ish Java update. So that'd be the next thing to check.
You can try downloading it and installing. - http://support.apple.com/kb/DL1572

Buddy won't stick - Audio and Video chat problems

Grateful for advice on a group of problems - possibly related...
My setup -
iMac, OS X 10.5.6, iChat 4.0.7
AIM account
Testing iChat between my iMac and daughter's MacBook.
Problem 1)
I log in on AIM account - can see status of my daughter who I have added as a buddy.
Daughter cannot add me as a buddy - tried when off and on line. She tries to add my buddy name and it flashes then disappears.
Problem 2)
Both logged in, I can invite her to join a text chat with daughter and she can respond.
If I invite her to join an audio or a video chat, my screen says it is waiting for a response from <her screenname>, she receives a message saying "<my screenname> cancelled the invitation".
Other information
I have created a second account in iChat using my wife's screenname and password. Neither of these problems occur. I have compared settings in the Preferences -> Accounts window between the two accounts and they are the same.
All works OK over bonjour, but I need to get this sorted before daughter moves away in a weeks time.
Grateful for your help,
Mike

Hi,
Methods b) and c) should prevent any mispelling of the (Screen) name.
She will now have to check her Block and Allow lists
These are in iChat menu > Preferences > Accounts > Security tab.
There are several options.
The Allow Certain People options is only active when chosen but will block anyone not in the list (Makes them appear off line but she will need to see if the Off Line Buddies (Show Menu) to see those).
If the Block Certain People is selected then those names are permanently blocked even if they are not in the Buddy List But she would not be able to chat with you and you would not see her as being Online.
If you are set to Invisible then she will get the same symptoms but you will appear in the Off Line List.
It may pay for her to delete her com.apple.ichat.AIM.plist
It is in the Home Folder/Library/Preferences
Drag it to the Trash and restart iChat.
ON the Modem front.
You have a Router/Modem combined device that is also Wireless.
There is no other router.
By default most Netgears do UPnP. This means Port Forwarding or Port Triggering that is offered by some is not active (And does not need to be)
On the WAN Page of the set up pages they tend to need to be "Allowed to Respond to Pings on the WAN Port" (this is the Wide Area or Internet side port/socket/jack to the outside world)
On the same Page I would also suggest Stopping the DOS or SPI Filter that is mentioned.
Effectively the Macs should show in System Preferences > Network the IP something like 192.168.0.2 for you and 192.168.0.3 for her and the "Router IP" as being 192.168.0.1 from both. (I say "Router IP" like that as it is in fact the Modem's IP on your LAN)
8:01 PM Saturday; February 21, 2009

Audio and Video Chat problems

I have a G5 at home and have a MacBook Pro on the road and I am trying to video chat with my finacee (me using my mac account, her using an AOL IM account). We can text chat and send files through iChat, but if we try audio or video chat we both get the following error message. We both tried a test buddy (appleu3test01) and it worked fine, but we still can not chat with each other. I don't know what else to do.
There was a communication error during your chat. iChat encountered errors while communicating with participants in this chat. You can send details about the problems to Apple to help improve future versions of iChat.
Details:
Date/Time: 2006-12-18 00:24:29.767 +0000
OS Version: 10.4.8 (Build 8N1037)
Report Version: 4
iChat Connection Log:
AVChat started with ID 3420032075.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0x19d159e0: State change from AVChatNoState to AVChatStateInvited.
0x19d159e0: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x19d159e0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
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0x92dc7000 - 0x92dccfff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x92dd1000 - 0x930c5fff com.apple.HIToolbox 1.4.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x931cb000 - 0x931d6fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x931db000 - 0x931f6fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93246000 - 0x93246fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93248000 - 0x938fefff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x93c7f000 - 0x93cf8fff com.apple.CoreData 90 /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x93d31000 - 0x93de9fff com.apple.audio.toolbox.AudioToolbox 1.4.3 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x93e2b000 - 0x93e2bfff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x93e2d000 - 0x93ffffff com.apple.QuartzCore 1.4.10 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94050000 - 0x94091fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94099000 - 0x940d3fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x9410f000 - 0x94157fff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x94161000 - 0x9419ffff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x941e3000 - 0x941f4fff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94202000 - 0x94240fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9425c000 - 0x9426bfff com.apple.CoreGraphics 1.258.51 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x94272000 - 0x9427dfff com.apple.CoreGraphics 1.258.51 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x942c9000 - 0x942e3fff com.apple.CoreGraphics 1.258.51 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x942e9000 - 0x945a3fff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x94705000 - 0x9484bfff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x948d7000 - 0x948e6fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x948ed000 - 0x94916fff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9491c000 - 0x9492bfff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9492f000 - 0x94954fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x94960000 - 0x9497dfff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x94984000 - 0x949e9fff com.apple.Bluetooth 1.7.11 (1.7.11f14) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
0x94ca8000 - 0x94d3afff com.apple.WebKit 418.9.1 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x94d94000 - 0x94e16fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x94e4f000 - 0x9512efff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x952ad000 - 0x952d0fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x96455000 - 0x96455fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x9693c000 - 0x9695efff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x969cf000 - 0x96aa5fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x96ac0000 - 0x96ac1fff com.apple.opengl 1.4.13 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
0x96ac3000 - 0x96ac8fff com.apple.agl 2.5.9 (AGL-2.5.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x96c1e000 - 0x96c1efff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
0x97380000 - 0x9746afff com.apple.viceroy.framework 277.0 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
0x97b9b000 - 0x97b9dfff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x97dc8000 - 0x988a8fff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
0x98ab8000 - 0x98abafff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x98abc000 - 0x98c65fff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/Resources/QuickTimeH 264.scalar
0x98cd5000 - 0x98d92fff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x99209000 - 0x99214fff com.apple.IMFramework 3.1.1 (427) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9921e000 - 0x9938afff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/Message

Hi THall12,
Welcome to the Apple Discussions
This is the important bit.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
If the process has moved to port 5060 then the SIP data from your end at least should show here.
Which Ports and WHY http://www.ralphjohnsuk.dsl.pipex.com/page3.html
Other Log views
Scroll down this page http://www.ralphjohnsuk.dsl.pipex.com/page16.html
Options to check.
Your Mac Firewall - Has it got the iChat A?V ports if ON ?
Your modem - Have the ichat ports been enabled here ?
Any other router involved ?
Does your ISP block port 5060 for a VoIP service they offer ?
9:12 PM Tuesday; December 19, 2006

Video chat problems - please help!!!!!

Please help, I am trying to video chat with my father on a PC, and brother on a macbook
I cannot video chat with either of them, I have an comm error -8 come back every time i initiate a video session with either my brother or my father. However my father (using a PC and AIM 6.5) can have successful video chat with both my brother and I.
I have made the suggested alterations to both QT and iChat preferences, I have switched off both the router and mac firewalls, but still no joy.
I am using a intel iMac OSX 10.4.11, with ichat 3.1.9 and a belkin router, any help would be appreciated, Thanks in advance

If you have two computers on your LAN that you want to use the same ports for then you have to use a method that allows multiple computers.
UPnP is one method and easiest to set up as it is usually an On/Off setting
Port Triggering is another and needs you to know which ports iChat uses first and where it uses next to get it set up.
UPnP also tends to get around any NAT issues
Having said that the Link I sent you to earlier does not show UPnP or Port Triggering in the menu.
User Manual
http://www.belkin.com/uk/support/article/?lid=enu&pid=F5D7633uk4A&aid=6117&scid= 0
Which Says it does have UPnP and an SPI firewall
*Universal Plug-and-Play (UPnP) Compatibility*
UPnP (Universal Plug-and-Play) is a technology that offers seamless
operation of voice messaging, video messaging, games, and other
applications that are UPnP-compliant.
*SPI Firewall*
Your Router is equipped with a firewall that will protect your network
from a wide array of common hacker attacks including IP Spoofing,
Land Attack, Ping of Death (PoD), Denial of Service (DoS), IP with zero
length, Smurf Attack, TCP Null Scan, SYN flood, UDP flooding, Tear
Drop Attack, ICMP defect, RIP defect, and fragment flooding.
This last is the most likely cause of blocks as iChat data can be seen as an Attack by this sort of "firewall" It appears on page 56 of the manual.
UPnP is on page 67
10:10 PM Sunday; January 13, 2008

Video chat problem...not the same though

I'm really sorry if this is the same, but I couldn't figure it out from reading the other posts.
My friend and I both just got macbook pros and are trying to video chat. We were able to a few times, but keep getting the message that we are not responding to one another, when we are. Mine will say I didn't respond and his says he didn't respond.
Any suggestions?

kmich87
This normally means that some of the ports that iChat uses are not open, in the firewall and/or in the router/modem.
Check out these pages for advice:
http://www.ralphjohnsuk.dsl.pipex.com/
http://www.mvldesign.com/videoconference_tutorial.html?_
Dave

IChat 5.0.3 to AIM 7.5 video chat problems.

I could use some help, please?
I have a cousin that live in another state and she wants to video chat with me and my mom.
My mom and I have Macs with Snow Leopard and iChat 5.0.3 and my cousin has a PC with Windows 7 and AIM 7.5. Both computers are notebooks and have Webcams built-in.
Whenever we tried to send a Video chat invitation from the PC to the Mac we would get a connection error on the Mac, but when we tried the same thing the other way (Mac to PC) it would go through and we can video chat. I am trying to figure out how to make Video chat invitations work both ways, iChat -> AIM and AIM -> iChat.
I have gone as far as changing the IM server on the Mac to match the IM server on the PC. I then tried to change the IM server on the PC to match the one on the Mac and got a connection error on the PC, so I just reset them both to their defaults.
I even went as far as turning off the firewall on the PC but that didn't work either. Now I'm stuck and can't figure out what to do.
Any information you have would help me and my cousin.

Hi,
iChat and AIM Logins first
In iChat Preferences > Accounts Server settings the default Login in login.oscar.aol.com if you are not using the SSL option
It will add a leading s if you do and this is an automatic change (slogin.oscar....)
The Default port is 5190 but almost anything can be used (we Suggest port 443) Changing this port sometimes helps with Videos (It shouldn't but does) on some routers (Zyxels).
iChat and Video to PCs
Firstly Video and Audio chat have nothing to do with the Login port (Although that is used for Text chats)
The AIM on PC app uses 4 ports to do the Audio and Video In and Out feeds
(iChat 3 used to). iChat 4, 5 and 6 uses just one port to do the Video and Audio parts of the Chat (In and Out)
So iChat will send on port 16402 the SIP Invite (This is the behindf the scenes connection Process).
It uses the same port fro the A/V chat data.
If the PC starts then it sends an invite (SIP) on port 5061
When it connects it sends the data out on 2 ports from within the range 1024-5000 and asks for data back on two other ports (i.e one each for Vid in, Vid Out, Audio In and Audio out).
iChat does this by contacting a Server called SNATMAP.mac.com run by Apple just for connecting iChat Audio and Video chats.
This server helps the app negotiate the ports that are going to be used during the connection process.
(this happens on port 5678)
Now the Mac Firewall will allow any port that iChat Uses if the Firewall is On and iChat is allowed.
The AIM app is trying to connect on port 5061 when iChat is not already using it and this is most likely where the issue is.
WIth the Visible Invite iChat is supposed to use SNATMAP and this is supposed to "take" over getting the connection established but it seems it is not that smooth.
Possible workaround
Set the Login port to 5061 in ichat so the port is open anyway in the Mac Firewall.
Also make sure this port is allowed through your router.
9:52 PM Monday; August 15, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Mac to PC video chat problem!

Whenever I try to start a video chat on iChat with my friend Justin who is using Windows Vista I get different results every time... Here is what might happen:
-The video works on both of ours, but not the audio
-The audio works on both of ours, but not the video
-The audio works on one and the video works on the other
-The audio and video works on one but neither works on the other
-I get a "communication error" message
How can I fix this?

Hi,
He is using either AIM 6.5 or AIM 6.8
From this page below the Pics
What do I need to use Real-Time IM?
You and your buddy need to be using AIM 6.8 or higher to use Real-Time IM. Unfortunately, Real-Time IM does not yet work with older AIM clients, iChat, or AIM for Mac.
I have added some emphasis.
What you are getting is more than that suggests is possible and you may not be able to improve it.
You may want to look at this page
Scroll down to items 9 through 12 for web browser Video chat solutions
10:14 PM Tuesday; February 10, 2009

Video chat disable internet sharing

I've been searching the boards for video chat problems in iChat. Just got a MBP and that along w/ the PMG5 I've been trying some video chatting. No luck, kept on getting "no response" errors. No luck until I found one post that said to turn off internet sharing. Who'd have thought. It worked, now both are working just fine.

My intent is to disable it in a customized image to deploy to my user environment. I'm not currently restricting administrative access to my user base, so while I understand that whatever I would be able to do with such an approach would not prevent them from re-enabling it, it would keep my basic users from trying to use this feature.

Still cannot video chat with appleutest01...please help!!!!!!!

Alright...so I thought I fixed my Video-Chatting problem, but apparently not. I just recieved the Error-8 Message
Router: WRT54GX2
Router Settings: UnDP enabled, Firewall disabled, no ports fowarded
Firewall enabled on my mac
Speed test: Much better than needed
Quicktime Streaming set to 1.5 Mbps/ Lan/ T1 or w/e
iChat Video Bandwith Limit set to 500.
Service Provider: Verizon FIOS
Logging on to aim through port 334 (previously changed from 1590 in order to video chat with Defcom)
ChatFX is installed, but not running.
Here's the deal. I can video chat with only 2 people. One of which is Appleutest02. I cannot video chat with Appleutest01 for some reason. Also, I was unable to Video Chat with Defcom and then I changed by bandwith from None to 500 and changed my logon port from 1590 to 334, as well as turning my firewall on. After doing so, I was still unable to video chat with Appleutest01 but I was able to video chat with Defcom. Any other ideas would be greatly appreciated!!
Heres my error message:
Date/Time: 2007-10-23 18:16:10.684 -0400
OS Version: 10.4.10 (Build 8R218)
Report Version: 4
iChat Connection Log:
AVChat started with ID 483343094.
chapwag10011: State change from AVChatNoState to AVChatStateWaiting.
0x58c42a0: State change from AVChatNoState to AVChatStateInvited.
0x58c42a0: State change from AVChatStateInvited to AVChatStateConnecting.
chapwag10011: State change from AVChatStateWaiting to AVChatStateConnecting.
chapwag10011: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x58c42a0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
5.123552 @:0 type=4 (00000000/2)
VCSIP_INVITEERROR
19
5.123378 @SIP/SIP.c:2447 type=4 (900A0015/2)
SIPConnectIPPort failed
Video Conference Support Report:
4.673517 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:16402 SIP/2.0
Via: SIP/2.0/UDP m.0:33627;branch=z9hG4bK0d63986a2f90aabe
Max-Forwards: 70
To: "u0" <sip:[email protected]:16402>
From: "chapwag10011" <sip:[email protected]>;tag=80140940
Call-ID: 8684851e-81b5-11dc-ac85-ee17dfae13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:33627>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 541
v=0
o=Willie 0 0 IN IP4 m.0
s=chapwag10011
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1296:1:1899
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:1134083424
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:320:240:320:240
a=rtpID:367072360
3.622750 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:16402 SIP/2.0
Via: SIP/2.0/UDP m.0:33627;branch=z9hG4bK0d63986a2f90aabe
Max-Forwards: 70
To: "u0" <sip:[email protected]:16402>
From: "chapwag10011" <sip:[email protected]>;tag=80140940
Call-ID: 8684851e-81b5-11dc-ac85-ee17dfae13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:33627>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 541
v=0
o=Willie 0 0 IN IP4 m.0
s=chapwag10011
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1296:1:1899
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:1134083424
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:320:240:320:240
a=rtpID:367072360
3.076785 @SIP/Transport.c:1218 type=1 (00000000/0)
[INVITE sip:[email protected]:16402 SIP/2.0
Via: SIP/2.0/UDP m.0:33627;branch=z9hG4bK0d63986a2f90aabe
Max-Forwards: 70
To: "u0" <sip:[email protected]:16402>
From: "chapwag10011" <sip:[email protected]>;tag=80140940
Call-ID: 8684851e-81b5-11dc-ac85-ee17dfae13c4@lip
CSeq: 1 INVITE
Contact: <sip:[email protected]:33627>;isfocus
User-Agent: Viceroy 1.2
Content-Type: application/sdp
Content-Length: 541
v=0
o=Willie 0 0 IN IP4 m.0
s=chapwag10011
c=IN IP4 m.0
b=AS:2147483647
t=0 0
a=hwi:1296:1:1899
a=bandwidthDetection:YES
a=iChatEncryption:NO
m=audio 16386 RTP/AVP 12 3 0
a=rtcp:16387
a=rtpmap:3 GSM/8000/1
a=rtpmap:0 PCMU/8000/1
a=rtpID:1134083424
m=video 16384 RTP/AVP 126 34
a=rtcp:16385
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:15
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:320:240:320:240
a=rtpID:367072360
3.066420 @:0 type=2 (00000000/22)
VCVIDEO_OUTGOINGATTEMPT
[4]
0.299431 @:0 type=2 (00000000/2)
VCUSE_INTERNALISIGHT
25
0.000000 @:0 type=2 (00000000/2)
VCUSE_INTERNALISIGHT
25
Video Conference User Report:
Binary Images Description for "iChat":
0x1000 - 0x172fff com.apple.iChat 3.1.8 (445) /Applications/iChat.app/Contents/MacOS/iChat
0x3fc000 - 0x3fcfff com.ksuther.chaxloader ??? (1.5) /Users/Willie/Library/InputManagers/Chax/Chax.bundle/Contents/MacOS/Chax
0x65d000 - 0x670fff com.scriptsoftware.ChatFX 1.05 (1.21) /Library/InputManagers/ChatFXloader/ChatFX.bundle/Contents/MacOS/ChatFX
0x6b0000 - 0x702fff com.ksuther.chax ??? (1.5) /Users/Willie/Library/InputManagers/Chax/Chax.bundle/Contents/Resources/Chaxmain.bundle/Contents/MacOS/Chaxmain
0x1545000 - 0x154efff com.growl.growlframework 0.7.3 /Users/Willie/Library/InputManagers/Chax/Chax.bundle/Contents/Resources/Chax_ma in.bundle/Contents/Resources/Frameworks/Growl.framework/Growl
0x15d4000 - 0x15dbfff com.unsanity.smartcrashreports Smart Crash Reports version 1.2.1 (1.2.1) /Users/Willie/Library/InputManagers/Smart Crash Reports/Smart Crash Reports.bundle/Contents/MacOS/Smart Crash Reports
0x4f37000 - 0x4f38fff com.apple.aoa.halplugin 2.5.6 (2.5.6b5) /System/Library/Extensions/IOAudioFamily.kext/Contents/PlugIns/AOAHALPlugin.bun dle/Contents/MacOS/AOAHALPlugin
0x5177000 - 0x517bfff com.apple.iokit.IOQTComponents 1.4 /System/Library/Components/IOQTComponents.component/Contents/MacOS/IOQTComponen ts
0x5393000 - 0x539dfff com.apple.IOFWDVComponents 1.7.9 /System/Library/Components/IOFWDVComponents.component/Contents/MacOS/IOFWDVComp onents
0x5418000 - 0x544afff com.apple.QuickTimeIIDCDigitizer 7.2 /System/Library/QuickTime/QuickTimeIIDCDigitizer.component/Contents/MacOS/Quick TimeIIDCDigitizer
0x5454000 - 0x5499fff com.apple.QuickTimeUSBVDCDigitizer 1.7.5 /System/Library/QuickTime/QuickTimeUSBVDCDigitizer.component/Contents/MacOS/Qui ckTimeUSBVDCDigitizer
0x54bb000 - 0x54bffff com.srslabs.iwow ??? (1.1.9) /Library/Audio/Plug-Ins/HAL/iWow.plugin/Contents/MacOS/iTea
0x54d6000 - 0x55e5fff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x5614000 - 0x5704fff com.apple.ATIRadeon9700GLDriver 1.4.18 (4.1.8) /System/Library/Extensions/ATIRadeon9700GLDriver.bundle/Contents/MacOS/ATIRadeo n9700GLDriver
0x5712000 - 0x572bfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLDriver.bundl e/GLDriver
0x5731000 - 0x574cfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x5790000 - 0x579cfff com.apple.audio.AudioIPCPlugIn 1.0.2 /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x5b2b000 - 0x5b64fff com.apple.audio.SoundManager.Components 3.9.1 /System/Library/Components/SoundManagerComponents.component/Contents/MacOS/Soun dManagerComponents
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OK,
The Actiontec by default may have had 192.168.2.1
I say this because the common IP for a Linksys is 192.168.1.1
+(I See I have had to re-read the first of these two posts and you have them the other way round - No problem May Bad - but read them the other way when you come across them below)+
Start with looking on your Mum's System Preferences > Network > Built-in Ethernet > TCP tab.
Other than the Drop Down saying "Using DHCP" it should look like this
Link if Pic does not show
Her number from the Actiontec is likely to be 192.168.2.(3) (in brackets is a guess)
If it has all the details write them down.
If we presume we are doing this for just this computer for the moment....
You would use the "router" IP you find listed on your mum's computer as the access to the Actiontec. (192.168.2.1) +Just to Clarify in some places this will be referred to as the "Gateway" IP.+
It is now simply a Question of accessing the Actiontec and turning off DHCP there.
Then in the Pic above, change you mum's Drop down to read "Manually" like the pic shows.
You then have to fill in all the details.
*Next to the Linksys*
Now in Practice this device has or uses two IPs - one to connect to the Actiontec and one for it's LAN side which includes the Wireless part.
So when you go to it's Set up page it is on the same IP as the LAN (192.168.1.1)
At this first page you with have a drop down similar to the MAc's System Preferences > Network (But it is not nice and kind and show you all the details.)
If you change this drop down to Read "Static" then more boxes appear that you have to fill in.
Like your mum's Mac they will be for the IP to use, the Subnet Mask, the DNS servers and the "Gateway" IP (which will be the Actiontec's IP
See this Bigger Pic than before of the whole of the Front page of the Linksys set up. The top part of that page is what some devices call the WAN settings (outwards to the Internet), the lower part is the Linksys' LAN Settings (which in the Pic I also had set for Static Routing).
I hope this makes it a little clearer (Despite me transposing the Linksys and Actiontec IPs). I have restated it again as I often find a slightly different explanation helps.
7:44 PM Friday; October 26, 2007
Message was edited by: Ralph Johns (UK)
Message was edited by: Ralph Johns (UK)

Solution to "Error 8" and "Cancelled Invitation" Problems with video chats

We spent nearly five hours trying to video chat two Macs, one a 15" MacBook Pro using 10.5.6 across an Airport Extreme and cable modem. The other a 15" DualCore using 10.4.11 across an Airport Extreme and DSL. One runs iChat 4.0.7, the other iChat 3.x. After an invitation to video chat, we'd get three flashes of the other persons avatar, then a slow fade. The invitation would change to "canceled," and the originating party would see an Error -8 in the Connection Doctor.
I was unable to enter my Buddy in my Buddy List. His name would flash three times and then fade away.
At all times we could text chat, but no audio and no video.
We checked firewalls, ports (we changed to 443), privacy blocks; did restarts and resets. Nothing worked.
…until I deleted my AIM account (actually a .Mac account, but no difference)and then re-entered it. Upon re-entering, all of my information returned and we established the connection on the first try.
Perfect.

Hi,
Also
http://discussions.apple.com/thread.jspa?messageID=2901979#2901979
And http://www.ralphjohnsuk.dsl.pipex.com/page16a.html
In fact Error 8 is anything do do with your ports in the Mac firewall if On, modem, Router, interactions between the two if both devices do DHCP and NAT based thing like Port Forwarding and possibly the ISP blocking port 5060 for SIP/VoIP phone services.
Certain modems like the Thomson-Alcatel Speedtouch range have SIP bound to port 5060. If it has Version 4 firmware it can be Unbound fully, using Terminal, but later Version 5 an 6 firmware can not be fully Unbound.
Effectively error 8 has to be fixed on a Set up basis once you have pinned down where the problem is.
I have hesitated trying to write a FAQ for this as it is so wide in the possibles.
9:11 PM Friday; July 20, 2007

Messages problem- no buddies, can't video chat, no status.

Hi !
I have a problem with messages on mountain lion.
I can't see buddies, can't invite to video chat, can't set up status, show information, show adress book I use my icloud auccount j****@me.com

If you're not signed in, sign in. If you are signed in, sign out and sign back in. If there's no change, continue as follows.
Please read this whole message before doing anything.
Back up all data.
Quit Messages if it’s running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following items from the Library folder to the Trash (either may not exist):
Caches/com.apple.Messages
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Leave the Library folder open. Log out and log back in. Try Messages again. If it works now, stop here. Close the Library folder.
Step 2
If you still have problems, quit Messages again. Go back to the Finder and move the following item from the open Library folder to the Desktop:
Messages
Note: you are not moving the Messages application. You’re moving a folder named “Messages.”
Test. If Messages now works, delete the Messages folder on the Desktop. Otherwise, quit Messages again. Put back the folder you moved, overwriting the newer one that may have been created in its place, and continue.
Step 3
In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
com.apple.iChat
com.apple.imdsmsrecordstore
com.apple.imessage
com.apple.imservice
Move them all to the Desktop. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again. This time Messages should perform normally, but your settings will be lost. You may be able to put back some of the files you moved to the Desktop in this step. Relaunch and test after each one. Eventually you should find one or more that causes Messages to malfunction. Delete those files and recreate whatever settings they contained.
If the issue is still not resolved, quit Messages again and put all the items you moved to the Desktop back where they were. You don’t need to replace the items you moved to the Trash. Stop here and post again.
If you later decide that you don’t like the results of steps 2 and 3, you can undo them completely by quitting Messages and restoring the items you deleted in those steps from your backup.

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