Video Chat with Windows Vista User

I am trying to chat with my friend who is using a PC with Windows Vista. I am using iChat and she is using AIM. But the video is not working. The error keeps saying that either she has declined my invitation but in fact she accepted it. What do each of us need to do to get this to work?

Hi,
AIM is currently posting this Info about AIM 6.5 which is the only version currently available for Vista.
Having said that about 30% of those who post about AIM here say it works but it does need allowing through the Firewall as an Exception as Steve has linked you to.
Web Based Alternative MeBeam
9:34 PM Thursday; March 13, 2008

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Video chatting with windows vista

is it possible to video chat with window or windows vista? whenever i try t chat with someone who also has a camera it says communication error. does anyone have any answers or advice?

Hi,
They need to be using AIM 6.1
They need to allow the app through the Vista Firewall ( I presume this is similar to the XP one as no-one is saying different)
They have to navigate to the app called AIM6.exe rather than just AIM as the instructions say (was written for AIm 5.9)
10:13 PM Friday; August 24, 2007

Video Chatting with Windows Users?

Is it possible to video chat with Windows users with Leopard's iChat?
If not, are there any Mac compatible video chat programs that do work?
I don't have Windows XP or Vista to instal on BootCamp or Parallels, so please do not suggest installing a video chat app on Windows/BootCamp.
Thanks,
SsD~

Skype.
Mac version http://www.skype.com/intl/en-gb/download/skype/macosx/
Pc http://www.skype.com/intl/en-gb/download/skype/windows/
Or web based http://www.mebeam.com/
Or if you all have a gmail account http://mail.google.com/videochat
And new http://www.tokbox.com/#

Can iChat have video chat with Windows Messenger?

Is there any way to use Jabber or other means to establish a video chat with an MSN Messenger user?
Alternatively, does anyone know if Virtual PC for Mac supports video chat with windows computers?
Thanks for the help.

Hello Peter,
Is there any way to ... establish a video chat with an MSN Messenger user?
The best way is still with a Windows XP PC and MSN Messenger.
For use with your Mac, see the MSN, Yahoo, Win Messengers & iChat? FAQ. Jabber is text only.
There is a beta application called Mercury Messenger on Mac OS X that is an MSN Server client.
However, please note that the Mercury Messenger Webcam / Video Conference Support section, which I quote, in part, includes the following:
Video-conferencing is supported on Mac OS X, however it is receive-only, due to an incomplete JMF library for Mac OS X. The feature is still relatively new, and so some issues may occur in use.
Although Mercury Messenger (beta) will connect to the MSN Server, those comparing it with iChat AV's capability should certainly study the sections about the limitations and known issues.
If you get Mercury Messenger on Mac OS X working, please post back and let us know what you think of it.
... does anyone know if Virtual PC for Mac supports video chat with windows computers?
VPC for Mac does not support Firewire video, so it cannot use an iSight for video. Sorry, but I have not seen anyone post a method of using VPC that rivals the performance of using the same application on a Windows PC.
Also, VPC with the current version of Windows is so expensive that, at least where I live, it is often cheaper to buy a used, and sometimes a new, PC to run your PC software.
If you really MUST use PC software, I suggest running it on a PC.
EZ Jim

Problems video chatting with Windows users

It seems like everytime I try and video chat with a Windows AIM user there is a problem. Ralph and other are very techy and know how to resolve these issues. Problem is that 99.9999999% of te people I chat with are not so the advice to resolve these issues proves to be worthless. However me and this individual were able to successfully do audio chat instead. Often when there is a problem like this do I switch people over to Skype which works far better going from Windows to Mac and vice versa and is easier to use. Generally I think iChat has better video quality over Skype, but only with Mac users.
I know there are others here that also have this problem and for you do I encourage the same resolution as bad as it is, but it seems to be the only way to chat with a non techy person who is on a PC.
John

Hi,
Any non Microsoft app on a PC has to allowed through the Firewall as a Exception (Or at least since Service Pack 2 for XP when Windows got a firewall).
In XP it goes like this
Open the Control Panels (I prefer the classic view)
Open the Firewall
Click the Exceptions tab
In the new window click the Add Button
Navigate through Program Files to the AIM Folder and the relevant AIM#.exe to allow the app itself. (# is the Version Master number)
Back in the Exceptions window also Allow UPnP
Enable UPnP in their Router.
I am not sure it is that different in Vista or Window 7
If there router does not have UPnP then open port 5190 and 1024-5000 (AIM video does not use all of these they are there to spread the load)
They would have to do similar things for Skype (although like AIM it has Fall Back ports below 1024 for logging in and Text Chatting that get around the firewall issue) other IM apps and On-line Games.
Of course if they are using some third party Firewall they would have to do the work there.
Audio Chats V VIdeo Chats
Both apps use the same ports when it comes to Audio and Video Chats (Tend to be the iChat ones)
I believe AIM still uses 4 ports (from the 1024-5000 range) for VId In, Vid Out, Audio In, Audio out, much the same way iChat 2 and 3 did.
It may pay for you to go to iChat > Preferences > Video Section > Bandwidth limit and try either 500kbps or 200kbps as the setting.
In earlier version of AIM (5.5 anbd 5.9) it was possible to reduce the Video quality at the AIM end (less frames per second) which allowed "Space" for the Audio part.
AIM 6.x onwards does not have this and the Video feed can be particularly Processor hungry. Your lower setting will be fed back to them and their end will make an adjustment of what can be sent.
Some of this knowledge has taken me since 2004 to acquire.
I can see that applying it might be considered "techy"
I can appreciate that it can be very difficult to persuade a Windows user to change any setting once they have their machine "working" (at least as they want).
I realise this was not so much of a Question as being more of a discussion statement.
I am not sure that there is a real answer other than the one you suggest.
10:35 PM Wednesday; August 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

One-Way Video Chat with Windows User

Hi - I have tried several times to begin a one-way video chat with someone using windows XP and AOL 9.0 (I have an iSight and iChat 4.0). She says that it says "connecting" for a long time but nothing happens. I came across the following website yesterday but have not tried any of its tips yet because of their complexity: http://www.ralphjohnsuk.dsl.pipex.com/page12.html#_Service
I was wondering if it is possible to have a one-way video chat with a windows user if they don't have a camera or a microphone. If not, is it possible to have a one-way audio chat?
Sam

I think your PC pal will need a microphone for one-way video to work, Sam.

I'm not responding issue on chat with Windows XP user

Hi Everyone,
First off, My ability to log on is still spotty with a mac.com or AIM address. I've done everything from my last posting regularly but still get spotty log ons, appoximately 1 in 8 log ons is successful, the rest is hoist unexpectedly lost. I personally think there is much more than just my computer, time for an upgrade Apple!
My problem today is that I'm trying to chat with a buddy in Austria. He's running Windows XP and installed AIM 5.9. He ran through the set up, his camera was listed, he did the autoconfigure, set up the camera and has a good preview.
When I log on I can see him and he me. We can text chat with no problems. HOWEVER, no video chat
When he calls me, I double click, it opens to the preview screen, I click on accept and my window say video conferencing starting, then it says video chast failed because I didn't respond. This is incomprehensible to me since I hit the accept button and the video chat tried to start.
Furthermore, when I call him, it rings at his place, he clicks accept, we both get the preview and video chat starting message, then I get the video chat failed because I didn't respond message, even though I initiated the call.
That all said, apart from the spotty log on problems plaguing me, once I am logged on, I have absolutely no problems chatting with my wife at the office on her Mac.
So, if I constantly get I didn't respond messages as described with a Windows XP user but not with the wife on a Mac, I have to assume there's nothing wrong at my end, or shouldn't I *** U & ME at all??!!
Does the windows user need different ports than me, do I need to open additional ports, should I switch off my firewall completely?? He already tried switching off his firewall coompletely but the same message came up.
I pointed my buddy to Ralph's web site, but when we went there to get the windows updated component, it appeared to want to download the same messenger 5.9 that we downloaded earlier today, the file was the same 8.8 meg. Am I missing something Ralph?
Of course, there "may" be a language compatibility issue because 5.9 is English and he's running it on a german version of Windows (AIM only has text on AIM 5.1 for Gewrman users right now which has no video) but he didn't have any problems with the install or set up.
It's just really confusing. Any suggestions??

Curious, you said each other could see each other BEFORE initiating a video chat... do you mean that each of you could see each other in the buddies list?
As for not connecting to a PC user, you're not the only one having issues. I have been able to receive a video chat from a PC user, but not initiate one with that same user. Basically in order for me to receive a video chat from the PC user (they must initiate the chat), I had to go into my System Preferences > Internet and Network > Sharing > Firewall and then check the box "iChat BonJour". My firewall is turned off, however, if I do not put a check in that one box, the PC user can't video chat with me. Don't ask me why this is so since the firewall is turned off, it should automatically allow traffic on all ports... but alas, apparently that is not the case. That alone did not do the trick because the PC users router was not playing well in the mix. He connected directly to his modem (removed his router from the mix), and initiated a video chat with me, no problems. If he puts his router back into the mix, he can't video chat any more. If I deselect the "iChat Bonjour" setting, whether he is connected to the router or not, he will no longer be able to initiate a video chat any more. I tried removing my router, so that basically we both were connected directly to our modems, but that didn't help me to initiate a video chat with him. Text chats have never been a problem and both of us are using AIM as our intermediary.
I also have no problems whatsoever chatting with fellow Mac users... but then, we are all working with the same software/OS whereas the PC users are not.
Give my little scenario a go with your PC friend and see if he can now initiate a chat with you. I too would like to know what the PC user needs to enable as well... like specifics since merely saying open ports blah blah blah does nothing for someone who has no idea where to look to make those changes on a PC.
So what I have learned is:
1. Merely turning your firewall off doesn't automatically enable certain port traffic on your machine, you must enable it yourself. This could also be true for the PC users as well, thus knowing where to enable said ports under WindowsXP would be greatfully welcome.
2. Routers can interfere with the process. If removing the routers from the chain still results in no joy, then consider it to be a configuration issue on each machine. If removing the routers works, then your machines/software are good to go, you just now have to figure out why the routers don't like each other. In my case, my router works fine for him, but his does not work fine for me.
One should be able to connect to a PC if the PC can connect to you. Clearly I need to enable something else on my end or he needs to enable something on his end. The stuff should work, but our stupid machines are telling themselves to not work because we never told them that we want them to work. I know that sounds absurd, but I proved that was the case when I got the PC user to initiate a successful video chat with me.

Can't video chat with a pc user

I just bought a macbook and I can't video chat with my parents who use a pc but have a webcam. Help pleae!!

Both of you use Skype.
Mac version http://www.skype.com/intl/en-gb/download/skype/macosx/
Pc http://www.skype.com/intl/en-gb/download/skype/windows/
Or web based http://www.mebeam.com/

One Way Video Chat with an AIM user

Hey......im wondering if there is a way to one way video chat with AIM users........(using aol instant messenger)ive tried a few times, but it says "data not recieved for 10 seconds" and the one way video chat stops....im wondering if this can be fixed?

Hi Bruce,
This is possible.
It seems though, that for some that they come across the problem you describe.
I do not have any definite answers but I don't get the problem but I have run the "Tuning" on the PC end even though it does not have a camera or Mic.
I am not sure if this is the Fix or just coincidence.
The problem was more common at iChat 3.0 and 3.0.1 and is related to the amount of data that iChat percives it is getting. Strangely t was by sending files we found out what the problem was/is.
When files are sent the Video is paused whilst this happens. In the conenction Doctor you can see a Mac to MAc chat drop to a Bitrate of 24kbps. In A Mac to PC the bitrate does not stop at 24kbps and continues down to 0 (Zero). When this is 10 sec old then the chat is eneded with the error message.
If you have not already try updating to 10.4.3 as this was supposed to adress the problem.
Ralph

Can't Video Chat with other .mac user

Been trying to video chat with a buddy. We both have .mac and AIM accounts. We are able to text when logged into AIM. Attempts to video chat can't connect.
Is this a problem because we are using our AIM accounts?
I'm tried logging in with my .mac account but it always shows I'm off-line in my buddy list. Can't seem to make it go online.
Thoughts?
Ed

Hi BlackGuns,
Welcome to the  Discussions
It should not matter if you use an AIM Screen Name or an @mac one.
If you have an @mac one the Password should be 16 characters or less.
When you add a Buddy the top drop down allows you to specify the account name type.
Neither requires that you add a Suffix as the @mac ones are added by iChat.
See here http://www.ralphjohnsuk.dsl.pipex.com/page6.html
Most likely it is spelling or Account type error
7:31 PM Saturday; August 11, 2007

Can't connect with video chat with AIM pc user.

My friend just recently bought a new pc, and he uses the latest aim for windows. we have tried to video chat but when either one of us sends the invite, the app takes a while and then says either one of us has not accepted the request which isn't true. i haven't done anything to my settings because my video chat works with others, including another friend with a pc, which makes me think it's my friends computer. the odd thing is though he's told me it works with other people he's tried it with. what are things that i can do to help rectify the problem.

AIM on a PC is now at version 6.8
This version is actually still in beta as well.
the Support Pages at AIM only list that AIM 6.5 (the previous version) does not Video chat to iChat.
AIM 6.1 did but is no longer downloadable.
AIM 5.9 is still downloadable for XP users (it does not work in Vista)
Trillian Pro is an option as it has worked since AIM 5.9 (it's a PC App)
Also try Mebeam. This uses Flash in a Web Browser and can create Video Chat rooms for just you and your Buddy.
10:36 PM Wednesday; August 6, 2008

Ipod nano 4gb and ipod video 80g with windows vista

hello! i've been trying (rather unsuccessfully) to sync the ipod nano to my laptop which has windows vista OS. i have the latest itunes 7.2 (just updated today from 7.1) and i always get the "found new hardware" pop-up everytime i plug the ipod nano via usb port. i also did the 5r's, but still the computer cannot and will not detect any software. i even downloaded the softwareupdater28-06-2006.exe but it will not run because it's superseded by itunes 7. my friend has an ipod video 80gb and i tried connecting it too, same thing popped up. both ipods do not show in "my computer" so i cannot even backup my songs! ah well. i just need to get the driver for the ipod i suppose. please help, any suggestions will be greatly appreciated.

i have been having the same problem. My laptop was upgrade to windows vista and worked perfectly fine with my ipod and with others which had previously been used with the computer when it was running XP. My IPOD unfortunately crashed and need to be replaced. I brought it back to the laptop and connected it. it was not recognised but the others still are!
I have been looking on the internet and you are the only other i can find who is suffering this problem. i have looked in device manager and the new ipod is recognised as a 'other device', whereas the ipod that still works is classed as a 'portable device'. i have looked at the drivers and tried to install them by copying the drivers on the original ipod, but have not succeded. Since updating itunes to 7.2 i have been getting a 'do not disconnect' message on the ipod but it still does not appear in the sources list in itunes.
I have tried everything and am about to give up please HELP!
Someone somewhere must know a way around this........ as the London apple store "has never heard of this problem"
Windows Vista Ipod Nano 2G

ITunes / Quicktime Video Problems With Windows VISTA

I took up Windows Vista as soon as it was available and initially had no problems with iTunes. Then later, video clips (those purchased from iTunes and those I had converted myself) started stuttering / freezing and eventually crashing iTunes and finally I lost audio as well.
Ayyway to cut a long story short, I have uninstalled / re-installed Vista now about eight times for problems with installing drivers for USB devices (I've finally solved all these problems). After the last install the first program I installed was iTunes, tried video and it worked flawlessly. Then, each time I added a hardware device or program I would restart Vista and retry iTunes video.
The first item I added was a USB thumb drive (as I had on all previous occasions to take advantage of Vista's 'Ready Boost'). The thumb drive is a 'Sony 2GB micro vault tiny', and meets the transfer speed requirements for 'Ready Boost', as soon as I had set the drive up for 'Ready Boost' I started having the same problems with iTunes video and Quicktime.
Removed the thumb drive, restarted iTunes and had flawless video playback again. Have tried this over and over with the same result.
So my question is, has anyone else had video playback problems with iTunes / Vista and found similar problems. Trying to tie down whether this is a compatability problem with 'Ready Boost' or the thumb drive used. I have also tried a Sandisk Titanium 2GB with the same result.
I am not sure exactly how 'Ready Boost' works, I thought it added memory that was used to cache page files to the thumb drive instead of to the HDD making a faster seek /access time? Which should make things faster. Another article I read today was talking about 'Ready Boost' being an affordable extension to RAM, in this case I could understand the problem as I would think the access to a USB 2.0 thumbdrive would be slower than that to RAM.
Any help appreciated, but I guess my bottom line is anytime I want to watch video on iTunes, I just pull the USB thumb drive .
PC Pentium 4 Other OS Windows Vista Home Premium

I have the same stuttering video issues with iTunes and Vista. While I have used a thumb drive to transfer files (not Sony) I have not yet messed with Ready boost. I have seen several others complain about the video problem, perhaps they will chime in as well. Unfortunately, your solution doesn't work for me. I pretty much ignore iTunes, waiting for the next version (only god knows when it will be released).
I do have an external firewire drive connected, I'll disconnect later today and see if that has any affect.

ITunes video crash with Windows Vista

Does any one know an alternative to playing movies/tv shows purchased through iTunes on Quicktime? Quicktime crashes Vista right now, but is embedded with iTunes. Any was to play the media on something else?
AMD Athlon 64 X2 Dual Core Processor 3800+ 2.01 GHz w/ 2Gigs RAM Windows Vista 80 Gig Video iPod

I have the nVidia nForce controller mentioned in the knowledge base article in my new laptop...and of course I'm having that issue. HP wasn't able to resolve the issue, but they did say that they had reports of that issue on an Intel based SATA controllers also. I haven't tried external hard drives yet, but CD's, USB keys, etc. (basically anything that isn't an SATA hardrive) all seem to work fine so you may just want to find an external something large enough for your video files and put them there till someone figures out what's happening. It's somewhat annoying as it means one more thing to carry around if your portable like I am, but the iTunes library doesn't care where the file is so long as it knows where to look for it and it could be worse. As an example, I haven't taken my own advise and I'm using a 1GB USB key for 1hr TV show episodes that average 503MB...you do the math on that one.

I cant video chat with other ichat users. ! :O

I have a mac mini with snow leopard and my ichat was working since i started using it. Under my green video camera icon there were like 3 or 4 panels or however many there are regularly. Now the only panel is the video camera and i cant vchat with other ichat users. but when i disable the camera all the panels appear. this happened after i had my macbook ichat and mac mini ichat on at the same time.
HELP PLEASEEE!

Hi,
Welcome to the  Discussions
Scenario 1
Next to your Own Buddy icon at the top of the Buddy list your own Video icon should be "Stacked" if you can do Multi-way Video Chats.
As Audio chat take less bandwidth it is implied you can do Multi-way Audio Chats.
If your Icon becomes a single "Flat" one then so will your Buddies as you will only be able to Video Chat to them one at a time.
If you can Multi-way Chat but a Buddy can not (most likely a AIM on PC Buddy) then they will show a "Flat" iCon.
Resized "Flat" pic
Resized "Stacked" pic
Scenario 2
However these icons appear in a group at the bottom of the Buddy List, and are dark like this when a Buddy is highlighted.
From what you posted I am not entirely clear which part you are talking about.
I would rather be clear before we proceed.
Can you start though with a plain Shut down and reboot of the computer and then start up iChat ?
This will get iChat to recheck the Bandwidth (portion of your Internet Connection) it can "See" and it may do better now the other computer is not doing a Video chat.
8:17 PM Wednesday; July 28, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Video Chat with Windows Vista User

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