Video Chatting with a Windows Vista User
Hello. I am trying to connect with my friend through video chat on aim. I have a macbook and my friend has a PC laptop with Vista. When I log onto iChat and see that they are on I am able to click on the video icon and invite them to a video chat and it begins to work but then an error message comes up that says they did not respond. This also happens when they invite me to a video chat but it says there was a communication error. Are we doing something wrong or is this not possible? If it is possible, can you please give me the steps so that we can do this? Thank you!
You might be better off using Skype.
Mac version http://www.skype.com/intl/en-gb/download/skype/macosx/
Pc http://www.skype.com/intl/en-gb/download/skype/windows/
Or web based http://www.mebeam.com/
Or if you all have a gmaill account http://mail.google.com/videochat
And this is new http://www.tokbox.com/ have not tried it yet.
Similar Messages
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How can I video chat with a Windows user?
I just bought an iSight and have created an AIM account. I am trying to video chat with family who have Windows, a Logitech camera and also use AIM or MSN Messenger. We are unable to successfully chat. I can only see myself on the video. Can you please tell me if it is even possible to chat across platforms or are we out of luck?
Thanks
Lauramy mother is on a PC and i gave up trying to connect with her via iChat and AOHell. my solution was:
http://www.yakforfree.com/
thats the only way i can talk to my fam back home. it is easy, works without a hitch. occassionally the audio can be a little choppy, but if you need to you can also connect via skype for the sound:
http://skype.com/
(which doesnt have video for mac yet)
AIM used to work fine before they released triton. i expressed some frustration in this thread:
http://discussions.apple.com/thread.jspa?threadID=303012&tstart=0
and i encourage everyone to contact apple feedback:
http://www.apple.com/feedback/ichat.html
and tell them to make their own cross platform version of iChat.
good luck everyone. -
Can't video chat with AIM only .mac users like me.
Hi,
I'm running the latest iChat AV.
There seems to be alot of posts regarding people being unable to chat with .mac and only AIm but my problem is exactly the opposite. I can only video chat with other .mac users and not with AIM users. (I am .mac).
Nothing here involves a PC, all accounts are on macs. Any .mac friends I try and video chat to it works great, but any mac AIM users all I kept getting are 'failed to respond' messages. I failed to respond or they did depending on who initiated the video chat. All type chatting works fine. I have no firewalls and plenty of bandwith. To the best of my knowledge the AIM users have no firewalls either. Any ideas?
Thanks.Hi Rodi,
There has been one report of a .mac user contacting .mac because of this problem. He said he was informed that they were aware of the problem exsiting for some users but that they could not tell which ones.
They did something to his account that made it work (some problem with the .mac user list and the AIM Servers)
I suggest you explore this as well.
Ralph -
Problems video chatting with Windows users
It seems like everytime I try and video chat with a Windows AIM user there is a problem. Ralph and other are very techy and know how to resolve these issues. Problem is that 99.9999999% of te people I chat with are not so the advice to resolve these issues proves to be worthless. However me and this individual were able to successfully do audio chat instead. Often when there is a problem like this do I switch people over to Skype which works far better going from Windows to Mac and vice versa and is easier to use. Generally I think iChat has better video quality over Skype, but only with Mac users.
I know there are others here that also have this problem and for you do I encourage the same resolution as bad as it is, but it seems to be the only way to chat with a non techy person who is on a PC.
JohnHi,
Any non Microsoft app on a PC has to allowed through the Firewall as a Exception (Or at least since Service Pack 2 for XP when Windows got a firewall).
In XP it goes like this
Open the Control Panels (I prefer the classic view)
Open the Firewall
Click the Exceptions tab
In the new window click the Add Button
Navigate through Program Files to the AIM Folder and the relevant AIM#.exe to allow the app itself. (# is the Version Master number)
Back in the Exceptions window also Allow UPnP
Enable UPnP in their Router.
I am not sure it is that different in Vista or Window 7
If there router does not have UPnP then open port 5190 and 1024-5000 (AIM video does not use all of these they are there to spread the load)
They would have to do similar things for Skype (although like AIM it has Fall Back ports below 1024 for logging in and Text Chatting that get around the firewall issue) other IM apps and On-line Games.
Of course if they are using some third party Firewall they would have to do the work there.
Audio Chats V VIdeo Chats
Both apps use the same ports when it comes to Audio and Video Chats (Tend to be the iChat ones)
I believe AIM still uses 4 ports (from the 1024-5000 range) for VId In, Vid Out, Audio In, Audio out, much the same way iChat 2 and 3 did.
It may pay for you to go to iChat > Preferences > Video Section > Bandwidth limit and try either 500kbps or 200kbps as the setting.
In earlier version of AIM (5.5 anbd 5.9) it was possible to reduce the Video quality at the AIM end (less frames per second) which allowed "Space" for the Audio part.
AIM 6.x onwards does not have this and the Video feed can be particularly Processor hungry. Your lower setting will be fed back to them and their end will make an adjustment of what can be sent.
Some of this knowledge has taken me since 2004 to acquire.
I can see that applying it might be considered "techy"
I can appreciate that it can be very difficult to persuade a Windows user to change any setting once they have their machine "working" (at least as they want).
I realise this was not so much of a Question as being more of a discussion statement.
I am not sure that there is a real answer other than the one you suggest.
10:35 PM Wednesday; August 10, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
One-Way Video Chat with Windows User
Hi - I have tried several times to begin a one-way video chat with someone using windows XP and AOL 9.0 (I have an iSight and iChat 4.0). She says that it says "connecting" for a long time but nothing happens. I came across the following website yesterday but have not tried any of its tips yet because of their complexity: http://www.ralphjohnsuk.dsl.pipex.com/page12.html#_Service
I was wondering if it is possible to have a one-way video chat with a windows user if they don't have a camera or a microphone. If not, is it possible to have a one-way audio chat?
SamI think your PC pal will need a microphone for one-way video to work, Sam.
-
Can iChat have video chat with Windows Messenger?
Is there any way to use Jabber or other means to establish a video chat with an MSN Messenger user?
Alternatively, does anyone know if Virtual PC for Mac supports video chat with windows computers?
Thanks for the help.Hello Peter,
Is there any way to ... establish a video chat with an MSN Messenger user?
The best way is still with a Windows XP PC and MSN Messenger.
For use with your Mac, see the MSN, Yahoo, Win Messengers & iChat? FAQ. Jabber is text only.
There is a beta application called Mercury Messenger on Mac OS X that is an MSN Server client.
However, please note that the Mercury Messenger Webcam / Video Conference Support section, which I quote, in part, includes the following:
Video-conferencing is supported on Mac OS X, however it is receive-only, due to an incomplete JMF library for Mac OS X. The feature is still relatively new, and so some issues may occur in use.
Although Mercury Messenger (beta) will connect to the MSN Server, those comparing it with iChat AV's capability should certainly study the sections about the limitations and known issues.
If you get Mercury Messenger on Mac OS X working, please post back and let us know what you think of it.
... does anyone know if Virtual PC for Mac supports video chat with windows computers?
VPC for Mac does not support Firewire video, so it cannot use an iSight for video. Sorry, but I have not seen anyone post a method of using VPC that rivals the performance of using the same application on a Windows PC.
Also, VPC with the current version of Windows is so expensive that, at least where I live, it is often cheaper to buy a used, and sometimes a new, PC to run your PC software.
If you really MUST use PC software, I suggest running it on a PC.
EZ Jim -
Video Chatting with Windows Users?
Is it possible to video chat with Windows users with Leopard's iChat?
If not, are there any Mac compatible video chat programs that do work?
I don't have Windows XP or Vista to instal on BootCamp or Parallels, so please do not suggest installing a video chat app on Windows/BootCamp.
Thanks,
SsD~Skype.
Mac version http://www.skype.com/intl/en-gb/download/skype/macosx/
Pc http://www.skype.com/intl/en-gb/download/skype/windows/
Or web based http://www.mebeam.com/
Or if you all have a gmail account http://mail.google.com/videochat
And new http://www.tokbox.com/# -
Video chatting with windows vista
is it possible to video chat with window or windows vista? whenever i try t chat with someone who also has a camera it says communication error. does anyone have any answers or advice?
Hi,
They need to be using AIM 6.1
They need to allow the app through the Vista Firewall ( I presume this is similar to the XP one as no-one is saying different)
They have to navigate to the app called AIM6.exe rather than just AIM as the instructions say (was written for AIm 5.9)
10:13 PM Friday; August 24, 2007 -
Can i video chat with someone on a windows pc using yahoo messenger?
hi, i am considering buying a macbook laptop and would like to know before i purchase, can i video chat with someone using a windows pc with vista os on it if we are both using yahoo messenger? if so please tell me how to set that up correctly b/c the tech support site hasnt been helpful. Also, can i plug my Logitech QuickIM or ExpressIM webcam into the usb port and the macbook pick it up and allow me to use it with yahoo messenger to video chat with? can i still use the headphone earbud that came with the webcamera also if i plug it into the headphone jack on the macbook? if so how do you do that? i know that macbook has a built in webcamera, but i like to turn the camera instead of having to turn the computer all the time to show different parts of areas, etc. in my house, etc. please help me so i will know whether or not to purchase it or not. and also, can i use microsoft outlook to check my email with on a macbook, or what email program would i need to use?
email me at [email protected] with answers please.regarding video, yes you can do a video chat with another pc user. the pc side has to right click your name and find the "view video" (using yahoo mesenger and built in cam)
have not use audio though so i can not assure you that it would work. (but most probably it would)
as to using external cam and mic, you can try to borrow someone else cam or go to a mac store and ask for a demo
as to microsoft outlook... there is no mac version of microsoft outlook as far as i know. (correct me if im wrong) how ever you can use bootcamp and have windows installed and use your mac as if your using windows -
Windows Vista User upgraded to iTunes 7.7 and now MPEG-4 videos won't play
I'm a windows vista user, and I just updated to iTunes 7.7 with Quicktime.
Prior to the update all my videos & related codecs files worked just fine(e.g., MPEG-4 and H.264 codecs).
However, since the Quicktime & iTunes 7.7 update, now only videos coded as H.264 will play correctly and MPEG-4 video files only have sound but no video picture.
Any suggested on how to fix this issue is greatly appreciated.
Windows VistaThis issue has since been resolved
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Any app , for video chat with AIM users???
please recommend any app for video chat with AIM user???
Hi
The latest version of AIM (called Triton) doesn't work with iChat. Have you tried version 5.9 of the AIM application on the PC?
If that doesn't work for you, you could try Trillian, which has a better picture than AIM (The AIM video window is very small and not resizeable). The Trillian Pro version, required for video, costs $25 but you can try it free for 14 days.
Dave -
Error trying to start video chat with WinXP/AIM 5.9 user
Trying to get my Dad (Intel iMac, OS 10.4.8) setup to video chat with my uncle (WinXP with AIM 5.9)..
When we initiate the chat session here, my uncle receives and accepts the invite.. and we see the message indicating that the Session is starting.. and then we get the 'Communication error'. I'm pasting in the error log below (Connection Doctor indicates an Error -8).
Any help would be greatly appreciated.
Thanks!
Kieran
Date/Time: 2006-12-31 17:05:43.657 -0600
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2105596023.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0xeb2dc20: State change from AVChatNoState to AVChatStateInvited.
0xeb2dc20: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0xeb2dc20: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
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0x991e9000 - 0x99355fff com.apple.MessageFramework 2.1.1 (752.3) /System/Library/Frameworks/Message.framework/Versions/B/MessageHi Kieran,
No it is likely to be your end for the port 5060.
iChat uses a text based protocol called SIP to establish calls.
You send invites on port 5678.
When this is accepted iChat moves to port 5060 and start the SIP process. This uses a third party server to pass the data back and forth with the Buddy.
As part of this process it decides which ports from the group 16384-16403 are going to be used.
AIM on a PC does not use SIP but can be identified by the process as such.
Although the AIM application uses port 1024-5000 which need to be open in any Firewall and modem at the PC end ....
... the outcome is that it will use the iChat ports for the Video connection.
Some modems come with preset for "AIM Video" the Norton Firewall may as well. If using Norton the XP firewall needs to be Off.
8:19 PM Tuesday; January 2, 2007 -
Can't video chat with pc user.
I am on a Macbook with OS 10.4 installed using iChat 3.1.8. I am trying to video chat with a PC running XP and AIM 6.5 using a Logitech Quickcam Express. I can not get my computer or my father's iMac to connect with the PC. However, a friend of ours has an iMac that was purchased at the same time, and we were able to video chat between these two computers. None of the macs are using Leopard. Any suggestions?
Is there going to be some kind of resolution for this ichat / AIM stuff anytime soon. I'm on 10.5.1 with iChat 4, and just spent the last hour and a half working with a buddy on a PC trying to get vid chat working. we could get AIM to get as far as a white screen, but that's it. Cam works great in Skype, but can't get it to work at all with an AIM user. We tried it with AIM 6.5 and 5.9, but had no luck with either one.
I was hoping to not have to steer my step-mom to using Skype since it's so not user friendly, but I guess we have to go that route. -
IChat can't video chat with AIM user
My mother in law has switched from PC to iMac, and wants to video chat with her grandchildren. They are on a PC, and have installed AIM 5.9. Can IM fine, but as soon as we try to hook up a video chat, it fails to connect, saying:
There was a communication error during your chat. iChat encountered errors while communicating with participants in this chat. You can send details etc etc...
Firewall is off in OSX
Any ideas?Hi
See for mac and pc setup http://www.mvldesign.com/videoconferencetutorial.html
If your tring to video with PC then you might be better off using Skype to do video between Mac and PC.
Mac version http://www.skype.com/download/skype/macosx/index.html
PC version http://www.skype.com/download/skype/windows/helloagain.html
Tony -
Can't video chat with a pc user
I just bought a macbook and I can't video chat with my parents who use a pc but have a webcam. Help pleae!!
Both of you use Skype.
Mac version http://www.skype.com/intl/en-gb/download/skype/macosx/
Pc http://www.skype.com/intl/en-gb/download/skype/windows/
Or web based http://www.mebeam.com/
Maybe you are looking for
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