Video clips in PDF created from FM12 file won't play in Reader 11 or Acrobat 9

I have inserted several short video clips into a small manual created with FrameMaker 12 (all mp4 format). Book file is saved as a PDF. When I open the PDF in Acrobat 9 or Reader 11 and click on the icon for any of the videos, I see only a black box. When I open the same PDF in Reader 10, the clips all play just fine. What do I need to do to make these videos play in current versions of Reader. NOTE: I have Reader 10, Acrobat 9 Pro Extended, and FrameMaker 12 running on my computer.

I have had this same problem myself with most Open Type fonts. It's very irritating, because it seems like most of the new fonts are being issued exclusively in Open Type.
I have developed a work-around, which you can attempt at your own risk.
Purchase the software FontCreator (I use FontCreator 5.6 Home Edition). It's not very expensive.
Open the problem font in FontCreator, and save it with a different name. In the process of saving it, the font will be converted to a TrueType font. Install the new version of the font. In my experience, you can then successfully use the font in Pagemaker, and convert it to a pdf.
This is not a perfect solution because there will be a *very* slight diminishment in the crispness of the lines of the font -- but this is only visible when the font is magnified to something like 6400% in Acrobat. It is not visible to the naked eye, or at least not to my naked eye.

Similar Messages

  • Batch PDF Create from Powerpoint Files Stops Partway with Errors

    When converting several ppt files to pdf using the "Batch Create Multiple Files" command in Adobe Acrobat 9.1.3, the conversion process works properly for the first few documents and then stops, usually with the error "Cannot open document" for all subsequent ppt files in the chain. The ppt files listed as "cannot open document" are indeed opened as separate windows in Powerpoint 2007 (by Acrobat, not by me). I think this error might be due to a fragile requirement that no windows are made active during a conversion process, as if Acrobat or PDFMaker is sending commands to the active window and not to the specific document windows in Powerpoint. To recover from this error, I have to use Windows Task Manager to end the POWERPNT.EXE process. Does anybody have advice for this problem? I think the only workaround is to not use the computer at all when there are file conversions to pdf going on, which is a regrettable limitation of PDFMaker if true.

    You are almost there. Go back to your single Action, that just did the Save in the wrong place. Note its name. Go to File>Automate>Batch and point to that Action. Set your Source Folder and Destination Folder, choose whether to bypass Open command, and hit OK. Done!
    Here's a look at the dialog screen:
    You do not need multiple Actions, just the one that "almost" worked.
    Good luck,
    Hunt
    PS - if this does not work, then there is a problem with the Action.

  • L'il Help Please! Text changes color half way up some characters in PDF created from PSD files

    Hi there,
    I have been asked to refresh the layout of an existing document that utilizes Zapfino font. The font is yellow with a black stroke at 50% opacity and also with a drop shadow. The group of text with the inconsistent color is immediately under a group of text w/ the same layer styles applied (which remains solid with the correct color).
    When I save the PSD file as a PDF to send the client, the yellow switches to white in a clean break arbitrarily in some of the characters in the output PDF files. I've tried rebuilding the file twice to see if there was some error in the file but to no avail.
    Any ideas on what I could try?
    Cheers,
    Mandi

    When I save the PSD file as a PDF to send the client, the yellow switches to white in a clean break arbitrarily in some of the characters in the output PDF files.
    How about posting a screenshot?
    Is the type one of the faux-styles (faux-bold, faux-italic etc.)?
    if this doesnt help, maybe try rasterizing the text?
    In general I would rather recommend »Convert to Shape« to at least maintain vector-output, but if a stroke is applied that’s probably useless anyway.

  • I have file with 500 pages created from AutoCad file. In all pages, I have different document numbers.The file is not editable in pdf. How to change all the document numbers using "Comment" feature? Any alternate method?  alternate method? I have Adobe Ac

    I have pdf file with 500 pages created from AutoCad file. In all pages, I have different document numbers.The file is not editable in pdf. How to change all the document numbers using "Comment" feature? Any alternate method?  alternate method? I have Adobe Acrobat X Pro and Windows -7 platform.

    Yes, I just want to cover up all the pages for those particular area of document numbers.
    Nothing sensitive about it. I just want to show the correct document numbers on all pages in print out.
    So, I wanted to cover up by comments, but commenting on each page will be difficult. So, I wanted to comment the same on all pages.

  • Acrobat 9.5, file corruption when combining .pdfs created from Word or Excel (from Office 2010) into a larger .pdf document

    In Acrobat 9, when I combine .pdfs created from Word or Excel (from Office 2010) into a larger .pdf document, there is data corruption. Some of the text appears as blank boxes when the pages are inserted into the larger .pdf, the main document. I have so far solved this by "printing" the files to .pdf, and then inserting them into the larger .pdf main document, but this creates a fatter .pdf file that is much larger than would otherwise be the case. Are there any other solutions within Acrobat 9, please? If this bug has been solved in Acrobat X or XI, please advise. Thanks.

    As far as the images are concerned, that may be a result of your choice of job settings. You may want to use the Press or Print option if the image quality is important. I assume you are talking about bit images in this case.
    As to the hangup, have you checked to see if AcroTray is active on your system? It may not be running as needed. In the meantime, try checking print to file and then opening that file in Distiller to complete the conversion to PDF.
    Before you ever try a reinstall, you need to do a repair first to see if that resolves the problem. There are a lot of unknowns about your exact process for the printing and your job settings that may be part of the problem. The rest of your system setup is useful in some cases, but did not help me see your problem.

  • Hello.  May I ask:  I am using Acrobat 6.0.2, and having trouble formatting a PDF created from multiple (jpeg) files.  Each page is formatted to A4 size, portrait.  But when I create the PDF, each sheet appears as tiny, in the middle of a huge white page.

    Hello.  May I ask:  I am using Acrobat 6.0.2, and having trouble formatting a PDF created from multiple (jpeg) files.  Each page is formatted to A4 size, portrait.  But when I create the PDF, each sheet appears as tiny, in the middle of a huge white page.  I cannot seem to find any controls to adjust this.  Any advice appreciated.

    Thanks CtDave, for the further info.  Unfortunately, those suggestions are not working, which is strange.
    ....Until last week, I used to make multi-page PDFs straight from Photoshop: File > Automate > Make PDF.  One simply choses the files, orders them, and creates a PDF.  (Resolution doesn't matter; 300 DPI is no problem.)  However, my new Photoshop CS5 does not have the option in Automate.
    What I've done, seeing as Acrobat is letting me down, is use Bridge (new to me) to create the PDF.  It worked without a problem, but seems like more work than the old PS method.  I will download a newer version of Acrobat to see if that makes any difference.
    .....Also, thanks Test Screen Name:  I agree with you that jpeg is irrelevant, and that one can make a PDF from Photoshop (Print > Save As - pdf).  But that only works for SINGLE PAGE pdf, not multiple pages as far as I can tell.
    Kind regards,
    Prince Nuada

  • Unable to save a PDF created from a secure webpage in Acrobat X

    Hi,
    Our Acrobat X standard won't 'save' or 'save as' PDFs created from a password secured website. Same symptom on two machines here. Other PDFs work fine.
    The workflow we're using is opening acrobat, selecting create pdf from website, and then specifying a website with an https address and entering a username and password to access the site. This generates a pdf which looks great, all the links work etc... but when you click 'save as,' absolutely nothing happens. You're left just looking at your PDF with no save window or anything opening.
    This gets done every day in the office here. I suspect the latest update may have caused the issue?

    Hi Bill@VT,
    Thanks for your reply!
    I checked document properties and security is off. I've also unticked "Enhanced Security" under Security (Enhanced) in the Edit > Preferences menu.
    This issue is only affecting our acrobat 10 and acrobat 11 users. I still have a couple acrobat 9 users here and they're unaffected.
    The Save As button is not greyed out -- it's available but clicking on it just closes the file menu and does not open the save as dialog box.

  • Annotations made in Preview to PDFs created from MS Word corrupts PDF

    In Preview, when I save annotations to PDFs created from an MS Word document, the PDF seems to be corrupted. Searching in the PDF no longer shows any results, and text copied from the PDF is displayed as a series of meaningless characters when pasted into a note annotation, or pasted into another file (e.g. a TextEdit file). So for example, "the monitoring of progress" becomes ")@%8,1),&12%,=%4&,2&//" when copied and pasted.
    Is there any way to prevent PDFs from being corrupted in this way, or to restore the PDF so that searching and copying work correctly?

    I suspect this is a problem with M$ failing to handle PDF files correctly. I would suggest you ask your question over on the M$ forums instead of here.
    Allan

  • Acrobat 8 Standard crashes when opening PDFs created from  Microsoft Project 2007

    Issue: Acrobat 8 Standard crashes when opening PDFs created from Microsoft Project 2007.
    OS: Win XP Pro SP3
    Error Message(s): None
    Details: This issue happens with multiple Microsoft Project files (including new files), multiple PDF creators (included Acrobat 8 Standard) and on multiple computers. We also tried opening the PDFs in Adobe Reader 8 instead of Acrobat Standard 8. There is no record in the event log on the computers of the application crashes.

    I may have a resolution now...
    I clicked Tools -> Options -> View and turned off Bars and shapes in Gantt views in 3-D" on the advice of someone on a Microsoft Forum. I made three PDFs from three Microsoft Project files (that were having trouble previously) and was not able to get these PDFs to crash when zooming or changing pages. So far so good!
    Regards,
    Josh Gold
    SERA Architects

  • Adobe Acrobat Pro XI problems printing PDFs created from AutoCAD.

    Just installed Adobe Acrobat Pro XI and am having problems printing PDFs created from AutoCAD.  Printing other PDF created by MS Word works well.  Had a similar problem in an earlier version of Pro.  The fix I figure out then was to print the PDF file as another PDF.  Using the second PDF to print to a plotter typically worked.  It does not work for Adoabe Acrobat Pro XI.

    Hi presottom
    Please refer ; http://helpx.adobe.com/acrobat/kb/troubleshoot-pdf-printing-acrobat-reader.html
    or
    Let us know more details about it to help you better ?
    What is the OS ?
    is there any error message , etc .. ?

  • Adobe 6.0 Pro--PDFs created from multiple PDFs don't have bookmarks from structure?

    I'm working with my company's 6.0 Pro (old, I know, but what we've got is what we've got,) on a Windows 7 machine. I've read online that in 6.0, PDFs created from multiple PDFs, by defaut, should have bookmarks from structure that use the original filenames as the bookmark names. I was surprised to read this, because ironically enough this is precisely what I began looking online to see if I could do, and all I could seem to find then were ways to get rid of that function. I don't believe that our installation has been modified in any way, but the binders I'm creating don't automatically have bookmarks from their structure, nor do the bookmarks I'm creating from the structure by menu command have the original file names as their names. Such an automatic bookmark structure w/ that naming scheme would in fact be very helpful in our workflow, as we deal with large volumes of files where outside data paired with file names needs to be one-to-one matched against the actual pdf contents, and opening files individually is time consuming. As of now, when I go to create bookmarks from structure in my document made of multiple pdfs, I have two choices: "Document", which only creates a bookmark to the first page of the whole thing, and "Part," which creates bookmarks to the first pages of all the documents that were combined, with each bookmark named "Part."
    We would be satisfied with nameless bookmarks except that the combine feaure is also unreliable. It usually switches the first and last files of the alphabetical order, but not always, meaning that we can't rely on bookmark order to know which file we are looking at once the binder is created.
    What I'm hoping to discover is if this behavior for 6.0 Pro is really abnormal and if so, what fixes or workarounds might be available. Thanks.

    Just to clarify --
    "... should have bookmarks from structure ..."
    Not true.
    If a PDF is tagged then Acrobat Pro can create new Bookmarks from the PDF's structure (from the Bookmark panel's Options menu).
    Currently there is no other mechanism for this.
    This may change after PDF-2 (ISO 32000-2) is released but that is still out on the timeline.
    Just some things to consider.
    When combining multiple PDFs into a new, single PDF click on the Options button and tick "Always add bookmarks..."
    This should give you the filename. If a PDF has an entry in its "Title" this will be a bookmark nested under the top (filename) bookmark.
    Also, when combining PDFs if there is no entry in "Tiltle" expect to see the filename as a bookmark.
    It there is an entry for "Title" expect to see the "Title" entry as the bookmark.
    What you describe for the elements/tags "Document" and "Part" are consistent with what they are and how they are permitted to be used in a tagged PDF.
    (See ISO 32000-1, Section 14.8)
    Be well...

  • Batch create from Word files

    Hi everyone,
    I'm trying to use the batch create multiple files command in Acrobat 10.1.3 to create a pdf from multiple word files but when I try to add the files, all Word files are greyed out.
    Is it possible to batch create from Word files or is that why they're greyed out?
    Appreciate any help.

    In the current version of Acrobat on the Macintosh, Word files are not supported. They are supported in the Windows version. It's been this way for a very long time.

  • Creating TOC Bookmarks in a PDF created from Microsoft Word

    Does anyone know how to modify PDF creation settings so that bookmarks are automatically set from the Table of Contents in the PDF version of a Microsoft Word document? This is possible in Windows using word and Acrobat Pro. But it's not automatic in the OSX-resident PDF creator and I can't find any way to modify preferences. I'm using Word 2004 (11.3.5) for Mac. Thanks!
    iMac 21" Intel   Mac OS X (10.4.10)  

    I am using Acrobat XI Pro on PC.
    Of course, I have done all the steps you mention,  but I wanted someone to confirm me if these setting values are correct in order to obtain the best results. I repeat the paragraph of my previous discussion that I want to clarify, just in case some of you can help me, mainly about optimization
    I digitalized the document from the scanner. This scanner is installed in the net, so I personalized the settings in Acrobat and I chose memory mode instead of native mode.
    Mode color: black on white
    Resolution: 600 ppp
    As you say in your mail, I understand I should choose ClearScan OCR not searchable just at this moment.
    Well, and what about the options of optimization?, JBIG2 (without lost)?, 4 CCITT?
    And filters?, I have: activated, low, activated, medium
    Are these values congruous or compatible?
    Thank you
    De: Phillip Jones [email protected]
    Enviado el: martes, 27 de noviembre de 2012 18:24
    Para: Suárez Suárez, Manuela
    Asunto: I cannot edit text in a PDF created from scanning
    Re: I cannot edit text in a PDF created from scanning
    created by Phillip Jones<http://forums.adobe.com/people/PhillipMJones> in Creating, Editing & Exporting PDFs - View the full discussion<http://forums.adobe.com/message/4877588#4877588

  • I cannot edit text in a PDF created from scanning

    I am using Adobe XI, and I have created a PDF by scanning a document.
    When I do click on a paragraph to edit text, all the page appears selected, it seems to be an image. At that moment a message pops up saying: this page has not editable text or digitalized content. The editing tools are disabled, so I cannot edit text.
    If I do export a page to Excel or Word, I can edit text there, although there are some kind of data that is not converted properly (even when I have executed OCR).
    I have edited preferences, but I am not sure if I did it correctly.
    Thanks

    I am using Acrobat XI Pro on PC.
    Of course, I have done all the steps you mention,  but I wanted someone to confirm me if these setting values are correct in order to obtain the best results. I repeat the paragraph of my previous discussion that I want to clarify, just in case some of you can help me, mainly about optimization
    I digitalized the document from the scanner. This scanner is installed in the net, so I personalized the settings in Acrobat and I chose memory mode instead of native mode.
    Mode color: black on white
    Resolution: 600 ppp
    As you say in your mail, I understand I should choose ClearScan OCR not searchable just at this moment.
    Well, and what about the options of optimization?, JBIG2 (without lost)?, 4 CCITT?
    And filters?, I have: activated, low, activated, medium
    Are these values congruous or compatible?
    Thank you
    De: Phillip Jones [email protected]
    Enviado el: martes, 27 de noviembre de 2012 18:24
    Para: Suárez Suárez, Manuela
    Asunto: I cannot edit text in a PDF created from scanning
    Re: I cannot edit text in a PDF created from scanning
    created by Phillip Jones<http://forums.adobe.com/people/PhillipMJones> in Creating, Editing & Exporting PDFs - View the full discussion<http://forums.adobe.com/message/4877588#4877588

  • Create from multiple files - some pages repeat or disappear

    Hello from Colorado. I am using Acrobat 6.0 Pro and have experienced some strange behavior when I try to create from multiple files. I created my basic one-page form and then completed 8 pages of answers, saving each page as an individual file (form_p1, form_p2, etc). When I tried to assemble all of the pages with the create from multiple files, I got two page one and my page two disappears -- all the other pages (3 thru 8) processed normally. I have tried saving my files with different names and then combining -- but with the same results. I have also tried to combine pages 2 thru 8 first and then add page 1 at the end -- in this case my page one disappeared and I got another page 2! I have checked all of the document properties and I cannot see anything amiss. I have used create from multiple files before without incident, but this time I'm stuck. Thanks for any help or suggestions.

    Did the forms contain fields with the same name?

Maybe you are looking for

  • Windows 8.1 freezes while booting up with discrete graphic card T520

    Hi all, Hoping someone can help me here. If I use my discrete video card (nvs 42000m) to boot into windows, it will freeze on the sign in page or sometimes on the metro page however when Optimus is enabled it works just fine. So I thought it was a dr

  • Attachments on hotmail account - impossible on my macbook

    Hi all, I am the happy owner and user of a MacBook Pro since July 10, this is my first post here. For some time now I am unable to attach any document to new emails I create on my hotmail accounts. There must be a setting issue with the Mac as I have

  • How to add video files to n91 from my pc?please he...

    i connect my 91 to my hp notebook with a usb cable. i have some video files that i want to transfer to my phone. i do not how. please a detailed explanation because i have my n91 for 2 days and my previos phone was a 3310. thank you

  • Macromedia Dreamweaver MX (or Dreamweaver 6) Fit to Page

    Is there anyway to make Dreamweaver size your page in such a way where it looks good both when the window is fully expanded and condensed? Thanks!

  • Slow Script Error

    I recently purchased an Air for my business travel. I am getting a "Slow Script" pop-up when I try to enter my time card in my company's Microsoft Exchange web site. (A script on the page "TESite PSA - [xxxxxxx] Gxxx Mxxxxxxx" (https://timeos.northgr