Video colour not working. (Please answer asap)

When I have try playing video's ever since yesterday (wheshasn i last updated flash) the colour is being pushed down and there is a green line at the top, what is happening to the video and how can i fix it?

In an attempt to consolidate numerous threads about video problems with Flash Player 11.2.202.228 I've created a new post where I'd like to have people who are still encountering this issue to either post or link to an existing post with their information.
Video investigation with Flash Player 11.2.202.228
We're asking for 4 pieces of information
1. A brief explanation of the problem
2. Did disabling hardware acceleration fix the issue
3. A sample URL
4. A copy of your dxdiag report
If you've already provided all 4 answers to us, thank you and please take a minute and copy the URL of your post (right click on the highlighted title of your post as shown in the example screenshot below) and paste it as a reply so your input is not lost.
If you haven't provided these answers, we ask that you take a few minutes and create a new post with the required information.

Similar Messages

Flash links not working please help ASAP

I really need someones help. For some reason my flash links are no longer working. Please check www.secretlyspoiled.com when you click on the picture links it says undefined. I updated my .fla and have the following errors.
Scene=Scene 1, layer=mov_contr, frame=1, Line 7 The class or interface 'gs.dataTransfer.XMLParser' could not be loaded.
Scene=Scene 1, layer=mov_contr, frame=2, Line 8 Error opening include file gs/dataTransfer/xmlFunctions.as: File not found.
Please help!
Thanks!

Hey Randy,
I'm having the exact same problem. Can you help me out here?
I'm also getting the following error:
XML FAILED TO LOAD! (undefinedtfile_main.xml)
Fout bij openen van URL 'file:////Volumes/Macintosh%20HD/Users/ralreclame/Desktop/undefinedtfile_main.xml'
flash folder looks like this:
code in the first frame looks like this:
Stage.align = "MC";
Stage.scaleMode = "noScale";
_root.gall = url="tfile";
_root.cacheKiller = "true";
_root.road = _root.xmlUrl;
_root.r_p = _root.imagesFolder;
import gs.dataTransfer.XMLParser;
function onFinish(success_boolean, results_obj, xml) {
    //This fhunction gets called as soon as the XML loads and gets parsed.
    if (success_boolean) {
        trace(1);
        play();
stop();
var parsed_obj = {};
//We'll use this to hold the parsed xml object (once the XML loads and gets parsed successfully).
var unCash = new Date().getTime();
if (_root.cacheKiller == "true") {
    fileToLoad = _root.road+url+"_main.xml?cacheKiller="+unCash;
    fileToLoad = _root.road+url+"_main.xml";
} else {
    fileToLoad = _root.road+url+"_main.xml";
XMLParser.load(fileToLoad, onFinish, parsed_obj);
Hopefully you know the answer. Thanx in advance!
grtz Roel

Video chat not working, Please help.

Since upgrading to Tiger, I have tried just about everything suggested on this board to get ichat av to fully function. For months I have been trying off and on to use the AV functions of ichat. I have spent days reinstalling, clean installing, trashing plists etc... I have had success in engaging in a boring audio chats with all of the bots (appleu3testXX) but never have had luck with getting video to work. (But for some reason today i can not even audio chat with the bots, am getting insufficient bandwidth error) I can get the video preview and that is it. I get the error "Can not get video from the camera" when i attemt to connect to one of the bots. I just want to video chat with my sister halfway across the world. The error i get with her is "User failed to respond", or I failed to respond. I consider myself somewhat computer saavy, and am almost to the point of writing my own standalone application inorder to video chat with her. We do have a router (either a Cisco 828 G.SHDSL or a Cisco 805 Serial Router) at the studio to service the 50+ connections here. Our IT person has made the necessary adjustments on his end with the router. I am located in Amsterdam with about a 900 Kbps connection.
Below is an error log when trying to video chat with a bot. My firewall is off.
ryan:~ ryan$ /Applications/iChat.app/Contents/MacOS/iChat -errorLogLevel 7
145632.983393 Loading hardware rules from hardwarerulesH264-G4.plist
145632.984201 Checking H264 hardware rules
145632.984568 Satisfied rule #6 (15:160x120)
145632.985710 setLocalUserName: [email protected]
145633.091762 ### NEW STATE: to: VC_INIT, from: VC_INVALID
145633.094059 ### NEW STATE: to: VC_IDLE, from: VC_INIT
145633.094535 ++++++++ confStatusMapRemoveAll
145633.095347 UPnP init passed
145633.095926 NATTraversal created
145633.096553 Bandwidth based on QT prefs = 768
145633.105024 BWD: GotBandwidth: 1951285/1961779 (up/down) @[172.16.0.177:255.255.0.0]
145633.105616 BWD bandwidth: 1951 kbits up, 1961 kbits down.
145633.105924 videoNetworkCapable: 1 -- 3 max participants.
145633.106189 audioNetworkCapable: 1 -- 9 max participants.
145633.106533 vcCapabilities returns: 0x0000001f
145633.106833 VCCapAudio
145633.107086 VCCapVideo
145633.107325 VCCapMultiAudio
145633.107560 VCCapMultiVideo
145633.107804 VCCapMultiAudioHost
145633.143590 Found 1 cameras:
145633.144266 Sony DV - 576537722429414901
145633.145922 selectCameraByGUID: 576537722429414901 returned 1
145633.154930 Microphone devices:
145633.157915 Sony DV Built-in
145633.168033 Internal microphone
145633.168542 Line In
145633.169114 Soundflower (2ch)
145633.169661 Soundflower (16ch)
145633.314855 Selected mic: Built-in Audio / imic
145633.522355 Found 1 cameras:
145633.523113 Sony DV - 576537722429414901
145633.523533 selectedCamera GUID returned Sony DV
145633.523909 selectedCamera GUID has associated microphone: Sony DV Built-in
145633.531965 Microphone devices:
145633.532634 Sony DV Built-in
145633.533254 Internal microphone
145633.533615 Line In
145633.534122 Soundflower (2ch)
145633.534680 Soundflower (16ch)
145633.535203 Selected mic: Built-in Audio / imic
145633.535770 Found 1 cameras:
145633.536235 Sony DV - 576537722429414901
145633.536923 selectedCamera GUID returned Sony DV
145633.537268 selectedCamera GUID has associated microphone: Sony DV Built-in
145633.542491 Microphone devices:
145633.542965 Sony DV Built-in
145633.543514 Internal microphone
145633.543862 Line In
145633.544351 Soundflower (2ch)
145633.544866 Soundflower (16ch)
145633.545334 Selected mic: Built-in Audio / imic
145633.546048 Found 1 cameras:
145633.546790 Sony DV - 576537722429414901
145633.547148 selectedCamera GUID returned Sony DV
145633.547476 selectedCamera GUID has associated microphone: Sony DV Built-in
145633.567338 Microphone devices:
145633.568054 Sony DV

continued error log
a=RTCP:AUDIO 16387 VIDEO 16385
a=pogo
a=fmtp:126 imagesize 0 rules 15:160:120:160:120
a=rtpID:1565285551
145648.778729 [[SIP/2.0 100 Trying
Via: SIP/2.0/UDP 217.112.126.106:1025;branch=z9hG4bK55d164b31dd232ae
To: "appleu3test012" <sip:[email protected]>
From: "undirectedfloat1" <sip:[email protected]:5060>;tag=1722177242
Call-ID: dd25d866-1630-11da-bb7a-847d2ba613c4@172-16-0-177
CSeq: 1 INVITE
User-Agent: Viceroy
Content-Length: 0
]] from 11CA27F0:5060
145648.779052 [[SIP/2.0 180 Ringing
Via: SIP/2.0/UDP 217.112.126.106:1025;branch=z9hG4bK55d164b31dd232ae
To: "appleu3test012" <sip:[email protected]>;tag=1606160400
From: "undirectedfloat1" <sip:[email protected]:5060>;tag=1722177242
Call-ID: dd25d866-1630-11da-bb7a-847d2ba613c4@172-16-0-177
CSeq: 1 INVITE
Contact: <sip:[email protected]>
User-Agent: Viceroy
Content-Length: 0
]] from 11CA27F0:5060
145648.779245 Dialog(CREATED) Match(STATUS) [dd25d866-1630-11da-bb7a-847d2ba613c4@172-16-0-177]=[dd25d866-1630-11da-bb7a-84 7d2ba613c4@172-16-0-177], [1722177242]=[1722177242]
145648.779296 Dialog(CREATED) Match(STATUS) [dd25d866-1630-11da-bb7a-847d2ba613c4@172-16-0-177]=[dd25d866-1630-11da-bb7a-84 7d2ba613c4@172-16-0-177], [1722177242]=[1722177242]
145648.779793 ##### (2)Trying...
145648.780782 VCSendNotificationProc: name = VCInformation, data = Trying
145648.781206 ##### (2)Ringing...
145648.781637 VCSendNotificationProc: name = VCInformation, data = Ringing
145648.805283 [[SIP/2.0 200 OK
Via: SIP/2.0/UDP 217.112.126.106:1025;branch=z9hG4bK55d164b31dd232ae
To: "appleu3test012" <sip:[email protected]>;tag=1606160400
From: "undirectedfloat1" <sip:[email protected]:5060>;tag=1722177242
Call-ID: dd25d866-1630-11da-bb7a-847d2ba613c4@172-16-0-177
CSeq: 1 INVITE
Contact: <sip:[email protected]>
User-Agent: Viceroy
Content-Type: application/sdp
Content-Length: 168
v=0
o=demo 0 0 IN IP4 17.202.39.240
s=undirectedfloat1
c=IN IP4 17.202.39.240
t=0 0
m=audio 16386 RTP/AVP 12
m=video 16384 RTP/AVP 126
a=rtpmap:126 X-H264/8000
]] from 11CA27F0:5060
145648.805599 Dialog Match(STATUS): [dd25d866-1630-11da-bb7a-847d2ba613c4@172-16-0-177]=[dd25d866-1630-11da-bb7a-84 7d2ba613c4@172-16-0-177], [1722177242]=[1722177242], [1606160400]=[1606160400]
145648.805660 TAInviteClientProc Thread end(0)...
145648.806145 Send to 11CA27F0:5060 [ACK sip:[email protected] SIP/2.0
Via: SIP/2.0/UDP 217.112.126.106:1025;branch=z9hG4bK17b541ba574fd419
Max-Forwards: 70
To: "appleu3test012" <sip:[email protected]>;tag=1606160400
From: "undirectedfloat1" <sip:[email protected]>;tag=1722177242
Call-ID: dd25d866-1630-11da-bb7a-847d2ba613c4@172-16-0-177
CSeq: 1 ACK
User-Agent: Viceroy 1.2
Content-Length: 0
145648.806267 Start heartbeat to 11CA27F0:5060
145648.806363 SIPConnect stop(0)...
145648.806440 SIP connect returned 0
145648.806467 Call initiated with callID = 2
145648.821090 Callee User Agent: Viceroy
145648.821180 * Callee SDP *
145648.821315 Selecting QCELP.
145648.821384 Conference_SetPayload: audio = 12, video = 126
145648.838194 v=0
o=demo 0 0 IN IP4 17.202.39.240
s=undirectedfloat1
c=IN IP4 17.202.39.240
t=0 0
m=audio 16386 RTP/AVP 12
m=video 16384 RTP/AVP 126
a=rtpmap:126 X-H264/8000
145648.838585 SIPSendMessageAll start...
145648.998739 [[SUBSCRIBE sip:[email protected]:5060 SIP/2.0
Via: SIP/2.0/UDP 17.202.39.240;branch=z9hG4bK3cc298c527b575a4
Max-Forwards: 70
To: "undirectedfloat1" <sip:[email protected]:5060>;tag=1722177242
From: "appleu3test012" <sip:[email protected]>;tag=1606160400
Call-ID: dd25d866-1630-11da-bb7a-847d2ba613c4@172-16-0-177
CSeq: 1 SUBSCRIBE
Contact: <sip:[email protected]>
Event: conference
Expires: 3600
User-Agent: Viceroy
Content-Length: 0
]] from 11CA27F0:5060
145648.999264 SIPSubscribeProc Thread start...
145648.999406 Dialog Match(REQUEST): [dd25d866-1630-11da-bb7a-847d2ba613c4@172-16-0-177]=[dd25d866-1630-11da-bb7a-84 7d2ba613c4@172-16-0-177], [

T61 Video Out not working - Please Help!!!

I just bought a new Samsung SyncMaster P2470 monitor. First time I connected it to my comp I was actually able to see my desktop on the screen but everything had a pink hue. I thought it might be the cable so without switching the display back to my laptop - I disconnected the VGA cable and swapped it for another. From that point on I have not been able to see anything on my external monitor! If I hit Function-F7 my laptop screen goes black but nothing shows up on the monitor.
I have updated the bios, reinstalled my drivers (intel mobile chip set), and scoured the web for an answer. I know it's not the monitor because I've tried it with other laptops and it works fine. I'm going crazy here because I really want to use the thing and right now it's just an expensive paper weight! Any help would be greatly appreciated!

I've searched through the forum and there are a LOT of people with this same issue so I have a hard time believing that it's a hardware issue (unless every comp is supplied with a really crappy VGA port). I cannot believe there isn't a solution to this yet...

When im on my apple tv my mac will either start playing music or the volume will go up and down. Its not on airplay or anything. Everything work except for this. thank you please answer ASAP. thanks

When im on my apple tv my computer will either start playing music, or the voume will go up and down. Its not on airplay, so i dont know whats wrong... please answer ASAP. Thank you so much!

The computer is picking up the signal from the remote. Go into system preferences - security - general. Click the padlock and go into advanced. Check disable remote control infrared receiver.

Hi Guys, I am using the full width video widget on a site. The widget was working perfectly however I have just added additional content to the site and re-uploaded and now the video is not working! Please help I have tried everything and am freaking out

Hi Guys,
I am using the full width video widget on a site. The widget was working perfectly however I have just added additional content to the site and re-uploaded and now the video is not working! Please help I have tried everything and am freaking out as this web-site has been payed for by my client.
Alex

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Video does not Work in iTunes Store please help! annoying problem!

The video does not work in the itunes store. I get no picture, only sound when i want to preview a music video or a movie trailer. No video at all. However, i can watch my movies and music videos that i already own. Please, is there any smart guy who knows a solution?

I'm having this same issue. I tried some things but still couldn't get it to work the way it used too.
It will not play the video portion in iTunes only the audio if I click on the song. If I switch the settings from Music Video to TV show in the info tab, the file plays fine. If I open it in Quicktime, the file plays fine.
I've tried changing the preferences so that the video will play in the iTunes window, in a separate window, etc. and all it plays is the audio and will show the artwork instead of playing the video.

IPhone 6 pin or fingerprint not working please help me asap

i phone 6 pin and finger print not working please help

Howdy Karan sood,
Welcome to Apple Support Communities.
It sounds like you’re running into an issue unlocking your iPhone because Touch ID and passcode aren’t being accepted.
Take a look at the article linked below, it provides troubleshooting suggestions that’ll resolve most Touch ID issues.
Use Touch ID on iPhone and iPad - Apple Support
Get help with Touch ID
Make sure that you're using the latest version of iOS.
Make sure that your fingers and the Home button are clean and dry.*
Cover the Home button completely. Don't tap too quickly, don't press down hard, and don't move your finger while Touch ID is scanning. Make sure that your finger touches the metal ring around the Home button.
If you're using a case or screen protector, make sure it doesn't cover the Home button or the surrounding ring. If it does, remove the case or screen protector and try again.
Tap Settings > Touch ID & Passcode and make sure that iPhone Unlock or iTunes & App Store is on. Also make sure that you've enrolled one or more fingerprints.
Try enrolling a different finger.
If you can't enroll any of your fingers, take your device to an Apple Retail Store, Apple Authorized Service Provider, or contact AppleCare for help.
* Moisture, lotions, sweat, oils, cuts, or dry skin might affect fingerprint recognition. Certain activities can also temporarily affect fingerprint recognition, including exercising, showering, swimming, cooking, or other conditions or changes that affect your fingerprint.
And, this article provides tips that’ll help resolve passcode issues.
iOS passcodes - Apple Support
Forget your passcode?
If you or someone else enters the wrong passcode too many times, your device will disable itself temporarily. Get help if you forgot your passcode or your device is disabled.
Learn what to do if you forgot your Restrictions passcode.
I hope this helps,
-Jason

Video is not working with build in camera - HP 856...

Hello,
the video is not working since Skype 6.3
I have HP 8560p with Windows 7 32bit
Also Skype 6.6 is not able to see build in camera.
All the drivers are updated.
Do you have any solution for that?
J.

Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post. Info on all installed devices should be available in this file.
Be aware that you will have to zip this file before attaching it here.

Youtube video is not working in my nokia c6

hello sir..!
online youtube video is not working in my nokia c6. It only shows the flash symbol only. How can i solve this problem. Please say the solution for this.

Hi prasu7,
Thanks for your post.
Have you tried opening the videos from the YouTube application too?
Is your device updated to the lastest version? If yes, I advise you to reinstall the software. You may update and reinstall device's software from the updates tab in Nokia Suite.
Let us know how you get on and feel free to post any other questions you may have.
Press the 'Accept Solution' icon if I have solved your problem, Kudos my post if my advice has helped you!

It's been a while that Im unable to copy music from itunes to my iphone. I updated my device to the latest version of IOS 5.1.1 and made sure no jailbreak is installed but still not working. please assist.

it's been a while that Im unable to copy music from itunes to my iphone. I updated my device to the latest version of IOS 5.1.1 and made sure no jailbreak is installed but still not working. please assist.

Assuming you are not manually managing your music, verify the following:
You are using the latest version of iTunes
On the summary tab of your iTunes sync settings you have checked "Sync only checked songs and videos"
In your music library you have checked all the songs you want to sync to your phone
There are no exclamation points next to any of the songs you want to sync to your phone
You have authorized your computer for all Apple IDs for purchased music you want to sync to your phone (in Store>Authorize this computer)
You have checked "Sync Music" on the Music tab of your iTunes sync settings
When everything looks correct, sync your phone.

I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!

I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!

An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

"Itunes has detected a problem with your audio configuration. Audio/Video may not work properly".

Turned my Dell running windows 7 off 2 days ago. Turned on today. Launched ITunes and got message "Itunes has detected a problem with your audio configuration. Audio/Video may not work properly".
All my albums are there but won't play.
Deleted Itunes and reinstalled. Same as before.
Any ideas ??

Hey MrCurwen,
I was able to find an article that included the same error message you're experiencing:
iTunes for Windows: iTunes cannot run because it detects an issue with QuickTime
http://support.apple.com/kb/TS1371
According to that article, if you see the error message "iTunes cannot run because it has detected a problem with your audio configuration," QuickTime may need to be reinstalled. Please follow the steps below to uninstall QuickTime and then download and install QuickTime using the QuickTime standalone Installer.
On the Start menu, click Control Panel.
Follow the steps appropriate for your Windows operating system below.
Windows Vista and Windows 7: Click Uninstall a program (or if using Windows Vista's Classic View of the Control Panel, click Programs and Features) and select QuickTime in the list of currently installed programs.
Click the Remove button (or Uninstall for Windows Vista and Windows 7) and follow the prompts to remove QuickTime from your computer.
Download QuickTime. Note: There are two options for downloading QuickTime, be sure to select the option that does not include iTunes.
During the download:
If you choose to run the installer, proceed to the next step.
If you choose to save the download, double click the QuickTimeInstaller file, then proceed to next step.
Follow the on-screen instructions to install QuickTime.
Reopen iTunes.
Cheers,
David

Video does not work in iOS 8.3

I have the iPhone 6 128GB. I did update to iOS 8.3.
I have some problems after the update... video does not work, it wont play, i can click on the play button but nothing happens.
The problem ocurs in safari when i visit news sites and try to play video in articles.
When i get snapchat with video... it wont play, it is only black screen with the seconds counting down... and some times it just craches the snap app...
I cant watch videos in instagram or facebook...
I live in Norway and I think it is stupid that Apple still has not fixed the keyboard... the "123" key and the "globe" key swithc place with each other in portrait and landscape mode... why...!?! ( this is when i use Norwegian keyboard )
Yes i have rebooted the phone holding in both buttons until apple logo is visible 2 times
Yes i have rebooted the phone even more
Yes i have quitted the apps that was open and the only way i get the black screen away in snapchat is by killing the App...
Apple... i am not impressed.

Here is the strangest thing, what works for you does not necessarily help other. I rebooted my phone several times, and yes, youtube finally worked, but only for some hours then it did not work. I did quit all Apps and rebooted with home and power button pressed inn until apple logo appeared and disappeared again, i had to press power to start the phone. I repeated this step. Now the videos where playing in all apps. The next morning i did get a snap on my iPhone, i tried to see it, but it was only black screen with text and a clock counted down to 0, but it stopped on 1... and the app froze.
I dubble clicked the home button, and there where 25 active apps, apps that i had not used for days and note... i manually quitted all apps the day before... how did this apps appear again ? The Apps that where terminated do appear again after reboot... i don't know why, i have still trouble to see video. I hope for a fix from Apple, because i have so much i don't want to loose in my phone.

HT201412 my iphone 4s does not start by power switch, it starts when i connect to pc. the proximity sensor is not working. please help

my iphone 4s does not start by power switch, it starts when i connect to pc. the proximity sensor is not working. please help.

Sounds like it may be a hardware issue.
Please contact Apple Support in your country.
Here is a list of numbers: http://support.apple.com/kb/HE57
Regards
J

Video colour not working. (Please answer asap)

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