Video Converter + video compatabil

I have a Zen Vision : M 30Gb and I recently downloaded every possible firmware/application for my player. No problems with my firmware yet, but with an application.
My main problem is the video converter: I downloaded via Zencast (the newest) a few files with the
.M4v extension and also a .MP4 file
Now, I had to convert them because obviously my Zen vision: M player can't play them
So I open up my newly updated video converter, try to convert these files and while I see the 0% proces thing, the converter just crashes. It didn't crash before (the old version), it just wasn't able to convert any file back then. Not a real improvement but I can use any help =]
Now, I think .avi files normally work or do you need to convert them too?
Because I have an avi movie on it and it works perfectly but now it says they're not compatible with my player.
Thanks if you took the trouble to read this and thanks even more if you try to solve it.

bump for help

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Video Converter + video compatabil

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