Video converters from app store and online making my brand new iMac crash continuously, why?
I have downloaded various video converters from the app store and online and it seems that no matter which one I use they all make my brand new iMac (I've had it less than 2 weeks) crash. I've wiped the disk once and reinstalled mountain lion twice as directed when I rang apple and I'm still encountering the same problem.
I would really like to find a way to fix this problem without having my mac sent away for repairs.
Has anyone else encountered this problem or know how I could fix it?
Sat Apr 13 17:31:59 2013
Machine-check capabilities 0x0000000000000c09:
family: 6 model: 58 stepping: 9 microcode: 21
Intel(R) Core(TM) i5-3330S CPU @ 2.70GHz
9 error-reporting banks
threshold-based error status present
extended corrected memory error handling present
Processor 0: no valid machine-check state
Processor 1: no valid machine-check state
Processor 2: no valid machine-check state
Processor 3: machine-check status 0x0000000000000005:
restart IP valid
machine-check in progress
MCA error-reporting registers:
IA32_MC0_STATUS(0x401): 0x0000000000000000 invalid
IA32_MC1_STATUS(0x405): 0x1980000000000000 invalid
IA32_MC2_STATUS(0x409): 0x0000000000000000 invalid
IA32_MC3_STATUS(0x40d): 0xbe00000000200135 valid
MCA error code: 0x0135
Model specific error code: 0x0020
Other information: 0x00000000
Threshold-based status: Undefined
Status bits:
Processor context corrupt
ADDR register valid
MISC register valid
Error enabled
Uncorrected error
IA32_MC3_ADDR(0x40e): 0x00000001794d2efa
IA32_MC3_MISC(0x40f): 0x0000000000102285
IA32_MC4_STATUS(0x411): 0x0000000000000000 invalid
IA32_MC5_STATUS(0x415): 0x0020000000000000 invalid
IA32_MC6_STATUS(0x419): 0x0020000000000000 invalid
IA32_MC7_STATUS(0x41d): 0x0020000000000000 invalid
Package 0 logged:
IA32_MC8_STATUS(0x421): 0x0020000000000000 invalid
panic(cpu 3 caller 0xffffff8022eb8709): "Machine Check at 0x00007fff8f6fbd35, registers:\n" "CR0: 0x0000000080010033, CR2: 0x00007f8c65247000, CR3: 0x00000001255dd057, CR4: 0x00000000001606e0\n" "RAX: 0x0000000000000004, RBX: 0x000000000000e22f, RCX: 0x000000000000e22b, RDX: 0x0000000000006922\n" "RSP: 0x00000001120ba968, RBP: 0x00000001120ba990, RSI: 0x000000000000e22b, RDI: 0x000000000000e87c\n" "R8: 0x00007f8089126278, R9: 0x00007f8089117a00, R10: 0x0000000000000000, R11: 0x000000000000e878\n" "R12: 0x00007f808912627c, R13: 0x00007f808912637a, R14: 0x00007f80891261e2, R15: 0x0000000000000016\n" "RFL: 0x0000000000000246, RIP: 0x00007fff8f6fbd35, CS: 0x000000000000002b, SS: 0x0000000000000023\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2050.22.13/osfmk/i386/trap_native.c: 280
Backtrace (CPU 3), Frame : Return Address
0xffffff810aaadec0 : 0xffffff8022e1d626
0xffffff810aaadf30 : 0xffffff8022eb8709
0xffffff810aaae0a0 : 0xffffff8022ecddaf
BSD process name corresponding to current thread: installd
Mac OS version:
12D78
Kernel version:
Darwin Kernel Version 12.3.0: Sun Jan 6 22:37:10 PST 2013; root:xnu-2050.22.13~1/RELEASE_X86_64
Kernel UUID: 3EB7D8A7-C2D3-32EC-80F4-AB37D61492C6
Kernel slide: 0x0000000022c00000
Kernel text base: 0xffffff8022e00000
System model name: iMac13,1 (Mac-00BE6ED71E35EB86)
System uptime in nanoseconds: 1701115117661
last loaded kext at 272031380084: com.apple.filesystems.msdosfs 1.8 (addr 0xffffff7fa4fa5000, size 65536)
last unloaded kext at 371580842969: com.apple.driver.AppleFileSystemDriver 3.0.1 (addr 0xffffff7fa40ed000, size 8192)
loaded kexts:
com.apple.driver.AppleBluetoothMultitouch 75.19
com.apple.filesystems.autofs 3.0
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOBluetoothSerialManager 4.1.3f3
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AGPM 100.12.87
com.apple.driver.ApplePlatformEnabler 2.0.6d1
com.apple.driver.AppleUpstreamUserClient 3.5.10
com.apple.driver.AppleMikeyDriver 2.3.7fc4
com.apple.GeForce 8.1.0
com.apple.driver.AppleIntelHD4000Graphics 8.1.0
com.apple.driver.AppleHDA 2.3.7fc4
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.iokit.BroadcomBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.AppleBCM5701Ethernet 3.6.0b1
com.apple.driver.AppleMCCSControl 1.1.11
com.apple.driver.AppleSMCLMU 2.0.3d0
com.apple.driver.AirPort.Brcm4331 614.20.16
com.apple.driver.ApplePolicyControl 3.3.0
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleIntelFramebufferCapri 8.1.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 34
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.3.1
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleUSBHub 5.5.5
com.apple.driver.AppleAHCIPort 2.5.1
com.apple.driver.AppleUSBEHCI 5.5.0
com.apple.driver.AppleUSBXHCI 5.5.5
com.apple.driver.AppleEFINVRAM 1.7
com.apple.driver.AppleACPIButtons 1.7
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.7
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 196.0.0
com.apple.nke.applicationfirewall 4.0.39
com.apple.security.quarantine 2
com.apple.driver.AppleIntelCPUPowerManagement 196.0.0
com.apple.driver.AppleMultitouchDriver 235.29
com.apple.driver.AppleBluetoothHIDKeyboard 170.2
com.apple.driver.IOBluetoothHIDDriver 4.1.3f3
com.apple.driver.AppleHIDKeyboard 170.2
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.6
com.apple.iokit.IOSurface 86.0.4
com.apple.nvidia.gk100hal 8.1.0
com.apple.NVDAResman 8.1.0
com.apple.iokit.IOAcceleratorFamily 30.14
com.apple.driver.DspFuncLib 2.3.7fc4
com.apple.iokit.IOAudioFamily 1.8.9fc11
com.apple.kext.OSvKernDSPLib 1.6
com.apple.iokit.IOBluetoothFamily 4.1.3f3
com.apple.iokit.AppleBluetoothHCIControllerUSBTransport 4.1.3f3
com.apple.iokit.IOEthernetAVBController 1.0.2b1
com.apple.driver.AppleSMBusController 1.0.11d0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.5.5
com.apple.driver.AppleHDAController 2.3.7fc4
com.apple.iokit.IOHDAFamily 2.3.7fc4
com.apple.iokit.IO80211Family 522.4
com.apple.iokit.IONetworkingFamily 3.0
com.apple.driver.AppleGraphicsControl 3.3.0
com.apple.iokit.IONDRVSupport 2.3.7
com.apple.driver.AppleSMBusPCI 1.0.11d0
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.4d2
com.apple.driver.IOPlatformPluginFamily 5.3.0d51
com.apple.driver.AppleThunderboltEDMSink 1.1.8
com.apple.driver.AppleThunderboltEDMSource 1.1.8
com.apple.iokit.IOGraphicsFamily 2.3.7
com.apple.driver.AppleThunderboltDPOutAdapter 1.8.9
com.apple.driver.AppleThunderboltDPInAdapter 1.8.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.6
com.apple.driver.AppleUSBMergeNub 5.5.5
com.apple.driver.AppleUSBComposite 5.2.5
com.apple.driver.AppleThunderboltNHI 1.6.3
com.apple.iokit.IOThunderboltFamily 2.2.6
com.apple.iokit.IOUSBUserClient 5.5.5
com.apple.iokit.IOAHCIFamily 2.3.1
com.apple.iokit.IOUSBFamily 5.5.5
com.apple.driver.AppleEFIRuntime 1.7
com.apple.iokit.IOHIDFamily 1.8.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 220.2
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 345
com.apple.iokit.IOStorageFamily 1.8
com.apple.driver.AppleKeyStore 28.21
com.apple.driver.AppleACPIPlatform 1.7
com.apple.iokit.IOPCIFamily 2.7.3
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
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