Video Corrupted on early-2010 iMac

When using Elgato EyeTV HD on my iMac, even if the software has not been running since a reboot, the display will corrupt periodically and require a reboot. This happens regardless of whether I have USED the EyeTV software, just having the hardware plugged into the computer causes the corruption. But it doesn't happen all the time, or after any particular action. I have already consulted Elgato and they have offered no solutions. I wanted to know if anyone else has experienced the same problem and has a solution. I have a photo of the corruption, but basically it looks somewhat like static but with alternating stripes of color within that static - blue, pink, white, black.

Was unanswered but will repost to see if I can get any info.

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            Seagate Backup Plus Drive (disk1s2) /Volumes/Seagate Backup Plus Drive : 2.00 TB (1.39 TB free)
        Western Digital My Book 1 TB
            EFI (disk2s1) <not mounted> : 210 MB
            TIME MACHINE (disk2s2) /Volumes/TIME MACHINE : 999.86 GB (584.21 GB free)
        ALCOR Generic USB Hub
            Macally Peripherals Macally iKeySlim
        Apple Inc. BRCM2046 Hub
            Apple Inc. Bluetooth USB Host Controller
        Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
        Mac App Store and identified developers
    Kernel Extensions: ℹ️
            /System/Library/Extensions
        [not loaded]    com.microsoft.driver.MicrosoftMouse (5.0) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSB (1.2.2 - SDK 10.5) [Click for support]
        [not loaded]    com.seagate.driver.PowSecDriverCore (5.2.4 - SDK 10.4) [Click for support]
            /System/Library/Extensions/MotMobileUSB.kext/Contents/PlugIns
        [not loaded]    com.motorola-mobility.driver.MotMobileMS (1.0.0 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileMTP (1.2.2 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLAN (1.2.2 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBLANMerge (1.2.2 - SDK 10.5) [Click for support]
        [not loaded]    com.motorola-mobility.driver.MotMobileUSBSwch (1.2.2 - SDK 10.5) [Click for support]
            /System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_4 (5.2.4 - SDK 10.4) [Click for support]
        [not loaded]    com.seagate.driver.PowSecLeafDriver_10_5 (5.2.4 - SDK 10.5) [Click for support]
        [not loaded]    com.seagate.driver.SeagateDriveIcons (5.2.4 - SDK 10.4) [Click for support]
    Startup Items: ℹ️
        MxBtDaemon: Path: /Library/StartupItems/MxBtDaemon
        RetroRun: Path: /Library/StartupItems/RetroRun
        Startup items are obsolete in OS X Yosemite
    Problem System Launch Daemons: ℹ️
        [killed]    com.apple.ctkd.plist
        [killed]    com.apple.ifdreader.plist
        [killed]    com.apple.nehelper.plist
        [killed]    com.apple.periodic-weekly.plist
        [killed]    com.apple.wdhelper.plist
        [killed]    com.apple.xpc.smd.plist
        6 processes killed due to memory pressure
    Launch Agents: ℹ️
        [running]    com.hp.productresearch.plist [Click for support]
        [loaded]    com.motorola.MDMUpdater.plist [Click for support]
        [running]    com.motorola.motohelper.plist [Click for support]
        [loaded]    com.motorola.motohelperUpdater.plist [Click for support]
        [running]    com.oracle.java.Java-Updater.plist [Click for support]
    Launch Daemons: ℹ️
        [loaded]    com.adobe.fpsaud.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
        [running]    com.memeo.WDMemeod.plist [Click for support]
        [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
        [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
        [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
        [loaded]    com.sonos.smbbump.plist [Click for support]
        [loaded]    com.torch.update.agent.plist [Click for support]
    User Launch Agents: ℹ️
        [loaded]    com.adobe.ARM.[...].plist [Click for support]
        [failed]    com.facebook.videochat.[redacted].plist [Click for support] [Click for details]
        [loaded]    com.google.keystone.agent.plist [Click for support]
        [failed]    com.Hyperlync.HubManager.plist [Click for support] [Click for details]
        [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
        [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    User Login Items: ℹ️
        iTunesHelper    Application  (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
        System Events    Application Hidden (/System/Library/CoreServices/System Events.app)
        WDMemeoAgent    Application  (/Library/Application Support/Memeo/WD Anywhere Backup/Agents/WDMemeoAgent.app)
        WDDriveManagerStatusMenu    Application  (/Incompatible Software/WDDriveManagerStatusMenu.app)
    Internet Plug-ins: ℹ️
        NPVirtools: Version: 4.0 [Click for support]
        Default Browser: Version: 600 - SDK 10.10
        Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
        AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
        FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        Silverlight: Version: 4.0.50917.0 [Click for support]
        Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
        QuickTime Plugin: Version: 7.7.3
        iPhotoPhotocast: Version: 7.0 - SDK 10.8
        SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
        AdobePDFViewer: Version: 10.1.13 [Click for support]
        GarminGpsControl: Version: 4.0.1.0 Release - SDK 10.6 [Click for support]
        JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User internet Plug-ins: ℹ️
        CitrixOnlineWebDeploymentPlugin: Version: 1.0.105 [Click for support]
        RealPlayer Plugin: Version: Unknown [Click for support]
    Safari Extensions: ℹ️
        Look Up in SpanishDict
        Facebook Cleaner
        Ghostery
        Facebook Photo Rotator
        Facebook Photo Zoom
        My eBay Manager
        Facebook Ads Blocker
        eBaySpy
        Franker
        Awesome Screenshot
    3rd Party Preference Panes: ℹ️
        Flash Player  [Click for support]
        Flip4Mac WMV  [Click for support]
        Java  [Click for support]
        Microsoft Mouse
        NetUpdate  [Click for support]
        Perian  [Click for support]
    Time Machine: ℹ️
        Skip System Files: NO
        Mobile backups: OFF
        Auto backup: YES
        Volumes being backed up:
            Macintosh HD: Disk size: 319.21 GB Disk used: 255.83 GB
        Destinations:
            TIME MACHINE [Local]
            Total size: 999.86 GB
            Total number of backups: 111
            Oldest backup: 2013-05-29 02:29:24 +0000
            Last backup: 2015-03-26 15:06:29 +0000
            Size of backup disk: Excellent
                Backup size 999.86 GB > (Disk size 319.21 GB X 3)
    Top Processes by CPU: ℹ️
            12%    WindowServer
             5%    com.apple.WebKit.Networking
             4%    Safari
             2%    Google Chrome
             1%    coreaudiod
    Top Processes by Memory: ℹ️
        284 MB    mds_stores
        116 MB    Google Chrome
        112 MB    Mail
        90 MB    Safari
        73 MB    WindowServer
    Virtual Memory Information: ℹ️
        69 MB    Free RAM
        1.20 GB    Active RAM
        1.14 GB    Inactive RAM
        816 MB    Wired RAM
        171.19 GB    Page-ins
        1.30 GB    Page-outs
    Diagnostics Information: ℹ️
        Mar 26, 2015, 07:14:59 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Verizon Cloud Service_2015-03-26-071459_[redacted].crash
        Mar 26, 2015, 07:09:52 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/WDDriveManagerStatusMenu_2015- 03-26-070952_[redacted].crash
        Mar 25, 2015, 10:27:42 AM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-25-102742_[redacted].crash
        Mar 25, 2015, 07:27:20 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/Verizon Cloud Service_2015-03-25-072720_[redacted].crash
        Mar 24, 2015, 09:42:27 PM    /Library/Logs/DiagnosticReports/discoveryd_2015-03-24-214227_[redacted].crash

    Pay attention to what rkaufmann87 is saying, because I agree.
    Chrome is very resource intensive.
    It is possible you are running other memory intensive apps.
    You have a lot of 3rd party additions loaded at boot time.  Do you really need all of them?  Even after you get rid of MacCleaner (as suggested by rkaufmann87).
    Do you really need the seagate and WD drive software?  The Mac is fairly good at accessing disks without 3rd party intervention.
    Any of the 3rd party additions listed by EtreCheck that you do not need, you should consider uninstalling.
    That fact that you have
        171.19 GB    Page-ins
    in just about 4 days, says you have about 0.5megabytes per second.  That is a huge load on your disk drive.
    Either cut back on the RAM intensive apps, or get more RAM.  At least 8GB, but if your Mac supports it, 16GB.  Crucial.com and MacSales.com (OWC) are well respected by the long term forum contributes.

  • 2010 iMac Target Display Mode not working

    I'm trying to use my 27" 2010 iMac with OS X 10.7.5 as the display for my Power Mac G4 using Target Display Mode, but command+F2 doesn't do anything. I have it hooked up from the G4 using a DVI -> Mini Displayport adapter into the iMac. I've tried having the G4 plugged into the iMac, shutting both down, booting the G4 first and then the iMac. I've tried repairing my disk permissions on the iMac. I'm using an Apple keyboard and have tried both a wireless and USB keyboard, still no luck. Is what I'm attempting impossible or am I doing something wrong?

    Target Display is working on the iMac, but by default, the MacBook Air uses the external display (in this case, the iMac) as an extended display, so you have to drag the windows to the right of the display of your MacBook Air and they will appear on your iMac.
    If you want to show the same on both MacBook Air and iMac displays, see "Video mirroring" > http://support.apple.com/kb/HT5019

  • Mid 2010 iMac Problems

    I have a 21.5" Mid 2010 iMac with 16 GB RAM, running 10.8.5.
    Problem #1
    It's recently started doing some odd behavior when waking up from sleep. I have the screen saver set to come on after 5 minutes of inactivity and then the display and computer both sleep at 15 minutes.
    When I try to wake the computer up by moving the mouse, it takes anywhere between 5-10 seconds for the password prompt to pop up and then it's another 2-5 seconds before it will let me type in the box. It also seems that when the computer sleeps, the wifi is disconnecting, because the computer won't have received any new email and all my mailboxes have the little exclamation symbol next to them.
    After about 5 seconds or so once the computer fully wakes up, it reconnects and pulls all my new mail.
    Problem #2
    This usually happens when I just browsing facebook or youtube or something like that, but when I switch over to another application and come back to Safari, I will get the beach ball for a few seconds and then the computer will freeze.  The mouse cursor turns into the little "I" symbol like when you go to type or highlight text.  The only thing I can do at this point is a restart.
    Problem #3
    I have spaces set up with Safari, Mail, iCal, and iTunes in spaces 1, 2, 3, and 4.  Most of the time I'm in Safari, but if I move to another space either with the mouse or the keyboard shortcut, to check for new mail, for instance, and go immediately back to Safari, it will on it's own jump back to the space I just left.  It happens with any space no matter what.  I use the option + arrow keys to go between spaces a lot.
    Does anyone have any idea why this happens?   Thanks for your help.

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain iMacs.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Early 2008 iMac (8,1) randomly goes into sleep mode

    Hey,
    My early 2008 iMac (8,1) on 10.8.2 goes into sleep mode by itself. I've played around in Energy Saver, tried resetting SMC, NVRAM, replaced HDD, reformatted HDD, installed smcFanControl, reinstalled Snow Leopard, Lion, Mountain Lion. None of that worked. Took it to the Genius bar, performed some diagnostics tests and they said everything worked properly. Does anybody have the same problem? I can still use the computer for general computer use (light web surfing and e-mailing), but it seems to go into sleep mode when I have a lot of applications open and especially when watching videos. I've tried researching this problem, but I've haven't found a definitive answer. Right now, the Genius that I've been talking to thinks it may be the RAM. I'm waiting on new shipments of test RAM to arrive at the Apple Store for him to properly diagnose.
    Thanks,
    Jason
    iMac (8,1)
    2.8 GHz Intel Core 2 Duo
    2x2 GB 800 MHz DDR2 SDRAM
    ATI Radeon HD 2600 Pro 256 MB
    1TB 7200 RPM SATA ST1000DM003-1CH162
    If you want to read the whole time line, I've included it here. I apologize for it being so long.
    At first I was running Lion (10.7.5) and the computer would enter sleep mode whenever I was doing anything with video. For example, watching YouTube videos and chatting on FaceTime. And funny enough, I distinctly remember watching a bunch of movies with VLC and the computer did not go to sleep (Although, this is not true anymore). I could wake the computer up and use it, however within a few minutes the computer would re-enter sleep mode. The computer seemed fine and I could access all of my files. Tried resetting SMC and it did not resolve the issue.
    I made a Genius appointment to see if they were familiar with the issue. The iMac passed the in-store diagnostics test; it said all the components were functioning properly. He told me to bring it home to do a fresh re-install of my OS and then run my computer to see if the problem persisted. I took it home and reformatted my HDD with a 35-pass erase, re-installed Snow Leopard (10.6.8) and declined to transfer any backups from Time Machine. I was using a fresh system and sure enough, the problem persited. Tried doing the same thing again but with Lion (10.7.5) and still no luck. So I made another appointment and it passed the in-store diagnostics test again. I let them keep the computer for a 24-hour diagnostics test. They told me they would diagnose my computer with the OS on my HDD as well as a copy of OS that the Apple store deemed 'good' on an external HDD. The Genius called me and told me that my HDD failed their 24-hour diagnostics test and recommended I replace it. I initially had a 750 GB HDD, and the Apple Store could only offer me a 500 GB HDD ($200). I opted to take my computer to Carbon Computing, an authorized dealer in Toronto, to have a 1 TB Seagate HDD ($170) installed with no OS on it. I brought it home, performed another 35-pass erase and installed Snow Leopard. Problem still persisted. Repeated with Lion, still unsuccessful. Looking back, I was so excited that I just had to replace the HDD to fix the problem, I forgot to ask the guy if he could recreate the issue.
    I began to suspect that it was a heating issue. So I installed Temperature Monitor and smcFanControl, and cleaned the fans as much as I could without taking the computer apart. Without smcFC on I tried to recreate the problem and I noticed that the Power Supply Position 1 reached 95 degrees Celsius, and Graphics Processor Temperature Diode reached 97 degrees Celsius before entering sleep mode. I don't know much about temperature sensors and what they monitor specifically, and so I couldn't draw any conclusions from that data. I turned on smcFC and cranked the optical drive speed to 2000 RPM, HDD to 3000, and CPU to 3000. The computer still went to sleep but the temperatures were below 90 degrees Celsius before entering sleep mode. I've tried researching here and on the internet about normal operating temperature ranges of iMacs and generally found that most do reached that temperature but they do not go to sleep mode.
    Then I thought it may be a problem with Lion so I upgraded to Mountain Lion. The issue still persisted. Tried resetting SMC and NVRAM, did not resolve issue.
    I called the same Apple Store explaining to them that their recommendation of replacing the HDD did not resolve the issue. They told me to bring it in and have them check it out again. I went through the same process I did before; the iMac passed all of their diagnostic tests. The Genius told me this time he will test out the RAM. He called me and told me that he could replicate the problem and so he proceeded to put in a stick of 'good' Apple RAM, but the computer would not work. He said the 'good' Apple RAM was damaged, either before or in the process of putting it in. He plugged in my old stick of RAM and the computer worked. He tried to recreate the problem and claimed that the computer ran for over 24 hours with an existing movie on my HDD playing and it did not go to sleep mode. However, once I brought it home I played the same movie right away and it turned off 17 minutes into the movie. Tried resetting SMC and NVRAM again, ran the movie again, still went to sleep.
    And that's the story for now...

    Now to find out WHY it does it at home only. How hot is it at home? Have you checked the AC current/voltage at home?
    Well they were able to replicate the issue at the Apple Store the second time I left my computer there. Anyway, we don't have any heating on at my house at the moment. It's usually from around 20-23 degrees Celsius (72-75 F). Temperature Monitor says ambient temperature is 30 degree C though...
    I'm not really sure how to check the AC current/voltage at home, but my computer worked before I moved it. So I'm not sure if that is the issue.
    I normally only have speakers set up to my computer and a wired keyboard. The speakers are powered separately. I would assume that at the Apple Store only the power cord and wired keyboard are connected.
    What is the Power Supply Position? And what does it do?
    Thanks for your help!

  • My mid 2010 iMac is running very slow.

    I have done all the usual things such as checking the disk is clean, closing unnecessary programmes etc.  I would rather not replace what seems to be a good machine.  Any ideas?  Below is an etrecheck report on the machine:
    Problem description:
    I have 21.5 inch mid 2010 iMac running Yosemite.  Its very slow, programmes keep crashing etc.  Could you recommend any fixes rather than me having to buy a new one?  The HD is less than half full.
    EtreCheck version: 2.1.5 (108)
    Report generated 1 January 2015 12:26:08 GMT
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (21.5-inch, Mid 2010) (Verified)
      iMac - model: iMac11,2
      1 3.2 GHz Intel Core i3 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 5670 - VRAM: 512 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: 20:6:21
    Disk Information: ℹ️
      WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 999.01 GB (661.46 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 999.35 GB Online
      OPTIARC DVD RW AD-5680H
    USB Information: ℹ️
      TOSHIBA External USB 3.0 1 TB
      EFI (disk2s1) <not mounted> : 210 MB
      TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (581.54 GB free)
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Internal Memory Card Reader
      Apple Computer, Inc. IR Receiver
      Apple Inc. Built-in iSight
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Avast/components/fileshield/unsigned
      [loaded] com.avast.AvastFileShield (2.1.0 - SDK 10.9) [Support]
      /Library/Application Support/Avast/components/proxy/unsigned
      [loaded] com.avast.PacketForwarder (2.0 - SDK 10.9) [Support]
      /Library/Application Support/Hotspot Shield
      [not loaded] com.anchorfree.tun (1.0.1) [Support]
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
      [loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
    Startup Items: ℹ️
      AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [running] jp.co.Toshiba.autorun.plist [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.avast.userinit.plist [Support]
      [running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
      [running] com.epson.epw.agent.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.anchorfree.ajaxserver.plist [Support]
      [loaded] com.avast.init.plist [Support]
      [loaded] com.avast.uninstall.plist [Support]
      [failed] com.avast.update.plist [Support]
      [running] com.backblaze.bzserv.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [invalid?] com.avast.home.userinit.plist [Support]
      [running] com.backblaze.bzbmenu.plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Backup & Storage UNKNOWNHidden (missing value)
      Dropbox Application (/Applications/Dropbox.app)
      Backup & Storage UNKNOWNHidden (missing value)
    Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 6.1 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
      EPPEX Plugin: Version: 10.0 [Support]
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Safari Extensions: ℹ️
      wrc [Installed]
      iTube Studio [Installed]
    3rd Party Preference Panes: ℹ️
      Backblaze Backup  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Java  [Support]
      MacFUSE  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 999.01 GB Disk used: 337.55 GB
      Destinations:
      TOSHIBA EXT [Local]
      Total size: 999.86 GB
      Total number of backups: 14
      Oldest backup: 2014-12-16 03:10:34 +0000
      Last backup: 2015-01-01 12:10:03 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 337.55 GB X 3)
    Top Processes by CPU: ℹ️
          2% WindowServer
          1% mds_stores
          0% bztransmit
          0% bzfilelist
          0% AppleSpell
    Top Processes by Memory: ℹ️
      159 MB com.apple.WebKit.WebContent
      120 MB Safari
      47 MB com.avast.daemon
      47 MB bztransmit
      47 MB System Events
    Virtual Memory Information: ℹ️
      292 MB Free RAM
      1.20 GB Active RAM
      813 MB Inactive RAM
      735 MB Wired RAM
      39.95 GB Page-ins
      838 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 1, 2015, 12:19:02 PM /Library/Logs/DiagnosticReports/iPhoto_2015-01-01-121902_[redacted].hang
      Jan 1, 2015, 12:08:48 PM /Library/Logs/DiagnosticReports/AdobeReader_2015-01-01-120848_[redacted].hang
      Jan 1, 2015, 12:08:47 PM /Library/Logs/DiagnosticReports/Safari_2015-01-01-120847_[redacted].hang
      Dec 31, 2014, 04:20:24 PM Self test - passed
      Dec 31, 2014, 03:43:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154336_[redac ted].crash
      Dec 31, 2014, 03:43:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154327_[redac ted].crash
      Dec 31, 2014, 03:43:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154322_[redac ted].crash
      Dec 31, 2014, 01:15:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131504_[redac ted].crash
      Dec 31, 2014, 01:15:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131502_[redac ted].crash
      Dec 31, 2014, 01:14:00 PM /Library/Logs/DiagnosticReports/WindowServer_2014-12-31-131400_[redacted].crash

    Hi Lex
    Its bizarre to still see cleanmymac on report below.  It wasn't listed in applications, and I just found a couple of files that I deleted.  Anyway, here is the report:
    EtreCheck version: 2.1.5 (108)
    Report generated 3 January 2015 12:18:56 GMT
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (21.5-inch, Mid 2010) (Verified)
      iMac - model: iMac11,2
      1 3.2 GHz Intel Core i3 CPU: 2-core
      4 GB RAM Upgradeable
      BANK 0/DIMM0
      empty empty empty empty
      BANK 1/DIMM0
      empty empty empty empty
      BANK 0/DIMM1
      2 GB DDR3 1333 MHz ok
      BANK 1/DIMM1
      2 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      ATI Radeon HD 5670 - VRAM: 512 MB
      iMac 1920 x 1080
    System Software: ℹ️
      OS X 10.10.1 (14B25) - Uptime: one day 21:51:10
    Disk Information: ℹ️
      WDC WD1001FALS-40Y6A0 disk0 : (1 TB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 999.01 GB (664.62 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 999.35 GB Online
      OPTIARC DVD RW AD-5680H 
    USB Information: ℹ️
      TOSHIBA External USB 3.0 1 TB
      EFI (disk2s1) <not mounted> : 210 MB
      TOSHIBA EXT (disk2s2) /Volumes/TOSHIBA EXT : 999.86 GB (603.88 GB free)
      Apple Internal Memory Card Reader
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Built-in iSight
      Apple Computer, Inc. IR Receiver
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Kernel Extensions: ℹ️
      /Library/Application Support/Hotspot Shield
      [not loaded] com.anchorfree.tun (1.0.1) [Support]
      /System/Library/Extensions
      [loaded] com.Cycling74.driver.Soundflower (1.5.2) [Support]
      [loaded] jp.co.toshiba.driver.ToExtCmd (1.0.2) [Support]
    Startup Items: ℹ️
      AGMacFSWatcher: Path: /Library/StartupItems/AGMacFSWatcher
      Startup items are obsolete in OS X Yosemite
    Problem System Launch Agents: ℹ️
      [running] jp.co.Toshiba.autorun.plist [Support]
    Launch Agents: ℹ️
      [not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [running] com.delicioussafari.DeliciousSafariAgent.plist [Support]
      [running] com.epson.epw.agent.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [loaded] com.anchorfree.ajaxserver.plist [Support]
      [running] com.backblaze.bzserv.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
    User Launch Agents: ℹ️
      [loaded] com.adobe.AAM.Updater-1.0.plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [running] com.backblaze.bzbmenu.plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
      [running] com.spotify.webhelper.plist [Support]
    User Login Items: ℹ️
      Backup & Storage UNKNOWNHidden (missing value)
      Dropbox Application (/Applications/Dropbox.app)
      Backup & Storage UNKNOWNHidden (missing value)
    Internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 6.1 [Support]
      Default Browser: Version: 600 - SDK 10.10
      Flip4Mac WMV Plugin: Version: 2.3.8.1 [Support]
      AdobePDFViewerNPAPI: Version: 10.1.13 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
      AdobePDFViewer: Version: 10.1.13 [Support]
      CouponPrinter-FireFox_v2: Version: 1.1.10 - SDK 10.6 [Support]
      EPPEX Plugin: Version: 10.0 [Support]
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    Safari Extensions: ℹ️
      wrc [Installed]
      iTube Studio [Installed]
    3rd Party Preference Panes: ℹ️
      Backblaze Backup  [Support]
      Flash Player  [Support]
      Flip4Mac WMV  [Support]
      Java  [Support]
      MacFUSE  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 999.01 GB Disk used: 334.39 GB
      Destinations:
      TOSHIBA EXT [Local]
      Total size: 999.86 GB
      Total number of backups: 17
      Oldest backup: 2014-12-16 03:10:34 +0000
      Last backup: 2015-01-03 11:23:40 +0000
      Size of backup disk: Too small
      Backup size 999.86 GB < (Disk used 334.39 GB X 3)
    Top Processes by CPU: ℹ️
          8% backupd
          3% WindowServer
          0% mds
          0% fseventsd
          0% bzserv
    Top Processes by Memory: ℹ️
      228 MB Safari
      168 MB Mail
      101 MB com.apple.WebKit.WebContent
      69 MB Finder
      69 MB WindowServer
    Virtual Memory Information: ℹ️
      87 MB Free RAM
      1.18 GB Active RAM
      1.11 GB Inactive RAM
      737 MB Wired RAM
      54.29 GB Page-ins
      41 MB Page-outs
    Diagnostics Information: ℹ️
      Jan 2, 2015, 06:28:06 PM /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-01-02-182806_[ redacted].cpu_resource.diag [Details]
      Jan 1, 2015, 02:28:20 PM Self test - passed
      Jan 1, 2015, 01:31:20 PM /Library/Logs/DiagnosticReports/iTunes_2015-01-01-133120_[redacted].hang
      Jan 1, 2015, 01:16:02 PM /Library/Logs/DiagnosticReports/EtreCheck_2015-01-01-131602_[redacted].hang
      Jan 1, 2015, 12:19:02 PM /Library/Logs/DiagnosticReports/iPhoto_2015-01-01-121902_[redacted].hang
      Jan 1, 2015, 12:08:48 PM /Library/Logs/DiagnosticReports/AdobeReader_2015-01-01-120848_[redacted].hang
      Jan 1, 2015, 12:08:47 PM /Library/Logs/DiagnosticReports/Safari_2015-01-01-120847_[redacted].hang
      Dec 31, 2014, 03:43:36 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154336_[redac ted].crash
      Dec 31, 2014, 03:43:27 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154327_[redac ted].crash
      Dec 31, 2014, 03:43:22 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-154322_[redac ted].crash
      Dec 31, 2014, 01:15:04 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131504_[redac ted].crash
      Dec 31, 2014, 01:15:02 PM /Users/[redacted]/Library/Logs/DiagnosticReports/fontd_2014-12-31-131502_[redac ted].crash
      Dec 31, 2014, 01:14:00 PM /Library/Logs/DiagnosticReports/WindowServer_2014-12-31-131400_[redacted].crash

  • Want to clean and reinstall my early 2009 IMAC, but have Snow Leopard and no discs

    Have an Early 2009 IMAC.  My daughter (14, and an indiscriminate clicker of "OK" buttons on pop ups to get rid of them) has been using it for a year, and is it is now running very slowly, locking up, etc.  I am not particularly computer savvy, but would like to do a full clean of hard drive and reinstall.  Can't find the Snow leapard discs (My current OS X is 10.6.8), but want to go to yosemite to match my more current mac air.  Questions:
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    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      iMac (24-inch, Early 2009) (Verified)
      iMac - model: iMac9,1
      1 3.06 GHz Intel Core 2 Duo CPU: 2-core
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      BANK 0/DIMM0
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      BANK 1/DIMM0
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      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      NVIDIA GeForce GT 130 - VRAM: 512 MB
      iMac 1920 x 1200
      spdisplays_display_connector
    System Software: ℹ️
      Mac OS X 10.6.8 (10K549) - Uptime: 0:30:14
    Disk Information: ℹ️
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      Apple Computer, Inc. IR Receiver
      Mitsumi Electric Apple Optical USB Mouse
      Apple Inc. BRCM2046 Hub
      Apple Inc. Bluetooth USB Host Controller
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      [loaded] com.google.keystone.agent.plist [Support]
      [running] com.hp.printerAgent.plist [Support]
      [running] com.zeobit.MacKeeper.Helper.plist [Support]
    User Login Items: ℹ️
      None
    Internet Plug-ins: ℹ️
      JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
      FlashPlayer-10.6: Version: 15.0.0.246 - SDK 10.6 [Support]
      CANONiMAGEGATEWAYLI: Version: 2.1.0.1 [Support]
      Flash Player: Version: 15.0.0.246 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
      CANONiMAGEGATEWAYDL: Version: 2.1.0.1 [Support]
      QuickTime Plugin: Version: 7.6.6
      OfficeLiveBrowserPlugin: Version: 12.3.0 [Support]
      Google Earth Web Plug-in: Version: 6.1 [Support]
      RealPlayer Plugin: Version: Unknown [Support]
      Silverlight: Version: 5.1.10411.0 - SDK 10.6 [Support]
      iPhotoPhotocast: Version: 7.0
    User internet Plug-ins: ℹ️
      Move-Media-Player: Version: npmnqmp 071503000004 [Support]
      Picasa: Version: 1.0 [Support]
    Audio Plug-ins: ℹ️
      iSightAudio: Version: 7.6.6
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
    Time Machine: ℹ️
      Time Machine information requires OS X 10.7 "Lion" or later.
    Top Processes by CPU: ℹ️
          20% storeagent
          3% Safari
          2% App Store
          1% WindowServer
          0% ps
    Top Processes by Memory: ℹ️
      116 MB App Store
      112 MB WebProcess
      60 MB mds
      52 MB WindowServer
      36 MB Safari
    Virtual Memory Information: ℹ️
      3.10 GB Free RAM
      650 MB Active RAM
      286 MB Inactive RAM
      256 MB Wired RAM
      346 MB Page-ins
      197 KB Page-outs
    Diagnostics Information: ℹ️
      Dec 26, 2014, 09:02:06 AM Self test - passed

    You need to get rid of MacKeeper (Zeobit).  Do not use their uninstaller, follow the instructions here ...
    http://applehelpwriter.com/2011/09/21/how-to-uninstall-mackeeper-malware/
    When that is done there does not appear to be a lot wrong if you correct the red ink entries.
    The 4Gb is sufficient for Yosemite though 6 or 8 Gb would be better.  You may find the download slow so be prepared.

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