Video Display Drivers

I own an older model laptop - Dell Vostro 1700. When I upgraded to Windows 8.1 from my true and trusted XP platform, I also upgraded from 32 bit to 64 bit. Today, when I tried to launch my Adobe Premiere Pro, I got the following error message:
Adobe Premiere Pro could not find any capable video play modules
Please update your video display drivers and start again
A cursory look through the Dell support site shows that there are no 64 bit drivers for the Vostro 1700, nor any that are really designed for Windows 8.1. Can anyone help me so I can start using this amazing piece of software (yes, I did complete the tutorial)?
Thank you in advance,
otw

otweilhmayr
What version of Premiere Pro do you have on your Windows 8.1 64 bit? What video card does your computer have?
Put those answers on hold until you get to the Premiere Pro Forum where Premiere Pro users can give you some insights on the matter from the Premiere Pro perspective.
We are Premiere Elements users here.
You have posted in the wrong forum. You have posted in the Premiere Elements Forum. Since you have some version of Premiere Pro, please repost in the Adobe Premiere Pro Forum.
http://forums.adobe.com/community/premiere
or a moderator will be by to move your thread from here to there for you.
Thanks.
ATR

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Hi Delarey,
Please go to the following location and rename the folder to old_folder name
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Access hidden user library files | Mac OS 10.7 and later
Regards,
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>How about it Adobe?
This is a user to user site, with the space provided by Adobe... not Adobe support... see below
Adobe contact information - http://helpx.adobe.com/contact.html and Adobe Knowledgebase http://www.adobe.com/support/
Help for Download & Install & Setup & Activation http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
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Hi Stan.
I had the same problem as you did though I am using Adobe CC. I saw nobody replied to you so perhaps my eventual success on my later version may have applications to the error on your version.
Anyhow, I did all the suggestions found here (Error "Premiere Pro could not find any capable video play modules" | Startup ) first and updated my NVidea card to no avail. Eventually what did the trick was this...
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Error "Premiere Pro could not find any capable video play modules" | Startup

START UP ERROR; Please upgrade your video display drivers.

I recently updated to the latest version of Premiere Pro CC (2014) and when I opened it I got the message about updating the video drivers as it could not find any capable play modules.
I have looked everywhere on how to update the drivers but have found nothing when it comes to Mac OSX.
Please can anyone help?
I am running;
Processor: Intel Xeon
Graphics: ATI Radeon HD 5770
OS X 10.9.3

Hi Lukeknwls,
Try this: Go to the following locations and rename the folder to: "old_folder name".
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Operating System
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The Message from Adobe Premiere:
Adobe Premiere Pro could not find any capable video play modules. Please update your video display drivers and start again.

You have to get a new driver version, if the message is correct. Either from AMD or Samsung, but my guess is from Samsung, because they have a tendency to modify the standard drivers to meet their requirements. However, they also have a tendency to bring those out with huge delays and very irregularly.
Whether it is worth the effort is very doubtful. That Samsung is around 50 times slower than a fast desktop. So if you export a timeline on a fast machine and it takes around 2 hours for the export, it will take around 100 hours on this laptop. It lacks a second 7200 RPM SATA disk, that is absolutely necessary and it lacks ports to correct that deficiency.
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Hi
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I think you did something wrong.
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For the future, please list this information when asking a question
Information FAQ http://forums.adobe.com/message/4200840
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crystalestanley
Premiere Elements 11 on Windows 7 64 bit....
Thanks for the follow up.
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Please let us know if you need any further information or need clarification on anything written.
Thanks.
ATR

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Greetings from Finland.
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edit.
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Message was edited by: lapa

Hi
Please take a look to the settings called Choose what closing lid does. This can be found in the control panel -> power options
On the left you can see this option.
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Furthermore in Advanced Power settings you can find the option called Multimedia settings
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check it out!

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Woody1999 wrote:
Okay, sorry about the wait. Here is my DxDiag report.
Woody
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Display Drivers Error Message

I'm using adobe premier elements 10 [on windows vista 32bit if it's relevant] and i keep getting an error message declaring I have incompatible display drivers. [NVDIA] It's been working fine for quite a long time but has stopped working these last week or so. I've tried rolling back the drivers but that didn't work; I've tried updating the drivers but that didn't work either. Any help you could offer I'd really appreciate

biomechanic1
If you have Premiere Elements 10 on a computer that uses a NVIDIA GeForce video card/graphics card, then do not bother with deletion of the BadDrivers.txt file.
Your answer will reside in rolling back the driver version of the card to about May 2013 in order to get Premiere Elements 10 free of display issues.
All the information that you need (description of issue and how to fix) is in the Announcement at the top of this forum. For your convenience, the following is a copy/paste of what appears there.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you
are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of
troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained
workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce
video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver
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in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this
regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep
up with the Premiere Elements 10 NVIDIA reports http://forums.adobe.com/thread/1317675     Older NVIDIA GeForce
drivers can be found http://www.nvidia.com/Download/Find.aspx?lang=en-us     A February 2014 overview of the
situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
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Any questions or need clarification, please do not hesitate to ask.
Thank you.
ATR

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