Video doesn't play with .MOV files, only hear sound

I have Elements 9 and I just imported my photos and videos from my new camera - Panasonic Lumix DMC FH27 10 Zoom 16 megapix and when I played them in Elements 9 all I could hear is the sound, all conversation, but the video won't play, just a black screen. The file they trasfered with is MOV .  I have Quickplayer installed on my computer already, the lastest version, I just updated.  Any suggestions?   Thank you so much.

Yes, it does. It just doesn't
play i n Elements 9.

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