VIdeo downloaded and payed for from Itunes wont work!!!

What do you do when you pay for a video and it skips not even 2 min into the 48 min clip??

You click the link on your iTunes store receipt and report a problem. They will either refund the amount or flag your account to allow you to download it again.

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Do I need to download and pay for Iwork Numbers App on Mac if I already downloaded it on IPAD

I have Iwork numbers on my Ipad. Do I need to download and pay again to have it on my Macbook for it to work in Icloud?

iPads have a different OS so its apps are different, and will not run on a Mac computer. Yes you need to buy a Mac OScapable copy for your Mac. Practically all software licenses, regardless of publisher, are for installation on one device.

HT1657 Why is only one of the two movies I've payed for from iTunes store refusing to download onto my iTouch 4 gen?

I payed for two movies through iTunes store on my computer, after they were ready to be transfered to the iTouch from my
rental library, only one successfully went through. The other film completely disregarded the attempt to show even a 'loading' bar.

no, i had to leave so i logged out and when i opened itunes on my mac and went into the downloads tab it only had one paused download listed. i resumed the download for the one movie listed and the other one never showed up. its been about two weeks since i initially bought the two movies so i figured something was wrong.

HT1391 My name is Rachel Bennett and all of my music from my I-Tunes were wipe clean form my computer and I do not have any back up files and all the music I download and pay for I do not have any more.My computer is a Vista

My name is Rachel Bennett and all of my music from I-Tunes store was wipe clean from my computer when after my computer caught a virus,so is their any way I'm going to be able to get my music download back to my computer.All the music that was lost I pay for.

For info we are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
What you can redownload for free will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage
Does music show as a category there ? Music can't be redownloaded in all countries, and if you've changed countries since buying it and/or or if it's no longer in your country's store then you won't be able to redownload it.
If music doesn't show there as a category then you can try contacting iTunes Support and see if they will grant you a redownload : http://www.apple.com/support/itunes/contact/

Unable to download and install apps from iTunes store !!!

I am in Bosnia and Herzegovina. When I try to install free or purchase apps from apple iTunes store, i click on the desired app and the window pops up where i need to enter and confirm my data, all goes well until the moment when i need to confirm my details.
Also, since there is no Bosnia and Herzegovina in listed countries (which is really unfair by Apple !!!) i have to use Croatia as my country but when i click confirm data and instead of going to next step and finalizing installation, pop up screen goes black and the only working option left to do is click home button.
I dont know if this issue has to do with the ipad2 i am using at the moment or with the fact that i live in Bosnia and Herzegovina, country not listed in the filling form and therefore i cannot use my address and phone and cc data for shoping or even downloading and installing free apps for my iPad2 ?!?
Could anyone please kindly help me clarify this.
P.S. I am really insulted by the fact that there are some god forsaken countries listed but no Bosnia and Herzegovina. - if it turns out that i cannot get apps for my ipad2 only because i live in B and H, i will return the device and become an ex apple fan !!!
peace all

I am in Bosnia and Herzegovina. When I try to install free or purchase apps from apple iTunes store, i click on the desired app and the window pops up where i need to enter and confirm my data, all goes well until the moment when i need to confirm my details.
Also, since there is no Bosnia and Herzegovina in listed countries (which is really unfair by Apple !!!) i have to use Croatia as my country but when i click confirm data and instead of going to next step and finalizing installation, pop up screen goes black and the only working option left to do is click home button.
I dont know if this issue has to do with the ipad2 i am using at the moment or with the fact that i live in Bosnia and Herzegovina, country not listed in the filling form and therefore i cannot use my address and phone and cc data for shoping or even downloading and installing free apps for my iPad2 ?!?
Could anyone please kindly help me clarify this.
P.S. I am really insulted by the fact that there are some god forsaken countries listed but no Bosnia and Herzegovina. - if it turns out that i cannot get apps for my ipad2 only because i live in B and H, i will return the device and become an ex apple fan !!!
peace all

Importing/Downloading and paying for tunes--please help!

I am in tears right now. I just bought about 21 itunes. However, it seems that only one of them got paid for with my pay Pal account. I wanted to use my redeemed itunes gift card.
Now, I can't understand how to download the tunes in the first place (they don't seem to be anywhere on my desktop) nor can I figure out how to pay for them. The screen says "Credit Card Total $17.82." I'm worried because I'm "between credit cards" at the mo (ATM ate mine last week) and if it "bypasses" Pay Pal and goes to my credit card it will bounce!
Can somebody PLEASE HELP!

OK, I managed to drag and drop the tunes into a folder on my desktop. And I'm attempting to burn a CD right now.
But anyone know about the payment issue?

I downloaded and audio book from itunes on my computer and it will not play

I downloaded Mansfield Park audio edition from itune to my laptop. I download went well but it will not play on my laptop. I have even tried deleteing book and re-downloading but same thing happens.

Welcome to the Apple Community.
Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

How do I download and pay for standalone lightroom?

I've just wasted 30 minutes of my time on the Adobe website trying to figure out how to pay for a standalone version of Lightroom. It seems like the only options on the website are for me to buy via creative cloud.
I do not want to buy via creative cloud. If that is the only option then it has come time for me to part ways with lightroom.
Please help me with where / how to buy the standalone version.
I recognize that it is still possible to buy a standalone version from other online retailers (e.g. Amazon), but it seems INSANE to me that this is the only option.
There has to be a better way...

Products

I downloaded an audio book from iTunes, it works for 3 chapters and then will not play

I'm not sure why it seems like a bad file. Can I Re download it without having to buy the book again or is there a way to just refresh it? I turned off my phone and still no luck

How to report an issue with Your iTunes Store purchase

HT201272 I had to download and pay for the upgraded version of Song Pop TWICE !! I don't like having to do that... I could not find anywhere on the phone where it gives you the option to restore previous purchase...

I would like to get a credit to my account for the 1.99 I have had to spend twice to purchase the Song Pop version that is upgraded. I am sure you can check my account and see that I have purchased it twice.

We are all itunes users just like you. no one here can check your account.
Here is how you redownload past purchases:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

HT203167 I downloaded and payed for a audio book using my I Pad now I can not find it on my Iphone. Do I have to order it again for my phone?

HOw do I get a audio book I ordered tru my Ipad on my I phone

Audiobooks can be downloaded only once. You'll need to sync your iPad to iTunes on your computer to transfer the audiobook there, after which you can then sync it to your iPhone.
Regards.

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

I've just downloaded a sd movie from iTunes with my ipad but the movie will only play for 13s then a msg comes up saying "could not load video! I've paid for it and downloaded the whole thing ! Can anybody help me pls?

Hello Lcw2610,
I would recommend deleting the affected movie from your iPad, and redownloading the movie.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
Download past purchases
http://support.apple.com/kb/HT2519
If the issue persists, please do report the issue to the folks in our iTunes Store.
To report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

I have iTunes installed on a laptop that I use for work, but it's owned by my employer. A new policy my have them deleting iTunes from the machine. If that happens, will I lose all my music? I am an iCloud user and pay for iTunes match.

I have iTunes installed on a laptop that I use for work, but it's owned by my employer. A new policy my have them deleting iTunes from the machine. If that happens, will I lose all my music? I am an iCloud user and pay for iTunes match.

If they just delete iTunes, the music files should still be there. I suggest making a backup of them though. Locate your iTunes folder (The one that contains your library file) and just copy the whole thing to your Documents folder or wherever you like (Just not in the same directory of the original folder otherwise the computer will get confused and could confuse your iTunes library). Then you will have a backup of all your music, plus if you purchased it from iTunes, you will still have it linked to your Apple ID so you can re-download them to any computer with iTunes on it when you feel like it.

So I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

so I've downloaded a tv series from iTunes onto my macbook pro, for some reason the episodes on my iTunes won't play at all. no sound and no images. any suggestions and help?

Hi,
As you have match, I suggest that you create a new library by holding ctrl whist launching iTunes. Select create new library. Sign into iTunes Store and activate match. You will now have access to your music and will be able to stream your music.
Options : get a new external drive formatted for mac and either download music from match or copy music from old drive to new one. Alternatively you could reformat old drive and download music from match - I would not be comfortable using this option as it means erasing drive before being able to use with mac.
Jim

HT1751 Few days back i bought 8 ringtones from my iphone application for itunes and when yesterday I sync it with itunes all my ringtones washed off. I tried to again download the same ringtones from itunes then it again asked for payment. Why?

Few days back i bought 8 ringtones from my iphone application for itunes and when yesterday I sync it with itunes all my ringtones washed off. I tried to again download the same ringtones from itunes then it again asked for payment. Why?

Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

VIdeo downloaded and payed for from Itunes wont work!!!

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