Video Email Attachments won't play on my Iphone 4S

My Wife took a some videos of our dogs (on her Iphone 4S) and emailed them to me on my Iphone 4S. the videos won't open, they start to and close after a second or two. anyone have this issue before/recommendation to fix it?
Sending via text is not an option since i am deployed overseas.
Emails open and play on my laptop just not the phone
any help you can give would be greatly app.
respectfuly,
Csque6

QAWizard wrote:
I've rebooted.
As in power OFF/ON?
Have you tried a Reset? (press and hold Home and Sleep/Wake buttons until you see the Apple logo then release).
You can also connect to iTunes and:
Right-click on iPhone name and select "Restore from backup", which does not erase any data other than re-load your last backup, or
Select Restore, which will erase your iPhone and re-load the OS.  At the end you can re-load your last backup to save you from having to re-do all the settings and preferences, and you don't lose app data, texts, camera roll, etc.
As above, Restore but don't load your last backup.  This will erase everything and you'll set it up as a new iPhone, which means re-doing all your settings and preferences, and losing app data, contacts*, etc.
*Contacts can be restored if you're using Exchange, or if your computer contacts are up to date, or if you use a 3rd party app to extract your contacts from your iPhone before you Restore.
One of those will fix your issue, but only do the last one if the others don't help.

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