Video File from PC will transfer to Playbook but will only play sound note picture

I have trnasferred vidoe files from my laptop to Playbook, but whne I play the file on Playbook only the sound plays not the picture? Any ideas out there?

I find MP4 to work the best for videos
Media types that are supported on the BlackBerry PlayBook
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Video File from PC will transfer to Playbook but will only play sound note picture

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