Video files show as 4:3 rather than 16:9

I am a complete novice with video editing and have just bought premiere elements to create DVDs with my new camera!
It's a Panasonic SDR-H20, non HD, mpeg 2.  I 'get media' via USB2 and AVCHD, DV capture, D1/DV PAL Widescreen 16:9, 720 x 576,
but it comes through as 4:3. I can set titles, etc, and burn DVD ok but can't figure out the aspect ratio problem. I have tried Ulead 6 in the past
and 16:9 is no problem, Thanks

If the Project Presets are correct for the footage, and the Capture is via PE, and there is still a problem, you might wish to check your camera's settings. There could actually be two: one for the capture, and another for the Export/transfer.
As there are several variations on "widescreen," it might also help to know exactly how your camera handles that. This would be info in the manual, as I doubt that the Web site would go into enough detail to define what the mfgr. means by "widescreen" with a particular camera. Unfortunately, too many mfgr's. use different terms for different things. Same with 24p and 24pa. Depending on the camera, you could get one of several true frame rates.
Good luck,
Hunt

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