Video Freezes in Firefox. Also links from email don't work(404) (same link works in chrome)

Most videos freeze after 5-15 seconds if the mouse is not hovering (and moving) in the video window.
Also many sort URL links from email (Open in new Tab) fail with 404 error. Videos don't freeze and same links work fine in Chrome.
Searched problem using Google and followed several pieces of advice -- same problem.
Removed all add-ons and extensions - same problem.
Removed Firefox 24, Reinstalled using latest version 25 (import nothing) -- same problem
Replaced Firefox with version 22 and it seems to be working fine.
Dell Latitude E6430
Windows 7 Professional Service Pack 1 (64 bit)
16GB Ram

'''Try Firefox Safe Mode''' to see if the problem goes away. Safe Mode is a troubleshooting mode, which disables most add-ons.
''(If you're not using it, switch to the Default theme.)''
* On Windows you can open Firefox 4.0+ in Safe Mode by holding the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac you can open Firefox 4.0+ in Safe Mode by holding the '''option''' key while starting Firefox.
* On Linux you can open Firefox 4.0+ in Safe Mode by quitting Firefox and then going to your Terminal and running: firefox -safe-mode (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
* Or open the Help menu and click on the '''Restart with Add-ons Disabled...''' menu item while Firefox is running.
[[Image:FirefoxSafeMode|width=520]]
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshooting extensions and themes]] article for that.
''To exit the Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
Please report back soon.

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Links from emails in MacMail no longer open sites on Firefox

Since updating Firefox, links from emails in MacMail no longer open sites on Firefox; I click on them, it goes to Firefox, but no page opens. Is this a problem caused by the latest security upgrade to Firefox? It happened immediately after I downloaded it. I'm running Mac OSX 10.6.6.

The irony that you sent me an email to confirm my post...by clicking a link... is not lost on me.

After the Firefox update this week (Sept 7?) links from emails won't open. I get an error message. So I've temporarily set IE as my default browser, and the links work.

After the Firefox update this week (Sept 7?) links from emails won't open. I get an error message. So I've temporarily set IE as my default browser, and the links work.

Hi everyone, I have Snow Leopard 10.6.8. I have been very very frustrated by this problem. [I could not create new windows, and anything that opens new windows, such as trying to see what Add-ons you have etc would not work]. I read about changing screen alignment to the top... I have one screen so the option does not exist. The above messages would not fix this problem. I searched hard and did find a solution in the end. I read stuff about removing Add-ons until the problem is fixed, but its simply not the case.
First of all open Firefox. next go to options: Help --- 'Restart with Add-ons disabled'. Tick the box for add-ons, restart firefox. Next go to Tools --- Add-ons. Next (In the Add-ons Manager' click on 'Plugins' on the left hand side pane. Look for the small blue writing that says 'Check to see if your plugins are up to date'.
Now notice it should say 'Missing Flash'. "For your safety, Firefox has disabled your outdated version of Flash. Please upgrade to the latest version". I followed this, reinstalled Flash and it now works as it always did, no problems. For people where the above fix didn't work, try this one out. Hope it helps people!
:o)

How do I make Firefox 4 the default browser? Whenever I open a link from email, it opens in the older version of Firefox.

I followed the installation instructions for Firefox 4, after I had the earlier version. Whenever I open a link from email or other programs, it opens in the earlier version of Firefox, not Firefox 4.

You'll need to get the Actions dialog to appear and check the use as default action at the bottom of the list. One of the common ways to get this to appear is to follow a link from an email program or a soical network app like Facebook or Twitter.

Startpage ok,now links from email are not.

Startpage ok now but can't access links from email. Everytime I do this I'm asked to make changes to the computer then an error box appears,I click ok and Then it works.this happens every time on every email link

Check for problems caused by DDE.
*http://kb.mozillazine.org/Windows_error_opening_Internet_shortcut_or_local_HTML_file_-_Firefox
You can also try to redo the default browser setting.
*http://kb.mozillazine.org/Default_browser
*https://support.mozilla.org/kb/Setting+Firefox+as+the+default+browser+does+not+work

Open link from email now takes 60s after upgrade to 14.0.1

Firefox has been set as my default browser and so will open links from emails. In the past this happened pretty quickly providing I already had FF running. Now, after the 14.0.1 update, a new FF window opens (irritating but can live with that). Then there is a 60s wait before the page opens (a timeout somewhere?). It seems to be independent of the site visited (I checked with my own site among others as it is nice and simple). I also get the long delay if I ask the mailer to open the email in a browser (for messages containing HTML). The same sites open quickly if I simply type the URL on a run command line.
I'm running Windows XP sevice pack 3. My mailer is Pegasus 4.4.1 (admittedly a bit out of the mainstream!). Perhaps someone could suggest an additional test to narrow down and then hopefully solve the problem. I've had to make IE my default browser for now as I often use a browser for messages containing HTML.
TIA

Thanks, but safe mode does not alter the behaviour and I've only ever had the default theme.
The delay really is pretty much exactly 60s. Surely this is something timing out. Is that not an important clue?

Links from emails suddenly stopped opening?

Why has opening links from emails stopped working?

Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost.

Flash Videos Freeze in Firefox

Hi,
I have an HP 6730b Laptop which I've recently re-installed due to an SSD upgrade. The laptop is now running:
- Windows 7 Professional 64-bit SP1 with all the latest updates.
- Latest Firefox 27
- Latest Adobe Flash 12.
The problem is that, whenever I try to play a video that uses flash in Firefox (e.g. youtube, news.bbc.co.uk), the video freezes as does Firefox. The only way to shut it down is then to kill the process in task manager. Note that Firefox doesn't actually crash so no crash log is generated.
The following is what I've tried (all with no affect) in trying to solve this issue:
- Disabled Flash ProtectedMode.
- Uninstalled Flash completely (using instructions from Adobe: http://forums.adobe.com/thread/928315) and re-installed.
- Uninstalled and reinstalled Firefox.
- Disabled Hardware acceleration in Firefox
- Disabled Hardware acceleration in Flash settings (right click on Flash App -> settings).
- Updated Video graphics card drivers to latest version (Intel Series 4 Express Chipset).
At this stage, I'm still without a solution. I would like to stick to using Firefox as it's my preferred browser but I'm running out of options. Ironicially, Internet Explorer works absolutely fine on the same laptop.
Any help would be appreciated.
Thanks!
Joe

Hi Joe,
Thank you for contacting Mozilla Support. And you have tried all the workarounds that this forum has in the knowledge base. The past update to 11.3 had a work around, but I am not sure if it is no longer valid.
*This was the temporary work around for the last version[http://forums.adobe.com/thread/1018071#TemporaryWorkaround]
It is also possible to submit a report the next time that it crashes.
Please follow the steps below to provide us crash IDs to help us learn more about your crash.
#Enter ''about:crashes'' in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
#Copy the '''5''' most recent Report IDs that start with '''bp-''' and paste them into your response here.
[[Image:SubmittedCrashReports-Win7|width=520]]
 
Thank you for your help!
More information and further troubleshooting steps can be found in the [[Firefox crashes - Troubleshoot, prevent and get help fixing crashes]] article.

Can't open links from email

I'm using Firefox 29 on Win7x64. It's my default browser. Sometimes, when I try to open a web link from Outlook email or Yahoo email, the link does not open. Instead, Firefox opens a process every time that I click, but does not open the link or even a page. If I try to open another Firefox instance by clicking the shortcut, yet another process starts, but a page does not open. Safe mode does not help. The only resolution thus far is to close every process or reboot, and then re-install Firefox. This issue began in v29 or the one just before. I also have tried suggestions posted to the forum. Thanks!

I've tried this several times. It works for a while, but the issue recurs. Resting Firefox never is a good solution for any Firefox issue.

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When I try to open a link from an email it gives me a choice to open but when I choose open it won't! I used to be able to click right on a store or anything and it would open connect to the store. Very strange

Hi
It shows just 4 always as an option in the "open with" lsit. Also I haven't downloaded any apps for a while so why would it start now?
Do you know how I can estabilsh how many apps are counting toward this 10 and what they are?

Click url links from email (thunderbird) don't work.

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Since posting, I figured it out with a google search - to simply find a way to identify firefox as my "Default browser" - apparently, any time you update windows or do add-ons from Bill Gates, he makes your computer take IE the default browser - so the clicking doesn't work from email on firefox. So, I went into the control panel for "default programs" and clicked again to make Firefox the one, re-booted and everything works fine now. I suspect that many people will find this approach very helpful when they get frustrated with the same problem. Thanks google!

Zzxc: Links from email and web pages

When I click on an email link - Firefox opens two browser windows - My homepage AND the page relating to the link. Tried setting up DNS and that hasn't helped. This problem began with version 3.6 and none of the subsequent updates have addressed the problem.
== Operating system ==
OS 10.5.8

The suggestion to change the DNS server was to address the problem with "Server not found" appearing part of the time. Is this still happening?
Both tabs opening when clicking a link from e-mail is a known problem in Firefox 3.6.x versions. It has already been reported - and is currently targeted to be fixed in the next major version of Firefox (4.0).

Links in emails don't open in Firefox 33.1.1

I read the previous thread about this problem under FF 32 but wasn't able to respond there, so I'm starting a new thread.
I have had this problem for some time, back under FF 32. I even downloaded and reinstalled FF and when that didn't work, did the reset procedure. The update to 33.1.1 hasn't helped.
I'm running OS X 10.6.8 and Apple Mail v. 4.6. I keep FF open on my desktop after starting it. Usually it works OK when first started but then stops opening links or becomes erratic, sometimes opening them and sometimes not.
Any help/suggestions/news about this issue will be much appreciated.

Hi, MaryRB!
Let's try this first, and see if it fixes anything:
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes).
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu:
*In Firefox 29.0 and above, click the menu button [[Image:New Fx Menu]], click Help [[Image:Help-29]] and select ''Restart with Add-ons Disabled''.
*In previous Firefox versions, click on the Firefox button at the top left of the Firefox window and click on ''Help'' (or click on ''Help'' in the Menu bar, if you don't have a Firefox button) then click on ''Restart with Add-ons Disabled''.
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
When the Firefox Safe Mode window appears, select "Start in Safe Mode". 
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, theme, or hardware acceleration. Please follow the steps in the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.

I just starting getting 2 windows opened every time I click on a link from email one is the link and the other is home page is there a way to correct this

when I receive a email and I click on a link to open it in my I receive one window with the Google start page and another goes to the link that I clicked on. Is there a way to fix this so it only goes to the link that I click on instead of opening 2 windows

Start Firefox in [[Safe Mode]] to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
* Don't make any changes on the Safe mode start window.
* https://support.mozilla.com/kb/Safe+Mode
* https://support.mozilla.com/kb/Troubleshooting+extensions+and+themes

How do I have my links from emails immediately go to mozilla

The internet links from the emails go to Safari and I want them to transfer to Mozilla.

See Here > Photo Stream FAQ
From Here > http://www.apple.com/support/icloud/photo-stream/

Video Freezes in Firefox. Also links from email don't work(404) (same link works in chrome)

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