Video Freezing Issues

Graphics Card
ATI Radeon HD 5450
Latest version of the Driver
Operating System
Windows 7 64 bit
Issue Explained
Whenever I try to start any Video Outside Google Chrome my Graphics Freeze (no cursor movement, no alt crtl delete, no commands) and I have to hard restart my computer. I have updated my DirectX multiple times. And have uninstalled and reinstalled I have tried to start Videos threw Mozilla Firefox, Palemoon, IE8, and Windows Media Player and all of them Freeze my computer resulting in a Hard Restart. I have troubleshooted this problem with multipul people and the same problem keeps happening. I would like to stress Videos work just fine in Google Chrome Browser aswell. Which is the reason why I am posting it here as I know Chrome has a different Flash player so It makes me think its a Issue with how Flash Player is talking to my Graphics Card.
CPU Details
AMD Anthlon(tm) x2 220 Processor 2.8 GHz
System Memory Type & Amount
5G kingston Ram (4g+1g)
Please I am starting to get desperate as I have been trying to resolve this issue on my own for the past month. Thank You

That HTML 5 video isn't using Flash, so I suspect something at a lower level is causing problems (hardware, drivers, etc.) You might want to try using the 13.3 beta drivers to see if they help.
http://support.amd.com/us/gpudownload/windows/Pages/radeonaiw_vista64.aspx

Similar Messages

Video Freezing Issue

So I have the 2.53ghz late 2009 Mac mini, and I have it hooked up to my 40" TV via a mini displayport + USB audio to HDMI adapter (by kanex). While playing video, be they in the flash-based Hulu app or even QuickTime, the video will freeze and the audio will continue. All the while, the spinning beachball spins. The weird thing is, the second i hit option-command-esc, the video unfreezes and essentially fastforwards through anything i missed during the freeze period to where the video is supposed to be. The system is fully up to date and this has been going on for quite some time.
Part of me wonders if it's due to the display adaptor....after i got the mini in december, i kept getting the "you need to restart your computer" message, and it seemed to always happen on screensavers. When i completely disabled screensavers, there were no more system crashes.
Any little bit of help would be greatly appreciated.

How did you come upon that solution to hit command-opt-esc? Was it by trial and error?
It sounds like maybe another process is active and the key combination is killing the interfering process. Perhaps use the Activity Monitor and see if something is running that you don't expect.

MSI Neo2 K8N Platinum - Freezing Issue during games

First off greetings to everyone on these forums...
I purchased the MSI Neo2 K8N Platinum motherboard from NewEgg back at the end of March to compliment the AMD 64 "Winchester" processor that I also purchased at that time to replace a slightly older AMD XP "Barton" system that was using the Abit NF7-S motherboard. For the past month I have been fighting an unusual and highly irritating issue that I have noticed during game play and have tried everything that I know of and more in an attempt to remedy this issue, but to no avail. This is the general background of the situation and now I will descibe in greater detail as to what this issue I am referring to is and the symptoms of this issue and some of the various methods used to remedy this issue.
The issue is that while play a game the system experiences a short 5-10 second freeze during the game randomly, but usually several times an hour. During this freezing the sound would loop and as suddenly as the freeze occurs it would cease and the game would continue on as if nothing happened. However, sometimes this would result in the system freezing outright after this short 5-10 second freeze... but it does not feel like a total system freeze, but rather a video freeze as the sound continues and I still have keyboard control... but this does require me to force a manual reboot of the machine itself. I have scowered the internet and various forums in an attempt to find what the issue was and use various methods to remedy this issue, but so far nothing has worked in my favor... but it does seem like this issue has been plaguing other users with the MSI Neo2 Platinum motherboard. Below are some of the methods that I have used in an attempt to solve this issue:
*Default Clock for CPU/Memory/GPU; Over/Under Clock for CPU/Memory/GPU
*Increased voltages to CPU VID, AGP, and Memory
*Disabled/Enabled AGP Fast Writes
*Increased AGP Aperture from 64MB to 512MB
*Enabled/Disabled ATI/nVidia Speedup option in BIOS
*Forced AGP clock lock to 66-67mhz
*Relaxed/Aggressive memory timings
*APIC enabled/disabled
*Gate A20 turbo/normal
*Disabled all unneeded onboard components (Realtek NIC, Sound, SATA)
*Disabled nVidia MAC and attempted to use 3Com Gigabit PCI card instead
*Swapped HDD Cables
*Tried PCI Sound Card (SB Audigy2 ZS Gamer) in PCI Slots 3/4
*Tried video drivers from 71.89 Official to 76.45 beta modified drivers
*Tried 5.10 official nForce drivers to remixed 7.02 nForce drivers (5.10 drivers uses 4.36 GART, higher drivers uses the 4.40 GART)
*Applied all the latest updates from Windows Update Website
*Reinstalled Operating System (Windows XP SP2) 5 different times clean with various settings (APIC on/off, etc...) and different drivers.
*Installed Audio Card (SB Audigy2 ZS Gamer) with older and the latest drivers available from Creative's website
*Replaced PSU (Previously was a Thermaltake 420watt PSU, 18A +12v) with a OCZ Modstream 520watt PSU (28A +12v)
*Video card is KNOWN working from previous build (AMD XP 3000, Abit NF7-S)
*Hard Drive is KNOWN working from previous build
*CD/DVD-ROM drive is kNOWN working from previous build
*Heat is not an issue... all components temperature is well below rated level, the only unknown is the chipset temperature (it has a active heatsink and seems to not be hot to the touch, applied AS5 to it anyway)
*Used latency tweak to the video card
*Used Rivatuner to force constant performance level
*Tweaked BIOS to force even clock rates and forced 1.4v to the GPU Core
*Used original GPU BIOS
*Used MSI Neo2 K8N Bios 1.4 - 1.8 and modified BIOS 1.8
*No background applications are running (not even antivirus)
*Used application to force maximum refresh rates for my monitor
*Memory passed MemTest86+ for over 24 hours
*System passed Prime95 and SuperPi for over 24 hours
*System seems stable in all non gaming related applications
*Checked through various troubleshooting procedures
*Disabled SBDRVDET.EXE using MSCONFIG
*There are no IRQ conflicts outside of PCI system management sharing IRQ11 with the NIC and USB... in APIC there are no IRQ conflicts what so ever. Regardless neither method worked
*Installed AMD 64 drivers from AMD
*Disabled DEP in boot.ini
*...and many other various tweaks and modifications.
System Specifications
CPU - AMD 64 3200+ "Winchester", using Thermaltake Silentboost K8 and AS5
Motherboard - MSI Neo2 K8N Platinum (nForce3 250GB Ultra) - Using Bios version 1.8
Memory - 2X 512MB Corsair XMS TwinX1024-3200C2PT (2 Modules, Memory Slots 1 and 2 used)
Audio - Sound Blaster Audigy2 ZS (PCI Slot 3 used)
NIC - Onboard nVidia MAC, Disabled Realtek NIC
Video - XFX Geforce 6800NU 128MB AGP (BIOS Rev 1) - NV Silencer 5 and AS5
Case - Thermaltake Damier Series 5000
PSU - OCZ Modstream 520watt (28A +12v rail)
HDD - Western Digital 1200JB 7200rpm IDE
DVD-ROM - Lite-On 16X DVD-ROM
Floppy - Mitsumi 1.44MB 3.25"
OS - Windows XP SP2/DirectX 9c
I have been fighting this issue for well over a month now and I am frankly nearly out of ideas, this does not necessarly prevent me from playing games, but this does interfere with the games I do play (especially online games). I do demand absolute stability from the games that I play and this issue only began AFTER I upgraded to the new motherboard, processor, and memory. The only thing I have not tried is something that I do not have access in attempting on this motherboard, and that is increasing the voltage to the chipset.
Here is my theory on what is going on is that I believe is there is a fault with the chipset on this motherboard and this is manifesting itself while I am playing various games on this system. Of course I would like to try increasing the voltage to the chipset as that would increase stability, but there is no option in BIOS to increase the chipset voltage like the previous motherboard I had (Abit NF7-S). It is possible that either a) the chipset is at fault and is causing me this issue or b) the chipset is not recieving enough voltage.
My question to the rest of you is this, what do you think the problem is and what ideas do you have that I may try that I have not tried yet. Additionally if there is nothing else that I may try should I attempt to RMA this motherboard and will that help, and is there any other versions of this motherboard that I should be aware of. I would appreciate any response from a MSI representative and any comments from those that may have positive suggestions for my issue. Thank you in advance for your time and any help that you may be able to render.
The GameMaster...
*EDIT* Added additional methods attempted... (there was a lot... so I did not remember everything that I have tried)

Quote from: dacull on 25-May-05, 16:06:33
Does it only happen in online games, or can it happen in all games? One thing to make sure of is to turn off CRC checksum offload in your NVidia MAC properties (everyone do this, it is incorrectly calculating checksums which leads to servers ignoring your packets). However as you have tried a different network card you can discount this theory.
For me it looks like the biggest culrpit is your 6800NU, i have read alot of bad things about the NU and you have a low bios revision there, just because it worked well against your old chipset doesnt mean it will work well against your current chipset. Sounds like a BIOS fix is needed as some timing is out somewhere.
Ensure Spread Spectrum is off (and as you have already pointed out Fast writes, ATI NV Speedup) and your card is running at default clock.
As a test beg/borrow/steal another graphics card (preferably nvidia) and see how it goes so you can narrow in on your video card.
It is not just one game, but it is more prodominate in certain games than others... the game in question here is Planetside... though I stuck a demo of Unreal Tournament 2004 on a loop bot match and it seemed to have locked up after 4 hours (not sure how many times it experienced that 5-10 freeze as I went to bed). As for the video card it was KNOWN working from a previous build in those same games (Previous build was a AMDXP3000 and a Abit NF7-S nForce2 motherboard). The only components different in this build is the AMD64, the MSI Neo2 K8N, 2 new sticks of Corsair XMS to replace the Corsair ValueSelects, and the SB Audigy2 as I would never use a software codec audio solution. Spread Spectrum is LOCKED in BIOS and disabled... ATI/nVidia speed up was disabled from the start... and I tried the Video Card at default clock, over clocked, as well as under clocked and the same issue resulted... as I said before it is NOT the video card.
There are two other things I could try is use my old Geforce4ti 4200 and see what happens... or even try out WindowsXP 64-bit edition as someone earlier suggested. I wish I could find a new BIOS for my XFX 6800NU, but there there is only the revision 1 BIOS that I was able to find. The mystery continues...
The GameMaster...

Video freeze with Fast User Switching

I can't seem to find anything on this specific topic in the forums, but it's plagued me pretty much since I got the i7 iMac a year ago. The problem is this: when I have more than one account logged in via Fast User Switching, the video will freeze on me. Details:
* by video I mean not the display as a whole, but any video content that is playing -- YouTube, iChat video, etc.
* only the video freezes. Audio keeps playing.
* if I close the other user account, video will resume its normal functioning.
* if I constantly move the window in which the video is playing, it will keep playing.
* if I switch away from the window and return, the video will play again for a brief second.
Those last 2 I find especially puzzling, and they lead me to believe that somehow the computer or the video card somehow is "forgetting" that it needs to redraw the video.
I brought this issue up to a very friendly and helpful Apple rep who suggested zapping the PRAM, which did help for a couple of days but even a restart will do the trick for a while.
Anybody else seen this issue? Any solutions?

Same here. Not specific to 10.7.x, had it in 10.5 and 10.6 as well. The problem is made worse when also using Screen Sharing. All video is stalled (audio plays on). Sometimes the video continues when the mouse is moved. The video also continues when the system volume is changed using the keyboard.
And with all video I mean really all video. Even transitions in the login screen pause until I press the volume keys.
Usually there is no problem with one specific user, and the stalls can usually be fixed by logging that user out, as if that user somehow "owns" the video of the Mac.
Very annoying, and I do hope someone has a solution.
Any specific stuff the other me too's here have installed? I've got Flash Player, Click2Flash, Perian, SizzlingKeys, Flip4Mac for instance.

Weird video freeze / Preview Blacking out?

Hi everyone I am just wondering if any of you ever got lockups from videos? Sometimes if i just highlight a video clip (browsing in column view) and my MBP would just freeze up while generating the prview on the right side! Like complete freeze and it happened few times already really annoying. What could be the cause of this could it be video card?
Also I read comics in Preview in slideshow mode (full screen) and sometimes after a while when changing from 1 pic to the next the screen would stay black and i get the "beach ball" =P I can't do anything to get out of it even though I could still hit the POWER button and select SHUTDOWN but nothing happens after that and then I can't bring up the SHUTDOWN menu any more...could this b video card issue as well?? This is kinda like freezing but not really...had to force power off =(

it's not solved but haven't appeared recently

Video Freezes

Greetings,
I've recently swapped from a laptop to a desktop and am having issues with my logitech c270 and Skype. Everything worked perfectly on my laptop, but now my video freezes a few minutes into every call that I make or receive. Sometimes the video will unfreeze after 5-30 mintues and some times it will not unfreeze at all.
I have tried all of the solutions and suggestions that I can find. I can currently running Skype 6.21 and have the most up to date drivers for the webcam. I've even tried the registry patch that was posted on these forums a while back for other people experiencing the same issues with the c270.
Here is my DxDiag.
Attachments:
DxDiag.zip ‏7 KB

My local preview does not freeze.
Here are the logs.
Attachments:
debug-20141025-2012#1.zip ‏4662 KB

Video Freezes and Stays Frozen

Hello,
Every single time I use Skype my video freezes after only a few seconds. Sometimes it will unfreeze after a few minutes and sometimes not at all. I am currently using Skype 6.21 and have a logitech c270. The c270 works fine with my laptop. I would greatly appreciate any help that would resolve this issue. Thank you.
Here is my DxDiag and logs.
Solved!
Go to Solution.
Attachments:
DxDiag.zip ‏7 KB
debug-20141025-2012.zip ‏4662 KB

Try to uninstall the currently installed Skype version and install the previous 6.14.0.104 version using the download links provided here:
http://community.skype.com/t5/Windows-desktop-client/ASUS-USB2-0-Webcam-not-recognized-by-Skype-6-18...
Make sure to disable automatic updates:
Tools -> Options -> Advanced -> Automatic updates ->Turn off automatic updates

I am still having problems with my music videos freezing (all purchased from iTunes) since the update. Have restarted, rebooted etc. and it is worse than before. Help! Spent a lot of money on these and they won't play properly.

I am still having problems with my music videos freezing (all purchased on iTunes) since the update. The first day of the update, no problems...played 6 hours of music videos and no freezing. Today...every single video froze!!! So frustrating! I rebooted, restarted, powered down and no help. I would appreciate any suggestions. Thanks.

I don't know how to do this without using a mouse point.
This may help, http://www.computerhope.com/issues/ch000542.htm
As for question #2, you call tell how iTunes is sorting songs by the up or down arrow next to a header name.
Even the original order that the songs were entered or date added or last played can be sorted.
Much easier with a mouse or touch pad.

IDVD unexpectedly quits and/or video freezes during burn

Please help! I'm going crazy trying to get a completed video project burned onto DVD. I have three video programs (one is a slide show), all created in Final Cut Pro and saved as either Final Cut Quicktimes or Quicktime movies using H264 compressor. The programs are imported into iDVD 4.0.1 (they cumulatively amount to less than one hour). Two different things are happening. Sometimes, iDVD churns for 16 hours, spits out the DVD, and says it unexpectedly quit. The DVD plays, but the slide show program freezes about 3/4 into (audio continues but video freezes). Other times, iDVD churns for hours and hours, only to quit and spit out a blank DVD.
This has never happened in the past. I've never before had trouble burning DVDs. The only change I recently made was this: I changed the name and password of the administrative account user. Also, this computer was iSync'd with another mac and about a week ago, all my preferences disappeared and programs opened as if for the first time (although nothing on the hard drive was lost).
Here's what I've tried: MacSweeper (although it has authenticaltion problems - I authenticate and then everytime I try to run it, it says it's not authenticated, so I can't tell if it's working), MacJanitor, I've checked all the preference settings and nothing comes up in error. I've also tried the Easter Egg approach and I got the same result (freeze 3/4 through).
Here's what I have: iMac G4, 800 MHz CPU, 1 GB memory, OS X (10.4.2), iDVD 4.0.1.
The slide show program is the only one messing up on the burned discs. Do you think it has anything to do with the new H264 compressor (in the past I've never used that, and the other two programs - which are fine on the DVD - are Final Cut Quicktimes).
Help me please - before I do something violent to this computer!!! Thanks for any advice.
Shannon

Thanks for your suggestions, David. My remaining issues are these, and anyone with ideas is welcome to chime in here:
First, I've never encountered this problem in the past, even with the same amount of available disc space. It seems like the Tiger upgrade is what's causing the problem, but so far it's been impossible to isolate. Has anyone heard anything about this or found a permanent solution?
On that same note, I understand what you're saying about an external drive. I don't have one, and it seems superfluous that I should need to spend money on one when this process worked fine a year ago. But I guess I'll try it if nothing else works better.
Second, fortunately, I wised up to the Disk Copy solution to make back-up copies of my ONE usable DVD. But I'm extremely concerned that I will encounter this same problem the next time I need to burn from iDVD. I have no idea why this one disc worked and all my other attempts failed. There must be something identifiable going on in all these similar cases, and it doesn't make sense to me that the permanent solution lies in somehow working AROUND iDVD instead of through it. And I guess I won't spend the money to upgrade to iLife '05 if the possibility exists that this problem will persist.
So there are my lingering concerns and frustrations. For now, I'm walking away from this project with exactly ONE useful DVD produced from iDVD out of approximately 20 attempts. Something's wrong with this picture. Ugh!

Video freezes when exporting to Full Quality

[Background: I've been working on a video project in iMovie HD that I'm doing in pieces - exporting each section of the video at full quality when it's done, so that later I can put them all together in a new project.]
Lately I've been having major problems exporting to full quality Quicktime files. The exported video freezes a few frames in, though the audio continues to play normally. This does not happen if I save it to a smaller quality, say, Web Streaming.
I'm having trouble seeing a pattern in how/why/when this happens, too. I have successfully exported movies to full quality both before and after movies that export incorrectly. The first project that had this happen, I decided to reassemble bit by bit to find out if something specific was causing the problem. Turns out that Full Quality exporting started having this problem if I had added titles. After jumping through something like 50 hoops - exporting little pieces, reimporting, exporting just the titles, etc., etc - I managed to work around the issue. Bit of a headache but all seemed to be well.
BUT, the frozen video problem soon happened again. The next time I had this trouble exporting, there were no titles in the project at all, and the problem instead occurred once I added music. So there does not seem to be a pattern within iMovie itself. This makes me think it's either a Quicktime problem or something to do with my computer itself. I have 2GB of memory, 37GB of space left on my hard drive, and I'm running Quicktime 7.4.1 and iMovie HD 6.0.4.
Please help! I'm on a bit of a deadline, too. This is driving me crazy!

Thanks Matt. I am in the same boat as many people have obviously been in - trying to burn a DVD to a film fest deadline of tomorrow, and after 4 hours of trying to make a disk image, getting 'error during burn'.
I have one question.
a) In imovie, I clicked the 'create iDVD' button to create this project - which has problems burning.
b) Now if I simply try to drag that .mov file into the iDVD pane as you suggest, is that identical to what I have done in a) - in that we're operating with the same basic animal. Of so
c) I should try the process of exporting to .dv, reimporting to new imovie, redoing chapter markers and THEN dragging the package .mov to the iDVD pane - hoping that chapter markers are preserved.
Oh ... someone said one should try to save the .mov as a sel contained file. is that necessary?
Thank you for sitting in front of you Mac!

Why I am experiencing video freezing using FaceTime.

Using an iMac intel OS 10.6.8 and connecting to MacBook Pro with FaceTime, I experience video freezes and broken audio. The other party (MacBook) does not seem to have the same issue leading me to believe it is something to do with the iMac. I tried restarting prior to the FaceTime session but this did not help the problem. I am connected via wire to a cable modem. I haven't found any references to this issue in the help menu nor any forums at this point. Any thoughts?

This article might help. Especially note the troubleshooting section towards the end.
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-facetim e-set-up-use-and-troubleshooting-problems/

Videos freezing when streaming from router

When i stream higher resolution videos to my TV or PC, from the usb stick attached to my router(linksys EA4500). The videos freeze, then playes again, then freeze, etc. I have no problem with lower res. videos or music. Could there be a firmware update to solve this problem, or is it a hardware issue?
regards, jorgen.

alarissa491 wrote:
The connection is wireless. The router is app. 4 metres away. There is only a thin wooden wall between.
I don't know how to check if the tv can see the 5 ghz. The internet on the TV works flawlessly.
regards, jorgen.
I see. It is better to connect your TV to the 5 ghz network if the TV can see it. 5 ghz is designed for video streaming. Since your accesing or viewing high resolution vidoes from the Virtual USB, the TV should be connected to that network. What firmware are you using? Are you using the Classic Firmware or the Cloud Firmware?

Full screen videos freeze - computer doesn't

Hi everyone,
Whenever I try to watch a video in full screen mode (YouTube but other streaming sites as well), the video freezes. The audio keeps going, I can click the buttons on the bottom bar of YouTube videos, for example, although they do not move as they normally do. I can exit full screen mode by pressing Escape or the button on the video and when I do, the video has moved on just like the audio has, and everything seems to work fine. It's the video in full screen that freezes, not the computer itself.
I hope someone knows how I can solve this!
Regards,
JMS7.

you can't buy a gpu as such, as this is soldered to the motherboard. You would need a motherboard change.
But you can purchase a post warranty maintenance agreement (as said by mark_lenovo in the first post in that link), and then get the laptop fixed once the warranty is activated. This will be the cheapest way to fix this issue (if you want to still use your laptop that is).
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Itunes Video Quality issues and crash in Windows vista

When using itunes listening to music works great, however when i play music videos purchased from the store they keep on skiping and after a while itunes will close and a message from windows will appear saying the software stopped working. when the video is playing the sound is fine and plays quite happily in the background however the video freezes and jumps.

Have you tried this article:
Troubleshooting iTunes for Windows Vista video playback performance issues
http://docs.info.apple.com/article.html?artnum=305392

Audio/video freezing

My audio and video freezes after a few seconds of playing. Even the key strokes seem to stop after a few seconds of typing.
Once the audio stops on a video, the video will play for an additional few seconds before it too freezes.
I have done the hard start, checked connections, even restored a couple times with no avail. Please help!
How can I fix this?

If you would like to Private message me your Tele# I can run a full diagnostic test on the premises from our support center and let you know what I come up with. From there we can discuss what we want to do to fix your chanell issue as well as the pixelation.
Joe D
Verizon Telecom
Fiber Solution Center
Notice: Content posted by Verizon employees is meant to be informational and does not supercede or change the Verizon Forums User Guidelines or Terms or Service, or your Customer Agreement Terms and Conditions or Plan.Follow us on Twitter™!

Video Freezing Issues

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