Video Icon not working afer upgrade to 4.2.1 iPod replaced

After upgrading to 4.2.1, my video collection was not accessible by touching the video button on the iPod. Instead a white screen would be displayed and it would return to the main screen. I made an appointment and went to the Genius bar at my local Apple store, spent 2 hours there. They reset the iPod and I began reloading. It worked fine with a small number of videos, but became slower and slower as I filled up the iPod, until it broke.
I have a 64GB ipod with 7,966 songs, 537 music videos and 1.5GB space left.
They issued me a new Ipod, and it works, fine with the version 3.1.3 firmware that is in it. I am afraid thatif I update to 4.2.1 then the Ipod will break again like it did on my previous unit.
Anyone else having similiar issue?

Hi Harini,
Apex 4.2 lives in a different schema than 4.1. That means grants, synonyms and custom_auth_sso_902 have to be executed again, to enable SSO in the new schema. The details are in support doc #1243054.1.
Regards,
Christian

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Pilott wrote:
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Also if I use google hangouts the videochat works just fine.
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