Video importing problems with FCPX

I shot footage using an HVX200A (MXF files) at 1080i and 24P. I transferred the footage into my Mac Pegasis and imported into FCPX. The audio sounds fine, but the video is twice the speed as it should and is choppy. How can I fix this?

What does FCP X say about the clip's properties? Select one of them and look in the Inspector>Info. Will Quick Time Player open one of the clips that you copied from your camera? If so, what does it report?
Russ

Similar Messages

Macbook Video Importing Problem with Audio

I am trying to import videos to my macbook from my video camera in .mpg format (which i have done hundreds of times) and for some reason the audio will not play on the videos. The video imports fine except for no sound. I have no idea why this is doing this. It worked previously today but now it will not play any sound in the videos i import.

I am trying to import videos to my macbook from my video camera in .mpg format (which i have done hundreds of times) and for some reason the audio will not play on the videos. The video imports fine except for no sound. I have no idea why this is doing this. It worked previously today but now it will not play any sound in the videos i import.

Aperture Video Import Problem - from Lumix GH4: Imported clips have their dates changed to the import date. The files show up on the hard drive but many are not showing up in Aperture.

Aperture Video Import Problem - from Lumix GH4: Imported clips have their dates changed to the import date. The files show up on the hard drive with import date not created date, but many of these same files are not showing up in Aperture. Sometimes the clips actually show up with the current import but take on the video information from a previously imported file.

It was suggested I move this question to IPhoto or IMovie which I did.
Well moving to a different discussion group did not provide an answer to this question either. But what I finally did was import one batch of photos and videos into IPhoto for a given day at a time. Working with these I could change the date and times in order to get them in the original sequench taken. Then I would create an album with that batch. These would all be on the same day (IMove was closed for this phase). Then I would open IMovie, generate the thumbnails for that album, and select the album I had created. This was necessary because the importing process in IPhoto was using incorrect dates for my video so it was a real struggle finding them in IMove until I developed this approach.
I believe that this whole process was so screwy because I was importing from an external hard drive not a camera. I had these photos on a PC and did not have the original cameras to use to import directly which I am fairly sure would have made this easier!

Can I download an older version of FCPX to mitigate the import problems with my HVX200?

I found an answer on the board that explains that there is a problem with the latest version of FCPX and certain HVX200 P2 files. I was wondering if there is a way to revert to the previous version of the app that seemed to work

You can not download older version of FCPX

New Macbook video import problem.

Hi all,
I have just gone and bought myself a new Macbook Pro and I am very pleased with it. From a video standpoint I plan to use it to import and edit HD video from my Canon HV20. The new Macbook only has a Firewire 800 port and so the cable that I would normally use to connect computer and camcorder will not work as it is 'mini' Firewire to Firewire 400. I am assuming that there is/will be a 'mini' to FW800 cable available, but in the interim I am using a Firewire hub that is connected to the Macbook by a 400-800 cable. And herein lies my problem ! Although iMovie8 detects my HV20, it will not display or play or import any footage from the tape ! It just remains on the blue import screen and although the camcorder is merrily 'playing', no footage is actually making it across to the computer. I think the issue is the Firewire hub part of the connection but I thought it best to garner an opinion from users of this forum. Help !!
Many thanks in advance, kroguk
PS
I will also post this on the Macbook forum, so apologies if you see this post twice

Well, I can't find my Belkin FW800-to-4-pin (9-pin-to-4-pin) cable right now ..I'm doing some "tidying up" ..which is always hopeless for finding things afterwards!.. but I DID buy the other day - in the German Mac specialists, erm, can't remember the name - a Sonnet Fast-something (..which I've just put down, and now can't find..) teeny 9-pin-to-6-pin adapter (..so small that I can't find it!..) and I've just tested that with a Sony HC1 HDV camcorder.
Using the Sonnet adaptor..
..which is mentioned on their website at top-left here: http://www.sonnettech.com/product/adapters/index.html ..on a normal 6-pin-to-4-pin FireWire cable.. I just connected my camcorder and successfully imported HDV from the Sony.
I tested it twice with iMovie HD 6, in the most adverse conditions: 1; connecting to the 9-pin FW800 socket on a G4 17" laptop (..which is generally too slow to import HDV in real-time..) and 2; looped ("daisy-chained") through the 9-pin FW800 sockets (..one socket from the drive to my Mac, the other socket from the drive to the camcorder..) of an external iOmega FireWire drive connected to my Quad G5 Mac, also with iMovie HD 6. Both imports worked perfectly.
I'm also trying it as I write this - I just found the adapter again! - to import into iMovie '08 on the G5, daisy-chained through the external disc (..the G4 is too old or underpowered to run iMovie '08..) and that works as well ..though I did have to "kick" the program into starting a new Event; at first the camera transport ran, but no video imported, so I just Stopped and re-imported.
I bought this adaptor "on spec", as no previous device or adapter had worked properly for me (..converting between 4-pin on a camcorder and 9-pin on a Mac..) and this is the first to have worked, for me. But I have great faith in Sonnet, as they make the extra S-ATA driver card and other bits and bobs which I put in my floorstander G5, and that all "just works".
Ah; the shop where I bought it is ..hold on a moment.. the "m store" in Munich. (Karsten may know them: when Gravis moved from Lindwurmstrasse to Im Tal, the m store opened up right next door to where Gravis had been before) and they're at Lindwurmstrasse 5a, their phone number - they speak English, too - is 0049 89 24 22 35 24 and their website is ..aaaarggh; they don't seem to have one.
Anyway; the Sonnet SimplyFast FireWire 400-to-800 Adapter works perfectly - for me - on the end of a normal 4-pin-to-6-pin FireWire 400 cable, and importing works flawlessly every way I've tried it ..even daisy-chained through an external drive.
I can heartily recommend it.
But - as always - "your mileage may vary" ..meaning that it might not work so smoothly for you.

'Source play' and 'audio-video sync' problems with PE8 on fast WIN7 64 bit computer

I am transferring Hi8 videos, about 2 hours long, to my WIN7 64 bit computer with PE8. [Dell Mobile Precision M4400 Computer Workstation (Intel Core 2 Duo T9900 500GB/4GB); NVIDIA Quadro FX 770M, 512MB] I seem to have several problems:
First, after importing the file (.avi), I get a message about ‘dropped frames.’
Secondly, when I try to play the video in the source monitor, the audio plays but the video doesn’t; it only shows the first frame [this is after waiting until the video is ?recognized? ] I can use the shift-arrow key and see that the video is there.
Thirdly, I can play the .avi file in other players, e.g., avidemux or PE pro CS5 on another computer. There, I see that the audio and video are not in sync; the audio can be up to 300 ms ahead of the video (as determined using avidemux).
Questions:
1. Why doesn’t the source monitor play the video? Is this a problem with PE8 (latest update as of 3 March 2011) on aWIN7 64 bit computer (intel duo core. 3 GHz).
2. Is the audio-video sync problem the result of the ‘dropped frames?’ How can PE8 correct this? Avoid this? Or, is it coincidence?

"I think you're telling me you're using a backwards compatible Digital8 camcorder to capture your video as DV-AVIs. Is that right?" YES
"Are you using Premiere Elements to do this capturing?" YES, AS ABOVE PE8
"Go to the File menu and select Properties. It should show a standard DV codec being used for your video and audio."
WMP v12 is dumb. Under properties, media, it says 'video.' However, avidemux gave me the information state above: video -- Codec 4CC: dvsd, frame rate: 29.971 fps; audio -- codec: PCM, channels: Stereo, frequency: 48 kHz.
So, back to the Questions:
1. Why doesn’t the source monitor play the video? Is this a problem with PE8 (latest update as of 3 March 2011) on aWIN7 64 bit computer (intel duo core. 3 GHz).
2. Is the audio-video sync problem the result of the ‘dropped frames?’ How can PE8 correct this? Avoid this? Or, is it coincidence?

Photoshop Elements 7: Video import problem

Hi!
I'm trying to import photos and videos from the folder to the organizer. I have no problems with the photos and certain videos(mp4 for example) but when trying to import avi's PE freezes completely. Videos are from my Canon powershot G9 and they work normally for example in Windows media player and in Media player classic. Could it be a codec issue or what?
Can anyone help me on this one? I didn't find any solutions elsewhere.. Thank You!
-Mikko

And it seems that these videos can be imported without problem to the premiere elements.. I would just wanted them to show up also in the organizer.

Video import problem from mini dv

Hello,
I have a problem importing footage from a *Canon mv700i* DV camera (via firewire) with imovie 09. I can control the camera but only see pixels when I hit play. This problem has been troubling me for some time. I already found this solution: http://macosx.com/tech-support/mac/v...idv/11613.html
(the *garageband fix*)
This used to work but now it doesnt and I dont really know what the real problem is anyway. In the past it sometimes worked miraculously but then some days later I have the same problem.
Could anyone please help me?

Hi
Canon is known to be problematic when Daisy chained with an external hard disk to Mac.
Here is my unsorted list on this topic.
Cable
• Sure that You use the FireWire - USB will not work for miniDV tape Cameras
FireWire - Sure not using the accompany USB-Cable but bought a 4-pin to 6-pin FW one ?
• Test another FW-Cable very often the problem maker.
Camera
• Test Your Camera on another Mac so that DV-in still works OK
• Toogle in iMovie pref. Play-back via Camera (on<->off some times)
• Some Cameras has a Menu where You must select DV-out to get it to work
Does Your Camera work on another Mac ?
Sorry to say it is to easy to turn the 6-pin end of the FW-cable 180 deg wrong.
This is lethal to the A/D-chip in the Camera = needs an expensive repair.
(Hard to find out - else than import/export to another Mac ceased to work
everything else is OK eg recording and playback to TV)
Connections
• Daisy Chaining most often doesn’t work (some unique cases - it’s the only way that work (some Canon Cameras ?))
Try to avoid connecting Camera <--> external HD <--> Mac but import directly to the Mac then move
the Movie project to dedicated external hard disk.
Mac
• Free space on internal (start-up) hard disk ? Please specify the amount of free space.
(Other hard disks don't count)
I go for a minmum of 25Gb free space for 4x3 SD Video - and my guess is 5 times more for 16x9 HD ones
after material is imported and edited.
SoftWare
• Delete iMovie pref file may help sometimes. I rather start a new account, log into this and have a re-try.
• Any strange Plug-ins into QuickTime as Perian etc ? Remove and try again.
• FileVault is off ? (hopefully)
Using WHAT versions ? .
• Mac OS - X.5.4 ?
• QuickTime version ? (This is the heart in both iMovie and FinalCut)
• iMovie 8 (7.1.?) ?
• iMovie HD 6 (6.0.4/3) ?
Other ways to import Your miniDV tape.
• Use another Camera. There where tape play-back stations from SONY
but they costed about 2-4 times a normal miniDV Camera.
• If Your Camera works on another Mac. Make an iMovie movie project here and move it
over to Your Mac via an external hard disk.
(HAS TO BE Mac OS Extended formatted - USB/DOS/FAT32/Mac OS Exchange WILL NOT DO)
(Should be a FireWire one - USB/USB2 performs badly)
from LKN 1935.
Hi Bengt W, I tried it all, but nothing worked. Your answer has been helpfull insofar as all the different trials led to the conclusion that there was something wrong with my iMovie software. I therefore threw everything away and reinstalled iMovie from the HD. After that the exportation of DV videos (there has not been any problem with HDV videos) to my Sony camcorders worked properly as it did before. Thank you. LKN 1935
from Karsten.
in addition to Bengt's excellent '9 yards of advice' ..
camera set to 'Play' , not rec/computer/etc.?
camera not on battery, but power-line?
did your Mac 'recognize' this camera before...?
a technical check.
connect camera, on, playback, fw-connected...
click on the Blue Apple, upper left of your screen ..
choose 'About../More..
under Firewire.. what do you read..?
More
• FileVault - Secure that it’s turned off
• Network storage - DOESN’T WORK
• Where did You store/capture/import Your project ?
External USB hard disk = Bad Choise / FireWire = Good
If so it has to be Mac OS Extended formatted
----> UNIX/DOS/FAT32/Mac OS Exchange is NOT Working for VIDEO !
mbolander
Thanks for all your suggestions. What I learned is that I had a software problem. I had something called "Nikon Transfer" on my Mac that was recognizing my Canon camcorder as a still camera and was preventing iMovie from working properly. After uninstalling Nikon Transfer and doing a reboot, everything worked great.
I never liked the Nikon Transfer software anyway--I guess I'll get a cheap card reader and use that to transfer photos in the future.
No Camera or bad import
• USB hard disk
• Network storage
• File Vault is on
Yours Bengt W

Video import problem from iphone5 to PC giving error

Hi evereyone,
I have iphone 5. I try to import my videos but am not able to import all, its giving error. I tried also using windows live photo still same prob. the imported videos have problem in playing. I tried with vlc, quick time, the frames are broken and audio video lag. Please help me how i can import all and rum smoothly.

Ilan_B wrote:
Every time I plug my iphone 5 into the laptop (using windows 7) the easiest way is to right click on the portable device (iphone icon) and import to my pictures, BUT every time I do this it wants to import ALL photos and videos.
And when you do this, it should ask if you want to import the pictures that have already been imported. Select No.
Then, after you import, the photos should be deleted from the Camera Roll.
After the photos are imported and deleted from the Camera Roll, you can import using iTunes, only the photos you want on the iPhone.

Importing problems with MP4 files.

A friend of mine wanted me to make a DVD with some media files that they sent me (all with .mp4 extentions). I've just purchased CS6 Premuin Pro so I thought I'd try ENCORE to do it with (previously I've been using DVDStyler). However I had problems with importing the mp4 files they sent. Some of the files import OK, but with others I get this error:
Couldn't import file FILENAME, Quicktime and/or the appropriate codec do not appear to be installed.
Now I did have Quicktime Alternative, along with the K-Lite Mega Codec Pack installed. Did a bit of searching and found advice to remove the K-Lite pack and Quicktime Alternative, and update with Quicktime and another set of Codecs (I've installed the Windows 7 codec pack v4.06, as I'm using Win7). However, I'm still getting the same error message when I try and import some of the files. I don't know their origin or what created them as such. However, I did download a copy of MediaInfo and got the following for each type of file.
A file that imports OK:
Format
: MPEG-4
Format profile
: Base Media / Version 2
Codec ID
: mp42
File size
: 257 MiB
Duration
: 57mn 12s
Overall bit rate mode
: Variable
Overall bit rate
: 629 Kbps
Encoded date
: UTC 2012-10-08 02:42:29
Tagged date
: UTC 2013-05-13 04:48:47
gsst
: 0
gstd
: 3432140
gssd
: BADC21C45HH1368304023137487
gshh
: r18---sn-ntq76n7s.c.youtube.com
Video
ID
: 1
Format
: AVC
Format/Info
: Advanced Video Codec
Format profile
: [email protected]
Format settings, CABAC
: No
Format settings, ReFrames
: 1 frame
Codec ID
: avc1
Codec ID/Info
: Advanced Video Coding
Duration
: 57mn 12s
Bit rate
: 530 Kbps
Maximum bit rate
: 2 652 Kbps
Width
: 640 pixels
Height
: 360 pixels
Display aspect ratio
: 16:9
Frame rate mode
: Constant
Frame rate
: 25.000 fps
Color space
: YUV
Chroma subsampling
: 4:2:0
Bit depth
: 8 bits
Scan type
: Progressive
Bits/(Pixel*Frame)
: 0.092
Stream size
: 217 MiB (84%)
Tagged date
: UTC 2012-10-08 02:42:31
Audio
ID
: 2
Format
: AAC
Format/Info
: Advanced Audio Codec
Format profile
: LC
Codec ID
: 40
Duration
: 57mn 12s
Bit rate mode
: Variable
Bit rate
: 96.0 Kbps
Maximum bit rate
: 104 Kbps
Channel(s)
: 2 channels
Channel positions
: Front: L R
Sampling rate
: 44.1 KHz
Compression mode
: Lossy
Stream size
: 39.3 MiB (15%)
Title
: IsoMedia File Produced by Google, 5-11-2011
Encoded date
: UTC 2012-10-08 02:42:30
Tagged date
: UTC 2012-10-08 02:42:31
A file that doesn't import:
Format
: Flash Video
File size
: 269 MiB
Duration
: 56mn 55s
Overall bit rate mode
: Variable
Overall bit rate
: 661 Kbps
liveXML
: <?xpacket begin="" id="W5M0MpCehiHzreSzNTczkc9d"?>
Video
Format
: AVC
Format/Info
: Advanced Video Codec
Format profile
: [email protected]
Format settings, CABAC
: Yes
Format settings, ReFrames
: 6 frames
Codec ID
: 7
Duration
: 56mn 55s
Bit rate mode
: Variable
Maximum bit rate
: 555 Kbps
Width
: 640 pixels
Height
: 360 pixels
Display aspect ratio
: 16:9
Frame rate mode
: Constant
Frame rate
: 25.000 fps
Standard
: Component
Color space
: YUV
Chroma subsampling
: 4:2:0
Bit depth
: 8 bits
Scan type
: Progressive
Audio
Format
: AAC
Format/Info
: Advanced Audio Codec
Format profile
: LC
Codec ID
: 10
Duration
: 56mn 55s
Channel(s)
: 2 channels
Channel positions
: Front: L R
Sampling rate
: 44.1 KHz
Compression mode
: Lossy
Just what is the problem here? Why will the first type of file import OK, but the second not, and what can be done about that (do I need to load an extra codec, and if so what)? The odd thing is that using a program like DVDStyler, I can load those files and actually build a DVD. And yes, I know that's an entirely different program, but it just seems odd to me that an open-source program seems to do something Encore can't (and I'd much rather use Encore to build DVDs). No doubt this is something obvious but I'm a novice with Encore and Premiere, so I'm missing it anyway.

Codec packs, even the "better" ones, do not typically provide codecs that Premiere and Encore can use.
The "problem" file is a flash format (whether it is an mp4 container or not).
"Consumer" type DVD authoring/burning applications, and even more so, all in one apps like windows movie maker etc, may be more "powerful" when you are trying to take a large range of formats and create a DVD with relatively few options. This is not Encore's strength.
Encore will reject almost anything that has flaws it isn't able to handle, but more importantly (once you get to this step), it will treat as noncompliant (and re-transcode) anything that is not DVD compliant.
My guess is that you need to get the flash into something that will work better for transcoding to DVD compliant.
I would first try to bring one of the problem files into Adobe Media Encore, and see if you can export an MPEG2-DVD file.
Not that, while there are some less known DVD resolutions, I assume you are going to end up with 720x576 PAL. I wonder what the quality will look like....
If you are just looking to get the files onto a DVD to play on a DVD player, just stick with DVDStyler.

Video Import problems

Hi Everyone,
I wonder if someone could advise about a problem? We have a
number of video clips from a client in WMV format and wish to
import into Flash 8. We did this without any problems and created
the flv files using the video import wizard. The client however
wanted us not to include the audio as is was really just background
factory noise. During the video import steps - Encoding, I selected
'Show Advanced Settings' and unticked 'Encode Audio'
Now however the video doesn't import at all and an empty
SWF/flv file is produced. Am I doing something incorrectly or is
there a better way to 'remove' the audio?
Any advice greatly appreciated
Many thanks
Dave

Hi christopher,
If the video is large, iPhoto has a problem importing it sometimes.
My camera can take large size videos so I import all my images and video clips with Image Capture. I put all the images in a dated folder ready for backup and also import them into iPhoto.
I put all my video clips in dated folders and keep them in my Movies folder to use for projects in iMovie and iDVD and they are also easier to backup this way.
Lori

FCP External Video Playback problem with HDV

Hey all. I just got the Canon HV30 HD camcorder and it is excellent. I am able to import the HDV footage to FCP no problem. I'm recording in 24p mode by the way.
I can't seem to get playback from the timeline back to the Canon so I can see the edited footage on the Camcorder's LCD screen. I've tried everything. All the settings seem to be grayed out. How am I suppose to get my edited footage from the computer back to tape? Help is much appreciated!
Greekappi

I'm not the person at our facility that does this, but we do it all the time. However we are using the Sony HDV decks, 25U or something like that.
I have also seen the stuttering video you described, I'm not sure why it does this on some projects and not others, it is very random. When it does stutter I render out a complete self contained Quicktime and then print to tape from that. However, I occasionally still have this problem with that? But it does seem to help more often than not.

Encore CS3 - Hangs and import problems with menus and avi footage with audio tracks present.

I'm trying to import some footage files in .avi format into Encore CS3 and am having several problems.
In what follows when I say "crash" I mean Encore quits with a standard Windows error. When I say "hang" I mean Encore does not quit but rather becomes an unresponsive process that must be killed manually using Windows Task Manager.
My System:
WinXP Pro SP2
2.93 GHz Intel Celeron CPU - single core
Intel PERL mobo
3GB 400MHz RAM
NVidia 7800GS video
I mention these specs however I am not experiencing any hardware
related bugs or issues (like out of memory or video driver crashes
etc) when using any CS3 app.
The footage files (as reported by GSpot) and problems I am seeing. In all cases GSpot reports that I have the appropriate codec installed:
footage1.avi - Dx50 XVid 1.0.3, Dolby AC3 48kHz 192kb/s, 716834 KB
Attempting to import as timeline causes Encore CS3 to hang.
Importing as an Asset allows it to import but when I try to click
on it in the project windown to add it to a new empty timeline,
Encore hangs. It plays fine in Windows Media Player.
footage2.avi - Dx50 XVid 1.0.3, MPEG-1 Layer 3 48kHz 128kb/s, 718302 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no audio.
footage3.avi - Dx50 XVid 1.0.3, MPEG1-Layer3 48kHz 112kb/s, 717606 KB
Imports fine as either a timeline or asset but no audio track comes
with it, even though there is an audio track in the footage. It plays
fine in Windows Media Player. Video imports perfectly, just no
audio. I tried converting this one using AVS to both MPEG3 and DivX,
each using MPEG1-Layer3 44kHz 192kb/s audio, and got the same issue
upon importing into Encore CS3. I also loaded it into Camtasia
Studio and it looked fine over there. The audio was present and I
was able to export it as a .WAV file. When I tried looking at the
file in Soundbooth CS3, there was no audio track or, more
accurately, the audio track was a flat line.
By way of comparison these are importing perfectly:
footage4.avi - XVID XviD 1.1.0 Beta2, MPEG1-Layer3 48kHz 189kb/s Two mono
channels LAME3.96r, 717436 KB.
footage5.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage6.avi - XVID XviD 1.1.0 Final, Dolby AC3 48kHz 448kb/s Six
channels (3/2 .1), 716418 KB.
footage7.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717502 KB
footage8.avi - XVID XviD 1.0.3, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 717180 KB
footage9.avi - XVID XviD 1.1.2 Final, Dolby AC3 48kHz 448kb/s 6 channels
(3/2 .1), 2291904 KB
Although this one imported & transcoded correctly, when I went to
build it to a DVD image file I got some strange errors during the
"planning video" stage that prevented the process from completing.
Unfortunately I neglected to write down the error message I recieved
which read like quite nonsensical babble to me, and I have since
deleted the project folder. I remember it was not a memory or
display related error and it included a timestamp where the error
was happening. I played the footage in the preview panel thru the
identified timestamp but it previewed perfectly without even a
jitter in either the video or audio. Took forever to transcode so I
doubt I'll be doing this one again anytime soon.
Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the

Another issue I am having is with the motion menus. I burned a DVD and it does not load correctly in one of my DVD players (a Sony rdr-gx330 recorder/player). It appears to take extra time to recognize the disk, the startup (first-play) menu does not show automatically, and I must press the Main Menu button on the remote control to make it appear. Other than that it seems to play ok in that player. Also tested it in 2 other DVD players (a Panasonic and Zenith) and it worked just fine like it's supposed to in them. Also plays perfectly in my computer's DVD player/burner using Windows Media Player v10. I tried burning to Memorex +RW single-layer single-sided disks at 6, 7, & 8Mbps project settings but got the exact same result every time.
Encore CS3 crashes fairly often during authoring, particularly during imports, and when I go to edit things like calling up a timeline in the timeline panel, dragging footage into an existing timeline, or changing button links in a menu etc.. I have also experienced seemingly random hangs even more often, probably 5 or 6 times as often as a crash. Saving the project after every little change I make, then closing and restarting Encore allows me to make progress albeit at a significantly reduced workflow rate. Accessing Photoshop from Encore appears to be working flawlessly so far aside from the slow load times. Encore hangs sometimes during video transcoding, repeat the process and it works ok. If I try to import a menu from the library after importing my footage files, Encore hangs trying to import it either at the 50% mark or the 99% mark (it varies even with the same exact menu selected from the library). If I import the menu first and the footage after, then no problems. Also trying to render motion menus after importing footage causes Encore to hang, render before footage import and everything works ok. Interestingly enough, previewing my project in Encore's monitor or preview panels works perfectly even in High quality mode -- in fact it operates quite smoothly in comparison to other apps I have tried. Although those footage files that had missing audio tracks on import obviously played silently, I have yet to experience a hang or crash during a preview or when scrubbing through a timeline in the monitor panel.
The last problem I've seen is with the project cache files. It doesn't always get rid of cache files when stuff is deleted from the project. I was working on one project and surprisingly ran out of disk space. When I tracked it down I found that there were some two dozen copies of a footage file I had repeatedly imported and deleted from the project still sitting in the cache folder. The file was an avi about 2GB so it was taking up some 40 GB of disk space for stuff that was no longer in the project. I tried shutting down Encore and manually deleting all the cache files, and that worked for most of them, but there was one 2GB file that kept reappearing in the cache folder even though it was no longer in the project. The XML file in the cache folder still had references to it in there so I can only assume that was the reason it kept showing up. I eventually had to delete and totally recreate the project from scratch to regain my lost disk space. This included having to sit thru a 6 hour long transcoding session which pissed me off to no end.
Encore CS3 appears on the surface to be a very powerful, feature rich, and approachable app with a simple easy to use interface, but it is awfully bugged in just about every area I have explored and still needs lots and lots of work for it to be really useful. Frankly for me it is pretty damn annoying that I have invested so much money in this suite only to find several of the apps in it (Encore & Premiere in particular) behaving this poorly. In my opinion every single app in the suite exhibits lousy performance whenever you must do anything at all involving the disk from the time you click to start it up until the time you click to close it down. Several of them are just as seriously bugged as Encore too, and being a long time Photoshop v5.5 user I expected much more from Adobe. Even Photoshop is two or three times as slow now (e.g. it takes about 20-30 seconds to simply create an empty 500x500 pixel image file and almost a full minute to load a 30x60 pixel single-layer gif). So far I have attempted to create 6 DVDs using Encore and after 3 weeks of effort have only succeeded in getting one of them onto a final disk -- and that one is kinda limping to work correctly in my DVD player. Three of those projects became so corrupted while working on them that I had to delete them completely and recreate them from scratch, only to find that I still couldn't get them to completion for one reason or another. Seriously disappointing.

Flip Video camera & problems with iMovie 08

If you are having problems with iMovie and Flip Video, here is the Flip Video email response on 27 May 2008:
Hello,
Thank you for your response.
We are not authorized to support third party applications, which is why we do not provide specific instructions regarding iMovie or any other third party application. We only support the Flip and the Flip program, while offering suggestions regarding other programs.
The Apple website also offers Perian as a workaround regarding audio on the Tiger operating system with the latest QuickTime. The latest QuickTime upgrade didn’t allow for audio playback of AVI files, which is why Perian is now offered as a work around by us and by Apple.
It seems as though you are able to playback your videos, as well as use them in outside applications. If this is not the case, and you are having issues using your Flip video or your Flip video program, feel free to contact us further.
Thank you,
Consumer Support
Pure Digital Technologies, Inc.
This is my email to Flip Video on 26 May 2008:
My MAC Updater downloaded the new QT 7.4.5 on 5 Apr 2008. I have been making movies in iMovie, and then posting them to YouTube. In the beginning I uploaded the movies as MOV files but soon discovered AVI files (larger file and longer time to upload) had more clarity when viewed on YouTube. Once the new QT 7.4.5 downloaded all my AVI files had picture, but no sound! I downloaded the Perian component as posted in QT discussions. The sound returned to the AVI files. However, when I Exported an AVI movie from iMovie the picture quality was worse than the MOV movie. There is something wrong with the new QT 7.4.5 when working with AVI, my AVI movies look terrible. These AVI files were all downloaded from my Ultra Flip Video camera with Flip’s codec 3vix. Flip is aware of this problem and acknowledged it last Friday. Flip says Apple is aware of the problem.
My MAC PowerPc G4 has performed well in the past two months when working with the Flip Video camera. So, at Flip Video’s suggestion I upgraded the operating system to OS 10.5 from OS 10.4.11. Flip Video says their camera works with OS 10.5. Once OS 10.5 was uploaded I soon discovered that iMovie 08 would not operate on my PowerPc G4, 1.86 MHz. The speed requirement for iMovie 08 is 1.9 GHz.
At this point of “spinning my wheels for nearly a month” with this Flip Video camera, I decided to purchase a new iMac. On May 2, 2008, I walked out of the Apple Store in Walnut Creek with the new iMac 20-inch: 2.66GHz. Now the Flip video camera should work and all my video problems solved. However, this was not to be.
When I attempted to Import Flip Video AVI and MOV files into iMovie 08 the files were “grayed out” and would not Import. None of my previous Flip Video files would Import. I tried making new Flip Video movies, they also would not Import into iMovie 08.
At another Apple Store, the tech suggested I download the previous version of iMovie HD. I did this and with hours of working through the different Export options I was able to create movies to post again on youTube. However, the picture quality of the newer iMovies has never approached the quality of my last post before QT 7.4.5 downloaded. Remember my problems started with QT 7.4.5. Well, my new iMac came with QT 7.4.1, I have not Uploaded QT 7.4.5 and won’t until Flip Video fixes this problem.
Examples of my Flip Video movies can be viewed on youTube at: sffoggydays. The last video with excellent picture quality was posted 6 Apr 2008 titled “A Day at the San Francisco Zoo, Chapter Nine, L-Taravel Ride to BART.” This video was made in iMovie and Exported before QT 7.4.5 downloaded. All the youTube Flip Videos made after 6 Apr 2008 have poor picture quality.
It is time for Flip Video camera to stop “passing the buck” to Apple. When manufactures of operating system such as Apple and Microsoft create newer and upgraded systems, it is the responsibility of the manufactures of applications to redo their programs for operating on the new systems. Here is where Flip Video is not accepting this responsibility to Mac users of their camera. The Flip Video application/codex/drivers need to be updated in order to fix the following problems:
- No sound on AVI files in QT 7.4.5
- No Import of AVI and MOV files in iMovie 08
- Poor picture quality for youTube in Export of iMovie HD
I like my Flip Video camera, want to continue making movies for youTube, and recommending the camera to others. The Flip Video camera people need to fix these problems for Mac users.

Hi!
I agree 100%!
I also purchased the Flip Video - was thrilled to see that they worked with Apple computers. I made several movies with it when I had my PowerBook G4. I went on a great vacation & took several once in a lifetime videos. Got home & couldn't wait to put them in my iMoive -06, burn them on my iDVD and sent them to several family members & friends. Before I got the chance, I had my system updater tell me that there was a new version to QT. GREAT, I thought, just in time for my vacation videos. Like you, after the QuickTime upgrade, I got video, but no sound. I was SICK about it! I also wrote to the Flip people & got a response somewhat like yours. I left the videos on my Flip which left no room for any others, but I didn't want to take the chance of losing them. After reading from Flip that it would work with OS 10.5 system, I talked myself into getting a new MacBook Pro. Came with all the upgrades iLife -08 and the OS 10.5.2 OK...finally, after months of stressing over losing the vacation videos, I had all I needed to save them! Of course the $2,000.00 price tag hurt a bit, but I deserve a new computer.
Well...I STILL can't get my priceless vacation videos edited and burned! I tried downloading 2 different programs that were supposed to help convert my Flip movies to something that would work, but they haven't. I could get it to work on my desktop with QT, but what good is that?? I want to make DVD's to send to others & save for my grandkids (if I ever am lucky enough to get some!)
I'm TOTALLY disgusted & feel I've wasted my money on the Flip Camera (that at one time I loved & was seriously considering giving them as gifts) the $2,000.00 on a new computer (that even though I do deserve, didn't REALLY need one yet!) AND I still have vacation videos that I can't share!
So... I agree! Flip should honor their word that is printed on the box & MAKE it work with all Apple computers. Surely they can find a fix!
TOTALLY disgusted with the whole FLIP/APPLE mess!
Oh, Flip also said they 'heard' that QuickTime Pro would work with iMovie -08 - although they haven't actually tested it themselves. NO THANKS!!! I've got WAY too much money invested in this stupid Flip camera!

Flip Video camera & problems with QT 7.4.5

If you are having problems with QT 7.4.5 and Flip Video, here is the Flip Video email response on 27 May 2008:
Hello,
Thank you for your response.
We are not authorized to support third party applications, which is why we do not provide specific instructions regarding iMovie or any other third party application. We only support the Flip and the Flip program, while offering suggestions regarding other programs.
The Apple website also offers Perian as a workaround regarding audio on the Tiger operating system with the latest QuickTime. The latest QuickTime upgrade didn’t allow for audio playback of AVI files, which is why Perian is now offered as a work around by us and by Apple.
It seems as though you are able to playback your videos, as well as use them in outside applications. If this is not the case, and you are having issues using your Flip video or your Flip video program, feel free to contact us further.
Thank you,
Consumer Support
Pure Digital Technologies, Inc.
Here is my email to Flip Video on 26 May 2008:
My MAC Updater downloaded the new QT 7.4.5 on 5 Apr 2008. I have been making movies in iMovie, and then posting them to YouTube. In the beginning I uploaded the movies as MOV files but soon discovered AVI files (larger file and longer time to upload) had more clarity when viewed on YouTube. Once the new QT 7.4.5 downloaded all my AVI files had picture, but no sound! I downloaded the Perian component as posted in QT discussions. The sound returned to the AVI files. However, when I Exported an AVI movie from iMovie the picture quality was worse than the MOV movie. There is something wrong with the new QT 7.4.5 when working with AVI, my AVI movies look terrible. These AVI files were all downloaded from my Ultra Flip Video camera with Flip’s codec 3vix. Flip is aware of this problem and acknowledged it last Friday. Flip says Apple is aware of the problem.
My MAC PowerPc G4 has performed well in the past two months when working with the Flip Video camera. So, at Flip Video’s suggestion I upgraded the operating system to OS 10.5 from OS 10.4.11. Flip Video says their camera works with OS 10.5. Once OS 10.5 was uploaded I soon discovered that iMovie 08 would not operate on my PowerPc G4, 1.86 MHz. The speed requirement for iMovie 08 is 1.9 GHz.
At this point of “spinning my wheels for nearly a month” with this Flip Video camera, I decided to purchase a new iMac. On May 2, 2008, I walked out of the Apple Store in Walnut Creek with the new iMac 20-inch: 2.66GHz. Now the Flip video camera should work and all my video problems solved. However, this was not to be.
When I attempted to Import Flip Video AVI and MOV files into iMovie 08 the files were “grayed out” and would not Import. None of my previous Flip Video files would Import. I tried making new Flip Video movies, they also would not Import into iMovie 08.
At another Apple Store, the tech suggested I download the previous version of iMovie HD. I did this and with hours of working through the different Export options I was able to create movies to post again on youTube. However, the picture quality of the newer iMovies has never approached the quality of my last post before QT 7.4.5 downloaded. Remember my problems started with QT 7.4.5. Well, my new iMac came with QT 7.4.1, I have not Uploaded QT 7.4.5 and won’t until Flip Video fixes this problem.
Examples of my Flip Video movies can be viewed on youTube at: sffoggydays. The last video with excellent picture quality was posted 6 Apr 2008 titled “A Day at the San Francisco Zoo, Chapter Nine, L-Taravel Ride to BART.” This video was made in iMovie and Exported before QT 7.4.5 downloaded. All the youTube Flip Videos made after 6 Apr 2008 have poor picture quality.
It is time for Flip Video camera to stop “passing the buck” to Apple. When manufactures of operating system such as Apple and Microsoft create newer and upgraded systems, it is the responsibility of the manufactures of applications to redo their programs for operating on the new systems. Here is where Flip Video is not accepting this responsibility to Mac users of their camera. The Flip Video application/codex/drivers need to be updated in order to fix the following problems:
- No sound on AVI files in QT 7.4.5
- No Import of AVI and MOV files in iMovie 08
- Poor picture quality for youTube in Export of iMovie HD
I like my Flip Video camera, want to continue making movies for youTube, and recommending the camera to others. The Flip Video camera people need to fix these problems for Mac users.

Flip video ( I just bought one) makes AVI files (AVI is a container like QT is one) using 3ivX. All you need is the free Perian codec and you can playback, edit etc. Export the to a MOV container which doesn't reencode them and you should have usable files.
They have a valid point - they supply software and they have no obligation to make their camera work in iMovie. Reviews I have read say it works OK in IM6 vs. the iLife 08 version. Note that QT doesn't work natively with DivX, WMV and you don't see Apple saying they are obligated to fix Quicktime. They like their codecs and they don't care about others any more than Flip does.
You can always open in MPEG Streamclip and export them to a non lossy codec like Animation and use those new QT files as well. Or DV as another format option.

Video importing problems with FCPX

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