Video imports without audio

First, I have tried all the fixes described in the support section that basically say to turn the audio up, or turn the speakers on.
My Problem is that when import from my mp4 camera, the video comes in but there is no audio track with it. If i do "extract audio" the resulting audio track is zero bytes.
I read somewhere that apple gets you here, and makes you buy quicktime pro, so you save it as a .mov file in quicktime, Then import that file into iMovie.
Same exact problem.
It should not be difficult to get sound to work.
Is it possible to import quicktime movies with sound, or mp4 movies with sound?

No doubt your camera saves your video in MPEG-1 format and QuickTime Pro has never been able to extract audio from muxed file formats.
Use the free MPEG Streamclip app to convert the files to DV Stream and use the .dv file it makes in iMovie.

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CS4-Trying to import .mxf from P2 card. Video import works; audio shuts the program down!

Hi guys!
I hope you can help us. My IT guy and I have been working on this for about a week now. Whenever I imported the .mxf video and audio files in CS3 for Windows, I had no issues. We upgraded to CS4 about a week or so ago, and since then, I can't get Premiere Pro to work properly. When I import the .mxf files now, the video files will show up in the media browser and will import. But with no audio. If I attempt to bring the two in separately, the video will import fine, but when I import the audio files, the system shuts down. I don't have the error message in front me at the moment. I'll try to add that to the thread tomorrow.
We've looked at the files in the P2 viewer, and they have audio there. They also have audio under my IT guy's server profile, and they import fine. We've checked sound cards, playback settings, tried converters, etc. Even the .avi files I bring in don't have audio anymore. They do when viewed in a different player but not in PPro.
Could it have something to do with the fact that my software is being pulled from the server and his is installed directly to his hard drive?
I've got to get this solved pretty quickly. My work is starting to pile up, and the busy season is here! (Happy Holidays, everyone!)

Here is the error message I keep getting: [..\..\Src\FileCache\FileCache.cpp-910]
I tried the .wav file; still no audio. And I do have version 4.2.1. I'll see if I can convince them of the network issue. Not sure they'll go for that, but it's about the only thing we have yet to try.
Thanks for your responses!

Some videos import without any sound!

Hi there, I bought my iPod Video the other day, and when I choose the option to "Covert selection for iPod" when I right click on the video, it converts the video, and when I select it to listen to it the video plays but no sound comes out. This isn't with every video though, plenty of my videos work but plenty also don't.
Any ideas? Thank you.

The camera is a Kodak Easyshare DX 7440....most all are Quicktime Movie formats.
I believe this digital camera stores video files as MPEG4/µ-lAW 2:1 files in an MOV file container. Original iMovie '08 did not like the µ-Law audio and would not import it but I thought later application upgrades took care of than. As an experiment, filnd a file that will not open and run it through QT Pro or GarageBand exporting to the "Movie to MPEG-4" to an MP4 file container using video "pass through" and converting the audio to AAC ant streaming off. If the file then imports, then the audio compression may again be problematic.

Video importing as audio only (Help a sad, poor, unfortunate, little newbie?)

Just downloaded Premier CS5.5. I'm a total newbie. I imported some photos and a little video (.mov) in the project panel. Unfortunately, it imported the video as audio only. It shows that it has frames and I can watch the video in windows media player just fine, but Premiere only brings it in as audio. When I used to use Premiere Elements, this worked just fine.
How do I bring this clip in and have Premiere recognize it as video with audio? WHAT DO I DO TO FIX IT?
Oh, and I know that .mov is just a wrapper and not the codec, but I just totally need help figuring out what to do. The video is from a Panasonic Lumix FH-20.
Just in case it makes a difference, I'm running CS5.5 on Windows 7 on a BLAZING FAST HP desktop.
Thanks! I appreciate you geniuses sharing your genius with a newbie.

Most "good" camera mfgrs. do include their version of the CODEC used. Now, that CODEC might be in a separate folder, requiring it to be installed on the system, might be part of the camera's driver, or might be installed, along with any utilities, etc. It just depends.
Many camera mfgrs. love to tweak the CODEC's, and often a standard, commercial version will not do what needs to be done - though often it will.
Glad that you found the Canon MJPEG CODEC, and that all is working now.
Good luck,
Hunt

Mts files cannot imported with audio in pro cc6. how i can import mts files with audio?

when i am importing mts files in pro cc6. every time it is being imported without audio. though original mts files have audio. how can i import mts files with audio in cc6?

To clarify Media Browser suggestion - very important that you copy ALL content from SD card to hard drive before importing using Media Browser. If you only have the .mts files alone, there is stuff missing that is needed for Premiere to properly interpret the video/audio.
Thanks
Jeff Pulera
Safe Harbor Computers

Mod import No audio / No thumbnail preview.

When I connect my Panasonic HDD camcorder imovie does not preview all of my MOD files in my cam. It only displays thumbnails for some of the oldest clips that are in my cam. Also when I import one of the files that does not show a preview, that clip imports without audio. Thanks for any help....

Update - I have not solved the mystery: Audio files will preview in one project, but not in another. Project and composition settings appear to be identical. Audio is turned on in preview panel in both projects.
I have worked around it by importing the problem project into a separate project where audio preview is working as expected. NOW I can preview audio in the problem compositions....
But I'd still like to figure out the root cause of the problem. Your ideas would be much appreciated!

Is there a way to modify iMovie settings to import a video in monochrome and without audio?

I am hoping to reduce the size of videos imported from a Sony 1080i HDV camcorder. Currently, for a 10 min video, the file sizes are about 6-7 GB. I'd prefer not to resort to reducing dimensions, or have export the files in order to compress them. I don't require audio or color for my analysis, and was hoping eliminating these channels might reduce file size. If iMovie can't do this, are there other software programs that have more flexibility with import settings?
Thanks!

You can try MPEG Streamclip: http://www.squared5.com/svideo/mpeg-streamclip-mac.html
It will open your file and it will strip the audio from it. Not shure though, that "monocroming" your video would decrease its size.
Regards.

How do I import AVI video with stereo audio (and keep it that way)?

Today I just discovered that all the AVI video with stereo audio I've ever imported into a Premiere Pro CS6 project has been mysteriously converted to mono. And I can't find any import setting anywhere that enable me to change this.
Here's the deal...
I've have an AVI file with stereo audio (the file is actually a stereo sound test that I downloaded to prove that I wasn't imagining things). On my hard drive, I right-click and view the properties:
Video
Length: 00:00:36
Frame width: 320
Frame height: 240
Frame rate: 25 frames/second
Audio
Bit rate: 128kbps
Channels: 2 (stereo)
Audio sample rate: 44 kHz
I click on it to play and listen with headphones--everything is playing in the correct part of the stereo spectrum. Then, I import it to Premiere, click the file name in the left content menu, and check the properties, suddenly they read:
Type: AVI Movie
File Size: 1.1 MB
Image Size: 320 x 240
Frame Rate: 25.00
Source Audio Format: 11025 Hz - 16 bit - Mono
Project Audio Format: 11025 Hz - 32 bit floating point - Mono
Total Duration: 00:00:36:15
Pixel Aspect Ratio: 1.0
Sure enough, I drag it into the sequence, listen to it, and it's indeed playing mono. Outside of Premiere, the original source file still reads and plays correctly with stereo sound.
When I import stereo WAVs and MP3s, it keeps the original stereo channels without me having to do anything special. I even just imported the same exact file as a MOV with stereo audio, and it showed up in Premiere as:
Source Audio Format: 44100 Hz - 16 bit - Stereo
Project Audio Format: 44100 Hz - 32 bit floating point - Stereo
What is going on here with AVIs? Am I doing something wrong? Are there settings I'm missing somewhere?
(And before anyone suggests I only use MOV in the future... that's not exactly the answer I'm looking for.)

Thank you for that info.
For video, the codec is MPEG-4 Video (XVID) and for audio it says MPEG Audio Layer 1/2/3 (mpga).
There are two issues with that file:
The first is the Xvid CODEC (not meant for editing), and then the MPEG Audio/MPGA. I would convert that file, to something that is more editable.
Good luck,
Hunt

Annoying Bug ('feature'), requiring video to have audio (or not) to import!!

There are several occasions where I'm in the middle of a job and I wish to change, say, a video. I have some other video that can directly overlay it. Premiere Pro CS3 (as opposed to older versions) will not let me relink a video in my project to another video unless they both either have audio, or do not.
Why?
Why do you care, Adobe, if both videos have audio?
Why do you care if they both don't?
I think I can make my own decisions based on if they have audio or not. 99% of the time, I don't use the audio in the clip as it it, so please stop failing my re-linking of a video based on if they both have audio or not. That's for ME to decide if it's "ok" to replace.
Just remove audio off the timeline if the video I relink to does not have it. Vice versa, do NOT put the audio on the timeline if it DOES have it and my original video did not. This is not difficult, this is expected behavior, and having to re-create videos so they match audio-wise is insanely counterproductive.

Not true. In fact most of what you describe I was able to achieve. I tested it now and it worked fine. What exactly are you doing to relink a clip?
I already explained this but, no, it's not working for you, you must be doing something different entirely. Once my machine is done rendering in after effects I'll post a screenshot, but I already explained this. To reproduce this problem the steps are simple:
1. Import a video with mono audio
2. Place on timeline in any sequence
3. Right-click on the video in the Project Library, Make-offline
4. Right-click on the video in the Project Library, select link the video, choose
some other video clip with stereo audio, or no audio
You will get an error that the source video has a mono audio channel and cannot be replaced by a stereo (or no audio) clip. It will fail. Every time.
Then hold down ALT and replace the audio/video with a track from your bin.
This is an entirely different thing than what I'm doing. Replace clip is not my solution, and is limited as I posted about earlier.
This is natural of course. You cannot expect Premiere to match and keep internal In & Out points for clips that have different total durations. Also each clip has a different timecode In Point seperate from it's duration.
Ahhh.. The good old "assumption" screwing everything up.
This is not the case, all the time. My
videos are identical. That is, exact resolution, exact time (down to the frame count), etc. The only difference is in the content in the video itself (text and visuals). They are an
identical video as far as the computer is concerned,
only differing in audio. And premiere things this is a good enough reason to refuse relinking.
And honestly, even if the duration differs, there are better ways of dealing with it than just outright failing. So what if the in and out points are out of range for a clip I'm replacing it with? Just use the 'video offline' effect or create a new visual indicator that the timestamps are invalid for the range, but
work for the
valid timestamp ranges. Then I can wholly replace clips easily with other clips to see which I like better, without making me re-create my keyframing effects.
Again, this is not my problem, I don't like or care to use replace clip. I am trying to RELINK files, which as you said, is a completely different thing. I am not confused, I have been using premiere for as long as anyone else here. This is a valid issue that older Premieres did not care about, and rightly so.

Help getting rid of Audio during video import

Hi Everyone,
I wonder if someone could advise about a problem? We have a
number of video clips from a client in WMV format and wish to
import into Flash 8. We did this without any problems and created
the flv files using the video import wizard. The client however
wanted us not to include the audio as is was really just background
factory noise. During the video import steps - Encoding, I selected
'Show Advanced Settings' and unticked 'Encode Audio'
Now however the video doesn't import at all and an empty
SWF/flv file is produced. Am I doing something incorrectly or is
there a better way to 'remove' the audio?
Any advice greatly appreciated
Many thanks
Dave

If it's not very bad you should be able to fix it using the Power Line Hum <Analysis Type in the Analysis Tab
Check [Analyzing and Fixing Problems in an Audio File|http://documentation.apple.com/en/soundtrackpro/usermanual/index.html#chap ter=8%26section=16]
[Analysis tab|http://documentation.apple.com/en/soundtrackpro/usermanual/index.html#chapt er=2%26section=22%26tasks=true]
A

Why video with two audio tracks imports like one track (main)?

Ok, lets face one simple thing that is incredibly stupid in Premiere CC:
- I make video with two audio tracks (screencast with system sounds and microphone, separated)
- Import it to Premiere CC and see only one audio track, system sounds!
- What should I do to see both of them?
- Why Sony Vegas don't make me to go to support forums and make them both visible without extra actoins?

Great first post!
Ok, lets face one simple thing that is incredibly stupid in Premiere CC:
Channel Map the Audio to do what you want it to do with t e source clip.
Why Sony Vegas don't make me to go to support forums and make them both visible without extra actoins?
You could have read the Premiere Manual or watched the Adobe TV Tutorials or gone to edit school instead ...

Imported MPEG-4 clips to iMovie08 arrive without audio

I've recently shot a number of video clips with my Sony Cyber-shot digital camera and imported the stills and video clips to iPhoto. I've just upgraded to iLive08 and have attempted to import the MPEG-4 clips from iPhoto into iMovie. The clips arrive in iMovie without audio. When I open the clips in iPhoto, the audio is working. When I open them in iMovie, their is no audio. How do I get MPEG-4 clips from iPhoto, into an iMovie project with both video and audio?

Can you give me a few tips about using this kind of software?
iSquint is probably the easiest to use of those mentioned but is limited to MPEG4/AAC (default) or H.264/AAC output. Both are compatible with iMovie '08. If you have several files to convert, simply drop them to "Batch" window and press start to begin conversion to MPEG4/AAC files. This codec is very fast but requires 2.0-2.5 times the data rate of a H.264/AAC file for the same level of quaity. Use the MPEG4/AAC option if conversion speed is more important than creating smaller files. Checking the H.264 box switches to the H.264/AAC mode. Use the "Optimize for TV" option for VGA (640x480) files for iMovie '08 SD editing.
When you become more accustomed to the application you may wish to try customizing your settings using the "Advanced" window option. Increasing the video data rate may improve the video quality. (Actually, what you are doing here is preventing the loss of addition detail during conversions.) You may also wish to adjust the "Quality" Factor slider along with increases in the video data rate. It is probably best to leave the audio settings in their default setting.

When I burn my imovie I get the IDVD screen with a thumb size video playing in the corner of the screen without audio - weird

When I burn my imovie I get the IDVD screen with a thumb size video playing in the corner of the screen without audio - weird

You can find the serial number either in About this Mc in the Menu bar under the , or it should be on a sticker under the foot of the machine.
If you have the install discs, try booting from them, holding down the c key and then using Disk Utility to check the drive.
You can also boot into Safe mode
To start up into Safe Mode (to "Safe Boot"), do this:
   1. Be sure the computer is shut down.
   2. Press the power button.
   3. Immediately after you hear the startup tone, press and hold the Shift key.
      Tip: The Shift key should be held as soon as possible after the startup tone but not before.
   4. Release the Shift key when you see the gray Apple and progress indicator (looks like a spinning gear).
During the startup in Mac OS X 10.2 through 10.3.9, you will see "Safe Boot" on the Mac OS X startup screen.
During the startup in Mac OS X 10.4 or later, you will see "Safe Boot" on the login window, which appears even if you normally log in automatically.
Please post back with results,
To leave Safe Mode in any version of Mac OS X, restart the computer normally, without holding any keys during startup.

Macbook Video Importing Problem with Audio

I am trying to import videos to my macbook from my video camera in .mpg format (which i have done hundreds of times) and for some reason the audio will not play on the videos. The video imports fine except for no sound. I have no idea why this is doing this. It worked previously today but now it will not play any sound in the videos i import.

I am trying to import videos to my macbook from my video camera in .mpg format (which i have done hundreds of times) and for some reason the audio will not play on the videos. The video imports fine except for no sound. I have no idea why this is doing this. It worked previously today but now it will not play any sound in the videos i import.

Using iMovie 7.1.4 on an iMac w/ Snow Leopard; HD video imported with a Firewire cable transfers fine, but audio arrives with major static; problem persists w/ different cameras

Using iMovie 7.1.4 on an iMac w/ Snow Leopard; HD video imported with a Firewire cable transfers fine, but audio arrives with major static; problem persists w/ different cameras & Firewire cables; source DV tape has no audfio static.

I forgot to write down my computer specs:
iMac 27 Mid 2011
2.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
AMD Radeon HD 6770M 512 MB
OS X 10.9.2

Video imports without audio

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