Video in ichat is tiling

I have a basic question. When video chatting with my sister sometimes she tells me that I am "tiling" and breaking up. The picture I'm seeing at my end is fine. So I go to connection doctor and it shows her name and 100% video and 100% audio. When she checks connection doctor at her end is says 38% video and 38% audio. My question is when connection doctor shows these settings which computer is having the problem - hers (where I am tiling and the doctor says low percent) or mine where is says 100% video. I try changing the mbps settings and it does not help. But it goes away on its own. I assume it just means the net is busy or something.
Thanks
Phil

This is a portion of my question that I still need answered. When tiling occurs, is the problem with my system (sending) or is it at my sister's end where she is seeing my face tiling. She comes in fine on my screen, but I tile on hers. Which service might be cau sing it?? When I look at connection doctor at my end is shows 100% and my sister says it shows 38% on her end, where it is tiling, but I haven't figured out who the doctor is talking about - sender or receiver.
Thanks

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    0x93c93000 - 0x93ca9fff com.apple.CoreVideo 1.5.1 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x93caa000 - 0x93cacfff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
    0x93cad000 - 0x93cb2fff com.apple.CommonPanels 1.2.4 (85) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x93cb3000 - 0x93cb3fff com.apple.ApplicationServices 34 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
    0x93cb4000 - 0x93cc4fff com.apple.speech.synthesis.framework 3.7.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
    0x93cc5000 - 0x93cc5fff com.apple.MonitorPanelFramework 1.2.0 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x93cc6000 - 0x93e94fff com.apple.security 5.0.4 (34102) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x93e95000 - 0x93e99fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
    0x93e9a000 - 0x93f17fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x93f18000 - 0x94193fff com.apple.Foundation 6.5.6 (677.21) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
    0x941a1000 - 0x9453efff com.apple.QuartzCore 1.5.5 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x9453f000 - 0x9458ffff com.apple.HIServices 1.7.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x94590000 - 0x945bbfff libauto.dylib /usr/lib/libauto.dylib
    0x945bc000 - 0x945bffff com.apple.help 1.1 (36) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x945c0000 - 0x945c5fff com.apple.DisplayServicesFW 2.0 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x945c6000 - 0x9468dfff com.apple.vImage 3.0 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
    0x9468e000 - 0x94696fff com.apple.DiskArbitration 2.2.1 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
    0x94697000 - 0x946cdfff libtidy.A.dylib /usr/lib/libtidy.A.dylib
    0x946ce000 - 0x946edfff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
    0x946ee000 - 0x9470cfff com.apple.QuickLookFramework 1.3 (170.7) /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
    0x9470d000 - 0x9477ffff com.apple.iLifeMediaBrowser 1.0.9 (212.0.1) /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
    0x94780000 - 0x94798fff com.apple.openscripting 1.2.8 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x94799000 - 0x947d2fff com.apple.securityfoundation 3.0 (32989) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x947d3000 - 0x94b91fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
    0x94b92000 - 0x94b99fff libbsm.dylib /usr/lib/libbsm.dylib
    0x94b9a000 - 0x94bbefff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x94bbf000 - 0x94ca4fff com.apple.CoreData 100.1 (186) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x94d9a000 - 0x9526bfff com.apple.opengl 1.5.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x9526c000 - 0x95278fff com.apple.opengl 1.5.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
    0x95279000 - 0x952b7fff com.apple.opengl 1.5.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x952b8000 - 0x952b8fff com.apple.Accelerate.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
    0x952b9000 - 0x953ebfff com.apple.CoreFoundation 6.5.4 (476.15) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x953ec000 - 0x9541bfff com.apple.AE 402.2 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
    0x954e6000 - 0x9550afff libxslt.1.dylib /usr/lib/libxslt.1.dylib
    0x9550b000 - 0x9550bfff com.apple.Accelerate 1.4.2 (Accelerate 1.4.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
    0x9550c000 - 0x95510fff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
    0x95511000 - 0x95543fff com.apple.LDAPFramework 1.4.5 (110) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x95544000 - 0x95544fff com.apple.installserver.framework 1.0 (8) /System/Library/PrivateFrameworks/InstallServer.framework/Versions/A/InstallSer ver
    0x95545000 - 0x955a1fff com.apple.htmlrendering 68 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x955ac000 - 0x956adfff com.apple.PubSub 1.0.3 (65.1.1) /System/Library/Frameworks/PubSub.framework/Versions/A/PubSub
    0x956ae000 - 0x9575cfff com.apple.QTKit 7.5.5 (990.7) /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
    0x9575d000 - 0x9579cfff com.apple.ImageIO.framework 2.0.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
    0x9579d000 - 0x957a4fff com.apple.agl 3.0.9 (AGL-3.0.9) /System/Library/Frameworks/AGL.framework/Versions/A/AGL
    0x957a5000 - 0x957e9fff com.apple.DirectoryService.PasswordServerFramework 3.0.3 /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
    0x957ea000 - 0x957eafff com.apple.Cocoa 6.5 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x957eb000 - 0x95af2fff com.apple.HIToolbox 1.5.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x95af3000 - 0x96143fff com.apple.WebCore 5525.18.1 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
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    0x961d6000 - 0x961d7fff libffi.dylib /usr/lib/libffi.dylib
    0x961d8000 - 0x961e5fff com.apple.opengl 1.5.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x961e6000 - 0x96228fff com.apple.NavigationServices 3.5.2 (163) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x96229000 - 0x9625afff com.apple.quartzfilters 1.5.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
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    0x96286000 - 0x96302fff com.apple.audio.CoreAudio 3.1.0 (3.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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    0x96616000 - 0x96655fff com.apple.CoreMediaIOServicesPrivate 12.0 /System/Library/PrivateFrameworks/CoreMediaIOServicesPrivate.framework/Versions /A/CoreMediaIOServicesPrivate
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    In addition to Defcom's Suggestions this part of the log is essentially bare
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    Video Conference Support Report:
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    Local SIP port
    0.000016 @:0 type=5 (00000000/16402)
    Local SIP port
    0.000031 @:0 type=5 (00000000/16402)
    Local SIP port
    0.349337 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
    IP And Port Data With Caller IP And Port Data: Obtained 280 bytes of local IP and port data (7 entries). Remote data was 0 bytes (0 entries).
    7.891758 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
    IP And Port Data With Caller IP And Port Data: Obtained 280 bytes of local IP and port data (7 entries). Remote data was 120 bytes (3 entries).
    Binary Images Description for "iChat":
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    This suggests that you are not getting through your modem or router.
    Open the ports iChat needs.
    If you are not sure how, tell us the Make and Model of the devices you go through to get On-Line
    11:01 PM Wednesday; January 14, 2009

  • Record Video in iChat no longer available

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    Answered in iChat 3
    9:09 PM Wednesday; April 21, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • No video with iChat

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    Hi,
    The Port Restricted thing is the least of our worries right now.
    What the routing devices capabilities are has little if any bearing as to how iChat displays what you can do via the Connection Doctor info and the Visible Icons in the Buddy list.
    About the Port Restricted.
    This refers to the way the Device does NAT (Network Address Translation)
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    Pic of My Connection Doctor
    Uploaded with Skitch!
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    Uploaded with Skitch!
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    9:32 PM      Saturday; January 7, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

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    8:51 PM Thursday; February 25, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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  • Can't see video in iChat

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    <
    8:52 PM      Thursday; May 26, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
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