Video ipod battery issues

My video iPod will not turn off unless it is connected to a power source. When I unplug it, it runs out of batteries despite the fact that it is off. All the buttons work (I can play music, perform all the regular funtions, etc.). I've tried the 5 R's, done everything else suggested by Apple on the website, and even waited half an hour to talk to a customer service rep on the phone (they told me my coverage expired and it would cost $49 to talk to them . . . argh). Nothing's working!!! Sometimes when I turn it on, it says something about FireWire connections not being supported, but I don't know if this has anything to do with the battery issue. What's going on?????

yeah apple costumer service ***** like that. I have some other problems with my 30gb video, i wanted to do the live chat thing, but its only for teh shuffle. mkes no sence, i paid 300+tax wich should not be charged case im an out of state buyer but thats not the point. the opint is i paid more for the product, but i get less service.

Similar Messages

  • HELP ME!! ipod battery issues!!!!

    hello everyone,
    i have just purchased an ipod, and it has been less than 3 days since i did. the problem is that i only had time for an initial charge of about 2 hours (half the recommended full charge time), as the power to my house cut out. it is a fifth gen 30 gig video ipod, with a lith-ion battery, and this should not be that much of a problem, as these batteries are less affected by a less than required charge time. anyway, i have realised that the battery seems to lose its charge strangeley fast. the max is about 4 hours! im really scared, because i dont want this thing to be spoiled before i even have a chance to use it... PLEASE HELP!!!! i need any advice on how to solve this problem, and i hear this is a common issue so you guys must know about it.
    thanking anyone who helps in advance,
    cookieman

    I believe you'll have to pay about $30 for shipping
    If it's less than 6 months since purchase, there will be no charges.
    I doubt they do anything in Pakistan. Fill out the iPod service request link posted and see.
    If you have a friend going to the US, they could take it to an Apple store.
    If they are going to be here for a few weeks, they could do service request themselves. It usually takes about 2 weeks from the time of request till it comes back.
    If you are watching videos, for hours would be about the max time you will get.
    If you are only listeneing to music, you should get more than that (14 hours on a 30GB). If you use the backlight, switch songs, amd stop/start all the time, you will get less.

  • Classic Ipod Battery Issue

    So I bought an Ipod Classic 80GB when I was in Fallujah mid 2007. First things first, no sand managed to get into the ipod casuing its epic failure. After about a year or so the Ipod started crapping out but wasnt a big deal at first. Little things like shutting off by itself, I thought maybe it was becuase I forgot to hit the hold button becuase I was always on a bike hittin jumps and maybe the jolt cuased a shutdown i never could figure it out. But then it got to where songs would be playing and the ipod paused itself and would freeze for an hour atleast. Then one day the Idud, I mean Ipod, just wouldnt work. Wouldnt charge, wouldnt turn on, wouldnt nothing! Only showed "please wait battery very low". So id plug it into the computer for the rest of the night and come back the next morning and still it would read "please wait battery very low". I was told the battery was most likely bad as the Ipod classic battery life expectancy isnt very long due to not being able to keep a charge.
    Ipod was gonna get repaired until I saw the repair prices apple charges. I might wind up getting a new ipod but I dont want to lose the items I bought beucase its the only copy i have. All backup discs were misplaced...differnt story moving on. My Ipod holds a sentimental value and If I can get it repaired for a low cost and not risk losing the songs and videos I have stored then I'll get the friggin thing fixed.
    QUESTION - Does it really cost nearly $200 to replace a battery ($59 on itunes replacment program, $159 for the repair) or did i just read the battery replacement page information wrong? Anyone know whether or not thats any repair on an Ipod or what Apple charges just to swap out a battery?
    http://www.apple.com/support/ipod/service/prices/#us

    Hi Jay504,
    If you are having what appears to be battery issues with your iPod, you may find the following articles helpful:
    iPod: About the battery charge status icon
    http://support.apple.com/kb/ht1435
    Apple Support: Accurately determine your iPod battery life
    http://support.apple.com/kb/ht1322
    Regards,
    - Brenden

  • What happens with video ipod battery dies?

    I read that the battery in the video ipod is stuck to some parts inside the video ipod so when it dies there is no way to replace it. Does Apple offer any exchange program or battery replacement for video ipod batteries and how much are they?

    Don't know where you read that, but the battery is replaceable in the iPod 5th gen (video) just like any other model.
    This can be done by Apple or 3rd party battery replacement sites.
    If an iPod is under warranty, then the battery replacement is free (except after the first 6 months of the warranty has expired there is a shipping fee).
    If an iPod is out of warranty, Apple charges $59 + $6.95 shipping.
    As I said earlier, there are 3rd party alternatives that are usually cheaper.
    If you have the iPod video model, then it's under warranty, so if you're having battery problems, fill out a service request.
    http://www.apple.com/support/ipod/service/faq/

  • Has iPOD battery issue gone away?

    Have two iPOD minis. Heard about a battery issue about a year ago, accompanied by a class action suit. Time to get at least another iPOD. Questions:
    1) Was that problem with inferior lithium batteries resolved by Apple? Is it okay to get another iPOD mini? And,
    2) Suggestions on purchasing an iPOD. We use them exclusively for music, nothing else. Would like to go with iPOD mini again, unless I hear otherwise from any of you.
    Thank you

    1 - The Mini was not included in the lawsuit. The battery worked as advertised (within reason). Don't think it was (widely) published exactly what the cause/fix was.
    2 - The iPod rocks. I recommend it. The Mini (the mot popular iPod ever) was discontinued in October last year. You can still purchase refurbished Minis at www.apple.com/store. They come with a standard one year warranty and you can purchase the Applecare Protection Pln for it as well.

  • Video Ipod Connectivity Issue....???   Pleeeeze Help!

    Hello Everybody,
    We have a 5th Gen. video IPod and had recently put over 1000 songs on it from a PC based iTunes.  In the past, we had also put some music on our IPod from different computers (Mac & PC) but as soon as we connect with our eMac (OSX 10.3.9) all of the previously saved songs are deleted as iTunes sync the IPod with our songs library.  
    We believe that there might be some settings that we need to change so iTunes will not sync music automatically and delete the previously songs. Could somebody please help us navigate how to put some more songs on our IPod without deleting our precious songs library.
    Thank You.
    God Bless Us All

    See this.
    How to use an iPod with more than one computer.
    Btw, this is the iPod Classic Mac forum. The iPod video has a different forum.

  • IPhone vs. Video iPod battery life & sound

    For those that have used both, which will play video the longest - iPhone or Video iPod?
    Also, which is loudest? I use the Video iPod on flights with noise cancelling earphones but find it is still not loud enough. Would the iPhone be louder in this case?
    Thanks,
    Brett

    Patience my friend! And welcome to Apple Discussions!
    Anyway, sounds like your connecting your iPod to your computer.
    Does your iPod show up in iTunes? If so, eject the iPod from iTunes and the Do Not Disconnect screen should go away.
    ~Lyssa
    ~iBook G4 1.07GHz (Kaiya), with extra 256MB RAM ~and a red Apple logo~(Mac OS X 10.3.9)~ LaCie 160GB external hard drive~ ~3G 15GB iPod (Nakai)~ ~GiveStarsto users who earn them.~

  • Mini ipod battery issue

    I have an old generation mini ipod. Despite the battery being charged full it cuts out and flashes up NO BATTERY POWER REMAINS. PLEASE CONNECT IPOD TO POWER. The battery icon flashes up with exclamation mark then completely shuts down. After leaving a few minutes eventually starts up but battery is empty. After leaving a further few minutes it eventually acknowleges a full battery and starts to work but then will shut down and repeat process.i then have to recharge via plug to get to work again.  I realise I have  a very old model ipod but can this be fixed without requiring a new battery?  Is this a common problem. Any help would be greatly appreciated.  I have tried restarting but has not worked. 
    Version 1.4.1
    Model M9436B
    Format Windows
    s/n 2Z******QKL
    Capacity 3.7GB
    <Edited By Host>

    Hello Paul
    The batteries that are in iPods do not last forever, they typically last about 400 times of being charged up and depleted. Check out the articles below for more information about your batteries.  The second article will give more insight and answer to questions that you might have.
    iPod Battery
    http://www.apple.com/batteries/ipods.html
    iPod battery frequently asked questions
    http://support.apple.com/kb/ta26689
    Regards,
    -Norm G.

  • VIDEO IPOD BATTERY HELP OR DID I GET MESSED OVER AGAIN

    Hello boys and girls
    my original ipod that i had for several years was stolen....after some debate and penny pinching i decided to buy an IPOD 30gig video ...great i thought..now i can have my music and meditations when i work out again
    there is a radio shack nearby so i got it there...i also ..very cleaverly i thought... checked to make sure all the other stuff i had spent good money on ...docking station...fm transmitter for car...Altec speakers [great sound by the way] other stuff would work with it and the new video ipod fit perfectly into the docking station
    JOY TO THE WORLD...Mother Apple had been kind to me and i was going to have music again and had told that this IPOD was much easier to use then the one i had for 4 years that got swiped..
    THE JOY ENDED WHEN I GOT HOME...
    First of all I discovered that the FIREWIRE card i had bought for the first IPOD was no more good...now i have to have USB 2 which of course i didn't have
    since i work at night and go to school trapsing across town to get a USB 2 card and the appox $30 for it taxed me a little and reduced the sleep i got...however i was antcipating being able to use my ipod that night when i worked out
    WELL....that's when the nightmare started...
    To be scientific and logical about this let me list what happened and is happening...
    1. Initially when i hooked the IPOD to a USB 1 port the coputer recognized it for about 5 sec then lost the connection. Pretty sure that was because the batteries weren't real charged
    2. i put the ipod back in the old docking station and plugged it into the old now useless FIREWIRE card...Ipod is happy it says it is charging...it charged all night an d still said it was charging
    must be a very hungry iopd!! well i have lots of electricity to feed it
    3. i hooked it up to the ac adapter..still charging but FINALLY got full
    4. except now when i disconnect it from the ac adapter it goes dead...will not wake up when i connect it to the new USB 2 card Mother Apple said i needed and i staid awake to get
    5. SO NOW...am i stuck waiting FOREVER while it maybe gets repaired..unless i've just done some dumb things and can get it up and running without sending it in...
    6. will radio shack just give me another one that works...i only bought it two days ago
    7. that has been a pain you know where fromt he beginning
    8. guess i have to call Apple ..probably monday..sure they're not open today...and guess what ..it will be when i normally would be asleep 'cause i work at night
    will try to post this more concisely in next msg if you read this God Bless you

    I'm sorry about your troubles with your ipod , and i would imagine that radioshack would take it back , if not then send it back to apple since that kind of problem is not abuse or anything and it should be covered in the warranty.

  • Video Ipod battery Life problems

    Ok I JUST bought a 60gb video ipod with the warrenty.. now i did hear something about the initial charge on a ipod so i left it charging for about 6 hours... BUT whenever i goto charge it i never get a charging sign... i only get a do not disconnect sign, and my friend gets a charging sign on his nano, also after it was fully charged i started to watch a movie and i dont even think it lasted 3-4 hours can someone please tell me how to fix this or if i need to get it replaced...

    Patience my friend! And welcome to Apple Discussions!
    Anyway, sounds like your connecting your iPod to your computer.
    Does your iPod show up in iTunes? If so, eject the iPod from iTunes and the Do Not Disconnect screen should go away.
    ~Lyssa
    ~iBook G4 1.07GHz (Kaiya), with extra 256MB RAM ~and a red Apple logo~(Mac OS X 10.3.9)~ LaCie 160GB external hard drive~ ~3G 15GB iPod (Nakai)~ ~GiveStarsto users who earn them.~

  • IPod Video's Battery issue

    please, can someone tell me how much the battery should last in a 30 Gb model.....please, it's driving me nuts!!!
    Alceus
    desktop   Windows XP  

    well i stopped here and there for about 10 min at a time just when i got frustrated with the map i was driving down to florida which is about 20 hours from here, lasted almost the whole way
    the video i tested the other day and lasted for about 3 1/2 hours playing non stop
    tried to watch both the kill bills. then it cut out, it charges up fast though

  • 5th Generation iPod Battery Issues

    Hello all.
    I'm hoping someone can help me with an issue I recently started having. Both my wife and I have 5th generation iPods that we bought 13 months ago. We have been using them on my computer on a regular basis since then.
    About 3 weeks ago I started receiving the "low battery warning." I charged it successfully from my PC and from a car adaptor and after rebooting the iPod the battery would be close to empty. My wife's iPod had similar issues within a week of my issue.
    I took my iPod into my local Apple store and they charged me ~$60 for a battery replacement and replaced my wife's since it was within warranty. I sync'ed my new iPod at home on the computer and had the same problems within 2 days. I then tried my wife's iPod and her's was dead before she even got to use it.
    I just replaced both iPods at Apple yesterday and I'm afraid to plug them into my computer now, but an iPod isn't much fun unless it has music! Any ideas? What can I check? (Keep in mind that we've been using this same computer for quite sometime now.)
    Thanks,
    Michael

    Hi,
    It might be that there is a driver problem on your PC so the iPod is not drawing enough current to charge fully. Some devices like the blackberry and other mp3 players actually say they are charging when in fact they are discharging! Perhaps you could try another PC with iTunes installed and see if you have the same problem - would at the very least rule out your PC.
    I found this on Wiki - http://en.wikipedia.org/wiki/USB
    The USB specification provides a 5 V (volts) supply on a single wire from which connected USB devices may draw power. The specification provides for no more than 5.25 V and no less than 4.75 V (5 V±5%) between the positive and negative bus power lines.[11] Initially, a device is only allowed to draw 100 mA. It may request more current from the upstream device in units of 2 mA up to a maximum of 500 mA.
    I've got a blackberry and the charger is rated 5v 500mA. It has a usb connector for the power lead so I just unplug the standard usb cable for my bberry and plug in the iPod cable. This is exactly the same as the £19 AC chargers you can buy in the shops
    Hope this helps.
    Dan

  • Video iPod/iTunes Issue

    I have two issues here...
    One: I've been searching through this forum and others trying to find a way to fix this, and I'm hoping someone can (pretty please) help me out here.
    I'm running iTunes 7.2 on Vista, and for some reason iTunes keeps closing down on me whenever I right click on a video link and go to "Get Info" so I can change the name of what I've got.
    The video files are ones that I've ripped from DVDs that I've bought, and I want to put them on my iPod so that I can actually get to watch them (since I'm not home all the time).
    And two: I tried installing iTunes over itself, and now it'll go through the the "Updating Library," and it gets almost to the end before my Vista pops up the "iTunes must close down" deal, without any error message.
    Any suggestions on how to fix these?

    Have you tried using the Create iPod and iPhone Version in the Advanced tab of iTunes? That opion is made to convert most formates to the iPod and iPhone compatible formats.

  • Capacity of 30 gig video ipod battery

    Hi, I was wondering if anyone knows the capacity of the battery for the 30 gig 5g ipod video. To clarify, i'm looking for a value in mAh, not in hours. There are more and more replacement battery kits becoming available for ipod videos and i was wondering how these replacement battery's capacity compares to the one in my ipod.
    Thanks for the help in advance.
    PC   Windows XP   ipod 5g 30 gig

    [bump]anyone???

  • 30GB video Ipod battery drained/dead?

    It appears that the boombox that I have kept my (approx 14 mo old)ipod plugged into (for the past several month with no issues)has been keeping the screen on to the detrement of my battery. At first it was displaying the "please wait--very low battery" screen. I kept it hooked up to my computer--but it didn't charge--and wouldn't read for a diagnositic or a reset. Then I used my wall charger (as it has been widely praised in the discussions) and this drained my battery so that it doesn't even display "please wait--very low battery"--not even my computer can revive it to anything anymore! it...is...dead...dead...dead!
    Any ideas? Is my battery toast?
    Many Thanks for any assistance

    Maybe this page has some useful information for you...
    The iPod/iPhone Battery unplugged . . .
    http://www.vsa.cape.com/~danh/ipod.htm
    Patrick

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