Video ipod isn't playing videos

hey i need help really bad. ok so i got the new video ipod for christmas it's the 30GB model. i bought a video and it's on my ipod but i can't get it to play. i've made sure to go to the main video icon when i want to watch it and i've made sure my tvout is on. i've also downloaded the ipod or itunes 6.0 that someone told me to do. so now what? i really need some help.
ipod video 30GB Windows XP Pro

turn TV-Out to OFF.

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