Video is not playing in the latest version of shocwave

I have been getting calls from my users that tell me that videos will not show up since they updated their Shockwave.
I have tested it here and with an older version of Shockwave, everything is fine but when I updated, the video no longer displayed.
The audio does play but no video.
Does the same on all browsers.
Adobe, please fix this asap!!!!!!

I agree - I am seeing an area where I presume video should be playing but I only hear the sound.
You won't find an Adobe representative or tech support here, just other users trying to help one another.
I assume Raymond that you are the content developer? Have you tried isolating the issue into a minimal file that could be submitted to Adobe as a bug report? I would suggest doing so as a start on getting your issue addressed. If you're lucky, doing so will lead you to find a solution, or perhaps a work-around. Create a file that only plays a video. You said earlier:
I use the Flash asset and call.import which ever video is needed.
perhaps you could post some code, or a link to a demo file that reproduces your problem

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