Video message has no audio
Hello, recently there hasnt been any audio when I send and playback a video message.
I tried adjusting the mic on my pc and on skype, so far, nothing. I have the latest skype, this just happened out of the blue. I thank you for helping me.
Please, run the DirectX diagnostics tool.
Go to Windows Start and in the Run box type dxdiag.exe and press the OK button. This will start the DirectX diagnostics program. Run this diagnostics and save the results to a file. Please, attach this file to your post.
Be aware that you will have to zip this file before attaching it here.
Similar Messages
-
How to stop the spinning ball/pizza that is stalling repairs to project on imovie 09? on macosx10.5.8 using iomega and superspeed ext h.d. as storage for the events and projects archive of a wedding video that has had audio sync problems on all share formats (iDVD, mp4, and last of all iTunes). The project label now carries signal with yellow triangled exclamation “i tunes out of date”.
To solve the sync problem I’m following advice and detaching sound from all of the 100 or so short clips. This operation has been stalled by the spinning ball. Shut down restart has not helped.
The Project is mounted from Iomega and superspeed ext hd connected to imovie09 on macosx 10.5.8.
What to do to resume repairs to the audio sync problem and so successfully share for youtube upload?How to stop the spinning ball/pizza that is stalling repairs to project on imovie 09? on macosx10.5.8 using iomega and superspeed ext h.d. as storage for the events and projects archive of a wedding video that has had audio sync problems on all share formats (iDVD, mp4, and last of all iTunes). The project label now carries signal with yellow triangled exclamation “i tunes out of date”.
To solve the sync problem I’m following advice and detaching sound from all of the 100 or so short clips. This operation has been stalled by the spinning ball. Shut down restart has not helped.
The Project is mounted from Iomega and superspeed ext hd connected to imovie09 on macosx 10.5.8.
What to do to resume repairs to the audio sync problem and so successfully share for youtube upload? -
Problems capturing DV video that has 32k audio
While capturing in a project that has a basic set up for DV/PAL 48kz, I keep getting warnings after capture, that the frequency of my captured material does not match my project settings and there might be synchro problems with my audio later!
My problem is that if I can change my sequence set up to 32k - a frequency that seemingly matches the video I am trying to capture (showing on my video monitor what I think is the 32kz info) I cannot find how to actually _set up the project for audio at 32k_ . For PAL video, the only choice I have seems to be for audio at 48kz.
I am getting confused and my audio not in sync...
Anybody could unconfuse and re-sync me ?
ThanksFrom the menu bar: Final Cut Pro > Audio/Video Settings > Capture Presets.
You will see that the setting for DV PAL has a lock next to it, to indicate that it cannot be changed.
Click on Duplicate. You can now make the changes that you need.
Match those settings to what you shot. -
How to save video messages to a file on Mac?
How to save video messages to a file on Mac? Please, help. Thank you.Claire
Claire, I use a Mac w/ the latest copy of Skype and it IS possible to first play the file and then download it. Steps are available for it but it involves some technical wizardry that can be above some muggles. Then I found a post where some some VERY bright person made a small downloaded program for the Mac which once the video message has been played recently, you can run this program and download the file for safe keeping ( ALWAYS BACKUP or store it in the cloud for safety ) Kudos are deserved to user alvarop for this! http://community.skype.com/t5/Mac/Video-Message-Exporter-App/m-p/2351609 It worked for me to download a video message that I recently played back. Let me know if you need any assistance getting it downloaded you can PM me on here and I'll be happy to help with a screenshare. Best Regards,-Shawn G
-
Premiere pro cc link offline media error message:the file has no audio or video streams
hello eveyone "
I hope anyone who can help me out,I created a projcet with premier pro cs6,but after I installed the premiere pro cc ,when I opend it wiht premier pro cs6 it showed that :the project appears to be damaged ,it cannot be opened.
but when open it with premier pro cc,I found many medias were offline,the I tried to link the offline media,it showed: the file has no audio or video streams, even I am trying to import the media it showed the same information,
Anybody who can help me out ,thanks a lot first!You can't go backwards. For the offline issue, try this:
FAQ: Why are some codecs and sequence presets missing from my installation of Premiere Pro? -
Audio in video messages does not work
When I record a video message for someone, the audio does not work properly. It either doesn't work at all (silence is recorded), or cuts out after a 1-2 seconds. The problem seems to be confined to the MP4 video/audio encoder used by Skype for video messages.
My webcam (Logitech HD615) works properly when used for Skype calls (including the built in microphone), and when used in other applications. With other applications, I can also record videos and the audio is captured and encoded correctly. Although the problem does not seem to be the webcam, I have re-installled the webcam drivers and I have tried changing USB ports for the webcam.
I have re-installed the latest version of Skype and verified that Windows has the latest updates (I'm using Windows 7). I have tried re-booting a number of times when debugging this issue.
I have looked at the mp4 file that's created in the temp folder when Skype records the message - the audio is missing/broken regardless of what player I use. This, and the fact that the webcam works makes me believe that the problem is in the Skype use of the audio/video encoder, or the encoder itself.
Any ideas on how to solve this problem?
Thanks,
K.
Solved!
Go to Solution.When you change the USB ports, make sure not to use USB 3.0 ports. I had a very similar issue with Logitech c920 webcam. Changing the port to USB 2.0 has solved the issue.
http://community.skype.com/t5/Windows-desktop-client/No-sound-on-video-messaging-playback/m-p/274382... -
.Mov files in CC : The File Has no Audio or Video Streams
I recently updated premier to CC , since i have issues iimporting any .mov files at all.
The specific ones Im trying for my current project are exports from AE , rendered lossless animation .mov , worked fine in CS6 , will play in quicktime and other generic's but always getting the The FIle Has no Audio or Video Streams message when trying to import into a project.
Quicktime is updated so I can't understand why the won't play, is this a CC bug ?
i go back to cs6 on my other comp they open fine...
Ive seen a few topics on this none with a resolution and most of those where from cam's, this is an export from AE, anyone able to help this is stopping me from working atm ......
troyI can verify that Apple screen recordings without audio do not import into any Adobe premeier.
Details on screen recording from Gspot v2.70a:
H.264
qt : Apple QuickTime (.MOV/QT)
File Type: QuickTime (.MOV)
Mime Type: video/quicktime
Len: 1:03.083
Frms: 1,521
Qf: 0.153
Frames/s: 20.000
wx: 1280 x 800
sar: 1.600 (8:5)
However Apple (MAC OSX) screen recordings WITH audio will import.
I would think this should be fixable with hotfixes...
If you (adobe staff) have access to macbook pros 2012 or 2013 models, open quick time pro, do a screen recording, make sure no audio is recording, just your screen movements.. then export to 1080p video (mov is only option).. then on a windows PC try to import that file into adobe premiere. The file will play perfectly fine natively in windows with any player so long as a H264 decoder is available on that system... the problem here is Adobe Premiere. Not the users system.
Edit:
To help those with this issue.. just make sure when you render your mov that you have ANY kind of audio in it.. and just remove the audio track once imported into premiere. I know it's frustrating and you would think something as simple as not having an audio track wouldn't break premiere but alas... we have to work around the shortcomings until they decide to fix it.. just like the VFR issue in premiere. -
'File has no audio or video streaming' error -- I have codecs!
Hi!
I really hope someone can help me!
I am trying to import MOV files into Premiere CS5 (latest version, just downloaded last week) and I get the error message "file has no audio or video streaming.'
I can open these files just fine in Final Cut Pro X (which I hate, so hence why I am back on Premiere).
I already downloaded Quicktime 7, and the Quicktime Pro Codecs here (http://support.apple.com/kb/DL1396). When I tried to install those codecs, I got an error saying there is a newer version of the codecs installed on my machine.
My info:
Mac OS 10.6.8
Quicktime 10
(I read you also needed to download Quicktime 7 for some codecs. I did that, but it didn't help.)
Premiere CS5.5 (Trial)*
*I read the old trial did not allow you to import MOVs, but that the new trial does not have an issue -- so I'm at a loss as to what to do.Here's the info of the original source files:
* * * Media Inspector 0.7.443 file analysis report.
* * * Media Inspector is ©2011 by Diego Massanti - http://mediainfo.massanti.com
* * * MediaInfoLib by Jerome Martinez - http://mediainfo.sourceforge.net
Created on: Feb 1, 2012 2:32:58 PM CST
Report for file: 0002QZ.MXF
General / Container Stream #1
Total Video Streams for this File.................1
Total Audio Streams for this File.................4
Video Codecs Used.................................DV
Audio Codecs Used.................................PCM / PCM / PCM / PCM
File Format.......................................MXF
Play Time.........................................4mn 55s
Total File Size...................................3.96 GiB
Total Stream BitRate..............................115 Mbps
Encoded with......................................Panasonic P2 2.0
Video Stream #1
Codec (Human Name)................................DV
Frame Width.......................................960 pixels
Frame Height......................................720 pixels
Frame Rate........................................29.970 fps
Total Frames......................................8850
Display Aspect Ratio..............................16:9
Video Standard....................................NTSC
Scan Type.........................................Progressive
Color Space.......................................YUV
QF (like Gordian Knot)............................5.187
Video Stream Length...............................4mn 55s 295ms
Video Stream BitRate..............................107 Mbps
Video Stream BitRate Mode.........................VBR
Bit Depth.........................................10 bits
Video Stream Size.................................3.69 GiB (93%)
Audio Stream #1
Codec.............................................PCM
Audio Stream Length...............................4mn 55s 295ms
Audio Stream BitRate..............................768 Kbps
Audio Stream BitRate Mode.........................CBR
Number of Audio Channels..........................1
Sampling Rate.....................................48.0 KHz
Bit Depth.........................................16 bits
Audio Stream Delay................................21h 58mn
Audio Stream Size.................................0.00 Byte (0%)
Audio Stream #2
Codec.............................................PCM
Audio Stream Length...............................4mn 55s 295ms
Audio Stream BitRate..............................768 Kbps
Audio Stream BitRate Mode.........................CBR
Number of Audio Channels..........................1
Sampling Rate.....................................48.0 KHz
Bit Depth.........................................16 bits
Audio Stream Delay................................21h 58mn
Audio Stream Size.................................0.00 Byte (0%)
Audio Stream #3
Codec.............................................PCM
Audio Stream Length...............................4mn 55s 295ms
Audio Stream BitRate..............................768 Kbps
Audio Stream BitRate Mode.........................CBR
Number of Audio Channels..........................1
Sampling Rate.....................................48.0 KHz
Bit Depth.........................................16 bits
Audio Stream Delay................................21h 58mn
Audio Stream Size.................................0.00 Byte (0%)
Audio Stream #4
Codec.............................................PCM
Audio Stream Length...............................4mn 55s 295ms
Audio Stream BitRate..............................768 Kbps
Audio Stream BitRate Mode.........................CBR
Number of Audio Channels..........................1
Sampling Rate.....................................48.0 KHz
Bit Depth.........................................16 bits
Audio Stream Delay................................21h 58mn
Audio Stream Size.................................0.00 Byte (0%) -
Import mov error. "The file has no audio or video stream".
Very interesting. Would this also explain why i was previously able to import some high def files I downloaded and after the reformat of my computer and reload of cs5.5, I'm now not able to use those files? It's very strange. I did a project, used the high def mov files and it came out great. After a mandatory reformat and reload, now the file doesn't want to import into premier. Error message was... "this file has no audio or video stream"... yet they play fine in media player, and one of the files works, but not the rest. Thanks in advance for any help you can provide. Mark
Mark,
Welcome to the forum.
Unfortunately, you have posted to the Premiere Elements Tips & Tricks sub-forum, which is a repository for articles on how to do things in PrElements.
Maybe our MOD, Steve Grisetti, will move this out to the Premiere Pro CS 5 & CS 5.5 forum, where you will get more replies.
After the reformat, did you install Apple's QT Player? If so, what version.
What is the CODEC in those MOV files? That can be very important, but the very later versions of QT Player should install most of the popular CODEC's, that one sees in MOV, MP4, MTS, etc. files.
Good luck,
Hunt -
Premiere Pro CS6 importing .mp4 = "The file has no audio or video streams."
Hi,
When I import an MP4 clip into Adobe Premiere Pro CS6, I get the following message:
"File Import Failure
151_0010_01.mp4
Error Message
The file has no audio or video streams."
I have the latest Quicktime, and I have reinstalled Premiere Pro CS6 a few times already. If anyone knows a fix for this, I would greatly appreciate it. My system and clip info are found below. Thank you, Robert.
OPERATING SYSTEM
Win 7 Ultimate 64bit
CLIP INFO
Complete name \BPAV\CLPR\151_0009_01\151_0009_01.MP4
Format : MPEG-4
Commercial name : XDCAM EX 35
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 1.76 GiB
Duration : 7mn 5s
Overall bit rate mode : Variable
Overall bit rate : 35.6 Mbps
Encoded date : UTC 2009-07-19 04:22:10
Tagged date : UTC 2009-07-19 04:22:10
Video
ID : 1
Format : MPEG Video
Commercial name : XDCAM EX 35
Format version : Version 2
Format profile : Main@High
Format settings, BVOP : Yes
Format settings, Matrix : Custom
Format settings, GOP : M=3, N=15
Codec ID : 61
Duration : 7mn 5s
Bit rate mode : Variable
Bit rate : 34.0 Mbps
Maximum bit rate : 35.0 Mbps
Width : 1 280 pixels
Height : 720 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 29.970 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Compression mode : Lossy
Bits/(Pixel*Frame) : 1.231
Stream size : 1.68 GiB (96%)
Language : English
Encoded date : UTC 2009-07-19 04:22:10
Tagged date : UTC 2009-07-19 04:22:10
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Audio
ID : 2
Format : PCM
Format settings, Endianness : Big
Format settings, Sign : Signed
Codec ID : twos
Duration : 7mn 5s
Bit rate mode : Constant
Bit rate : 1 536 Kbps
Channel(s) : 2 channels
Sampling rate : 48.0 KHz
Bit depth : 16 bits
Stream size : 77.9 MiB (4%)
Language : English
Encoded date : UTC 2009-07-19 04:22:10
Tagged date : UTC 2009-07-19 04:22:10I encountered a similar problem. I had quicktime files that would play in the quicktime player from the desktop, but wouldn't import the files "the file has no audio or video streams". I had just reinstalled quicktime, and Premier with no change. Finally realized that we had Barracuda protection that was at fault. It was preventing communication to the quicktime codec and thus Premier could not interpret the footage. Another symptom, I would also launch After Effects and it would tell me that quicktime wasn't installed.
I solved this by uninstalling Barracuda. We reported the fault to Barracuda, and have not seen any change in the software. -
Import failure - GoPro Hero4 4k30fps -"The file has no audio or video streams"
I am trying to import a 4k30fps video from a GoPro Hero4 Black and I get this message "The file has no audio or video streams"
I have tried importing in a number of different ways, does anyone have any help or advice?
I am using Windows 7 64 bit and Adobe Premiere 8.0.1 (21)
Thank youUninstalling and reinstalling a "Typical" Apple Quicktime installation seemed to fix the problem.
-
Error message: The selected file cannot be linked because it has 6 audio channel(s) and the clip was
I recently purchased/upgraded from Premiere Elements 5 to Premiere Elements 9 and I cannot open the projects in version 9 that were created with version 5. It shows it as offline. I get a message to open up a file and when I do i receive the error message: The selected file cannot be linked because it has 6 audio channel(s) and the clip was created with 2 audio channels. Can someone help me or tell what I am doing wrong? All of my projects that were completed in version 5 cannot be opened up in version 9.
Thank you.Bill,
I ran G-Spot on one of the files and here it what I have:
DVD "VOB" format
MPEG-2 Program Stream << { 1 vid, 1 aud }
Sys Bitrate: 10080 kb/s VBR
I guess I am really confused. The project that I am trying to open PrE 9 was completed in PrE 3 w/templates , scenes, etc. The movie was burned to a DVD. I cannot understand why I cannot open it with a newer version of PrE. According to G-Spot (I am assuming this is what you mean above), it is already in 2 channels. To me this should be ok. I put many, many hours into these videos and now it seems all for not.
Here is what I did so far:
I uploaded the required media files to a new project in PrE9 and let them index and conform. I saved the project with the same name in a different location. Do I have to do this to the project files and/or the original media files? Confusion starts here.
The next step is where I am confused. I do not know if I am proceeding in the right direction from here. There is the share tab in the upper right hand corner. Is this what you are talking about? I am truly lost from here.
Thanks. -
after downloading osx 10.9.2 when i open my logic pro 9 and begin to audition loops that came with lp9 i get a message that says "audio device has been removed and then a second message the " select driver not found(-10202). my interface is a apogee duet. Can anyone provide a solution to this problem. Thanks
YES!!! YES!!! YES!!!
I got it!!! Yes!!!
Guys, I've solved my problem about that error -10202 (Selected driver not found).
I have installed in my Mac Pro (OS X 10.5.8) a document with an extension ".rsrc" to correct the position of the accents in my keyboard, like acute accent, tilde and circumflex.
That file is called "U.S. - International.rsrc" and it's stored in the following path:
"Macintosh HD/Library/Keyboard Layouts"
So, when it's properly installed, I can choose 2 country flags on the right side of the menu bar (U.S. - International and Brazilian).
That's the clue!
When I pick up "U.S. - International", my keyboard works fine with the accents, >>>BUT<<< Logic Pro 9 doesn't recognize my audio driver; and when I pick up "Brazilian", my keyboard doesn't work with the accents exactly as it shows me on each key, BUT Logic Pro 9 DOES recognize my audio driver.
So, when I want to write anything out, I will pick up the "US - International" and when I want to work on the Logic Pro 9, I will pick up "Brazilian".
I hope I can help all of you.
Regards,
Renato Veiga. -
Can anyone help with the error message I'm getting 'the selected file cannot be linked because it has 2 audio channels and the clip was created with 1 audio channel'. I had to move the footage to another folder and now am unable to link it - just getting this error message instead.... Has anyone had to deal with this before?
Thank you!Relink to the correct media.
-
WHEN I SEND A MESSAGE WITH VIDEO, THE PERSON RECEIVING THE MESSAGE HAS NO SOUND TO THE VIDEO .hOW DO I FIX THE PROBLEM..THANKS
is there sound when you play the video yourself?
Maybe you are looking for
-
FINAL CUT PRO KEEPS QUITTING WHEN TRYING TO OPEN PROJECTS-PLEASE HELP!
I am finishing up two projects and ready to export them to quicktime and final cut pro will not let me open the projects as it quit on me and these projects will not re-open. Can someone please advise?1?! Thanks
-
Lack of UI and No Cover Flow for Videos?
Why is there no cover flow in the iPod touch/iPhone/any iPods for movies and videos? I don't even remember seeing a menu bar at the bottom of the screen to view videos in different categories. Has anyone else noticed the lack of a good UI in the Vide
-
Unable to create the Mailbox Store. The database returned an error
hi we have a new unity connection 10.51 install . trying to create a 2nd mailbax store and get the following error: Unable to create the Mailbox Store. The database returned an error. creates the store but i can't open it to mount it / enable it.
-
My iPod touch doesn't show up in my macbook desktop. This prevents me from copying data into it. What can I do? It does however, show up in itunes so that is not a problem. Only started happening after I got mountain lion. If that helps. Thanks in ad
-
Add a background color in Illustrator 10
I have a .ai file I want to use for printed business cards. I want to add a simple one color background. How do I do this. (I am a beginner, so please explain in detail.) Thanks