Video message is not working.

bq aquaris E 4.5 with stock Android 4.4.2 and WiFi (home/office network), Skype v5.1.0.57240.
I tried to use a video message in my Skype but when I press stop, after I have recorded the video, Skype freezes and stop working, and I need to force stop in order to work again. I have checked if the videos are saved in Skype folder, and yes, they are there and working well.

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Similar Messages

  • Audio in video messages does not work

    When I record a video message for someone, the audio does not work properly. It either doesn't work at all (silence is recorded), or cuts out after a 1-2 seconds. The problem seems to be confined to the MP4 video/audio encoder used by Skype for video messages.
    My webcam (Logitech HD615) works properly when used for Skype calls (including the built in microphone), and when used in other applications. With other applications, I can also record videos and the audio is captured and encoded correctly. Although the problem does not seem to be the webcam, I have re-installled the webcam drivers and I have tried changing USB ports for the webcam.
    I have re-installed the latest version of Skype and verified that Windows has the latest updates (I'm using Windows 7).  I have tried re-booting a number of times when debugging this issue.
    I have looked at the mp4 file that's created in the temp folder when Skype records the message - the audio is missing/broken regardless of what player I use. This, and the fact that the webcam works makes me believe that the problem is in the Skype use of the audio/video encoder, or the encoder itself.
    Any ideas on how to solve this problem?
    Thanks,
    K.
    Solved!
    Go to Solution.

    When you change the USB ports, make sure not to use USB 3.0 ports. I had a very similar issue with Logitech c920 webcam. Changing the port to USB 2.0 has solved the issue.
    http://community.skype.com/t5/Windows-desktop-client/No-sound-on-video-messaging-playback/m-p/274382...

  • Video messages STILL not working.

    So one of my contacts send me a video msg and when i try to replay it, it load a bit and then shows this error.I've already seen this countless times in the forums, still NO ONE has fixed it. Just shows how bad the skype support is. There isn't even an option for this sort of thing in the support.Anyway yet i post this topic one more. Let's see if get anywhere.Latest Skype, flash, k-kite codecs and IE versions.Win 7 x64

    If you are on PC, i found nothing else works on this wrek of an aplication. Here is a tutorial of how to save the video even if you can't play it in skype.http://briandonohue.org/2013/12/17/save-skype-video-message/That's it. I am getting tired of skype.

  • My Video chat is not working with messages.

    When someone tries to send me an invite for a video chat the green light shows up but I do not receive and invitation window to accept it.
    I am using an aim account on messages and my server settings are api.oscar.aol.com, port 443, and use SSL is checked.
    In connection doctor is says my router type is port restricted and that "This computer's network setup includes one or more devices that are not fully compatible with audio and video chatting. I am not sure if this is the reason my video chat is not working.
    If anyone can help me please let me know.

    Hi,
    Most routers can be accessed via  Web Browser.
    The IP shown in System Preferences > Network > Advanced Button > TCP/IP tab in the "Router IP" box is generally the one to use.
    You also tend to need a User ID and Password.
    Apple Base Stations are different in that they have an App in the Utilities folder that accesses the set up screens.
    Your router can have different methods of opening the ports.
    Port Forwarding
    This tends to be the oldest of the methods.
    Essentially you point a port to an IP (computer) to allow it.
    A collection of ports may need to be entered one by one.
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    Port Triggering
    This cuts down the number of ports set to be Open as it involves "listening" ports that then open further ports
    iChat/Messages needs some ports to be open all the time and you set these a bit like Port Forwarding but with listing the IP to send the data to.
    The A/V side can have a listening port (port 5678 for the Visible part of the Invite)
    The advantage is that multiple computers can use the same ports.
    DMZ (Demilitarised Zone)
    This is an ON or Off setting (Enable/Disable)
    It opens all the port (65535 of them) to one IP (i.e only one computer can use this.)
    It is sort of like Port Forwarding Extreme
    UPnP (Universal Plug 'n' Play)
    A setting that allows the App to tell the router which ports to open.
    This means the router can carry on doing DHCP and multiple computer can use the ports involved.
    Where these setting are varies at least as much as there are manufacturers.
    This is  Linksys Port Forwarding (the arrows above the pic show the Others  (it does not show DMZ)
    7:47 PM      Thursday; September 27, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
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     MacBookPro 2Gb (Snow Leopard 10.6.8)
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  • FaceTime Video camera is not working

    after updating my OS in Macbook Air, my Video camera is not working. pls suggest me about how to fix that and make video working.

    If restarting Mac does not fix, see How to Troubleshoot iSight - Apple Support.
    If needed, you could also try Reinstalling OS X.
    Message was edited by: EZ Jim
    Mac OSX 10.10.1

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    I just got my copy of CS$. After installing Premiere I found two things that seem very wrong:
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    My pc is a dual boot Vista-32 and XP system with 4GB of memory installed and nvidia geforce 280 graphics board with plenty of GPU power. The CS4 is installed on the Vista-32 partition. My windows XP partition on the same PC with Premiere CS2 works great and real fast.
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    I would like to thank Dan, Hunt, and Haram:
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    DDR3-2000 SLI-Ready memory w/ ERP 2.0 (requires select third party system memory)
    Overclocking tools
    NVIDIA MediaSheild w/ 9 SATA 3 Gb/sec ports
    ESA Certified
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    S-Spec: SLAWQ
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    Product Code: BX80569Q9550
    Made in Malaysia
    Pack Date: 09/04/08
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  • E75 messaging application not working

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    Message Edited by porthos on 13-Oct-2009 02:54 PM

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  • Satellite 1800-100: video-out does not work

    He,
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      MSI:    No
      Bus:    PCI
      Slot:    Slot-2
      Vendor ID:    0x10de
      Device ID:    0x0393
      Subsystem Vendor ID:    0x0000
      Subsystem ID:    0x0400
      Revision ID:    0x00a1
      Link Width:    x16
      Link Speed:    2.5 GT/s

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