Video not receiving signal after startup or waking from sleep
I just did the most recent updates for my dual 3ghz intel zeon Mac pro running 10.6.8 Ever since that I have had problems with startup. Machine is starting up fine however the screen isn't turning on. I can tell the machine is on because the drives are recognized in my network on my laptop. I tried resetting pram and no help. I am using an old LaCie crt screen so that migh be suspect. I did try the macpro with a projector plugged in instead and had the same problem. Also when the screen goes to sleep it won't wake up when I tap keys or move the mouse. I've had to restart several times to get the screen to come to life. Any help? I'm thinking new system install.
One other note: I am not hearing the hard drive start spinning on the times that the monitor does not turn on when returning from hibernate. When the monitor does turn on, there is the distinct sound of the hard drive starting up, and I can feel a bit of torque within the laptop from the hdd.
Similar Messages
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T520: Monitor does not turn on after boot or waking from sleep
I have a pretty standard T520, the only modifications are upgrading to a larger battery and higher screen resolution (1600x1200), and am currently running windows 7 64bit. Whenever I turn on the machine from a powered off state, or if I try and wake it up from being asleep, 2/3 of the time the monitor will fail to turn on. I am only able to remedy this by closing the lid, letting it go to sleep again, opening it again, holding down the fn key (if that even helps), and hoping it turns on the next time. On a fresh boot, the screen backlight is on, but there is never anything displayed on the monitor, so I cannot even go in to the BIOS. To get to the BIOS, I have to boot normally, repeatedly open/close the monitor until it displays something, reboot, and hope the monitor is still working after the reboot.
The forum posts I have seen on this topic seem to only relate to this problem with external monitors; however, this is occuring with the laptop monitor itself.
Has anyone else had this issue, or know of ways to correct it?One other note: I am not hearing the hard drive start spinning on the times that the monitor does not turn on when returning from hibernate. When the monitor does turn on, there is the distinct sound of the hard drive starting up, and I can feel a bit of torque within the laptop from the hdd.
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Blank Screens After Startup and Wake From Sleep
About half the time I startup my Mac Pro or wake it up from sleep, the screen will go blank, usually about 20-30 seconds after video appears on the screen. The system seems to be running, you just can't see anything.
I have had the screen go completely white, black or blue and occasionally, there will be a solid color with vertical lines throughout the screen. The only thing that will get display back is a forced restart of the entire computer.
I've zapped PRAM and run run hardware test with no issues reported but the problem keeps coming back.
I'm driving a Dell 2407 on my ATI 1900XT. Dell supplied a single-link DVI cable, could that cause issues with a dual-link port on the video card?
Mac Pro Mac OS X (10.4.9) ATI 1900XT, 2GB RAMIntel Macs, especially MacBook Pros seem to be notorious for sleep issues...either not sleeping when supposed to, or not waking up from sleep properly.
My MacBook Pro has come out of the brief case hot as heck with a dead battery often enough, even with all the updates appled. If you listen to the MacBreak Weekly podcast, that's a common complaint of Merlin Mann, who can't figure it out with his machine, and he's no dummy when it comes to Macs. Not very encouraging, is it?
Still, what I would try is reinstalling the OS X 10.4.9 update. I've often read/heard on podcasts that it's better to manually install the larger Combo version of the updates. That seems to have fixed problems for me in the past.
Get the Intel 10.4.9 Combo Update here: http://www.apple.com/support/downloads/macosx1049comboupdateintel.html
Good luck. -
Airport not Reconnecting after waking from sleep
Hi all,
I have a problem with Airport not automatically reconnecting after the computer wakes from sleep or is turned on or rebooted. I have it set to join a specific network automatically. Any idea why this may be? It used to work just fine.I had this problem just recently and seem to have fixed it today. I made the following changes:
I changed security from WPA2 to WPA using the Airport Admin Utility.
I went to the Network Preferences panel and found that the network was still listed as WPA2, so I deleted it.
I then added the WPA network to my preferred network list.
The computer now reconnects automatically after sleep or shutdown.
I don't know whether changing from WPA2 to WPA was necessary. It may be that all you need to do is delete and re-add the network.
Hope that helps! -
My MacBook Pro won't reconnect to my Wi-FI automatically after waking from sleep mode
Hello, everyone. Since I updated to Yosemite, my MacBook Pro won't reconnect to my Wi-FI automatically after waking from sleep mode.
Does anyone know how to fix that?
Thanks in advance,
Arthur.Hi, arthurpacifico.
Thank you for visiting Apple Support Communities.
Here are a couple troubleshooting steps that I would recommend trying to see if it corrects this issue.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Reset your computer’s PRAM
http://support.apple.com/kb/HT1379
If the issue persists, try the troubleshooting steps I have attached below.
Symptom: After restarting or waking from sleep, my computer might not connect to the Internet
After waking from sleep or starting up, your computer may not show that it is connected to a Wi-Fi network.
After start or wake, your computer may indicate that it is connected to a network, but does not connect to the Internet.
Solution
Use these steps if your computer does not automatically connect to your desired Wi-Fi network.
Check your TCP/IP settings in the Network pane of the System Preferences. Click the "Renew DHCP lease" button
Choose System Preferences from the Apple menu.
Choose Network from the View menu.
Select Wi-Fi, then click the Advanced button in the lower-left hand corner of the screen.
Click the TCP/IP tab from the top of the screen.
Click the "Renew DHCP lease" button.
Select the Wi-Fi tab and view your Preferred Networks list.
Select each network and click the minus sign to remove those networks from your Preferred Networks list.
Click OK and close the Network preferences.
Remove your stored network passwords using the Keychain Access Utility.Restart your computer.
Open Keychain Access from /Applications/Utilities. Your window will look like this:
Remove your AirPort network passwords from the login keychain: Select the "login" keychain from the Keychain sidebar. Click the "Kind" column to order the list of keychain items by their type. Remove all entries of the kind: "AirPort network password".
Remove your AirPort network passwords from the System keychain: Select the "System" keychain from the Keychain sidebar. Click the "Kind" column to order the list of keychain items by their type. Remove all entries of the kind: "AirPort network password".
Note: The above steps will remove your Wi-Fi network passwords. If you do not know them, or if your network does not use passwords to restrict access, you should contact your network administrator.
Join your Wi-Fi network. You will need to enter your password for your network again if it requires one.
Wi-Fi: How to troubleshoot Wi-Fi connectivity
http://support.apple.com/kb/ht4628
Cheers,
Jason H. -
Mac Mini WiFi (airport) fails after waking from sleep
I recently bought a Mac Mini (Mid 2010 model)...my first Apple computer since my dearly departed IIe. I've been having repeated intermittent issues with the WiFi on this machine.
Owning it for two weeks, then one day it woke from sleep, and decided it no longer knew the password to my wireless network. With everything else in my house on wireless, I knew that the password had not been changed (I am using WPA2). Every time I would retype the password, I would get either a 'Connection Timeout' error, or an 'Incorrect Password' error. Every once in a while it would connect, but it would not get a valid IP.
Restarted the system, and then it tells me there's 'No Airport Card Installed'
Reset PMU/SMU/PRAM (etc) and the airport card comes back, but it STILL will not connect.
I go into keychain, and delete the saved wireless password.
I create a new 'location'.
No go.
So I made a trip with my machine to the Genius bar at my local apple store. Miracle of miracles, it WORKS PERFECTLY from the moment they turn it on. Get it home, it continues to work perfectly. This was Saturday.
This morning, same problem starts again. I was having similar issues with my iPad not connecting to the WiFi when waking from sleep, but this was fixed when I factory reset the iPad. I've never experienced this issue with either of my iPod touches (3rd and 4th gen). I'm not having any wireless problems with my PS3, Wii, Blu-ray player, Android phone, Nook, HP Printer, or Windows laptop.
My router is a D-link F5D8235-4 v2000, with firmware 2.01.09 (latest available)Hi, this has worked for a few...
Make a New Location, Using network locations in Mac OS X ...
http://support.apple.com/kb/HT2712
10.7 & 10.8…
System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.
10.5.x/10.6.x/10.7.x instructions...
System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.
The interface that connects to the Internet should be dragged to the top of the list.
10.4 instructions...
Is that Interface dragged to the top of Network>Show:>Network Port Configurations.
If using Wifi/Airport...
Instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.
For 10.5/10.6/10.7/10.8, System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...
208.67.222.222
208.67.220.220
Click OK. -
My Ipad will not receive signal from new home Xfinity modem. I reset Pad but still doesnt work.
My Ipad will not receive signal from new home Xfinity modem. I reset Pad but still doen't get WIFI
Does it not show the presence of a wifi signal, or just not connect?
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Display will not sleep any more after waking from sleep
My Macbook has recently started misbehaving after waking from sleep. Started putting the entire MB to sleep each night by closing the lid. When I wake it in the morning everything seems normal, no error messages. However from that point forward the display will not dim or sleep. I've tried re-applying my settings in System Preferences -> Energy Saver. Pretty much the only fix has been to reboot, which is annoying and Windows-like.
In the interest of full disclosure, I have "fast sleep" enabled (aka hibernation mode disabled) but I've had that since I bought my MB with 10.5.1 on it. So I don't think it's related. In fact I changed to the default Energy Saver profile to see if that fixed the problem (it didn't), which re-enabled hibernation mode and I then had to re-disable hibernation.
I want to say this started happening after the 10.5.4 update, but that may have been a coincidence as to when I started sleeping it each night... I don't exactly remember.
I downloaded Cocktail to run all the cron jobs, etc, that don't get run when sleeping at night, and that didn't help either.
Any suggestions? Anyone else ever see this? Seeing it now?
Thanks!This is still an issue for me.
I sleep my Macbook every night by closing the lid. After doing this a few times, the display either stops sleeping, or stops locking. I have the lock menu in the Apple menu bar, and even selecting "Lock screen" will not work.
Sometimes a reboot fixes it, sometimes I have to reset the SMC.
Any info out there? -
On my new iMac, mail has no sound after waking from sleep. If I select do not wake for network access in general preferences, the problem does not occur. Anyone have an idea on how to fix this? Thanks --
Same here on an older iMac since Lion. Thanks for the uncheck wake for network access tip though, it doesn't do it either in that case, I will leave it that way.
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my iphone 4 conked out.it was not receiving signal so I switched on and off. But instead of taking me to the apps page it showed ios6 and asked me to go to itunes for an update.instead of updating it asked me to restore settings.now only logo appears
Did you do the update via iTunes?
If you are only getting the logo will want to try to see if can get device in recovery mode and try the restore process via iTunes again.
If you are still unable to get the device to restore will need a repair
Out of Warranty will cost
Just a heads up -
My iphone 4 does not receive signals from my carrier
my iphone 4 does not receive signals from carrier
Tap Settings App>General>Reset>Reset Network Settings. If this not help may be Carrier problem, contact them. If still problem could be faulty iPhone.
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After updating to 10.4.4 p/w not required waking from sleep/screen saver
I have this checked on in the Security Pref. panel, but the password dialog is not displayed. The computer just wakes from sleep/screen saver without requiring my p/w. Anyone else?
The important thing for the future imho, is to always Repair Permissions before & after any update... seems to ward off most of these problems. Of course that is only good if the disk is Verified once in awhile.
Using Disk Utility in Mac OS X 10.4.3 or later to verify or repair disks...
http://docs.info.apple.com/article.html?artnum=302672
About Disk Utility's Repair Disk Permissions feature...
http://docs.info.apple.com/article.html?artnum=25751
In fact I'd start with those 2 now, if that doesn't help you may need to reapply some updates by getting them directly from apple>downloads. -
After upgrading to Tiger, freeze after waking from sleep on PM G4
My experience with Tiger in the past week as not been great. The reason I upgraded was to get iSync 2.1, so that my Moto E815 phone could be sync'd with my OSX AddresBook and iCal. This wasn't possible with the latest version of Panther.
So, I upgraded to Tiger 10.4.3, and now my G4 freezes immediately after waking from sleep. After pressing the 'return' key to wake the computer, the G4 sends a signal to wake the monitor, but on top of the screen saver is a black text box which states there was a problem I must press (and hold) the power button to restart the Mac. It's written in four languages.
When I installed Tiger, I used the 'archive' option.
My computer is a bit of a FrankenMac: Originally a G4/350 with AGP, upgraded with a Sonnet 1GHz G4 processor card, 1.12GB RAM, a 160GB HDD, an nVidia GeForce3 64MB AGP video card, Samsung DVD/CR-RW drive (Patchburn3) and a Belkin PCI card with 2 additional Firewire ports and 3 additional USB 2.0 ports. When I performed the upgrade, I had the keyboard and mouse plugged into the case USB 1.1 ports, a Logitech Notebook Pro USB camera plugged into the other case USB 1.1 port, and a D-Link BT120 USB->BT adapter plugged into one of the three USB 2.0 ports on the Belkin PCI card.
When I check the Console logs after the rebooting, I see a kernal panic in the panic.log. Apple has received this a number of times from me in the past week as I keep sending them 'talkback' logs after the fact.
I also see an error in the system.log which may reveal what is going on:
Nov 20 18:54:40 localhost kernel[0]: standard
timeslicing quantum is 10000 us
Nov 20 18:54:40 localhost mDNSResponder-107.3 (Aug 22
2005 11: 46:54)[44]: starting
Nov 20 18:54:40 localhost kernel[0]:
vmpagebootstrap: 284852 free pages
Nov 20 18:54:40 localhost kernel[0]:
migtable_maxdispl = 70
Nov 20 18:54:40 localhost kernel[0]: 71 prelinked
modules
Nov 20 18:54:40 localhost kernel[0]: Copyright (c)
1982, 1986, 1989, 1991, 1993
Nov 20 18:54:40 localhost kernel[0]: The Regents of
the University of California. All rights reserved.
Nov 20 18:54:40 localhost kernel[0]: using 2949 buffer
headers and 2949 cluster IO buffer headers
Nov 20 18:54:40 localhost kernel[0]: USBF: 14.270 Bus
9 already taken
Nov 20 18:54:40 localhost kernel[0]: USBF: 14.270
AppleUSBOHCI[0x2057000]::start OHCI controller will be
unloaded across sleep
Nov 20 18:54:40 localhost kernel[0]: FireWire (OHCI)
TI ID 8019 built-in now active, GUID 000a27ff
feb38fe6; max speed s400.
Nov 20 18:54:40 localhost kernel[0]: FireWire (OHCI)
VendorID 1033 ID cd PCI now active, GUID 0000303c
0008c32e; max speed s400.
Nov 20 18:54:40 localhost kernel[0]: Security auditing
service present
Nov 20 18:54:40 localhost kernel[0]: BSM auditing
present
Nov 20 18:54:40 localhost kernel[0]: disabled
Nov 20 18:54:40 localhost kernel[0]: rooting via
boot-uuid from /chosen:
474ACE52-2523-3EE7-9C54-DDC3734C7922
Nov 20 18:54:40 localhost kernel[0]: Waiting on <dict
ID="0"><key>IOProviderClass</key><string
ID="1">IOResources</string><key>IOResourceMatch</key><string
ID="2">boot-uuid-media</string></dict>
Nov 20 18:54:40 localhost kernel[0]: Got boot device =
IOService:/Core99PE/pci@f2000000/AppleMacRiscPCI/pci-bridge@D/IOPCI2PCIBridge/ma c-io@7/AppleKeyLargo/ata-4@1f000/KeyLargoATA/ATADeviceNub@0/IOATABlockStorageDri ver/IOATABlockStorageDevice/IOBlockStorageDriver/HDS722516VLAT80
Media/IOApplePartitionScheme/AppleHFS_Untitled2@10
Nov 20 18:54:40 localhost kernel[0]: BSD root:
disk0s10, major 14, minor 10
Nov 20 18:54:40 localhost kernel[0]: jnl:
replay_journal: from: 2668032 to: 12288 (joffset
0xe04000)
Nov 20 18:54:40 localhost kernel[0]: Jettisoning
kernel linker.
Nov 20 18:54:40 localhost kernel[0]: Resetting
IOCatalogue.
Nov 20 18:54:40 localhost kernel[0]: Matching service
count = 2
Nov 20 18:54:40 localhost kernel[0]: Matching service
count = 4
Nov 20 18:54:40 localhost kernel[0]: Matching service
count = 4
Nov 20 18:54:40 localhost kernel[0]: Matching service
count = 4
Nov 20 18:54:40 localhost kernel[0]: Matching service
count = 4
Nov 20 18:54:40 localhost kernel[0]: NVDANV20HAL
loaded and registered.
Nov 20 18:54:40 localhost kernel[0]: CHUDProf.kext
version: 4001000
Nov 20 18:54:40 localhost kernel[0]: raw version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT
2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
Nov 20 18:54:40 localhost kernel[0]: CHUDUtils.kext
version: 4001000
Nov 20 18:54:40 localhost kernel[0]: raw version:
Darwin Kernel Version 8.3.0: Mon Oct 3 20:04:04 PDT
2005; root:xnu-792.6.22.obj~2/RELEASE_PPC
Nov 20 18:54:40 localhost kernel[0]: IPv6 packet
filtering initialized, default to accept, logging
disabled
Nov 20 18:54:41 localhost kernel[0]: UniNEnet:
Ethernet address 00:0a:27:b3:8f:e6
Nov 20 18:54:41 localhost launchd: Server 292f in
bootstrap 1103 uid 0: "/usr/sbin/lookupd"[42]: exited
abnormally: Hangup
Nov 20 18:54:41 localhost lookupd[56]: lookupd
(version 365) starting - Sun Nov 20 18:54:41 2005
Nov 20 18:54:41 localhost diskarbitrationd[36]:
disk0s10 hfs
474ACE52-2523-3EE7-9C54-DDC3734C7922 Onyx
Nov 20 18:54:41 localhost kernel[0]: jnl:
replay_journal: from: 1374208 to: 1564160 (joffset
0x624000)
Nov 20 18:54:41 localhost diskarbitrationd[36]:
disk1s10 hfs
947C0EA5-F775-330F-82D9-D2F8B65F7357 Backup
/Volumes/Backup
Nov 20 18:54:43 localhost kernel[0]: NVDA,NVMac: vram
[98000000:08000000]
Nov 20 18:54:43 localhost
/System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow:
Login Window Application Started
Nov 20 18:54:43 localhost loginwindow[72]: Login
Window Started Security Agent
Nov 20 18:54:44 localhost mDNSResponder: Adding browse
domain local.
Nov 20 18:54:45 localhost kernel[0]:
UniNEnet::monitorLinkStatus - Link is up at 100 Mbps -
Full Duplex
Nov 20 18:54:45 Jason-Radtkes-Computer configd[34]:
setting hostname to "Jason-Radtkes-Computer.local"
Nov 20 18:54:47 Jason-Radtkes-Computer configd[34]:
executing
/System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-netw ork
Nov 20 18:54:47 Jason-Radtkes-Computer configd[34]:
posting notification
com.apple.system.config.network_change
Nov 20 18:54:47 Jason-Radtkes-Computer lookupd[82]:
lookupd (version 365) starting - Sun Nov 20 18:54:47
2005
Nov 20 18:54:49 Jason-Radtkes-Computer configd[34]:
target=enable-network: disabled
I suspect the problem where the USB devices are started, because I had that Bluetooth adapter plugged in at the time of the upgrade. I'm speaking of the lines in the log which start with 'USBF'. The keyboard and mouse are useless when the black screen shows up after waking from sleep.
I've tried some of the suggestions I've found for the iBook 'wake from sleep' postings on macfixit.com and here - resetting NVRAM and removing a few of the .plist files. This didn't seem to help.
I would greatly appreciate help in resolving this issue. I've been a Mac owner since the original Macintosh (it's still in my house) and am frustrated that this is the first problem I've encountered.
Thanks in advance for your help.Thanks. In fact I had bought a new keyboard and mouse (Macally) and sure enough, if I unplug it before it reboots, the CD drive door stays closed and I can boot from a CD! I did not try any of the other stuff. Is there any way to get it to stop this? Why does a USB peripheral cause the CD to eject anyway? Would love to know!
Ron -
Can iMac not waking from sleep be caused be a corrupt file
I have had my 27" iMac from July of 2011 (running Montain Lion, 8 GB RAM, 2TB hardrive, 3.4 GHz,Intel i7) for over a year and a half and ever since I bought it, it has had a problem waking from sleep. I can hear the computer running, but when I click the mouse, keyboard, or power button, it stays asleep and I am forced to do a hard shut down. Apple has been trying to fix the issue, but to no success. They have replaced the hard drive, logic board, usb ports, RAM, mouse and keyboard, but it still happens. They finally threw in the towel and are replacing the machine. They offered to transfer all of our files (jpgs, mp3s, docs, videos, etc), but one thought occurred to me... what if the sleep issue is caused by a corrupt file? I highly doubt that is the case, but wonder if any of the experts out here would know better than I.
If we didin't have the data transfered, we would just keep it on an external hard drive instead. But, I would assume that it wouldn't matter if the files were on internal vs. external because either way, the computer would access the files. That being the case, if the sleep issue was caused by a corrupt file, the computer would still access it on the external and the sleep issue would resurface.
So, 2 questions:
Can a corrupt file cause the sleep issue?
If it is true that a corrupt file can cause the sleep issue, would it matter if the corrupt file was accessed from an external drive vs. internal drive?
Thanks so much!
ChrisPlease read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test. -
Kernal panics after waking from sleep on MBP
I have a client machine that continues to crash after waking from sleep. Most of the logs indicate its a USB driver issue but not all of them which make me question whether it is truly a USB issue.
Here is the first log:
Interval Since Last Panic Report: 42291 sec
Panics Since Last Report: 1
Anonymous UUID: 4D739B74-806B-4EE5-B643-3ABC69B99DB3
Mon Jan 21 14:40:59 2013
panic(cpu 0 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816c6e1f, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0xffffff806a45a628, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0xffffff806a5541f8, RBX: 0xffffff806a554000, RCX: 0x0000000000826f90, RDX: 0x0000000000000000
RSP: 0xffffff807e493bc0, RBP: 0xffffff807e493ca0, RSI: 0x000000807e878986, RDI: 0xffffff807e493c39
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff800a69e600
R12: 0xffffff806a458000, R13: 0x0000000000000000, R14: 0x0000000000000000, R15: 0xffffff807e493bc0
RFL: 0x0000000000010286, RIP: 0xffffff7f816c6e1f, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0xffffff806a45a628, Error code: 0x0000000000000000, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807e493870 : 0xffffff8000220792
0xffffff807e4938f0 : 0xffffff80002c4794
0xffffff807e493aa0 : 0xffffff80002da55d
0xffffff807e493ac0 : 0xffffff7f816c6e1f
0xffffff807e493ca0 : 0xffffff7f816e3c05
0xffffff807e493ce0 : 0xffffff7f816c5257
0xffffff807e493d10 : 0xffffff7f80c9a832
0xffffff807e493d50 : 0xffffff7f8174d4f0
0xffffff807e493da0 : 0xffffff7f8174f692
0xffffff807e493de0 : 0xffffff7f8174f7c4
0xffffff807e493e20 : 0xffffff7f80c9e4c5
0xffffff807e493e60 : 0xffffff7f80c9e628
0xffffff807e493e90 : 0xffffff7f80ca1fd7
0xffffff807e493ef0 : 0xffffff800063d4d6
0xffffff807e493f30 : 0xffffff800063c250
0xffffff807e493f70 : 0xffffff800063c0f4
0xffffff807e493fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000->0xffffff7f80cc7fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81742000->0xffffff7f8179ffff
dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xfffff f7f807d4000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816c2000->0xffffff7f81728fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cc8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 42049368948948
last loaded kext at 16300805887472: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f80795000, size 16384)
last unloaded kext at 16406017984235: com.apple.driver.AppleUSBCDC 4.1.22 (addr 0xffffff7f80795000, size 12288)
loaded kexts:
com.lightspeedsystems.kext.LsSaKernel64 2.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AGPM 100.12.75
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AudioAUUC 1.59
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleIRController 312
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 6
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 5
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 4
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x14100000 / 4
Second log---------------------------------------------------------------------------- -----------------------------------
Interval Since Last Panic Report: 18613 sec
Panics Since Last Report: 1
Anonymous UUID: 4D739B74-806B-4EE5-B643-3ABC69B99DB3
Wed Jan 30 13:21:54 2013
panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f816d61f1, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000012562c000, CR3: 0x0000000000100000, CR4: 0x00000000001606e0
RAX: 0x480001eabd058d48, RBX: 0xffffff806a6af000, RCX: 0x0000000000000000, RDX: 0x0000000000000000
RSP: 0xffffff807ef03b60, RBP: 0xffffff807ef03b70, RSI: 0x000000000000012c, RDI: 0xffffff806a6af000
R8: 0x000000000000001f, R9: 0xffffffffffffff00, R10: 0xffffffffffffffdf, R11: 0xffffff80002dad00
R12: 0xffffff806a6af000, R13: 0x0000000000000000, R14: 0xffffff806a6af000, R15: 0xffffff807ef03bc0
RFL: 0x0000000000010282, RIP: 0xffffff7f816d61f1, CS: 0x0000000000000008, SS: 0x0000000000000010
CR2: 0x000000012562c000, Error code: 0x0000000000000000, Faulting CPU: 0x2
Backtrace (CPU 2), Frame : Return Address
0xffffff807ef03810 : 0xffffff8000220792
0xffffff807ef03890 : 0xffffff80002c4794
0xffffff807ef03a40 : 0xffffff80002da55d
0xffffff807ef03a60 : 0xffffff7f816d61f1
0xffffff807ef03b70 : 0xffffff7f816d7413
0xffffff807ef03bb0 : 0xffffff7f816c6e31
0xffffff807ef03ca0 : 0xffffff7f816e3c05
0xffffff807ef03ce0 : 0xffffff7f816c5257
0xffffff807ef03d10 : 0xffffff7f80c9a832
0xffffff807ef03d50 : 0xffffff7f8174d4f0
0xffffff807ef03da0 : 0xffffff7f8174f692
0xffffff807ef03de0 : 0xffffff7f8174f7c4
0xffffff807ef03e20 : 0xffffff7f80c9e4c5
0xffffff807ef03e60 : 0xffffff7f80c9e628
0xffffff807ef03e90 : 0xffffff7f80ca1fd7
0xffffff807ef03ef0 : 0xffffff800063d4d6
0xffffff807ef03f30 : 0xffffff800063c250
0xffffff807ef03f70 : 0xffffff800063c0f4
0xffffff807ef03fb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000->0xffffff7f80cc7fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
com.apple.driver.AppleIntelFramebufferCapri(7.3.2)[5D02E509-F60D-3312-9C3C-AF47 D6622C85]@0xffffff7f81742000->0xffffff7f8179ffff
dependency: com.apple.iokit.IOACPIFamily(1.4)[19BAB11C-CE5E-3068-AD10-132019C59D6C]@0xfffff f7f807d4000
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
com.apple.driver.AppleIntelHD4000Graphics(7.3.2)[AD64F3E5-2838-3046-A9EA-1CB6C9 769436]@0xffffff7f816c2000->0xffffff7f81728fff
dependency: com.apple.iokit.IOPCIFamily(2.7)[5C23D598-58B2-3204-BC03-BC3C0F00BD32]@0xffffff 7f80849000
dependency: com.apple.iokit.IONDRVSupport(2.3.4)[7C8672C4-8B0D-3CCF-A79A-23C62E90F895]@0xff ffff7f80cc8000
dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[D0A1F6BD-E66E-3DD8-9913-A3AB8746F422]@0 xffffff7f80c8f000
BSD process name corresponding to current thread: kernel_task
Mac OS version:
11G63
Kernel version:
Darwin Kernel Version 11.4.2: Thu Aug 23 16:25:48 PDT 2012; root:xnu-1699.32.7~1/RELEASE_X86_64
Kernel UUID: FF3BB088-60A4-349C-92EA-CA649C698CE5
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 18633492210750
last loaded kext at 37211407179: com.lightspeedsystems.kext.LsSaKernel64 2.0.0 (addr 0xffffff7f810cc000, size 147456)
last unloaded kext at 198602469343: com.apple.driver.AppleUSBTCKeyEventDriver 227.6 (addr 0xffffff7f814fc000, size 8192)
loaded kexts:
com.lightspeedsystems.kext.LsSaKernel64 2.0.0
com.apple.filesystems.autofs 3.0
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AGPM 100.12.75
com.apple.driver.X86PlatformShim 5.0.0d8
com.apple.driver.AppleHDA 2.2.5a5
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMikeyDriver 2.2.5a5
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleIntelHD4000Graphics 7.3.2
com.apple.driver.SMCMotionSensor 3.0.2d6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.iokit.IOBluetoothSerialManager 4.0.8f17
com.apple.driver.AppleSMCLMU 2.0.1d2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.3
com.apple.driver.ApplePolicyControl 3.1.33
com.apple.driver.AppleLPC 1.6.0
com.apple.driver.AppleBacklight 170.2.2
com.apple.driver.AppleMCCSControl 1.0.33
com.apple.driver.AppleIntelFramebufferCapri 7.3.2
com.apple.driver.AppleSMCPDRC 5.0.0d8
com.apple.driver.AppleUSBTCButtons 227.6
com.apple.driver.BroadcomUSBBluetoothHCIController 4.0.8f17
com.apple.driver.AppleUSBTCKeyboard 227.6
com.apple.driver.AppleIRController 312
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 33
com.apple.iokit.SCSITaskUserClient 3.2.1
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCISerialATAPI 2.0.3
com.apple.iokit.IOAHCIBlockStorage 2.1.0
com.apple.driver.AppleFWOHCI 4.9.0
com.apple.driver.AirPort.Brcm4331 561.7.22
com.apple.driver.AppleSDXC 1.2.2
com.apple.driver.AppleUSBHub 5.1.0
com.apple.iokit.AppleBCM5701Ethernet 3.2.4b8
com.apple.driver.AppleEFINVRAM 1.6.1
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleAHCIPort 2.3.1
com.apple.driver.AppleUSBEHCI 5.1.0
com.apple.driver.AppleUSBXHCI 1.1.0
com.apple.driver.AppleACPIButtons 1.5
com.apple.driver.AppleRTC 1.5
com.apple.driver.AppleHPET 1.7
com.apple.driver.AppleSMBIOS 1.9
com.apple.driver.AppleACPIEC 1.5
com.apple.driver.AppleAPIC 1.6
com.apple.driver.AppleIntelCPUPowerManagementClient 195.0.0
com.apple.nke.applicationfirewall 3.2.30
com.apple.security.quarantine 1.4
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 195.0.0
com.apple.kext.triggers 1.0
com.apple.driver.DspFuncLib 2.2.5a5
com.apple.iokit.IOSurface 80.0.2
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.AppleHDAController 2.2.5a5
com.apple.iokit.IOHDAFamily 2.2.5a5
com.apple.iokit.IOAudioFamily 1.8.6fc18
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.AppleGraphicsControl 3.1.33
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.X86PlatformPlugin 5.1.1d6
com.apple.driver.AppleSMC 3.1.3d10
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.4
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOGraphicsFamily 2.3.4
com.apple.driver.IOPlatformPluginFamily 5.1.1d6
com.apple.driver.AppleUSBBluetoothHCIController 4.0.8f17
com.apple.iokit.IOBluetoothFamily 4.0.8f17
com.apple.driver.AppleUSBMultitouch 230.5
com.apple.driver.AppleThunderboltDPInAdapter 1.8.5
com.apple.driver.AppleThunderboltDPAdapterFamily 1.8.5
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.5
com.apple.iokit.IOUSBHIDDriver 5.0.0
com.apple.driver.AppleUSBMergeNub 5.1.0
com.apple.driver.AppleUSBComposite 5.0.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.2.1
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.2.1
com.apple.driver.AppleThunderboltNHI 1.6.0
com.apple.iokit.IOThunderboltFamily 2.0.3
com.apple.iokit.IOFireWireFamily 4.4.8
com.apple.iokit.IO80211Family 420.3
com.apple.iokit.IOEthernetAVBController 1.0.1b1
com.apple.iokit.IONetworkingFamily 2.1
com.apple.iokit.IOUSBUserClient 5.0.0
com.apple.iokit.IOAHCIFamily 2.0.8
com.apple.iokit.IOUSBFamily 5.1.0
com.apple.driver.AppleEFIRuntime 1.6.1
com.apple.iokit.IOHIDFamily 1.7.1
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 177.8
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.DiskImages 331.7
com.apple.iokit.IOStorageFamily 1.7.2
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.5
com.apple.iokit.IOPCIFamily 2.7
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x02FE, 0x45424A3230554638424455302D474E2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.19.22)
Bluetooth: Version 4.0.8f17, 2 service, 11 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 7
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: USB Receiver, 0x046d (Logitech Inc.), 0xc52f, 0x14200000 / 1
Sorry for the huge post. The lightspeed kext shouldn't be causing problem as we use this program for all mac machines, I also did extensive troubleshooting with it. I did ask her to stop using the logitech USB device but she said it didn't make a difference, it was a plug and play device, would it still cause this issue without having it plugged in?
Thanks in advance for the help.Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether your problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
*Note: If FileVault is enabled under OS X 10.7 or later, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.
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