Video Playback Error In iTunes. Any Help?
Hey. I just got a video from the iTunes store (TV Show), and it won't display on my pc. It plays just fine on the iPhone, but on the monitor it shows up as a green screen with pixelated sections. No audio, no video. Any suggestions? I've already tried everything in support.
Hey sb521,
If you can play other videos in QuickTime Player like the Movie trailers available through QuickTime or FREE ON iTunes content. The issue may be with the content you've downloaded. You may have to contact the iTunes Store support group: http://www.apple.com/support/itunes/store/browser/
If you cannot play the FREE ON iTunes content or Movie trailers in iTunes or Quicktime PLayer, the issue may be related to the software on your PC.
Make sure you have the latest version of DirectX, this article has a link.
http://docs.info.apple.com/article.html?artnum=24382
You also may want to try uninstalling any codec packs or QuickTime plugins that you've installed.
Jason
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Thanks for the question. After reviewing your post, it sounds like you are not able to restore the iOS device since you get an error 9. I would recommend that you read this article, it may be able to help the issue.
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