Video Playback Trouble

I have followed all the instructions provided by support to fix problems with video playback. They did not help. I downloaded 4 video files that would have smooth audio sound but skip continually throughout the entire video.
This problem 1st occurred right after I downloaded the latest version of iTunes and then video. One point of importance is that all of my old video files from earlier versions of iTunes still work fine as they always did.
Could anyone please help me to resolve this issue?

Please try removing Adobe Flash Player from your computer and reinstalling it.<br>
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    --------- My system ------------
    Lightroom version: 5.0 [907681]
    Operating system: Windows 7 Home Premium Edition
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    Application architecture: x64
    System architecture: x64
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    Built-in memory: 3959,0 MB
    Real memory available to Lightroom: 3959,0 MB
    Real memory used by Lightroom: 251,6 MB (6,3%)
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    From: Steve Small <[email protected]>
    Reply-To: <[email protected]>
    Date: Thu, 24 Sep 2009 15:05:57 -0600
    To: John Vatne <[email protected]>
    Subject: Video Playback In Acrobat 9
    I'm sorry, John, it sounds to me like you are using the term 'Acrobat' to mean
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    >

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