Video plays but do not hear sounds

I have exported my video and downloaded it to my ipod but when the video plays, i do not hear the sound. The sound works when i listen to music though, any ideas on why sound doesnt work w/ video?

thanks

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i have been provided with this info
You can find troubleshooting tips, how-to articles, and moderated
> > discussion forums on our support website:
> >
> > www.apple.com/support
> >
> > iPhone: Basic troubleshooting
> > http://support.apple.com/kb/HT1737
> >
I did every step in the link that i have been provided with (thank you), but I’m
still experiencing the same issue. My experience with Apple has been
excellent and this has been the first time I have experienced something
like this with an Apple product. I hope we can find a quick solution.
In order to get the iPhone 5 as soon as it launched (being a major fan of
Apple products!), I purchased my iPhone 5 from the UK through a friend of
mine who lives there.
My question is: can I have the faulty device replaced within Saudi by one
of the official resellers here (we have 3: STC, Mobily and Zain)? I want to
avoid the disruption, complication and expense of sending it back to the
UK.
Could you advise whether this is possible or not, and if not how should I
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Nice try! Take a hike.

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Try the basics from the manual:
restart.
reset.
restore.
iPod touch User Guide (For iOS 4.3 Software)

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It sounds like you have a muxed video.
This article: http://support.apple.com/kb/TS1721 provides more details about muxed files, along with steps to verify the issue described.
These threads discuss the same issue and suggest 3rd-party applications that can convert the files:
http://discussions.apple.com/thread.jspa?threadID=1410633
http://discussions.apple.com/thread.jspa?threadID=411402
http://discussions.apple.com/thread.jspa?threadID=532362
-Jason

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Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

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http://support.apple.com/kb/TS1718
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362

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Hm, maybe this will be of some help:
http://support.apple.com/kb/TS1362

Video plays but do not hear sounds

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