Video plays in iTunes but not Apple TV.

I'm having trouble with playing movies on Apple TV. I had a video that I converted to mpeg4 format. 640x384, 1138kbps total bitrate, 23 frames/sec. I can play it in iTunes and in quicktime but not through Apple TV. It just perpetually loads...
I can play any of my music from the same home shared computer on my Apple TV with no noticeably loading time. The total file size of the movie is 785MB.
Does anyone know why this can't play on Apple TV and if there's something else I need to be doing?

Google and download Handbrake, and convert the video for AppleTV format. Not everything that plays in itunes or QT plays on AppleTV.
There are many variants of MPEG4 and parameters that can make AppleTV fail to play it. Best to convert to the h264 variant which Handbrake will do by default using the AppleTV preset (don't use preset 2 for a silver AppleTV 1).
Vieo specs for AppleTV are listed here:
http://www.apple.com/appletv/specs.html

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Music video plays in itunes but not on ipod

hi
like my subject line states, i transferred a whole bunch of music videos off of dvd into mp4 format using videora.
they play in itunes but not on my ipod.
i transferred about 400 or so at the same time to ipod do you think that's why most of them won't play ?
should i do it one by one ?
thanks.

it's more than just the mp4 format. They need to be encoded correctly with the right dimensions and other attributes as well. I don't bother with this sort of thing right now. If there is anyone who has these specs, just post them here. Otherwise, you can always google them or search these boards for the proper format/size/encoding.

Purchased music plays in iTunes but not Apple applications

My issue is not as dire as most here but still....
Recently, my purchased music became unavailable to
all Apple applications (iPhoto, iMovie, Final Cut Pro, Quicktime, etc) except
iTunes. If I try to play one, "This computer is not authorized to play this
song" message appears. Never did before. After following the
"open iTunes to reauthorize this computer" instruction it reports
authorization was successful. However, the songs are still unavailable
to Apple apps. and the "not authorized" message keeps popping up.
And they all play fine in iTunes. Any help would be greatly
appreciated.

Usually unchecking the song(s) in iTUnes, updating the ipod, then checking the songs and updating the ipod again will fix the problem.
If not restoring it with the latest ipod updater (06-28-2006) should fix it. Restoring wipes the ipod clean and then you use iTUnes to load it back up with your music

Video plays in iTunes, but won't show on ipod

I'm a first time poster since I'm usually able to figure out what to do by looking in the archives first. However I haven't seen this yet. I successfully converted some home video and imported them into iTunes. Here's the kicker...only one of the movies loaded to my ipod. I have the options on my ipod set to automatically update so I'm not sure why only one would load.
Any help would be greatly appreciated.
Dell Windows XP

Welcome to Apple Discussions!
If your movies play in iTunes but not on iPod... right-click the video file in your iTunes Library and click "Convert Selection for iPod" this will convert your movie to the proper format that iPod can handle.
Hope I helped.
Mustakes Fixed By: LazyBoy

ITunes purchased song plays in iTunes but not on iPod

I have purchased several songs from the music store. One of the songs will play in iTunes but not on my iPod. I've removed the song several times from the iPod and resynced with iTunes, but the song still cuts out in the middle of the song. What should I do?

If it's just a problem with that song, I would contact the customer service who may authorize another download.
http://www.apple.com/support/itunes/store/download/#form

Airplay: Next song plays in iTunes but not thru tv or stereo?

So I have an AppleTV2 connected via HDMI to my Sony KDL-46S5100 HDTV.
While playing music to the ATV2 via Airtunes I will hit play and the song will start, but then it is a toss-up if the next song will play audibly or not. It will display on the TV that the song has begun and is playing, and it will display as playing in iTunes, but no audio will actually be heard. Sometimes the song after will play fine, but not usually. It seems totally random.
Furthermore, 99.9% of the time if I click the back arrow in iTunes to begin the song again it will play normally, but then do the same thing on the next song.
Any help?

Just had the exact problem, but with an Airport Extreme station.
Go in the wireless settings of your airport extreme. Then Radio Channel, select channel 9 instead of "automatic".
Maybe you'll have to try a few channels in your area, but the thing is that you must not be in "automatic" mode.
It works instantly, everytime !

Importing MVI videos play on Ipad but not thru iTunes

I have used the import function to load photos/videos from a Canon G12 to view the results on the iPad. The videos are MVI format. All the files play fine on the iPad by going to the "All Imported" tab under photos. Including the videos! But if I try and load the same videos with no change in format going through iTunes either in the "Photos" tab or the "Movies" tab I get the file format error and they won't load.
So is the only way to load via iTunes is to convert the files to an MP4 format? Like HandBrake?
I guess I could continue to load them using the import photos path. I have been successful using a drive connected to the Apple adapter with the root file name DCIM.
Thanks
Mark

Maybe he means the copy protection has not been removed. But what would explain the video plays on the iPad?
Basically, the difference would how AirPlay (and how your TV) handles copy protected material.

Videos play on iPad, but not on Apple TV

I can watch a video on my iPad, but when I use AirPlay to send it to my Apple TV and then to my TV, I just get the rotating circle on the TV screen.I should say that this does not happen with all videos, just a small number. Also, my AppleTV is hard wired to my home network.
Any suggestions?

Maybe he means the copy protection has not been removed. But what would explain the video plays on the iPad?
Basically, the difference would how AirPlay (and how your TV) handles copy protected material.

Track from iTMS plays in itunes, but not on iPod

Five minutes ago, I purchased a track from the iTunes Music Store (Sunspot, by Moby). I downloaded the file, and it plays without a hitch in iTunes.
When I sync my iPod, though, I find the track is not playable on the iPod. I can find and select it in the interface. When I try to play it, though, it immediately takes me back to the main "iPod" menu. On one or two play attempts, it briefly flashed the cover art on the display of the iPod Video, but it then took me back to the "iPod" menu.
I am able to play other tracks on the iPod. I've purchased dozens of tracks and I've never seen this before. Any advice?

You can try this - It seems to help some people that are having weird authorization issues:
Make sure you delete the old one off of your iPod.
Copy the file from the iTunes music folder to your desktop.
Then click on it and it will play in iTunes.
Now add this new one back to your iPod.
If that doesn't work, you can email iTunes Support using the form at the bottom of this page:
http://www.apple.com/support/itunes/store/authorization/
Let them know what's happening & they may be able to give you a new copy or refund you.

Mpeg video plays in iTunes, but no audio on iPod

I have a 10 minute video that plays fine in iTunes 7.0.1.8 on Widows XP. I did the "Convert Selection for iPod", which then allowed me to download the video.
However, when I play the video on the iPod, there is no sound.
The article "iPod plays video but not audio of some exported files" http://docs.info.apple.com/article.html?artnum=302588
describes this same condition, and attributes it to "muxed audio".
The suggestion to do "Show Movie Info" in Quicktime Player did not confirm the format as "MPEG1 Muxed" or "MPEG2 Muxed". Instead the Format field has ", 25971 x 28257, unknown" - kind of an unsatisfactory description.
The video file plays fine in Qucktime Player, it plays fine in iTunes - but it has lost all audio on the iPod.
Does anybody have a fix for this?
Dave

First, make sure you are running the most recent update on your iPod.
Second, what are you using to convert your video? Have you tried purchasing any of the videos from iTunes? Do they work okay??

Videos play on iPhone, but not MacBook (page generated by 'Save for Web')

I have QT 10, and I wanted to post a video I made on a personal webpage. I used the 'save for web' option from within QT 10, and it generated the usual ugly HTML page, the MOV file, and the source files that I specified. I edited the HTML to make it look a bit prettier and added the extra content I wanted to have, and uploaded it to my webserver (page is located at http://www.mripatientsafety.com/NERHRM/Resources/NERHRM_TGilk_on_MRI_Safety.html).
The video played when I loaded it on my iPhone, but wouldn't load / display on my MacBook in either Firefox or Safari. I thought it might be something wrong with the MOV wrapper file, so I changed the HTML to skip the MOV and point directly to the MV4 file, but the exact same symptoms persist.
I don't do this often, but I have used the 'Save for Web' feature maybe a half-dozen times before, and I've never had this problem. At this point, I'm thinking that the problem might be:
I'm a dummy and goofed up a section of code and didn't realize it.
There's been updates to Firefox and Safari since the last time I tried this (perhaps a year ago) and they now are unfriendly with the way that QT 10 prepares the HTML.
I would greatly appreciate any help that anyone can offer to help make sure that the video displays properly for the greatest number of viewers.
Thank you in advance.

Further update:
I am trying to import the files to my Macbook Pro (10.10.3) via Photos, and it will not allow me to import them.
I receiving the below error message:
The following files could not be imported (they may be an unrecognized file type or the files may to contain valid data).
Reason: The operation couldn't be completed. (com.apple.ImageCaptureCore error -9912.)
The file types are .mp4 and .mov
Any ideas or recommendations?
I have done a Hard reset, soft reset, and tried resetting network settings.
I have done a Manual Backup to computer and did a backup to iCloud- but I have not restored the iPhone yet, as I am not sure if the files are being backed up or not?
I also tried using a third party transfer app (AnyTrans) to transfer the files to my computer hard drive, but it would not allow the transfer and kept skipping the videos which won't play back (even though it recognizes them - but won't play them back).

Track will play on iTunes but not iPod

I have a single track that has stopped playing on my iPod. It has worked in the past. It plays on iTunes (for PC). I've tried deleting the track from iTunes, syncing my iPod (ie deleting it from my iPod) and restoring the track from a backup, but it still doesn't work. According to the file info, its size is 12.7 MB. Is it possible that its become corrupted? Other tracks play fine in my iPod. Any suggestions?

I have gone to the Purchase History. The track does not appear there. All other tracks from the album are there. I purchased the entire album, not individual tracks. Unfortunately it is not possible to purchase this track again without purchasing the entire album. If I go to Store->Check for purchases iTunes tells me that all tracks have been downloaded. It looks like there's a problem with this track at the iTunes end.
Come to think of it - I only purchased my iPod very recently and it looks like this track has never played on it.
I sent a support email to the iTunes store and was told that I should do regular backups and that there was nothing that could be done about this.
I'm currently on the phone to Apple Tech support and have been on hold for the last 20 minutes.
I've tried all of the suggestions on sites such as http://www.info.apple.com/kbnum/n93431.
In case it helps anyone, the URL of the track is http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewAlbum?playlistId=203598396 &s=143460&i=203598418
This experience has left me rather unimpressed with the official tech support. Maybe this forum can come up with an answer.

Why can some mp4s can be played in iTunes but not on a iPhone

I'm currently using an iPhone 3S, and I am unable to transfer my MP4s onto my iPhone using iTunes for PC.
When importing into iTunes, everything runs smoothly... And it even is able to play it.
But when it comes to transfering the files onto my iPhone, it does not copy over.
Dragging it into the device's file list (manual syncing) and syncing it with the wizards (automatic syncing), it does not go over.
(That means ticked in the sync wizard or dragging it into the list of videos on the iPod)
This problem persists even over different devices (a iPhone 4 and a iPod Touch).

hellow devil_doc,
don't know, if you found your answer yet, but this is what I did to solve the problem.
I'm using windows forgot to mention.
1. once you connect your ipod, iphone, etc. to itunes, go to books, and search book title.
2. Highlight all the parts of the book, right click get info.
3. check mark album artist and album and press ok.
I try to to artist, album artist, and album, but it did not 100% of the time, so just stuck with album artist and album.
Hope this helps.

Video plays on Macs but not on PCs

I have a short movie on our web site. It plays just fine on our iMac, and I checked it out on another Mac at the local Apple store. However, it does not play properly on PCs. The movie window shows up, but the screen stays white. The audio plays just fine, but no video. This sounds like a derivation of the same problem others were having, but ours does fine in Safari but not in Explorer. I've made a new page, and exported the movie to iWeb from iMovie, but it still did not help. This is a new iMac that we just bought 2 months ago. Everything else on the web site works fine. The url is web.mac.com/sullyman5 . Any suggestions would be appreciated. Thanks.

I lived in the D.C. area for nearly fifty years (twelve of them on the Mayo peninsula). I miss my Chesapeake Bay.
Your iMovie QuickTime file uses the H.264 Video codec (default for exports from it) and it requires the viewing machine, Mac or PC to have QuickTime version 7 installed to view it.

Songs will play in iTunes but not play on iPod!

This is very weird. I have 44 songs that are not working right.
A few months ago I moved my music files to one central location on my computer (aside from iTunes). I wanted to get rid of duplicates and songs I just didn't want and more importantly I wanted to make sure the names were all correct.
Oddly enough the songs in questions I did not have to change.
I synced my new iPod to my iTunes. I played a few songs and when it got to 1 of the 44 it just skipped over it. I thought this was weird so I went through artists and found the song that way, I selected it again and it wouldn't play.
I tired playing the song in iTunes - the song played.
I found it on my computer - the song played in Windows Media Player.
Before I did all of this, on my old iPod - the song played.
In fact all 44 of the songs used to play and everything was fine. (I use my old iPod for my car and my new one for jogging, but I don't want to sync my new one until I solve the problem I just don't want to risk losing the songs)
So I looked in the iTunes files - there is a file known as "Not Added" within the "Automatically Added" File. The songs in question were in that file. Which is weird because I never had this problem before...I didn't change anything about these songs.
I took one of the songs out of the "Not Added" file and I put it in the Automatically Added file and it seemed to add it. I tried syncing againbut the song would still not play.
I tried moving the song directly to the iTunes "Music" File. It made its own file with the artist and all - it hadn't been there before. So I tried syncing again but it still wouldn't play.
Yes - I have plenty of room on my iPod
Yes - I have tried restoring my iPod
No - There is not a little explanation point next to the song - The song is located and it plays in iTunes just fine.
I am at a loss. Someone please help me!
Thanks!
~Jess

Select the track that is giving you a problem, then go to Advanced menu and select "Create AAC". Then try using that new AAC track on the ipod and see if it works.
I had some tracks that I had gotten onto my system from a CD. It ended up that my CD drive as on its last legs and had captured the tracks with some errors.iTunes was able to play through these errors, but my iPod was not. Having iTunes re-transcode them fixed the problem that kept them from playing on the iPod. Another solution would be to re-rip the tracks from your original CD. If you bought them on iTunes, re-download them.
The bottom line is that the tracks likely have some errors in them that iTunes can play through, but the iPod cannot.
Hope that helps,
i

Video plays in iTunes but not Apple TV.

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