Video Preview not Working in CS6

Before AE CS6, I was using AE CS 5.5 on my MacBook Pro (model 8,3) and I could always go to AE Preferences:Video Preview and choose my additional monitor for previewing. I was previewing my Stereo 3d comps perfectly on my 3D hdtv through a HDMI to Mini Display Port cable.
I now have a Mac Pro and AE CS6 and in that preference, the "Output Device" dropdown only lists Firewire and Computer Monitor Only. With my old setup, I could choose my TV and everything was great. But this new setup won't allow me to see or choose my TV.
Please help! Has anyone else had this problem? Has something in AE CS6 changed for external monitors? I can't tell if it is CS6 or the fact that I have a new Mac Pro and it's video card might be different...

That's a great lead. I realized that Final Cut Cut Studio 6 was on my laptop before but it is not on my new Mac Pro. FC Studio 6 includes a bunch of codecs as I recall. So I went to install it on my new Mac Pro and I got an error message that said my Mac cant install Power PC architecture (or something like that) and wouldnt let me install it. Any Idea how I can get those codecs without installing FC Pro 6?
PS: I tried AE CS6 on my TV and it worked like a charm. There were lots more option in the Video Preview Preference.

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Video previews not working in iTunes

Hi all,
I've seen this posted a few different ways without any resolution to the problem so I thought I would give it a shot.
Video previews are not working properly for me. When in the iTunes Store and I click on a "View Trailer" for a movie or preview for a music video, a pop-up window appears in iTunes with a white background. The audio will kick in but the video never starts. I am using iTunes 9.2 (61).
Has anyone uncovered a solution to this?
Thanks!

Just to clean this unresolved issue up, seemingly the problem disappeared after upgrading to iTunes 9.2.1 (5).
Thanks!

Premiere Elements 10 Video Preview Not Working

I have all my project setting correct but when I import a clip and try to preview it all I see is a white screen. The audio plays but the video does not.
System Specs:
Quicktime 7.7
Windows 8.1 64-bit
EVGA GeForce 780 Ti
ASUS Rampage IV Black Edition
I've updated all my drivers but I can't seem to figure out what wrong in any of the other threads.
Can I please get some help with a solution?

dobilia
There is an Announcement at the top of this forum which goes to the core of this type of issue. Please check Announcement at top of this forum.
The odds are that you will need to roll back your NVIDIA GeForce 780 Ti driver version as far back as necessary to get your Premiere Elements 10 Windows working again. All the details are in the Announcement at the top of this forum. But, if you have questions or need clarification on any of this, please do not hesitate to let me know.
Again, the answer to this issue targeted at the Premiere Elements 10 NVIDIA user is not to update the driver to the latest version, but instead to roll it back.
Thank you.
ATR
Add On...for your convenience...this is a copy paste of the Announcement at the top of this forum.
Announcement: Premiere Elements 10 NVIDIA Video Card Driver Roll Back
Hide Details
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.ht ml

Video preview not working

When working on a project, the video preview is no longer working, neither for individual video preview or for overall preview of the project video composite. I have no idea what to do. It worked before. I am on Windows 7 64 bit with Premiere Elements 10.

jhughthomas
Since you are a Premiere Elements 10 user with a display problem, the first order of business is to determine if your computer uses a NVIDIA GeForce video card/graphic card. The Announcement at the top of this forum tells it all, the problem and the how to fix. For your convenience, the following is a copy/paste of that Announcement.
Premiere Elements 10 NVIDIA Video Card Driver Roll Back
If you are a Premiere Elements 10 user whose Windows computer uses a NVIDIA GeForce video card and you are
experiencing Premiere Elements 10 display and/or unexplained program behavior, then your first line of
troubleshooting needs to be rolling back the video card driver version instead of assuring that it is up to date.
Since October 2013 to the present, there have been a growing number of reports about display and unexplained
workflow glitches specific to the Premiere Elements 10 user whose Windows computer has a NVIDIA GeForce
video card. If this applies to you, then the “user to user” remedy is to roll back the NVIDIA GeForce video card
driver as far as is necessary to get rid of the problems. The typical driver roll back has gone back as far as
March – July 2013 in order to get a working Premiere Elements 10. Neither NVIDIA nor Adobe has taken any
corrective action in this regard to date, and none is expected moving forward.
Since October 2013, the following thread has tried to keep up with the Premiere Elements 10 NVIDIA reports
http://forums.adobe.com/thread/1317675
Older NVIDIA GeForce drivers can be found
http://www.nvidia.com/Download/Find.aspx?lang=en-us
A February 2014 overview of the situation as well as how to use the older NVIDIA GeForce drivers for
the driver roll back can be found
http://atr935.blogspot.com/2014/02/pe10-nvidia-video-card-roll-back.html
If you fall into the Premiere Elements 10 NVIDIA GeForce display problem, then your answer is to roll back your card driver
(typically that has been requiring roll back to about May 2013). This factor needs to be ruled in or out at the onset of the
troubleshooting plan.
Equally important questions include:
a. If you start a new project, do you have the same problem?
b. If you use the same source video in the project with or without going to a new project, do you have the same problem?
We will be watching for your progress. Please do not hesitate to say if you need clarification on anything written.
Thank you.
ATR

ITMS Video Previews not working

I have updated both my Macintosh computers to QT7.03 and iTunes 6. On my Mac Mini everything works great. On my PM G4 Quicksilver however, the iTunes Music Store doesn't quite work as expected.
For some reason I can not preview videos available for purchase. When I click the "Preview" button the image in the top left of the screen turns solid black and all I get is the audio of the video for 30 seconds. For some reason the video refuses to preview. That being said, if I import standalone video into iTunes it plays fine and if I go to the Trailers section of the iTMS they also play fine. It's just the previews of videos available for sale. On the Mac Mini these previews work fine so at least I know what is supposed to happen.
Can anyone recommend any solutions? I have tried reinstalling iTunes 6 and have repaired permissions to no avail.
Thanks,
Jason.

Still not working with iTMS 6.01, QT 7.03 and Tiger 10.4.2.
Can anyone help?
Please?
Thanks,
Jason.

Ichat video preview not working in FCP

I am attempting to work with a client utilizing the iChat Theater preview in Final Cut Pro. His Mobile.Me address is in my buddy list. I initiate the preview in FCP and it says that I need to invite a buddy, yet when the chat box pops up and I attempt to initiate a chat by selecting "video chat" it will immediately grey out (the video chat line) when I enter any name at the bottom, leaving only "text chat" selectable. Does the "buddy" need to be logged into their MobileMe account beforehand for this to work?

Hi,
Yes the Buddy needs to be Logged in.
In fact I would do it the other way round.
I would have FCP launched.
Start A Video Chat.
Select iChat Theatre from the File Menu of iChat.
Choose FCP in the Navigation thingy it should then go to the open item.
With smaller files and something that does not take to Launch you can drag the file over the Video Chat you are having.
Two white dotted line boxes appear giving tow option of Share with iChat Theatre or Send File.
10:02 PM Wednesday; February 3, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Use Previews not working in CS6 Mac

It was working in 5.5, but appears to be broken for CS6.
I just rendered a spot using MB Looks on an adjustment layer. Took 6 minutes. I then immediately exported the sequence, and it took 6 minutes. My past experience is that the export should have taken about 18 seconds.
Anybody else seeing this? If so, I'll file a bug report.
MacPro3,1 - 10.7.4 - 32G RAM, Quadro 4000 w/stock OS driver; CUDA 4.2.10 - Pr CS 601

Be that as it may, Jim, this isn't advertised behavior. The Help documents specifically claim that using Previews will speed up exports when the output format matches the Sequence settings.
To wit:
Work with preview files
When you render previews, Premiere Pro creates files on your hard disk. These preview files contain the results of any effects that Premiere Pro processed during a preview. If you preview the same work area more than once without making any changes, Premiere Pro instantly plays back the preview files instead of processing the sequence again. Premiere Pro stores the preview files in a folder you can specify. Similarly, preview files can save time when you export the final video program by using the processed effects already stored.
web page:
http://help.adobe.com/en_US/premierepro/cs/using/WS1c9bc5c2e465a58a91cf0b1038518aef7-7cd7a .html
I don't want an inferior workaround, I want the software to work as advertised.

Store video preview not working. Blank/grey pop-up preview

I use the preview often before a purchase. And as of today my preview no longer works. The window pops open but never starts the video. Just a grey screen. I searched for an answer and found nothing. Any help? I'm sure it's a simple solution. Thanks in advance.
Message was edited by: theBman
Message was edited by: theBman

I had the same issue today and I was able to resolve it.
My current setup included the Altona - USB to HDMI converter. I use this for a 3rd display setup. To use that I used some software called "Display Link". Once I removed that software and rebooted it fixed my issue. If you do not have the same setup as me, try to remember any software that you may have installed or tweaked that plays with your video display card(s) and or with Quicktime. Yeah even though it may have worked when you set that up it may now work weird due to any Apple updates.
Look for :
DisplayLink Software
WMVA player stuff
Quicktime PLugins
Hope this helps out in anyway

Video preview not working, I can see only white screen.

Hello, I have been using Adobe Premiere on my Vista64 for a while, but few days ago I started having problems with previewing video. I can see only white screen, which doesnt react on anything I do in premiere (trying to preview movie, add grids etc.) I tried to reinstall many times but only thing I managed after one reinstall was that it started showing me what is on the timeline when I clicked on a timeline, but when I wanted to play preview it was frozen and then it turned white again. Since that it is still white.
Playback in other adobe programs (such as After Effects) works fine on my computer.
Would you please help me to find out what causes this problem and how to fix it? (I doubt it is codecs because it worked fine before and then it suddenly stopped working without any change in codecs...)

It may or may not be possible to verify the usage of such a technology device. And where did you get the idea that it costs $10 to manufacture and sell an iPad? I think the parts cost alone was $260, not counting manufacturing, shipping, storage, retail space, salespersons, helpdesk support, all the other overhead costs, etc. etc.
With so many people out there trying to scam the system, it will be an uphill battle to try to convince anyone that you bought it and didn't open the box for 14 months. That's very unusual.
At some point, the store you bought something from (in this case it was Apple) has to say no. What if it had been unopened for 2 years, or five years, or 20 years? This is what the warranty period is all about. It starts on the day you buy it and ends at the end of the warranty period, regardless of usage.
I am sympathetic to your plight but if you are able to get a new iPad (refurbished would be more likely), it will be through the kindness of Apple going above and beyond. If you do not get one, it is not Apple's fault you waited this long and there is no requirement for them to replace it.

Video does not Work in iTunes Store please help! annoying problem!

The video does not work in the itunes store. I get no picture, only sound when i want to preview a music video or a movie trailer. No video at all. However, i can watch my movies and music videos that i already own. Please, is there any smart guy who knows a solution?

I'm having this same issue. I tried some things but still couldn't get it to work the way it used too.
It will not play the video portion in iTunes only the audio if I click on the song. If I switch the settings from Music Video to TV show in the info tab, the file plays fine. If I open it in Quicktime, the file plays fine.
I've tried changing the preferences so that the video will play in the iTunes window, in a separate window, etc. and all it plays is the audio and will show the artwork instead of playing the video.

Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....

Rotate tool not working in cs6. It says "Could not complete your request because it only works with OpenGL enabled document windows." Its worked fine in the past....
-CharlieH23

Copy and paste only this area, you may have to scroll down.
Adobe Photoshop Version: 13.1.2 (13.1.2 20130105.r.224 2013/01/05:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2494 MHz
Built-in memory: 6019 MB
Free memory: 3360 MB
Memory available to Photoshop: 5227 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
OpenGL Allow Old GPUs: Not Detected.
OpenCL Version: 1.2
OpenGL Version: 2.1
Video Rect Texture Size: 16384
OpenGL Memory: 2112 MB
Video Card Vendor: Intel
Video Card Renderer: Intel(R) HD Graphics 4000
Display: 1
Display Bounds: top=0, left=0, bottom=768, right=1366
Video Card Number: 1
Video Card: Intel(R) HD Graphics 4000
Driver Version: 10.18.10.3958
Driver Date: 20140930000000.000000-000
Video Card Driver: igdumdim64.dll,igd10iumd64.dll,igd10iumd64.dll,igdumdim32,igd10iumd32,igd10iumd32
Video Mode: 1366 x 768 x 4294967296 colors
Video Card Caption: Intel(R) HD Graphics 4000
Video Card Memory: 2112 MB

Lighting Effect not work in CS6*

Why Filter/ Render/ Lighting Effect not work in CS6?
It's not work only in CS6 Beta or in anything else :-/. It's Useful with me

A bit more information would be helpful. What is happening on your system when you go to lighting effects?
What system are you running on? What video card are you using? Are you using the most recent driver?
Do check our system FAQ as GPU is requried for lignting effects to work properly.
FAQ: What features use the GPU and how do I troubleshoot GPU issues?
Pattie

Hi Guys, I am using the full width video widget on a site. The widget was working perfectly however I have just added additional content to the site and re-uploaded and now the video is not working! Please help I have tried everything and am freaking out

Hi Guys,
I am using the full width video widget on a site. The widget was working perfectly however I have just added additional content to the site and re-uploaded and now the video is not working! Please help I have tried everything and am freaking out as this web-site has been payed for by my client.
Alex

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Video does not work in iOS 8.3

I have the iPhone 6 128GB. I did update to iOS 8.3.
I have some problems after the update... video does not work, it wont play, i can click on the play button but nothing happens.
The problem ocurs in safari when i visit news sites and try to play video in articles.
When i get snapchat with video... it wont play, it is only black screen with the seconds counting down... and some times it just craches the snap app...
I cant watch videos in instagram or facebook...
I live in Norway and I think it is stupid that Apple still has not fixed the keyboard... the "123" key and the "globe" key swithc place with each other in portrait and landscape mode... why...!?! ( this is when i use Norwegian keyboard )
Yes i have rebooted the phone holding in both buttons until apple logo is visible 2 times
Yes i have rebooted the phone even more
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Apple... i am not impressed.

Here is the strangest thing, what works for you does not necessarily help other. I rebooted my phone several times, and yes, youtube finally worked, but only for some hours then it did not work. I did quit all Apps and rebooted with home and power button pressed inn until apple logo appeared and disappeared again, i had to press power to start the phone. I repeated this step. Now the videos where playing in all apps. The next morning i did get a snap on my iPhone, i tried to see it, but it was only black screen with text and a clock counted down to 0, but it stopped on 1... and the app froze.
I dubble clicked the home button, and there where 25 active apps, apps that i had not used for days and note... i manually quitted all apps the day before... how did this apps appear again ? The Apps that where terminated do appear again after reboot... i don't know why, i have still trouble to see video. I hope for a fix from Apple, because i have so much i don't want to loose in my phone.

Where left off video setting not working in ios 7

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The videos are produced from Handbrake and not store purchases but I dont have any store purchases to try it out.
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I have this problem too since IOS7, except I don't have to switch my ipad off, I simply have to have not watched a video for a bit and when I switch back to the vid app it forgets all over again. VLC looks to be the much better app

Video Preview not Working in CS6

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