Video problems in aperture 3.0.3

In aperture 3.0.3 imported videos show the video correctly in the thumbnail preview, but when played in the viewer view there is only the sound and a black picture. Why? Thank you for your help.

What format are the videos? This is often a Codec problem. Install Perian for additional codecs.
Regards
TD

Similar Messages

  • How to retrieve a video corrupted by Aperture?

    Hi,
    Earlier today I exported a video from my Aperture library to my desktop, but I got an error message saying that the process did not complete and now the only thing that's left in Aperture is an image preview with a yellow triangle. Aperture says it cannot locate the reference file and there is nothing on the desktop either. I tried to explore the database, but the .mov file has gone from the masters folder. I tried to repair the database, but it did not work. I tried to use data recovery software, but they did not find any trace of that video. I am not using vaults. I looked on the Internet for similar cases, but could not find anything. The video was made from an iPhone 5, but I did not have an iTunes backup so I can't get it back that way. I tried anyway o recover data from the iPhone's flash memory, but the videos are gone. My last Time Machine backup does not include a copy of that movie either...
    Can you please suggest how Aperture managed to corrupt my precious file through a failed export and how I might be able to retrieve that video? The original movie file must still be on the HD somewhere in one form or another.
    For your information, I use Aperture 3.4.3, the library is 243GB large, the video I exported was 105MB. My MacBook Pro is running OS X 10.8.3. I've been using Aperture for about 2 years and never had this issue before.
    Thanks

    I have just opened a bug report. Here is the content for information:
    Hi,
    I would like to report a bug with Aperture 3.4.3. It is the same issue as reported by another user under reference case #13497037.
    On 31/03/13, I exported a video out of Aperture. The file was originally created by an iPhone5 in full HD. Its name was IMG_159.MOV and it was 105MB large. I selected the file in Aperture and exported the original to a folder on the desktop based on the project name and version name. Aperture started the export process, but after a short while I got an error message saying that the export had failed. Immediately after the message, a yellow triangle appeared on the video and it will not play anymore.
    Upon exploration of the library package, I can find the thumbnail, but the master has gone. I tried the 3 different option to fix the library without success. I tried the different options to reconsolidate masters, but Aperture just says no masters can be located. I then scanned my entire disk with a data recovery software (Wondershare Photo Recovery 3.0), but it did not find any deleted or active master file (it did correctly find the thumbnail in the library).
    That video file was not backed-up yet so for the moment I have completely lost it, which is a problem as this was an important video.
    Later on the same day I did 2-3 other exports in the same conditions and they worked fine.
    Then, on 01/04/13, I exported another video also made from an iPhone5 in full HD called IMG_154.MOV that was 346MB large and that also included my preset IPTC metadata. The process failed exactly as described earlier and now that file is corrupted too and the master has disappeared.
    I then tried to export another few videos in the same way and the problem has not occurred again yet.
    I did not notice the size of my library going down and another complete computer scan with my data recovery software did not reveal any deleted files, so I do believe that the masters of my 2 corrupted videos are still hidden somewhere inside the library.
    Can you please assist with the recovery of these masters. I have spent some time on the Internet and I have personally come across a few users who seem to have experiences exactly the same issue, so this is not an isolate problem. However, so far it has only happened randomly on my machine.
    Thanks

  • Green Box Problem in Aperture

    Hey All,
    I've been having a problem in Aperture 2.1.4. Every now and again, I get an ugly green box instead of my image. It can happen when I zoom in, when I crop, when I zoom out, or just about any time I am changing the view of the image. I'm on a 20" iMac (2.16 GHz Intel Core 2 Duo) with 3 GB of RAM and am running Snow Leopard 10.6.2.
    I took the machine into an Apple store and they ran extensive tests on the video card and other hardware and everything checked out. Any idea on what's going on? It looks like this:
    http://idisk.mac.com/fourmoshers//Public/GreenBox.tiff
    Message was edited by: Terry Mosher

    Do as the above poster said (terence devlin) and submit a bug report to Apple. You can do it from within the program via the Aperture or File menu (forgot which at the moment).
    The short answer to your assumption is that yes SL does break the use of Aperture for some. (I am one of them). It is not necessarily the Aperture program update (2.1.4) itself as I have reinstalled Aperture on Leopard with all updates (10.5.8 and 2.1.4) and have had no issues.
    As far as I can tell, the problem lies in the card drivers, Snow Leopard Code and Aperture programming code regarding OpenGL and/or CoreGraphics.
    To answer your anticipated question about my trouble shooting:
    I have done (in no particular order) the font, plist, permissions, new user account, new library, rebuild library, vacuum library, visual inspection of the motherboard (internal) capacitors, voltage/current checks on power supply, new ram, new HD...it became a quest as you can see.... I changed system settings, tried hidden parameter settings, ran developer toolkit utilities to search for error messages and odd behavior. I ran console and watched each line by line message as I performed each Aperture adjustment/task (or at least tried to...)
    Finally I reinstalled both Operating Systems (Leopard and Snow Leopard) separately on new drives AND installed Aperture 2.1.4 with a 150GB 30,000 image library on each drive separately. No peripherals, clean systems. No haxies (I do not use them) Nothing but the OS and Aperture and the same library. Aperture performed flawlessly on an external bootable drive in Leopard but not in Snow Leopard..in fact it performed worse and I had the corruption duly noted above and elsewhere.
    In my opinion, Apple should be shamed for being so tight lipped about this. It is a serious flaw that should be acknowledged to users. But to admit this without a patch or software solution in the works is an unspoken implication to have customers purchase new computers for a fix.
    Anyone notice the released updates for Logic Pro (2 since the release of SL) and Mainstage (also 2 since the release of SL) and Remote Desktop (also 2 since release of SL).....you get the idea? Aperture? Zilch.

  • Problems using Aperture

    Hello,
    I have a MacBookPro and use Aperture on it. Have been using this for 6 months quite happily.
    Recently I purchased a 27" Thunderbolt display and have noticed a problem with Aperture.
    When I'm trying to look at an image (any image, I have 100s) using the viewer, the image is blank. (Using the loupe shows the louped part of the image correctly and the browser function works correctly as well). Looking at the screen on the MacBookPro at the same time is the same.
    If I disconnect the Thunderbolt display, the image is displayed as normal.
    I can recreate this at will - plug it in, no image in viewer. Unplug it, image in viewer.
    This fault does not occur when the laptop is on it's own, when a different external monitor is connected, on any other picture imaging software (that I have!), or on any other video application.
    All updates have been applied. Restarts have happened many times!
    Basically, it's all perfect, apart from trying to view an image, in Aperture, when the thunderbolt display is connected.
    Would appreciate any pointers
    Thanks

    Did you try the second screen options as shown here?
    http://www.youtube.com/watch?v=qO7KbFWXJE8

  • Video Files in Aperture 3 -- FCP X

    Hi all,
    I'm having a small issue with my videos in my Aperture library as it relates to the media browser in FCP X. Several of my videos, since upgrading to Mac OS X Lion, have black thumbnails; I can open the clip and view it without any issues, but it has a simple black thumbnail, i.e. no preview. Additionally, when I open Final Cut Pro X and try to import a clip from an Aperture project into an FCP X event, NO videos show up in the media browser.
    I spoke to someone from Pro Apps support on AppleCare, they weren't much help because I don't have Pro App support for FCP X and Aperture. He did suggest that I re-import all of my videos into Aperture and see if that works. Really, re-import a thousand videos? That won't take forever.
    I made a short clip on my camera this morning and imported it directly to FCP X with no problems. I'm using a Canon 7D, so I know for a fact that my camera is compatible. Any help would be of great benefit!

    What format are the videos? This is often a Codec problem. Install Perian for additional codecs.
    Regards
    TD

  • Videos corrupted in aperture,lion.

    Had to move entire library from external firewire drive to my desktop to finally keep it from crashing.  Now i can run aperture and my photos appear intact from what I can see but many of my videos are pixelated mess on the preview and none of them will run.  I copy to desktop and they still won't run. 
    I have never had a single problem with aperture prior to lion installation.  Now I don't know what to do with aperture photos everywhere and videos all messed up.
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    I am seeing the same thing.  Installed Lion and ran aperture.  My videos have jumbled thunmnails (looks like static) but will not run.  Some photos graphs in the wrong spot as well now.  I looked at my Librabry file size, and it said approx 76 GB.  I looked at the size of the Library on my most recent Time Machine Backup, it said over 100 GB.  I copied the 100 GB library over to the proper location and reloaded the library (option while loading Aperture to choose active library), but the video thumnails are still jumbled (can't run them) and photos are still in the wrong place.  Aperture is runnning like a PIG now, so Slow.
    I'm not sure what is to blame... Lion's MIgration assistant (yes, I did do the update shortly before Lion was released), Time Machine or Lion itself.
    Thanks Apple.  If there is one thing I don't want to lose in case my House burns down, it's my Photos and Videos.  But you Fracked them up good for me.  Now I know I can't trust Apple with my family memories.   Luckily I subscribe to an online backup service, but it's going to cost me hundreds to get my library back from this service.
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  • Unsupported Video Format in Aperture 3.2.2 - flummoxed

    Hi all,
    I am having an issue playing video imported into Aperture 3.2.2 from my iphone (or any device). I'm running Lion 10.7.2. The files seem to import into Aperture fine either directly from the iphone or from a folder on the hard drive, but once in Aperture, they cannot be played. I can, however, right click the file in Aperture and open it in Quicktime. The same issue exists from .avi formats generated by my slr.
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    And I've tried the suggestions regarding importing and moving files to the personal directory, then importing into Aperture as per this discussion:
    https://discussions.apple.com/message/17138620#17138620
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    I've tried repairing permissions. Launching Aperture in a different user account and creating a new library also did not work. I'm flummoxed. Anyone have any ideas?

    To be precise, the icon looks like this:
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    When importing with the console open, I did notice this:
    Process:         com.apple.qtkitserver [7904]
    Path:            /System/Library/XPCServices/com.apple.qtkitserver.xpc/Contents/MacOS/com.apple. qtkitserver
    Identifier:      com.apple.qtkitserver
    Version:         1.0 (1)
    Build Info:      QuickTime-2306000000000000~1
    Code Type:       X86 (Native)
    Parent Process:  ??? [1]
    Date/Time:       2012-01-18 16:28:42.289 -0500
    OS Version:      Mac OS X 10.7.2 (11C74)
    Report Version:  9
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000173874
    VM Regions Near 0x173874:
        MALLOC_LARGE           00000000000ff000-0000000000100000 [    4K] rw-/rwx SM=PRV 
    --> MALLOC_TINY            0000000000100000-0000000000200000 [ 1024K] rw-/rwx SM=COW 
        shared memory          0000000000200000-0000000000240000 [  256K] r--/r-- SM=SHM
    Mean anything?

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    Troubleshooting the problem we have swapped IMac Intel computers with no luck, but we still have to use the Apple Mini-DVI to VGA Adapter. When we hook the projector to a Intel Mac Book Pro, we have to use a different adapter, but then it works perfectly. In fact, everything we try using other adapters works fine, it’s just when we use the Apple Mini-DVI to VGA Adapter that we experience the video problem.
    Has anyone experienced this problem and if so, have you been able to remedy it?
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    I don't have much to suggest, except to ask if you can try with a different mini-DVI to VGA adapter. (i.e. do you have more than one on hand to make sure yours isn't just defective?) Make sure it is firmly seated into the iMac.
    I use the same adapter to provide an extended desktop on an old CRT monitor and the display is great.

  • T400 - Video problems and a long wait for repair...

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    Thanks!
    Moderator edit: Removed support contact private information, per the Community Rules.

    Hi all,
    So, an update with some good news: my computer is finally back!  
    After a total of over 40 business days (just over 2 months) I finally have my T400 back at home, working again!
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    Also, it took me over 10 calls to Lenovo's Customer Service, plus an escalation to a higher-level manager after 1 month had passed, to get progress updates and ETAs for repair.
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    So, one last question for you folks reading this: am I being unreasonable, talking to Lenovo support one more time to request a 1 month extension of my warranty, given the length of time it's taken for repairs?  I'll post the response Lenovo will give me tomorrow, as they've said they'll do.
    One thing for sure: Lenovo's response will definitely influence my choice of brand from whom to buy a new computer (and it will influence the choice of my friends who've heard my issues, and maybe yours too).  My particular repair problem may not come up often, but if it does happen to you, I'd be happy to know of your experience.
    Thanks for sticking with me through the drama!

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      Processor Speed: 2.33 GHz
      Number Of Processors: 1
      Total Number Of Cores: 2
      L2 Cache: 4 MB
      Memory: 3 GB
      Purchase Date: March 2007

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    In OS/9, I used Conflict Catcher to do this automatically, but I haven't found an OSX app to do the same. So I'm trying to do it manually.
    Please excuse my layman's terms. Any help is appreciated.

  • Weird video problems with Mobility Radeon HD 4200

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    Last edited by sansar (2011-04-23 19:50:21)

    I just noticed that the video card crashes after i come back from sleep mode.
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    For this crash, unlike the one that happens when I view a flash video full screen, the problem can be fixed if i log off and log back on.

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    Any help appreciated, but I guess my bottom line is anytime I want to watch video on iTunes, I just pull the USB thumb drive .
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    I have the same stuttering video issues with iTunes and Vista. While I have used a thumb drive to transfer files (not Sony) I have not yet messed with Ready boost. I have seen several others complain about the video problem, perhaps they will chime in as well. Unfortunately, your solution doesn't work for me. I pretty much ignore iTunes, waiting for the next version (only god knows when it will be released).
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