Video purchase not downloading

Hey guys
I got some problems with my iTunes/Store. I bought a movie on iTunes store 3 days ago. The download processes always up to 0.8KB of 2.2GB then it breaks. Since I restarted my computer iTunes crashes every time I want to log in my iTunes store accout. Apple's so called "less then 24h support" didn't help me. I have been waiting for an E-Mail for about 60 hours now.
I hope smobody can help me
Greetz Chrome

Glad you got the video!
Sorry, I don't have a video iPod....here is a link to the 5th generation video iPod discussions. You might have better luck there.
http://discussions.apple.com/category.jspa?categoryID=157
But if it's similar to a song not playing, remove it from the iPod and then put it back.

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Video purchase not downloading properly

Newbie to ipod.
purchased 2 videos from iTMS & keep getting same error:
"THERE WAS AN ERROR DOWNLOADING YOUR PURCHASED MUSIC.
THE DISK COULD NOT BE READ FROM OR WRITTEN TO."
i've used the check for purchased music command & nothing happens. i wrote to iTMS support & their answer says it has to do with the permissions but they don't tell you how to solve it or change the permissions.
i've reviewed answered & unanswered postings for a solution.
the only thing i've learned is how to find the file where the videos are supposed to be ~ a file is there but for some reason it doesn't load into itunes.
i've also changed my firewall settings & NOTHING!
others seem to have the same problem.
i can use any help i can get!
thanks!
Dell DIM2400 Windows XP Professional Service Pack 2
Dell DIM2400 Windows XP Professional Service Pack 2

Glad you got the video!
Sorry, I don't have a video iPod....here is a link to the 5th generation video iPod discussions. You might have better luck there.
http://discussions.apple.com/category.jspa?categoryID=157
But if it's similar to a song not playing, remove it from the iPod and then put it back.

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Hi ...
Try resetting the devices.
Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.
If that didn't help, test on one of the devices.
Tap Settings > General > Reset > Reset Network Settings
If helped on one device, do the same for the other.

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If you are also getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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Hi, i have purchased items using in apps purchase, it was not downloaded to my phone, but subsequently my credit card bank called me to verify the purchase. When I confirm, the items was not send in the apps, i tried to purchase again, it will return a message: "Purchases have been made, please click ok to start download" but i click ok, nothing happen, apple do not download my in apps purchase and the apps already charged me.
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I have the same problem, but I am on the Air i7 which shipped with Lion.
I sold my old Air with the USB stick but had a Snow Leopard DVD that I purchased before the old Air.
Even though it's like a bought one, it has exactly the same error.
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Look under the iTunes Advanced menu for the "Check for purchases" command and run that. You may find the other tracks there to be downloaded. If not, contact the iTunes Music Store customer support department through the form at the bottom of this web page and explain the problem to them. They'll probably then reset the download for those missing tracks.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Discussions page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums, in the User Tips Library and in the Apple Knowledge Base before you post a question.
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I posted this request on http://www.apple.com/feedback/iphone.html
copy and paste it as well.
I would like the ability to browse the iTunes store on the iPhone when on the EDGE network and add them to a "download queue" that downloads only when WiFi access is available or when I am back on my home computer.
To me and many other people, the iTunes store on the iPhone serves as a great way to purchase and download new music on the fly. This is the most useful when I want a new song I hear on the radio or from a friend, etc. But since the iPhone store is only accessible via WiFi, the instant ability to find the song and purchase it is unavailable when I most want to use it. I usually forget the name of the artist or song by the time I get to a wifi network or computer.
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To give you any indication of what you need to delete, a 2-hour movie is about 1.5 GB.

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Hello DGoddess
If you are having issues with downloading your purchase, then report the issues to iTunes. Also if it is giving you a specific error code, check it with the other article to have further troubleshooting.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
iTunes: Possible iTunes Store errors
http://support.apple.com/kb/ts1424
Thanks for using Apple Support Communities.
Regards,
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http://support.apple.com/kb/HT2519

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Hi there,
If you are experiencing issues with your iTunes purchase, I would recommend reviewing the article below.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
-Griff W.

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Count me in, too. Throughout March it was kind of sporadic, but recently it's been almost daily. Especially ABC World News.
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Video purchase not downloading

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