Video purchased from iTunes Music Store not compatible with my video iPod?

I purchased the White Stripes music video for "The Hardest Button to Button" from iTunes, but when I plug in my video iPod, it says it can't copy it over because it "can't be played" on my iPod. I don't understand what to do! All the other videos I've purchased from iTunes has copied/played fine...
Can someone please help me figure out what to do? Is it a bad video and I need to seek a replacement from Apple? I'm using iTunes 6.1, not the newest iPod updater (because of all the problems with it), video iPod, and Windows XP.
Thanks!

I need help! I've followed some suggestions from people at the IGN forums, but nothing has worked so far. I'm in the process of waiting on a reply from Apple.
Please help!

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I cannot load videos purchased from iTunes onto my iPhone 4. Says video format is not supported.

I have most recent version OSX, iTunes and my iPhone 4 is up-to-date on software as well.
I just purchased, for my son, The Adventures of Chuck and Friends from the iTunes store. Downloaded the first season and it plays fine on computer. However I get a message that it was not copied onto the iPhone 4 because the video format is not supported by the iPhone. I have updated the software on the iPhone 4 and still get this message. Any suggestions? Thanks in advance.

is this something new then?
From the apple site:
Listen to audiobooks
You can listen to audiobooks purchased from the iTunes Store or the Audible website.
Audiobooks purchased from the iTunes Store can be played on up to five computers at a time. The computers must be authorized to play purchases from the iTunes Store. (You can’t play these files on a sixth computer until you deauthorize one of the already authorized computers.)
Audiobooks purchased from the Audible website can be downloaded to up to three computers at a time. The computers must be authorized to play purchases from Audible.
which is confusing because I am still having this problem, I can't find it on my laptop...

Can't purchase from iTunes Music Store

I haven't seen this posted anywhere, apologies if it's a repeat.
I just upgraded to iTunes 7.1.1. When I try to purchase I'm able to login, and then I'm told that my account information has changed and I must verify it. I can fill in everything except Country, which is correctly pre-filled. But when I click the Done button, submission fails with the message "You did not complete the entire form. Please enter your country." We had no problems until the upgrade, nothing else has changed AFAIK. Does Apple not want my money? Is this a bug with 7.1.1?
iMac, intel core 2 duo Mac OS X (10.4.9) dsl connection

My problem is slightly different. My friend called me with the connection error on his Windows laptop last night. I tried on my MBP and I can get into the store, but if I search for anything, it's insanely slow.
If I click on a link or whatever, it's fine, just searching that's slow. By slow I mean from the time I hit return to the time I see anything, 2-3 minutes. It was like this last night at home on Cable and here at work on a T3.

Itunes music store not available in your country yet.

I just did a clean reinstall of OS 10.3.5, and when I try to access the music store I get
"itunes music store not available in your country yet.
You will be able to browse and listen to previews but wont be able to purchase music. To browse music store, select a country below."
So I select United States and nothing happens.
I am in the US and have an itunes account.
The itunes version is 4.2.
Also, what is the highest itunes version I can use with 10.3.5?
I am held down to this OS version because of some other software on my mac that won't work with anything higher than 10.3.5.
thanks
roger c.

First, the iTunes Store has required iTunes 6 at minimum for quite a while now. So you're going to have to upgrade from iTunes 4.2. If you want to run iTunes 7, you'll need to get to Mac OS X 10.3.9. Otherwise you can download iTunes 6.0.5 here, but you won't be able to purchase movies or (I believe) videos unless you have iTunes 7. There's also no guarantee how long iTunes 6 will work.
Second, you've posted in the iTunes for Windows forum. Normally you'll get the quickest and most accurate responses if you post in the iTunes for Mac forum.
Regards.

How can I pay for my purchases from itunes/App store in indian currency in India?, How can I pay for my purchases from itunes/App store in indian currency in India?, How can I pay for my purchases from itunes/App store in indian currency in India?

I have an iphone4 and am resident of India. As per current foreign regulations, I am not permitted to mane payment in US$ for my purchases from ITunes/App Store. Every time I sign in I am asked to give details of my credit card. I have a debit card for my indian currency Account. Can I give this card number in the required field and if so, will any debit contravene Indian foreign exchange regulations?

Create an Account Without a Credit Card:
http://support.apple.com/kb/HT2534
Apple ID FAQ
http://support.apple.com/kb/HE37

I have thousands of songs dowloaded from my cds and purchased from itunes that will not play. It states the file cannot be found. What happened to them and where are they?

I have thousands of songs dowloaded from my cds and purchased from itunes that will not play. It says file cannot be found. What happened and where are they?

When songs cannot be found, it's either because they have been moved from the original location that you told iTunes, renamed or deleted.
So have you:
renamed songs?
moved them to a different loaction on your computer since you imported them into itunes?
deleted them since you imported them?
stored you iTunes library on an external drive? If so, that drive needs to be on and ready every time before you start iTunes.
... or is another programme renaming or even moving them, such as Windows Media Player? (It has been known to if you let it.) Did you previously use Windows Media Player?

HT1849 when I download album works from itunes it does not associate with the correct artist

when I download album works from itunes it does not associate with the correct artist

Where are you looking to download them from ? You might be able to redownload them via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage on your Mac's iTunes. If that album shows there but doesn't have the cloud symbol against it for redownloading then that implies that it's still in your iTunes library

TT0819: Data store not compatible with library

Hi,
We have TimesTen 6.0.4 being upgraded to TimesTen 7.0.5.
I need to destroy the data store (which was created using library version 6.0.4) after the upgrade and I receive the following error:
===
"Failed to destroy data store: TT0819: Data store not compatible with library (lib 7.0.5.tt60, file 6.0.4.) -- file "db.c", lineno 21089, procedure "sbDbDestroy"
To force removal of the data store, specify the '-force' option."
===
I need to upgrade from 6.0.4 to 7.0.5 and also downgrade from 7.0.5 to 6.0.4.
What means that I need to:
1-) UPGRADE: Destroy the data store (created with the TT library version 6.0.4) using the TT library 7.0.5.
2-) DOWNGRADE: Destroy the data store (created with the TT library version 7.0.5) using the TT library 6.0.4.
Can it be done? How?
Thanks,
Milena

If I use the option ttDestroy -force and I manage to destroy a 6.0.4 data store using 7.0.5 library.
I just don't know if this procedure is recommended.

HT204053 when i buy songs from itunes it does not automatically download to my ipod

when I purchase songs from Itunes it does not automatically download to my ipod although i have Icloud set up..

Correct. You must sync your device with iTunes.

IPod 4,1 will not update to iOS 7. I updated my iMac to 10.9.1 (maverick). Latest Numbers version on iMac is not compatible with Numbers on iPod. Ideas? Can I go back a version with Numbers?

iPod 4,1 will not update to iOS 7. I updated my iMac to 10.9.1 (maverick). Latest Numbers version on iMac is not compatible with Numbers on iPod. Ideas? Can I go back a version with Numbers? I downloaded old version of Numbers 2.0.1 from DVD but with both versions the 2.0.1 will not open. So both versions are present but only the new version functions. I tried to drag the new version to the trash but the old version still runs error message and will not open. I did not try to restart with the new version in the trash.

Maybe. See:
Reverting to previous version of Numbers

Only one music video purchased from itunes is not playing on IPod

I purchased several music videos from itunes and they all seem to sync to my ipod just fine but one of them will not play. The other three I purchased is playing fine both visual and audio but only one will not play at all. When I click on it, the screen just goes black and after several seconds, returns me to the menu listing the name of the video. It plays on my daughter's ipod just fine and we both have the same IPod. I've tried to re-sync and reset but nothing seems to work. Can someone please help me. Thx!

It may be an authorization issue. Both iTunes and the iPod need to be up-to-date.
Usually, you need to play at least a part of songs purchased from the iTMS within iTunes to authorize them. They won't copy to your iPod until you do this.
How to transfer Purchased Music from iTunes to your iPod
iTMS Song and Computer Authorization
If you've played & authorized them in iTunes and they still skip, try this. De-authorize the computer in iTunes/Advanced menu, then re-authorize it. You re-authorize it by playing one of the songs purchased from the iTunes Music Store within iTunes. It should ask you for your Apple ID and password, and then the computer will be authorized again. Sync your iPod with iTunes, and those songs should play on the iPod once again.
Another common cause of this is not having the latest version of iTunes.
If you are using the latest version of iTunes (6.0.4), then you need to make sure your iPod software is up to date also. Get the iPod Updater software, install it, run it and update your iPod.
When you have done this, authorize your music in iTunes by playing a few seconds of it within iTunes, re-sync your iPod, and it should transfer by whatever synching method you choose.
If the above 'standard' fixes did not help, then it's a bigger problem that I can diagnose...

TV Shows from iTunes Music Store will not sync with my iPod

I have a video iPod (5th Generation). I just downloaded some videos from the iTunes music store and they will not sync with the iPod. I get the message "...some videos cannot be played on this iPod."
The error log says that the videos are not in a supported video format. How can that be? I purchased these from the music store.

This is actually the iPod nano (3G) forum. You might get better help, faster by posting in the iPod "Video" forum: http://discussions.apple.com/category.jspa?categoryID=157

Why can I not buy songs from iTunes Music Store?

Earlier this year I moved from the U.S.A. to Sweden... changing my 'Mac.com' account address while doing so.
Last week, I tried to purchase some songs from the iTunes Music Store with my American MasterCard (a debit card) which is listed with my Swedish address at my U.S. bank. As I had never purchased at the iTunes M.Store before I was instructed to 'review my account'... which I did. It had my present Sweden address and my Mastercard listed as method of payment. Upon submitting the form, it was rejected, saying that my MasterCard was 'invalid for Sweden'! So I then go to the Apple-Sweden Store and purchase an iTunes Music Card which I receive in the mail the following day. Now I follow the Apple advice posted for purchasing music by redeeming an iTunes Music Card without listing a credit card (http://www.apple.com/se/support/itunes/store/giftcard/#GCA)... except there is no selection for NONE as indicated in these instructions.... So once again when I submit the form it is rejected, meaning that this time I have already spent money for the iTunes Music Card that is now worthless to me!
Is there another way I can redeem this card without going through that 'review account' window...?
I don't care to set up another account by setting up another e-mail address just to do this... as I want all of the Apple business to go through my Mac.com account as it should be configured to do so!

O.K. Everything seems to be in order now!
I don't know what happened but this is the results....
After attempting to edit change the information on my iTunesMS account at least 7 times, I posted the above question, logged out of iTunes, closed down all my apps and turned off my computer.
A few hours later, I thought I would give it one more try and when I turned on iTunes, went to the Music Store and then 'reviewed' my account... it had my old American address on it with the country listed as Sweden... I just left it alone, as it didn't have my credit card info listed at all... Curiously, I'm clueless about that (though I did send this same complaint to Apple during the first posting... did that have anything to do with it?) When I clicked the continue button (without changing any info) it prompted me that I was finished setting up my iTunes Music Store account and I was immediately able to download some songs....(using the iTunes Music card--- I have not tried my MasterCard!)
So basically, I did nothing except close iTunes, turn off my computer and later rebooted it and opened iTunes! Strange... does that seem like a fix or what?

Burning a DVD with m4v music videos purchased from iTunes

Instead of buying Apple TV, I would like to burn a DVD with my collection of music videos purchased on iTunes. Most of them are Protected MPEG-4 video files, having the extension .m4v
My question what I need to do to burn a DVD with these files, without loosing the quality and maintaining the video's aspect ratio? I don't mind to upgrade my iDVD programme to the version of 2008 and QuickTime to the version of Pro, if that will help to resolve my problem. Currently iDVD 6 does not support the protected m4v files, hence I can't burn them into a DVD for watching on TV screen. Your advice is highly appreciated.

This is from the Terms of Service page for iTunes. The bottom line is that you can't burn the videos to DVD.
10. Purchase or Rental of Apple Content
Usage Rules
Your use of the Products is conditioned upon your prior acceptance of the terms of this Agreement.
(I edited out the sections that do not pertain to your question.)
(vi) You shall not be entitled to burn video Products or ring tone Products.
The complete document can be found at http://www.apple.com/legal/itunes/us/service.html. If you live in a country other that the United States, you will have to get the document that applies to you.
Message was edited by: Glo H

Itunes 5 will not play music purchased from itunes music sto

Just transferred myself from my flat panel imac to a new powerbook & Tiger - updated to 10.4.2. In itunes, all seemed to be working fine till I noticed that music I purchased in the Apple itunes music store would not play! I get a dialogue box saying "This computer is not authorized to play "xxxx". and asks me if I want to authorize it. I do so using my AOL screenname and password and then I am told "Machine authorization was successful. You have authorized this for 1 computer. You have a maximum of 5". I click OK but nothing happens. If I try to play the just-authorized song, I get the same screen ansking me to go thru the authorization process again - to no avail. So strange that this just happens with the music sitting right there in the "Purchased" folder. itunes 5 rejecting its own children. What to do?

Mike, Hi
Thanks for yoursuggestions. I did see that article, tried correcting the permissions, looked at a few of the other things, but this doesn't make sense. This would only be the second computer that had these purchased songs on them. SO the 5 computer limit should have nothing to do with it.
The weird thing is how the computer tells me that it's not authorized to play the purchased songs and gives me the opportunity to put in either an AOL code or an Apple ID code to authorize this computer to play the song. I do it. I get a message that, congratulations, the computer has been successfully authorized to play the song. But then it simply does not play and when you try to play it it just recycles right back to the original message saying that the computer is not authorized.
Steve

Video purchased from iTunes Music Store not compatible with my video iPod?

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