Video ram fails techtool deluxe exam

Ran Techtool Deluxe utility because of constant freezes. Diagnostic shows that the video ram portion of the test has failed. Does this mean bad video card? What are the possibilites that I must look for?
Thanks

Cross check with the Apple Hardware Test program, extended tests. If it fails or not, contact AppleCare and get it fixed.

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TechTool Deluxe-Video RAM fails

New iMac running Leopard. It came with AppleCare and TechTool Deluxe 3.1.1. I did a check on my iMac, and Video RAM failed. I am wondering whether this is due to Leopard imcompatibility?(I did get a warning when I started TechTool). or there is something wrong with iMac. Thanks.

Try running the Apple Hardware Test and see what it says. I have heard of incompatibility if the Tech Tool Deluxe is not for Leopard. You could probably take the Tech Tool Deluxe back to Apple and ask for something that is current and will work with Leopard. They should be willing to swap out the disc for you if they have something more current on hand, or have a suggestion as to what to do. There might be a download.
Good luck!

FYI TechTool Deluxe & desktop choices can result in false Video RAM "fail"

If you choose to have your desktop display random pics or images, when you run TechTool Deluxe you will end up with a "fail" on your video RAM test.
This is a false failure.
All you have to do is change your desktop to a constant image and the test will pass.
I found this out after having to reinstall my OS X and I ran TechTool Deluxe before restoring my backup and all tests passed. After restoring from backup to my desktop choice of random images changing every 5 secs, I ran TechTool Deluxe again and the test for video RAM "failed". Resetting my desktop to a constant image resulted in a "passed".

Well the apple test (on disk 1 of OSX) states that nothing is wrong. Though I will test again when the temp gets high since some people had been detecting problems.
as for 10.4.6 I downloaded it the other day.
I repaired the permissions had a couple things that it corrected (I don't know if I posting them would do any good) Out of curiousity how to permissions get incorrect? I'm so used to the windows file structure and DOS before that that i am a little confused. The last apple used alot before this macbook was an old Applee IIE.
and the TechTools still says there is an error, every time I have run the test. Though there have been some differences when I reboot or turn of and wait a second and then restart.

Video RAM fails in Tech Tool Deluxe....

Hello again,
I reformatted my harddrive a couple days ago, and the computer is getting quicker but I KNOW it could be faster so I did a Full Diagnostics using tech tool deluxe. The first time I did it, it passed on everything. Then the next time I was browsing the Internet, I get a Kernel Panic out of the blue. I downloaded the "menu Meters" program and None of my computers resources were Anywhere from intense (1-3% tops CPU usage) So I reboot and do the Tech Tool test yet again and This time my Video ram Fails the Diagnostics. It tells me that I should Close all Applications, Check any recent hardware installs, Reinstall the OS , then call Apple care, in that order. I tested it again after unplugging my 17" LCD from my macbook pro and I passed the Test?!
I am going to call Applecare tommorow afternoon, but do you think they will fix/replace my macbook pro if it is now passing the tests? Before I install Final Cut Studio I want to make sure I don't have to worry about any other problems with my computer. Especially something as vital as V-Ram. Plus according to my friend at a techshop, the video ram supposedly has a bad sector which was randomly diagnosted during the Techtool session, because I was using a second display, and that my Video Ram will gradually get worse and worse until I will have to send it to apple either way.
I'm interested in any information you would like to post on the subject. I am going to get it fixed one way or the other, but it's nice to have some extra input on my side when I call Applecare (it will be my first time actually).
If anyone has any tips, or comments they would be appreciated,
Thanks.

When you did a clean install of your MBP did you write zeros to the hard drive. While it probably has nothing to do with your VRAM failing its tests it is good idea to do it anyway.
As for your VRAM failing, I would reset PRAM and NVRAM…
http://docs.info.apple.com/article.html?artnum=2238
… and the System Management Controller…
http://docs.info.apple.com/article.html?artnum=303319
… imediately prior to clean installing (and writing zeros to the drive) a second time.

Video RAM failed test

After running TechTool Deluxe, the video RAM was reported as "failed". I tried following all of the suggested steps but the outcome remains the same. Is this something I can resolve myself or should I call for support? How serious a situation is this? I am new to Mac (less than a month) and I've never even owned or used a pc, so please be patient and gentle with me
iMac Mac OS X (10.4.9) 24" screen

Hi suzy g!
Is your TechTool Deluxe on a disc, or did you download it? If it's on a disc, it may be an older version of TTD that's not recent enough for your machine. If so, it would be best to download a current version by using the TTD link in the right hand column here:
http://www.apple.com/support/

Video Ram failed, won't boot from Leopard Install Disk

Hello,
Recently, I ran the techtools software, and got a report that my video ram had failed. It was suggested that I attempt to reinstall OSX. I put in the Leopard install disk, click the install or setup button or whatever it is, click to restart. When it restarts, a gray screen comes up, but the computer never actually boots up, from either the DVD or my hard disk.
Any suggestions?

Welcome to the Apple Discussions!
Since your MacBook is still very new, you shouldn't have an problem with the DVD. If I were you, I'd call AppleCare Support and have someone walk you through re-installing Mac OS X. However, I really doubt this will help resolve what seems to be a hardware failure on your MacBook. Hopefully the folks at AppleCare Support can help figure out if you need to send your MacBook in for repairs.
-Doug

Surface Scan Fail (TechTool Deluxe)

I thought my problem was fixed, but apparently not... my PowerBook works when I first boot it up, but as I use it for a while (or close it and re-open it), things start freezing. Sometimes it can't find my AirPort connection, either.
Anyway, I ran the TechTool Deluxe that came with AppleCare, and it said the Surface Scan Failed:
"Media defects cause this test to fail. You should consider backing up the device, reformatting the media, replacing the data, and then testing again."
Joeuu helped me over in another thread, and I've already archived and installed from the discs, but now that I've backed up all my important files, should I consider erasing and installing? Is that what that message means? Or should I try something else?
Thanks in advance!

Good that you have AppleCare still.
Do you by any chance have .Mac and auto synch? Or any networking going on?
1. Call and get a case number.
2. Be patient as they will probably ask you to do things you have already done. Take copious notes as to what we have done and what they ask you to do.
3. Don't be afraid to ask for a higher level of tech if you get frustrated.
4. Decide how long you can be without your Book. The fact that it is portable, they will send you a box to use to ship to them.
Will not hurt to do an erase and install, I'm still wondering why logging in as a new user helped greatly, albeit only for a while--leaned to the software side.
Hang Tough!
Joe

TechTools Deluxe (Re: Video RAM and reinstall)

I have the annoying screen inverter/logic board whine (yes I know this has been talked to death here), sometimes not so bad and sometimes I can hear it over a desktop PC is the bearing going out in one of the fans. I happen to be visiting family in a city with an Apple Store this weekend, so I thought I would talk to a real person face to face. Anyways, I ran the TechTools Deluxe CD that I received a week of so after I got my MacBook Pro. To see if there was anything else besides, my whine to mention to them and will you look what came up
Video RAM
Failed
Video RAM, as all components of your video circuitry, must be fully functional for graphics to be properly displayed. Damaged VRAM can cause missing bits, screen noise, system lock ups, or freezes. TechTool Deluxe tests the VRAM on the Macintosh main logic board, as well as some third-party video cards.
If the VRAM test should fail, try these steps in order and run the test again after each step:
o Quit all other applications.
o Restart the system.
o Check any recently-added hardware for proper installation.
o Run the computer from another volume (if available).
o Reinstall the OS.
o Contact AppleCare.
I have done everything except reinstall the OS and contact AppleCare.
Anyways I wanted to know first of all if anyone else had gotten this error and if so did a reinstall fix it? Secondly how hard is the reinstall, I come from years and years of DOS, 3.1, 95, 98, Me, and XP, and one thing all of them have tought me, is reinstalls are horrible, drivers don't work again, ect. So is OSX easy or should I just ask them to look at it this weekend?
Oh and the Apple Diagnostic on the OSX cd 1 says everything is fine.

Well the apple test (on disk 1 of OSX) states that nothing is wrong. Though I will test again when the temp gets high since some people had been detecting problems.
as for 10.4.6 I downloaded it the other day.
I repaired the permissions had a couple things that it corrected (I don't know if I posting them would do any good) Out of curiousity how to permissions get incorrect? I'm so used to the windows file structure and DOS before that that i am a little confused. The last apple used alot before this macbook was an old Applee IIE.
and the TechTools still says there is an error, every time I have run the test. Though there have been some differences when I reboot or turn of and wait a second and then restart.

Tool Tech Video ram says failed ....hardware test shows fan problems...

Tool Tech Video ram says failed ....hardware test shows fan problems...in reference to error 4MOT/1/0000003:HDD
Anyone else experience this...and how is the fan a problems via hardware test but tool tech shows video ram failed?
Any feedback is appreciated.Computer only 6 weeks old.......:-(

My computer listed as having failed the VRAM test as well, but when I installed the Tech Tool software, it gave me the warning that the results of the test were not yet reliable for 10.5 and it might not test correctly. I've had none of the problems the the VRAM failure listed, and assume it's just an issue with the new OS and Tech Tool not being on the same page yet. PS: I love my Mac...but don't we all?

Video Card failing, Apple doesn't care?

Ok, i posted a few days ago about my intel based 20" imac's video going down the drain
I ran techtools, and the video ram FAILED
lines of pixels will go out and turn multicolored, almost like a spectrum, and stay that way until i turn the computer off, or, it not-so-unexpectedly, freezes.
So after about my 3rd call to apple regarding this, I informed them of what happened with techtools and they had me run apple hardware test, there were no problems found, in either the short or extended test
so, even though I have my 3 year applecare plan and it obviously needs repair, since it passed the tests on apple hardware test, they will not fix it.
I figured I could just do what i had been wanting to do, and upgrade the video card either way, and pay for it myself, that would fix the problem, and my machine would be better, well, you can only upgrade it at the time of purchase
so I'm stuck with a lemon and they won't do anything about it
some customer support.

I actually took my iMac in on monday for a similar issue. They're benching it right now to see if they can reproduce the problem. I took pictures of my issue, cause I have a pessimistic view towards computer issues. They happen to you all the time, but never for a technician.
Be prepared to wipe your system drive, if they find anything with Version Tracker they don't like, they may just want to blame the software. I told them to wipe mine after they found "questionable" software, even though the problem appeared long after the software was installed. As if some drag and drop .app was actually causing this... :P
Mine had horizontal black lines appear during scrolling in Finder or Firefox. It would also reboot or freeze during any Quartz Composer based screensavers and once during Flurry.
$10 says they can't reproduce it on their end on my machine...

How do i repair video ram failure?

My imac 11,3 has been starting and running extremely slow. TechTooldeluxe shows that the video ram failed. How can i repair this?

if it's real video ram and not shared system ram working as video ram
then the memory chips are soldered into the pcb not something a non pro even if they bought the memory chips to replace with can do with a smd soldering iron

TechTool Deluxe Q

Hey all, I did a quick scan and my MB failed on the Volume Structure part. It said I have to download something from the apple site that hopefully will help. The directions said that I have to burn the disk to a CD before I use it, can I just run the file without burning it?
Here is the error:
Volume Structure
Failed
TechTool Deluxe can scan volumes for problems related to the numerous structures that are necessary for the volumes to operate correctly. If problems are found, TechTool Deluxe can attempt to repair the damage to help reduce the chance of future problems.
If TechTool Deluxe has discovered problems with the volume structure of a volume, allow the program to repair the problem. Quite often these issues are minor, but sometimes they can be indicative of a more serious problem. If the problem persists, consider backing up the device, reformatting the media, replacing the data, and then testing again.
Thanks
Ricky

Just did Disk Utility and I had some errors with "Verify Disk".
Checking Volume Information.
Invalid Volume File Count.
(It should be 910624 instead of 910625)
Invalid Directory Count.
(It should be 207901 instead of 207900)
The Volume Macintosh HD needs to be repaired.
Error: Filesystem verify or repair failed.
My repair button is grayed out so I'm not sure what to do.

Apple Care Tech Tool disk indicates video ram failure

I have a MBP purchased in 3/08 - 2.4 with 256MB GeForce 8600M and the tech tool disc keeps telling me the video ram failed the test process. What does this mean and could this explain the pages taking so long to load in safari that have pictures and video? Safari on certain web site pages will sit there in a continuous loading position. The status bar will progress about 1 inch and never move again or load the page. I have to continuously keep reloading the page until it will finally complete the page. Even then half the pictures will not load. This started about a month ago, which is why I bought the apple care.
Thanks
Frank

It means the video RAM has failed. Take it in for service.

MBP had errors when Techtool Deluxe test was ran....

Below are the two items my MBP failed on... what can I do to resolve these two issues.... for the Volume Structure, I am going to insert the TT CD and boot that and repair it this way... but as for the Directory Scan, what can I do to fix this...?
Thanks.... any help is appreciated.
Directory Scan
Failed
Performs a read test of the directory area for the selected volume.
Media defects cause this test to fail. You should consider backing up the device, reformatting the media, replacing the data, and then testing again.
Volume Structure
Failed
TechTool Deluxe can scan volumes for problems related to the numerous structures that are necessary for the volumes to operate correctly. If problems are found, TechTool Deluxe can attempt to repair the damage to help reduce the chance of future problems.
If TechTool Deluxe has discovered problems with the volume structure of a volume, allow the program to repair the problem. Quite often these issues are minor, but sometimes they can be indicative of a more serious problem. If the problem persists, consider backing up the device, reformatting the media, replacing the data, and then testing again.

> but as for the Directory Scan, what can I do to fix this...?
Boot holding down Apple/S and don't let go until you see scrolling text.
When that stops and you see a root#: prompt enter
fsck -fy
Let it run through all the checks and repairs.
If it fails first time, at any time, or finds and fixes a fault - run the command again and keep doing so (some fixes can take several passes) until it says "Appears to be OK" then enter
reboot

Video ram faiure on techtool deluxe

What does this mean when your video ram section of the test fails. I used the techtool deluxe that came with the apple care. Does this indicate a damaged video card?

Kaliki,
If you are having issues then maybe TechTool's report is correct.
If you have more questions, start a New Post in the MacPro Display forum.
DALE

Video ram fails techtool deluxe exam

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