Video Recorder Sound Issue

Hi all,
Not sure if my gripe is with my phone or this is a design/production flaw with the phone but when I use the video recorder, the sound is prett lame. I tried a couple times recording my TV and the playback is almost inaudible. Is this normal? I have the volume of the TV to "normal" that's at a comfortable level when I have the TV on and I know this is all relative, but you'll have to trust me when I have it at a comfortable level where anyone who does not have an ear issue can easily hear.

I just did a security wipe and removed all my data and it got stuck on the tutorial page right before you can actually use your playbook. I than held down the volume + and - and power  key. To reset the Tablet and every now works 
My issue is solved I think, hope this helps anyone having a similiar problems.
Also, if anyone has any ideas why this is happening I would be curious to know.
Thanks 
My Playbook Apps:Angry Feet

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