Video refuses to authorize

All of my itunes music is working but all of my videos purchases tell me that they aren't authorized to be played and to open itunes and authorize with my applei id and password. Then when I click the itunes icon it says that it can't connect to check or get authorization. What is happening? I went through all of the help ques for authorization already and its still not playing video, its just bring up a grey screen. Please help!!!

Use handbrake, it's free & has pre-sets for the iphone. Works great.
http://www.wideanglesoftware.com/touchcopy/index.html
You also need this to go with handbrake and make sure it works properly:
http://vlcdownload.net/

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