Video rendering and playback option greyed out on Premiere Pro CC 2014

I cannot even click on the Video rendering and playback drop down menu as it is greyed out.
I have a GeForce GTX 660 2GB card which should be supported as it has enough memory. I am on Windows 7.
Would really appreciate if someone has a solution how to enable Mercury Playback Engine in this situation.

Managed to fix the problem by downloading and installing the GeForce CUDA drivers as well as updating graphics card firmware.
The Mercury Playback engine enabled itself in premiere after the updates.

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I Can Not Change My Video Rendering and Playback Setting...

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Here is a LIST of SUPPORTED VIDEO CARDS. Now, the list might have grown a bit, by now, so I am not sure that this is 100% inclusive today.
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Hunt

Why is "edit in Audition" greyed out in Premiere Pro and After Effects?

Since the CC 2014 launch, the option in in Premiere Pro and After Effects to "edit in Audition" is greyed out. Right-clicking a clip in Premiere Pro doesn't have an option for Audition. I cannot send my compositions, sequences or clips to Audition for audio editing. I contacted an Adobe Support personnel earlier this evening. They suggested to go into my Mac's System Preferences and enable a root user, log out of my account, log into the root user, shut down and boot up into safe mode. None of these scenarios worked. It is still greyed out, in both user accounts.
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I'd appreciate any assistance!
Thank you!
Cheers,
Evan Lockhart

I may have an answer for you, but not sure if my resolution will work for Macs.
First, here's my system and initial info. I'm using a work computer, operating system is Windows 7. I just upgraded to Adobe CC 2014 about a week ago, and I also uninstalled the previous versions of all my Creative Cloud programs after installing the new versions (CC 2014 doesn't just update the previous version, it installs a new program and doesn't automatically uninstall the previous CC programs). Not sure if the uninstall is necessary, for this resolution to work.
Anyway, after I installed Premiere Pro CC 2014 and Audition CC 2014, the Edit Clip in Adobe Audition command was available from the Edit menu in the Menu bar, but was disabled in the right-click menu for the sequence (for the right-click menu, it was visible, but greyed out and disabled). When I tried to use the command from the Edit menu in the Menu bar, it gave me a dialog box to fill out and it created a new folder (titled "Adobe Audition Interchange"). So, the command, when selected from the "Edit menu" obviously uses a different process than the command from the right-click menu. Anyway, I didn't want a new folder created or to fill out a dialog box, I just wanted it to behave like it used to. Basically, when I right-click the sequence and select Edit Clip in Adobe Audition from the right-click menu, it just opens Audition and the audio waveform is visible.
I was able to resolve this and get the right-click command working by reading a couple of articles on this same issue from Adobe CC (not CC 2014) and using those to figure out how to fix this in Adobe CC 2014.
Here's what I did:
I had to locate my .sesx files in my system. They are NOT in the same location as they were for the previous version of CC (at least, they weren't for me). I had to use the Search command and look for .sesx extensions to locate them.
Found them under the path C:>Users>Public>Public Documents>Adobe>Audition>7.0>Session Templates. Note that (for me), there was a folder titled 6.0 on the same level as the 7.0 folder. I selected the 7.0 folder as that folder contained the most recent set of .sesx files. I checked the 6.0 folder and those were the .sesx files from the previous version, so I deleted that folder just as a clean-up step.
I right-clicked on one of the .sesx files in the Session Templates folder and then selected Open with from the right-click menu. The Open with dialog box displays and provides a list of programs.
I selected Adobe Audition CC 2014 from the list of programs (you may have to browse to find it) and then selected Always use the selected program to open this kind of file. I then clicked OK to submit the configuration command and close the Open with dialog box.
I restarted Premiere Pro CC 2014 and the Edit Clip In Adobe Audition command was now enabled on the right-click menu and was working properly.
I wept with joy..... OK, not really, but I'm always irritated at ridiculous regression errors and a lack of thorough testing of new software versions, so I am happy to resolve frustrating issues.
Don't know if this will help you, or if you already resolved your issue. Either way, good luck!
~ Jim

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Hi,
I have created a timeline in PP CS4, right clicked certain clips and replaced them with AE compositions (using Dynamic Link) and I have then tried to motion stabilize these clips.
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C

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Great to hear you are up and running again! FYI the is the Creative Cloud App's forum. Future Premiere Pro questions should asked here: Premiere Pro
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Renderer (video rendering and playback) is software only for my HIS Radeon 7870??

Im using HIS Radeon 7870 2GB GDDR5, i cant believe this card is not qualified for hardware acceleration in Premiere Pro CS6.
Please help me.. im so sad... i bought this computer for Premiere and AE
DONT TELL ME ADOBE MARRIED NVIDIA PLZZZZZZZZ

Supported AMD graphics cards for GPU acceleration
AMD Radeon HD 6750M (only on certain MacBook Pro computers running OS X Lion (10.7.x) with a minimum of 1GB VRAM)
AMD Radeon HD 6770M (only on certain MacBook Pro computers running OS X Lion (10.7.x) with a minimum of 1GB VRAM)
Supported NVIDIA graphics cards for GPU acceleration
GeForce GTX 285 (Windows and Mac OS)
GeForce GTX 470 (Windows)
GeForce GTX 570 (Windows)
GeForce GTX 580 (Windows)
NVIDIA® Tesla C2075 card (Windows) when paired with a Quadro card as part of an NVIDIA Maximus™ configuration
Quadro FX 3700M (Windows)
Quadro FX 3800 (Windows)
Quadro FX 3800M (Windows)
Quadro FX 4800 (Windows and Mac OS)
Quadro FX 5800 (Windows)
Quadro 2000 (Windows)
Quadro 2000D (Windows)
Quadro 2000M (Windows)
Quadro 3000M (Windows)
Quadro 4000 (Windows and Mac OS)
Quadro 4000M (Windows)
Quadro 5000 (Windows)
Quadro 5000M (Windows)
Quadro 5010M (Windows)
Quadro 6000 (Windows)
Quadro CX (Windows)
Tesla C2075** (Windows)
I found this, so Premiere has it on Windows, but only with Nvidia
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Hello,
In CC 2014, when I want to transcode something to Quicktime/ProRes codec, the usual "Codec Settings" button in the Video Codec field is greyed out or not available. It was available in CS6... I could click on it and choose settings, but now I can't.
Just a little bg, but I don't think it matters, I can't choose it no matter what QT codec I choose: I have 23.976 final output that I want to convert to 29.97i for broadcast. Unfortunately, through various tests, in order to get the pulldown correct (without field blurring frames), in CS6 I would set it up in AME, then click the Codec Settings, and select Interlaced. Under Basic Video Settings field all is the usual 29.97, Upper First, etc. But to actually get the correct pulldown (repeat frame every 3 or 4 frames) I need to select the Codec Settings and select interlaced. Unfortunately, in CC 2014, I can't seem to access this option.
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Context (right click) link to edit audio track with Audition is greyed out in Premiere Pro CS6

I have reported this previously in the forum and I've seen some other posts on this and was hoping that there is either a solution or workaround for this real workflow issue. I read that this is a known bug inserted with the update to 6.0.1. It is now 6.0.3 and time to fix this bug please.
Adobe, if you're listening, this is all about workflow. It's disruptive to a workflow situation where deadlines are important and it shouldn't be a difficult programming problem to fix. It worked before. Make it work again. That's not asking a lot from a customer who has been a Premiere user since the 90s.
Thank you.

It does work for most. So we have to find out why it isn't for you. (Though admittedly, I'm not even sure what questions to ask trying to track down the cause.)

Not rendering the smallest of changes in Adobe Premiere Pro CC 2014

Hello,
I am trying to create a very simple video with only a few layers of color mats moving in the background and footage on top. With minimal movemet and very basic tranbsitions I am unable to play back or render ever just three seconds of my video to see what I have done. I have checked my Task manager and found that there is nothing running in the background, I have uninstalled Premiere, rebooted and reinstalled. I have tried saving as a new project, new timeline, new sequence. Not sure what to do as it has brought my work to a stop.

Go to Project Settings/Scratch disks.
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Premiere Pro CC 2014 and Media Encoder CC 2014 Crashing constantly

Running out of options and ideas...
Symptom: Every time I work on any project in Premiere Pro CC 2014 or try to render out in Premiere Pro CC 2014 or Media Encoder CC 2014, the software crashes after 2-3 minutes of use/rendering when the GPU is enabled in Premiere/Media Encoder, or after 5-10 minutes of use/rendering in software only mode. The crash is a software crash, Windows continues to run fine.
I have tried all the standard list of steps that adobe reps post on threads like these - clearing media cache, software only on render, new project, etc. https://helpx.adobe.com/x-productkb/global/troubleshoot-system-errors-freezes-windows.html
Windows event is not that helpful to me:
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00007ff5ecb4de40
Faulting process id: 0x1dc8
Faulting application start time: 0x01d04a503cd82df2
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: unknown
Report Id: cacdfbab-b717-11e4-826d-8863dfc268bc
Faulting package full name:
Faulting package-relative application ID:
I have wiped adobe off the machine and reinstalled - same problem. I have tried projects that crash the machine on other machines and it works fine.
The machine is new, clean install and runs everything else great - 3ds max, high res games, scientific computing - max memory use, etc.
Spec:
5K iMac running bootcamp and Windows 8.1
Intel Core i7-4790K @ 4.0 GHz
32 GB ram
1TB SSD
AMD Radeon R9 M295X 4GB GDDR5
I have used this bootcamp/imac configuration for 5+ years on 3-4 machines and everything has always just worked great. Guess it was my time for a problem, but I'm open to new ideas to try...
Finally - I hope someone from Adobe reads this. I have spent 2 nights on the phone with support. The first night I got an over confident answer that it's a gpu driver issue, just go with software only (no luck - same crashes and different drivers aren't solving the problem). Tonight I was hung up on "by accident" as the agent looked up my video card after waiting 15 minutes to talk to someone, only to be hung up on a second time while on hold after calling back and waiting 20 minutes (because I assume the Adobe call center closed). No message to say so, just hung up on. An overall very disappointing experience.
Thanks in advance to anyone with ideas on things to try,
Cheers!

I am having a similar problem.
Premiere Pro CC 2014 suddenly decided to crash every time I export to either Adobe Media Encoder or within Premiere itself.
The encode will usually go for 5-10 minutes before the programs either spits out a "serious error has occurred" window, or it just sits there frozen until I force quit.
I did find a work-around for the moment. If I open AME and FILE > OPEN, select my project and then the sequence I want, AND put it in Software render mode, it will work.
My timeline is 2K, 58 minutes in 23.976
Only effects applied are Lumetri LUTs - no third party.
I've exported as recently as a week ago without issue.
Running OSX 9.5 on an X99 board
3.75 GHz 8-core
64GB 2400 MHz RAM
EVGA Titan Black 6GB
Because I can get my renders out, I am not too concerned. Either there is something wonky with my timeline that screws with any graphics enabled rendering, or there is a bug that is have the same effect. I will try rendering on another of my edit bays that utilizes a GTX 580 that I KNOW works. The Titan is pretty new to my workflow.
Thanks Adobe, for checking this out.

Premiere Pro CC 2014 renders are painfully slow.

Running CC 2014 on a brand new iMac: 3.5 GHz Intel Core i7, 32 GB RAM, NVIDIA GeForce GTX 780M 4096 MB.
I have a 2.5 minute timeline with many dynamic link clips back to simple After Effects CC 2014 comps. Rendering in this timeline is MIND-BOGGLINGLY slow.
Video Rendering and Playback Renderer is set to Mercury Playback Engine GPU Accelerated (CUDA)
And in Preferences > Memory> I have optimized rendering for "Performance".
My Sequence is using Apple Pro Res 422 as my video preview codec with Maximum Bit Depth and Render Quality selected.
Renders should be screaming.
Is anyone else experiencing this? Have I done something stupid in my set up?

Hi Kevin. Thanks for response. Yes, acceleration is enabled. Not CUDA as I'm running on a ATI Radeon HD 5870. See screenshot below.
Also have a thread specific to my issue here: Dramatically slower encode/render times from Premiere Pro CC 2014 via both AME 2014 and direct export via PP
If you get a chance to look through it, I'd appreciate it very much.
Thanks!
Martin

Premiere Pro CC 2014 & Media Encoder Crash when rendering

Every time I try and render something out of Premiere Pro CC 2014 it will crash before it completes the render. I have no idea why. I am on a windows 8 machine running the latest version of Premiere Pro CC 2014.Any idea what is going on?
Here is the log from Event Viewer:
Faulting application name: Adobe Premiere Pro.exe, version: 8.0.1.21, time stamp: 0x53c7b17f
Faulting module name: mc_enc_avc.dll, version: 9.8.11.6624, time stamp: 0x536af65d
Exception code: 0xc0000005
Fault offset: 0x00000000000e7f80
Faulting process id: 0x650
Faulting application start time: 0x01cfb99562fe469a
Faulting application path: E:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: E:\Program Files\Adobe\Adobe Premiere Pro CC 2014\mc_enc_avc.dll
Report Id: f30f38a1-2589-11e4-bf2c-bc5ff467c039
Faulting package full name:
Faulting package-relative application ID:
Here is the Report.wer that windows automatically generates: http://pastebin.com/hriEegkJ
I have also tried rendering out of media encoder and I get a crash also (Report.wer: http://pastebin.com/Dpvk6bDb):
Faulting application name: Adobe Media Encoder.exe, version: 8.0.1.48, time stamp: 0x53c99d97
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x000000002c2cce3d
Faulting process id: 0xcf8
Faulting application start time: 0x01cfb9906060796e
Faulting application path: E:\Program Files\Adobe\Adobe Media Encoder CC 2014\Adobe Media Encoder.exe
Faulting module path: unknown
Report Id: 07096c20-2584-11e4-bf29-a0f3c1153ce7
Faulting package full name:
Faulting package-relative application ID:

More hardware information might help someone give you an idea
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
or
http://blogs.adobe.com/kevinmonahan/2014/01/13/computer-shuts-down-with-premiere-pro-or-af ter-effects/

Transport Controls (Playback) Not Working Premiere Pro CC 2014

I've tried everything for the past couple of days and I can not seem to get my playback controls to work for Premiere Pro CC 2014. Help! Please!

Please see this thread. I covers at least a couple of solutions that have worked for some users: Re: Playback (transport) controls not working

Video rendering and playback option greyed out on Premiere Pro CC 2014

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